2017 NISSAN QUEST phone

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the
appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
The system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List” (P.4-168) . 2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
The system consistently selects the wrong voicetag in
the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See “Bluetooth
Šhands-free phone
system (Type A)” (P.4-122) .)
2. Replace one of the voicetags being confused with a different voicetag.
Monitor, heater, air conditioner, audio, phone and voice recognition systems4-179

4-180Monitor, heater, air conditioner, audio, phone and voice recognition systems
MEMO

5-12Starting and driving
1. Apply the parking brake.
2. Move the shift lever to the P (Park) or N(Neutral) position. (P is recommended.)
The starter is designed not to operate unless
the shift lever is in either of the above
positions.
3. Push the ignition switch to the ON position. Depress the brake pedal and push the
ignition switch to start the engine.
To start the engine immediately, push and
release the ignition switch while depressing
the brake pedal with the ignition switch in
any position.
.If the engine is very hard to start inextremely cold weather or when restart-
ing, depress the accelerator pedal a little
(approximately 1/3 to the floor) and while
holding, crank the engine. Release the
accelerator pedal when the engine starts.
.If the engine is very hard to start becauseit is flooded, depress the accelerator
pedal all the way to the floor and hold it.
Push the ignition switch to the ON
position to start cranking the engine.
After 5 or 6 seconds, stop cranking by
pushing the ignition switch to OFF. After
cranking the engine, release the accel-
erator pedal. Crank the engine with your
foot off the accelerator pedal bydepressing the brake pedal and pushing
the push-button ignition switch to start
the engine. If the engine starts, but fails
to run, repeat the above procedure.
CAUTION
Do not operate the starter for more
than 15 seconds at a time. If the engine
does not start, push the ignition switch
to OFF and wait 10 seconds before
cranking again, otherwise the starter
could be damaged.
4. Warm-up
Allow the engine to idle for at least 30
seconds after starting. Do not race the
engine while warming it up. Drive at
moderate speed for a short distance first,
especially in cold weather. In cold weather,
keep the engine running for a minimum of 2 -
3 minutes before shutting it off. Starting and
stopping the engine over a short period of
time may make the vehicle more difficult to
start.
5. To stop the engine, shift the shift lever to the P (Park) position and push the ignition
switch to the OFF position. NOTE:
Care should be taken to avoid situations
that can lead to potential battery discharge
and potential no-start conditions such as:
1.
Installation or extended use of electro-
nic accessories that consume battery
power when the engine is not running
(Phone chargers, GPS, DVD players,
etc.)
2. Vehicle is not driven regularly and/or
only driven short distances.
In these cases, the battery may need to be
charged to maintain battery health.
STARTING THE ENGINE

8-10Do-it-yourself
SDI2724
Fill the window washer fluid reservoir periodi-
cally. Add window washer fluid when the low
washer fluid warning appears on the vehicle
information display.
To fill the window washer fluid reservoir, lift the
cap and pour the window washer fluid into the
reservoir opening.
Add a washer solvent to the water for better
cleaning. In the winter season, add a windshield
washer antifreeze. Follow the manufacturer’s
instructions for the mixture ratio.
Refill the reservoir more frequently when driving
conditions require an increased amount of
window washer fluid.Recommended fluid:
Genuine NISSAN Windshield Washer Concen-
trate Cleaner & Antifreeze or equivalent
CAUTION
.
Do not substitute engine anti-freeze
coolant for window washer solution.
This may result in damage to the
paint.
. Do not fill the window washer
reservoir tank with washer fluid
concentrates at full strength. Some
methyl alcohol based washer fluid
concentrates may permanently stain
the grille if spilled while filling the
window washer reservoir tank.
. Pre-mix washer fluid concentrates
with water to the manufacturer’s
recommended levels before pouring
the fluid into the window washer
reservoir tank. Do not use the
window washer reservoir tank to
mix the washer fluid concentrate
and water. .
Keep the battery surface clean and dry.
Clean the battery with a solution of baking
soda and water.
. Make certain the terminal connections are
clean and securely tightened.
. If the vehicle is not to be used for 30 days or
longer, disconnect the negative (í) battery
terminal cable to prevent discharging it.
NOTE:
Care should be taken to avoid situations
that can lead to potential battery discharge
and potential no-start conditions such as:
1. Installation or extended use of electro-
nic accessories that consume battery
power when the engine is not running
(Phone chargers, GPS, DVD players,
etc.)
2. Vehicle is not driven regularly and/or
only driven short distances.
In these cases, the battery may need to be
charged to maintain battery health.
WARNING
. Do not expose the battery to flames
or electrical sparks. Hydrogen gas
generated by the battery is explo-
sive. Do not allow battery fluid to
WINDOW WASHER FLUID BATTERY

8-34Do-it-yourself
Chain Company on P235/55R18 size
tire due to limited tire clearance.
Call 800-533-8056 to order tire
chains for your vehicle.
— P235/55R18 - Peerless Chainpart number SC1040
Failure to use the correct traction
device will cause damage to the
brakes, suspension or other vehicle
parts. Or, you should install
P225/65R16 size tire on your vehi-
cle.
. Only certain SAE class “S” tire
chains can be used on this vehicle.
Using the wrong Class “S” chains
on this vehicle will cause damage to
the vehicle. If you plan to use tire
chains/cables, you should use a tire
chain that meets the minimum
clearances for your vehicle.
Use of tire chains may be prohibited according
to location. Check the local laws before instal-
ling tire chains. When installing tire chains, make
sure they are the proper size for the tires on your
vehicle and are installed according to the chain
manufacturer’s suggestions.
For 18-inch size tire, the tire chain part number
and Peerless Chain Company phone number are correct at the time of printing that is shown
on the back cover of this Owner’s Manual.
Always confirm the correct part numbers with
Peerless Chain Company before ordering. Only
use other types of traction devices if the traction
device manufacturer recommends it for use on
your specific vehicle and the tire and wheel
installed on your vehicle.
JVM0340X
16-inch size tire
For 16-inch size tire, use a tire chain that is
designed to provide the specified space
*A
between the installed tire chain*1and where
the tire meets the rim
*2as shown on the chart.
Wheel size Minimum space required
16 in 1.8 in (44 mm)
A tire chain that provides the specified amount
of space will provide the necessary clearance
between the tire and the closest vehicle
suspension or body component. The minimum
clearances are determined using the factory-
equipped tires. Other types may damage your
vehicle. Use chain tensioners when recom-
mended by the tire chain manufacturer to ensure

9-4Maintenance and schedules
Warning lights and chimes:Make sure that
all warning lights and chimes are operating
properly.
Windshield defroster: Check that the air
comes out of the defroster outlets properly and
in sufficient quantity when operating the heater
or air conditioner.
Windshield wiper and washer*: Check that
the wipers and washers operate properly and
that the wipers do not streak.
Under the hood and vehicle
The maintenance items listed here should be
checked periodically (for example, each time you
check the engine oil or refuel) .
Battery*: Check the fluid level in each cell.
It should be between the MAX and MIN lines.
Vehicles operated in high temperatures or under
severe condition require frequent checks of the
battery fluid level.
NOTE:
Care should be taken to avoid situations
that can lead to potential battery discharge
and potential no-start conditions such as:
1. Installation or extended use of electro-
nic accessories that consume battery
power when the engine is not running
(Phone chargers, GPS, DVD players,
etc.) 2.
Vehicle is not driven regularly and/or
only driven short distances.
In these cases, the battery may need to be
charged to maintain battery health.
Brake fluid level*: Make sure that the brake
fluid level is between the MAX and MIN lines on
the reservoir.
Engine coolant level*: Check the coolant level
when the engine is cold.
Engine drive belts*: Make sure that the drive
belts are not frayed, worn, cracked or oily.
Engine oil level*: Check the level after parking
the vehicle on a level surface and turning off the
engine. Wait more than 10 minutes for the oil to
drain back into the oil pan.
Exhaust system: Make sure there are no loose
supports, cracks or holes. If the sound of the
exhaust seems unusual or there is a smell of
exhaust fumes, immediately have the exhaust
system inspected. It is recommended you visit a
NISSAN dealer for this service. (See “Precau-
tions when starting and driving” (P.5-2) for
exhaust gas (carbon monoxide) .)
Fluid leaks: Check under the vehicle for fuel,
oil, water or other fluid leaks after the vehicle has
been parked for a while. Water dripping from the
air conditioner after use is normal. If you should
notice any leaks or if gasoline fumes are evident, check for the cause and have it corrected
immediately.
Power steering fluid level* and lines:
Check
the level when the fluid is cold, with the engine
off. Check the lines for proper attachment, leaks,
cracks, etc.
Radiator and hoses: Check the front of the
radiator and clean off any dirt, insects, leaves,
etc., that may have accumulated. Make sure the
hoses have no cracks, deformation, rot or loose
connections.
Underbody: The underbody is frequently ex-
posed to corrosive substances such as those
used on icy roads or to control dust. It is very
important to remove these substances, other-
wise rust will form on the floor pan, frame, fuel
lines and around the exhaust system. At the end
of winter, the underbody should be thoroughly
flushed with plain water, being careful to clean
those areas where mud and dirt may accumu-
late. For additional information, see “Cleaning
exterior” (P.7-2).
Windshield washer fluid*: Check that there is
adequate fluid in the reservoir.

This vehicle is equipped with an Event Data
Recorder (EDR) . The main purpose of an EDR is
to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems per-
formed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less. The EDR in this vehicle is designed to
record such data as:
.How various systems in your vehicle were
operating;
. Whether or not the driver and passenger
safety belts were buckled/fastened;
. How far (if at all) the driver was depressing
the accelerator and/or brake pedal; and,
. How fast the vehicle was traveling.
. Sounds are not recorded.
These data can help provide a better under-
standing of the circumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded by your vehicle
only if a nontrivial crash situation occurs; no data
are recorded by the EDR under normal driving
conditions and no personal data (e.g. name,
gender, age and crash location) are recorded.
However, other parties, such as law enforce-
ment, could combine the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required and access to the vehicle
or the EDR is needed. In addition to the vehicle
manufacturer and NISSAN dealer, other parties,
such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR. EDR data will
only be accessed with the consent of the vehicle
owner or lessee or as otherwise required or
permitted by law.
Genuine NISSAN Service Manuals for this
model year and prior can be purchased. A
genuine NISSAN Service Manual is the best
source of service and repair information for your
vehicle. This manual is the same one used by the
factory-trained technicians working at NISSAN
dealers. Genuine NISSAN Owner’s Manuals
can also be purchased.
For USA:
For current pricing and availability of genuine
NISSAN Service Manuals, contact:
www.nissan-techinfo.com
For current pricing and availability of genuine
NISSAN Owner’s Manuals, contact:
1-800-247-5321
For Canada:
To purchase a copy of a genuine NISSAN
Service Manual or Owner’s Manual for this
model year and prior, contact a NISSAN dealer.
For the phone number and location of a NISSAN
dealer in your area, call the NISSAN Information
Center at 1-800-387-0122 and a bilingual
NISSAN representative will assist you.
Technical and consumer information10-27
EVENT DATA RECORDERS (EDR)
OWNER’S MANUAL/SERVICE
MANUAL ORDER INFORMATION

11 Index
A
A/C (Air Conditioner) operation ............................. 4-49
ABS (Anti-lock Braking System) ............................ 5-31
Advanced air bag system ......................................... 1-54
Aiming control, Headlights ....................................... 2-37
Air bag systemAdvanced air bag system .................................. 1-54
Front passenger air bag and status light ...... 1-55
Front-seat mounted side-impact
supplemental air bag system ............................ 1-61
Roof-mounted curtain side-impact
supplemental air bag system ............................ 1-61
Air bag warning labels .............................................. 1-63
Air bag warning light ..................................... 1-64, 2-15
Air cleaner housing filter ........................................... 8-14
Air conditioner Air conditioner operation ................................... 4-47
Air conditioner service ....................................... 4-60
Air conditioner specification label ................. 10-10
Air conditioning system refrigerant and
lubricant recommendations .................... 4-60, 10-6
In-cabin microfilter ............................................... 4-60
Alarm, How to stop alarm (see vehicle
security system) .......................................................... 2-30
Alcohol, drugs and driving ......................................... 5-8
Antenna ...................................................................... 4-109
Anti-lock Braking System (ABS) ............................ 5-31
Anti-lock braking system (ABS) warning light .... 2-12
Appearance care Exterior appearance care ..................................... 7-2
Interior appearance care ....................................... 7-4
Armrests .......................................................................... 1-7
Around view
Šmonitor ............................................... 4-32
Audible reminders ...................................................... 2-18 Audio operation precautions ................................... 4-61
Audio system ............................................................... 4-61
Steering wheel audio controls ....................... 4-108
Auto closure ................................................................. 3-29
Autolight system ......................................................... 2-34
Automatic Air conditioner ...................................................... 4-54
Door locks ................................................................ 3-7
Drive positioner .................................................... 3-36
Moonroof ............................................................... 2-54
Seat positioner ..................................................... 3-36
AUX (Auxiliary) input .................................................. 4-85
Avoiding collision and rollover .................................. 5-6
B
Back door (See liftgate) ........................................... 3-26
Battery ........................................................................... 8-10 Battery saver system .......................................... 2-36
Intelligent Key ....................................................... 8-20
Variable voltage control system ....................... 8-12
Before starting the engine ....................................... 5-11
Blind Spot Warning (BSW) system ...................... 5-17
Blind Spot Warning (BSW) system
warning light ................................................................ 2-12
Bluetooth
Šhands-free phone system
(Type A) ..................................................................... 4-122
Bluetooth
Šhands-free phone system
(Type B) ..................................................................... 4-133
Bluetooth
Šhands-free phone system
(Type C) ..................................................................... 4-146
Bluetooth
Šstreaming audio .................................. 4-101
Booster seats .............................................................. 1-45
Brake
Anti-lock Braking System (ABS) ..................... 5-31
Brake fluid ................................................................ 8-9 Brake system ........................................................ 5-30
Parking brake operation ..................................... 5-16
Warning light ........................................................ 2-12
Break-in schedule ....................................................... 5-27
Brightness control Display ON/OFF button ..................................... 4-10
Instrument panel .................................................. 2-38
Bulb replacement ....................................................... 8-22
C
Cabin air filter .............................................................. 4-60
Capacities and
recommended fluids/lubricants ............................... 10-2
Car phone or CB radio .......................................... 4-121
Cargo floor box ........................................................... 2-48
Cargo lights ................................................................. 2-60
Catalytic converter, Three way catalyst .................. 5-3
CD/DVD/USB memory care and cleaning ....... 4-107
Center multi-function control panel ......................... 4-5
Chassis and body maintenance ............................. 9-11
Checking lights ........................................................... 2-12
Child restraints ............................................................ 1-27 Booster seats ....................................................... 1-45
LATCH system ..................................................... 1-29
Precautions on child restraints ........................ 1-27
Top tether strap ................................................... 1-32
Child safety .................................................................. 1-24
Chimes Audible reminders ............................................... 2-18
Seat belt warning light and chime .................. 2-15
Circuit breaker, Fusible link ..................................... 8-18
Cleaning exterior and interior ........................... 7-2, 7-4
Coat hooks ................................................................... 2-51
Cockpit ............................................................................ 2-3
Cold weather driving ................................................. 5-34