2017 NISSAN QUEST audio

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the
appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
The system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List” (P.4-168) . 2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
The system consistently selects the wrong voicetag in
the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See “Bluetooth
Šhands-free phone
system (Type A)” (P.4-122) .)
2. Replace one of the voicetags being confused with a different voicetag.
Monitor, heater, air conditioner, audio, phone and voice recognition systems4-179

4-180Monitor, heater, air conditioner, audio, phone and voice recognition systems
MEMO

5-20Starting and driving
BSW SYSTEM LIMITATIONS
WARNING
Listed below are the system limitations
for the BSW system. Failure to operate
the vehicle in accordance with these
system limitations could result in ser-
ious injury or death.
.The BSW system cannot detect all
vehicles under all conditions.
. The radar sensors may not be able
to detect and activate BSW when
certain objects are present such as:
— Pedestrians, bicycles, animals.
— Vehicles such as motorcycles,
low height vehicles, or high
ground clearance vehicles.
— Oncoming vehicles.
— Vehicles remaining in the detec- tion zone when you accelerate
from a stop.
— A vehicle merging into an adja- cent lane at a speed approxi-
mately the same as your vehicle. — A vehicle approaching rapidly
from behind.
— A vehicle which your vehicle overtakes rapidly.
— A vehicle that passes through the detection zone quickly.
— When overtaking several vehi- cles in a row, the vehicles after
the first vehicle may not be
detected if they are traveling
close together.
. The radar sensor’s detection zone is
designed based on a standard lane
width. When driving in a wider lane,
the radar sensors may not detect
vehicles in an adjacent lane. When
driving in a narrow lane, the radar
sensors may detect vehicles driving
two lanes away.
. The radar sensors are designed to
ignore most stationary objects,
however objects such as guardrails,
walls, foliage and parked vehicles
may occasionally be detected. This
is a normal operating condition.
. The following conditions may re-
duce the ability of the radar to
detect other vehicles: — Severe weather
— Road spray
— Ice/frost/snow build-up on the
vehicle
— Dirt build-up on the vehicle
. Do not attach stickers (including
transparent material) , install acces-
sories or apply additional paint near
the radar sensors. These conditions
may reduce the ability of the radar
to detect other vehicles.
. Do not use the BSW system when
towing a trailer because the system
may not function properly.
. Excessive noise (for example, audio
system volume, open vehicle win-
dow) will interfere with the chime
sound, and it may not be heard.

11 Index
A
A/C (Air Conditioner) operation ............................. 4-49
ABS (Anti-lock Braking System) ............................ 5-31
Advanced air bag system ......................................... 1-54
Aiming control, Headlights ....................................... 2-37
Air bag systemAdvanced air bag system .................................. 1-54
Front passenger air bag and status light ...... 1-55
Front-seat mounted side-impact
supplemental air bag system ............................ 1-61
Roof-mounted curtain side-impact
supplemental air bag system ............................ 1-61
Air bag warning labels .............................................. 1-63
Air bag warning light ..................................... 1-64, 2-15
Air cleaner housing filter ........................................... 8-14
Air conditioner Air conditioner operation ................................... 4-47
Air conditioner service ....................................... 4-60
Air conditioner specification label ................. 10-10
Air conditioning system refrigerant and
lubricant recommendations .................... 4-60, 10-6
In-cabin microfilter ............................................... 4-60
Alarm, How to stop alarm (see vehicle
security system) .......................................................... 2-30
Alcohol, drugs and driving ......................................... 5-8
Antenna ...................................................................... 4-109
Anti-lock Braking System (ABS) ............................ 5-31
Anti-lock braking system (ABS) warning light .... 2-12
Appearance care Exterior appearance care ..................................... 7-2
Interior appearance care ....................................... 7-4
Armrests .......................................................................... 1-7
Around view
Šmonitor ............................................... 4-32
Audible reminders ...................................................... 2-18 Audio operation precautions ................................... 4-61
Audio system ............................................................... 4-61
Steering wheel audio controls ....................... 4-108
Auto closure ................................................................. 3-29
Autolight system ......................................................... 2-34
Automatic Air conditioner ...................................................... 4-54
Door locks ................................................................ 3-7
Drive positioner .................................................... 3-36
Moonroof ............................................................... 2-54
Seat positioner ..................................................... 3-36
AUX (Auxiliary) input .................................................. 4-85
Avoiding collision and rollover .................................. 5-6
B
Back door (See liftgate) ........................................... 3-26
Battery ........................................................................... 8-10 Battery saver system .......................................... 2-36
Intelligent Key ....................................................... 8-20
Variable voltage control system ....................... 8-12
Before starting the engine ....................................... 5-11
Blind Spot Warning (BSW) system ...................... 5-17
Blind Spot Warning (BSW) system
warning light ................................................................ 2-12
Bluetooth
Šhands-free phone system
(Type A) ..................................................................... 4-122
Bluetooth
Šhands-free phone system
(Type B) ..................................................................... 4-133
Bluetooth
Šhands-free phone system
(Type C) ..................................................................... 4-146
Bluetooth
Šstreaming audio .................................. 4-101
Booster seats .............................................................. 1-45
Brake
Anti-lock Braking System (ABS) ..................... 5-31
Brake fluid ................................................................ 8-9 Brake system ........................................................ 5-30
Parking brake operation ..................................... 5-16
Warning light ........................................................ 2-12
Break-in schedule ....................................................... 5-27
Brightness control Display ON/OFF button ..................................... 4-10
Instrument panel .................................................. 2-38
Bulb replacement ....................................................... 8-22
C
Cabin air filter .............................................................. 4-60
Capacities and
recommended fluids/lubricants ............................... 10-2
Car phone or CB radio .......................................... 4-121
Cargo floor box ........................................................... 2-48
Cargo lights ................................................................. 2-60
Catalytic converter, Three way catalyst .................. 5-3
CD/DVD/USB memory care and cleaning ....... 4-107
Center multi-function control panel ......................... 4-5
Chassis and body maintenance ............................. 9-11
Checking lights ........................................................... 2-12
Child restraints ............................................................ 1-27 Booster seats ....................................................... 1-45
LATCH system ..................................................... 1-29
Precautions on child restraints ........................ 1-27
Top tether strap ................................................... 1-32
Child safety .................................................................. 1-24
Chimes Audible reminders ............................................... 2-18
Seat belt warning light and chime .................. 2-15
Circuit breaker, Fusible link ..................................... 8-18
Cleaning exterior and interior ........................... 7-2, 7-4
Coat hooks ................................................................... 2-51
Cockpit ............................................................................ 2-3
Cold weather driving ................................................. 5-34

11-2
Compact Disc (CD) player (See
audio system) .............................................................. 4-90
Compass ........................................................................ 2-8
Console box ................................................................. 2-47
Continuously Variable Transmission (CVT) fluid ... 8-8
Controls, Control panel ............................................... 4-5
CoolantCapacities and
recommended fluids/lubricants ........................ 10-2
Changing engine coolant ..................................... 8-5
Checking engine coolant level ............................ 8-5
Corrosion protection .................................................... 7-7
Cruise control .............................................................. 5-25
Cup holders ................................................................. 2-44
CVT, Driving with CVT (Continuously
Variable Transmission) .............................................. 5-13
D
Daytime running light system .................................. 2-37
Defroster switch, Rear window and outside
mirror defroster switch .............................................. 2-33
Dimensions and weights .......................................... 10-8
DISP button ................................................................. 4-10
Drive belt ...................................................................... 8-12
Drive positioner ........................................................... 3-36
Driving Cold weather driving .......................................... 5-34
Driving with CVT (Continuously
Variable Transmission) ....................................... 5-13
Precautions when starting and driving ............. 5-2
DVD player, NISSAN Mobile Entertainment ..... 4-110
E
ECON button .............................................................. 4-11
Economy, Fuel ............................................................. 5-28 Elapsed time ................................................................ 2-25
Emission control information label ...................... 10-10
Emission control system maintenance .................... 9-8
Emission control system warranty ....................... 10-25
Engine
Before starting the engine ................................ 5-11
Break-in schedule ................................................ 5-27
Capacities and
recommended fluids/lubricants ........................ 10-2
Changing engine coolant ..................................... 8-5
Changing engine oil and filter ............................. 8-6
Checking engine coolant level ............................ 8-5
Checking engine oil level ..................................... 8-5
Coolant temperature gauge ................................. 2-7
Emergency engine shut off ............................... 5-10
Engine block heater ............................................ 5-35
Engine compartment check locations ............... 8-3
Engine cooling system .......................................... 8-4
Engine oil .................................................................. 8-5
Engine oil and oil filter recommendation ....... 10-5
Engine oil replacement indicator ..................... 2-23
Engine oil viscosity .............................................. 10-6
Engine serial number .......................................... 10-9
Engine specifications .......................................... 10-7
Engine start operation indicator ...................... 2-21
If your vehicle overheats .................................... 6-12
Starting the engine ............................................. 5-12
Entry/exit function, Automatic drive positioner .... 3-36
Event Data Recorders (EDR) ............................... 10-27
Exhaust gas (carbon monoxide) ............................... 5-2
Explanation of scheduled maintenance items ....... 9-5
Extended storage fuse warning .............................. 2-22
F
F.M.V.S.S./C.M.V.S.S. certification label ............... 10-9 Filter
Air cleaner housing filter .................................... 8-14
Changing engine oil and filter ............................. 8-6
Flashers (See hazard warning flasher switch) ...... 6-2
Flat tire ............................................................................ 6-3
Flat towing ................................................................. 10-23
Flexible seating .............................................................. 1-8
Floor mat cleaning ........................................................ 7-5
Fluid Brake fluid ................................................................ 8-9
Capacities and
recommended fluids/lubricants ........................ 10-2
Continuously Variable Transmission
(CVT) fluid ................................................................ 8-8
Engine coolant ........................................................ 8-4
Engine oil .................................................................. 8-5
Power steering fluid ............................................... 8-8
Window washer fluid .......................................... 8-10
FM-AM radio with Compact Disc (CD) player .... 4-74
FM-AM-SAT radio with Compact Disc
(CD) player ....................................................... 4-77, 4-87
Fog light switch .......................................................... 2-39
Front manual seat adjustment ................................... 1-3
Front passenger air bag and status light ............. 1-55
Front power seat adjustment .................................... 1-4
Front seat, Front seat adjustment ............................ 1-3
Front-seat active head restraint .............................. 1-14
Fuel Capacities and
recommended fluids/lubricants ........................ 10-2
Fuel economy ....................................................... 5-28
Fuel economy information (display) ................ 4-12
Fuel octane rating ............................................... 10-3
Fuel recommendation ......................................... 10-3
Fuel-filler cap ........................................................ 3-30
Fuel-filler door ...................................................... 3-30
Gauge ........................................................................ 2-8

11-4
Vanity mirror lights ............................................... 2-59
Warning/indicator lights and
audible reminders ................................................ 2-12
Xenon headlights ................................................. 2-33
Lights, Exterior and interior light replacement .... 8-24
Loading information (See vehicle
loading information) ................................................ 10-12
Lock Automatic door locks ............................................ 3-7
Door locks ................................................................ 3-5
Liftgate lock .......................................................... 3-26
Power door lock ..................................................... 3-5
Locking with mechanical key ..................................... 3-5
Loose fuel cap warning ................................ 2-22, 3-30
Low outside temperature warning ......................... 2-22
Low tire pressure warning light .............................. 2-14
Low tire pressure warning system (See tire pressure
monitoring system (TPMS)) ....................................... 5-3
M
Maintenance Battery .................................................................... 8-10
General maintenance ............................................ 9-2
Inside the vehicle .................................................... 9-3
Maintenance indicators ...................................... 2-23
Maintenance log .................................................. 9-14
Maintenance precautions ..................................... 8-2
Maintenance requirements ................................... 9-2
Maintenance schedules ........................................ 9-6
Maintenance under severe
driving conditions ................................................ 9-13
Outside the vehicle ................................................ 9-2
Seat belt maintenance ....................................... 1-24
Standard maintenance .......................................... 9-7
Maintenance schedules .............................................. 9-6
Malfunction indicator light (MIL) ............................. 2-17 Manual air conditioner ............................................... 4-49
Manual front seat adjustment .................................... 1-3
Map lights ..................................................................... 2-57
Master warning light .................................................. 2-15
Mechanical key (Intelligent Key system) ................. 3-4
Memory storage, Automatic drive positioner ....... 3-37
Meter
Trip computer ....................................................... 2-24
Meters and gauges ...................................................... 2-5 Instrument brightness control ........................... 2-38
Mirror Inside mirror .......................................................... 3-33
Outside mirrors .................................................... 3-35
Vanity mirror .......................................................... 3-36
Monitor, RearView Monitor ...................................... 4-25
Mood lights .................................................................. 2-59
Moonroof ...................................................................... 2-54
Moving Object Detection (MOD) ........................... 4-42
Multi-function controller .............................................. 4-7N
New vehicle break-in ................................................. 5-27
NISSAN Mobile Entertainment
System (MES) .......................................................... 4-110
NISSAN Vehicle Immobilizer System .................... 2-30
NISSAN Voice Recognition system .................... 4-154
O
Odometer ....................................................................... 2-6
Off-road recovery ......................................................... 5-7
Oil Capacities and
recommended fluids/lubricants ........................ 10-2
Changing engine oil and filter ............................. 8-6
Checking engine oil level ..................................... 8-5 Engine oil .................................................................. 8-5
Engine oil viscosity .............................................. 10-6
Oil filter replacement indicator ......................... 2-23
Operation, Operational indicators .......................... 2-21
Outside air temperature display.............................. 2-26
Outside mirrors ........................................................... 3-35
Overdrive OFF switch ............................................... 5-15
Overheat, If your vehicle overheats ....................... 6-12
Owner’s Manual/Service Manual
order information ...................................................... 10-27
P
Panic alarm .................................................................. 3-23
Parking Brake break-in ...................................................... 5-31
Parking brake operation ..................................... 5-16
Parking on hills ..................................................... 5-29
Phone Bluetooth
Šhands-free phone system
(Type A) ............................................................... 4-122
Bluetooth
Šhands-free phone system
(Type B) ............................................................... 4-133
Bluetooth
Šhands-free phone system
(Type C) ............................................................... 4-146
Car phone or CB radio .................................... 4-121
Power Front seat adjustment ............................................ 1-4
Power door lock ..................................................... 3-5
Power outlet .......................................................... 2-42
Power sliding door .............................................. 3-10
Power steering fluid ............................................... 8-8
Power windows .................................................... 2-52
Precautions Audio operation .................................................... 4-61
Braking precautions ............................................ 5-30
Child restraints ..................................................... 1-27

Cruise control ....................................................... 5-25
Maintenance ............................................................. 8-2
Seat belt usage .................................................... 1-15
Supplemental restraint system ......................... 1-48
When starting and driving .................................... 5-2
Push starting ................................................................ 6-12
Push-button ignition switch .............................. 5-8, 5-9
R
Radio ............................................................................. 4-61 Car phone or CB radio .................................... 4-121
FM-AM-SAT radio with Compact Disc
(CD) player ................................................. 4-77, 4-87
Rapid air pressure loss ............................................... 5-7
Readiness for inspection/maintenance
(I/M) test .................................................................... 10-26
Rear personal lights ................................................... 2-57
Rear window and outside mirror
defroster switch .......................................................... 2-33
Rear window wiper and washer switch ............... 2-32
RearView Monitor ....................................................... 4-25
Recorders, Event data ............................................ 10-27
Registering in another country ................................ 10-8
Remote controller (DVD) ....................................... 4-120
Remote keyless entry system .................................. 3-21
Reporting safety defects (US only) .................... 10-25
Roadside assistance program ................................... 6-2
Rollover ........................................................................... 5-6
Roof, Roof rack ........................................................... 2-50
S
Safety Child seat belts .................................................... 1-24
Reporting safety defects (US only) .............. 10-25
Towing safety ...................................................... 10-20 Satellite radio operation ............................................ 4-88
Seat adjustment
Front manual seat adjustment ............................. 1-3
Front power seat adjustment .............................. 1-4
Front seats ............................................................... 1-3
Seat belt(s) Child safety ........................................................... 1-24
Infants ..................................................................... 1-25
Injured persons .................................................... 1-17
Larger children ..................................................... 1-26
Precautions on seat belt usage ....................... 1-15
Pregnant women .................................................. 1-17
Seat belt cleaning .................................................. 7-6
Seat belt extenders ............................................. 1-23
Seat belt hooks .................................................... 1-23
Seat belt maintenance ....................................... 1-24
Seat belt warning light and chime .................. 2-15
Seat belts .............................................................. 1-15
Seat belts with pretensioners .......................... 1-62
Shoulder belt height adjustment ..................... 1-23
Small children ....................................................... 1-25
Three-point type .................................................. 1-17
Seat(s) Driver-side memory ............................................. 3-36
Heated seats ........................................................ 2-39
Seats .......................................................................... 1-2
Security system (NISSAN Vehicle Immobilizer
System) , Engine start ................................................ 2-30
Security system, Vehicle security system ............. 2-28
Servicing air conditioner ........................................... 4-60
SETTING button ......................................................... 4-15
Shift lever Shift lock release ................................................. 5-16
Shift lock release, Transmission ............................. 5-16
Shifting, CVT (Continuously
Variable Transmission) .............................................. 5-13
Shoulder belt height adjustment ............................ 1-23 Sliding doors ................................................................. 3-7
SOURCE select switch ......................................... 4-109
Spare tire .......................................................... 8-38, 10-7
Spark plugs .................................................................. 8-13
Speedometer ................................................................. 2-6
Standard maintenance ................................................ 9-7
Starting
Before starting the engine ................................ 5-11
Jump starting ........................................................ 6-10
Precautions when starting and driving ............. 5-2
Push starting ......................................................... 6-12
Starting the engine ............................................. 5-12
STATUS button ........................................................... 4-10
Status light, Front passenger air bag .................... 1-55
Steering Power steering fluid ............................................... 8-8
Steering-wheel-mounted controls
for audio ............................................................... 4-108
Tilt/telescopic steering ....................................... 3-32
Storage ......................................................................... 2-44
Sun visors ..................................................................... 3-33
Sunglasses holder ...................................................... 2-46
Supplemental air bag warning labels .................... 1-63
Supplemental air bag warning light ........... 1-64, 2-15
Supplemental restraint system ................................ 1-48 Precautions on supplemental
restraint system .................................................... 1-48
Switch Autolight switch ................................................... 2-34
Fog light switch ................................................... 2-39
Hazard warning flasher switch ............................ 6-2
Headlight aiming control .................................... 2-37
Headlight switch .................................................. 2-34
Overdrive OFF switch ........................................ 5-15
Power door lock switch ........................................ 3-6
Rear window and outside mirror
defroster switch ................................................... 2-33
11-5