2017 NISSAN MURANO CD player

COMPACT DISC (CD) PLAYER
SymptomPossible cause Possible solution
Music cannot be played back. The disc is inserted upside down. Insert a CD with the label side facing up.
Moisture condensation occurs inside the unit. Wait until the moisture evaporates (approximately 1 hour).
The cabin temperature is too high. Wait until the cabin temperature becomes moderate.
The disc is scratched or dirty. A disc is not always
playable if it is scratched. Wipe off any dirt from the disc.
Depending on the condition in which they are stored,
discs may become unreadable due to deterioration
(for example, keeping the discs in the passenger
compartment, etc.) . Change the disc with a deterioration-free disc. Do
not use a deteriorated disc. The label surface of the
disc may crack or chip, and the layer of the label
surface may eventually peel off.
The compressed audio files cannot be played back. If both music CD files (CD-DA data) and com- pressed audio files (MP3 data, etc.) are mixed on one
disc, the audio compression files cannot be played
back.Prepare a disc that includes compressed audio files
only.
The files are not named using characters that are
compliant with the specifications. Use the character codes and the number of
characters that are compliant with the specifications
for folder names and file names. In addition, always
use “.MP3”, “.WMA”, “.mp3” or “.wma” for file
extensions.
It takes a long time before the music starts playing. The disc contains a large amount of data. Some time may be required to check the files. It is
recommended that unnecessary folders or any files
other than compressed audio files should not be
recorded in a disc.
The sound quality is poor. The disc is dirty.Wipe off any dirt from the disc.
8. Troubleshooting guide
8-7

iPod PLAYER
SymptomPossible cause Possible solution
The system does not recognize an iPod. A connector cable is not correctly connected, or the
iPod does not correctly operate. Connect the connector cable again. If the system
does not recognize the iPod after performing this
procedure above, reset the iPod.
The iPod that is to be connected is not compatible
with the system. Check the iPod model and firmware versions
available for the system.
A USB extension cable is not correctly connected. Do not use a USB extension cable.
The cable is rapidly connected to or disconnected
from the USB connection port. Slowly connect or disconnect the USB cable.
An iPod cannot be operated. The iPod is connected to the in-vehicle audio system
while headsets, etc. are connected to the iPod. Remove all equipment from the iPod after discon-
necting the iPod from the system, and then connect it
to the system again.
The iPod is not operating normally. Disconnect the iPod from the in-vehicle audio
system, and then connect it to the system again.
The system plays back an album/file that includes a
particular album art. Disconnect the iPod from the in-vehicle audio
system, and then reset the iPod. Disable the album
art, and then connect the iPod to the system.
“iPod Menu” (page 3-28)
An iPod does not respond. There are too many files in a category. Decrease the number of files in a category (less than 65500 files).
The shuffle function is turned on. Turn off the shuffle function if many files are stored on
the iPod.
Music cannot be played back. A connector is not connected to the iPod. Firmly connect the connector to the iPod.
Playback cuts out. The sound cuts due to vibration resulting from an unstable location of the iPod.Place the iPod on a stable location where it does not
roll over.
Distorted sound occurs. The EQ (equalizer) function of the iPod is turned on. Turn off the EQ (equalizer) function on your iPod.
8. Troubleshooting guide
8-9

SymptomPossible cause Possible solution
Audio operation cannot be performed. A BluetoothŠaudio device that does not support
audio operations is in use. Visit www.nissanusa.com/bluetooth/ to check
BluetoothŠaudio device compatibility.
An error occurs when connecting to a BluetoothŠ
audio profile. Turn the power source of the Bluetooth
Šaudio player
off and on, and then resume connection with the
system.
8. Troubleshooting guide
8-13

Number
2D map ................................................................ 6-4
A
About route guidance .................................... 6-27
Adjusting settings ........................................... 2-13
Apple CarPlay .................................................. 5-21
Audio main buttons ............................. 3-10, 3-11
Audio operation precautions ........................... 3-2
Audio operations ............................................. 3-12
AUX (auxiliary) input jack ................................. 2-7
Auxiliary (AUX) devices ................................. 3-32
B
BirdviewTM(3D) map ........................................ 6-5
BluetoothŠHands-Free Phone System ....... 4-2
BluetoothŠsetting .......................................... 4-13
BluetoothŠstreaming audio ................ 3-9, 3-29
Building graphics ............................................... 6-5
C
Canceling Route ............................................. 6-36
CD/USB memory device care
and cleaning ..................................................... 3-34 Changing map .................................................... 6-8
Changing order of destination
and waypoints.................................................. 6-38
Changing scale of map .................................... 6-7
Clock settings .................................................. 2-20
Command list ...................................................... 7-6
Compact Disc (CD) player .................. 3-4, 3-18
Compressed Audio
Files (MP3/WMA/AAC) ................................... 3-7
Confirming route ............................................. 6-36
Connecting Bluetooth
Šaudio device ........ 2-21
Connecting BluetoothŠdevice .................... 2-21
Connecting BluetoothŠ
Hands-free Phone ............................................. 4-4
Connecting cellular phone ........................... 2-21
Connecting to Interactive Voice Menu ...... 5-13
Control buttons and touch screen display.... 2-2
Control panel ............................................. 2-2, 2-4
Current location map screen ....................... 6-13
Current vehicle location ................................ 6-60
Customer assistance ........................................ 8-2
D
Deleting stored item ....................................... 6-54
Destination setting menu .............................. 6-14
Display Commander .......................................... 2-7 Display settings ............................................... 2-19
Displaying current vehicle location ................ 6-3
Displaying urgent traffic information........... 6-47
During a call ........................................................ 4-5
E
Editing route ..................................................... 6-36
Editing stored information ............................. 6-52
Emergency support ........................................ 5-16
F
Finding address............................................... 6-17
Finding nearby place...................................... 6-18
Finding points of interest .............................. 6-19
Functions disabled while driving ................. 2-17
G
Giving voice commands ................................... 7-2
H
Hands-free text messaging assistant............ 4-6
How to handle the Map SD card................ 6-66
How to handle the SD card ......................... 6-74
How to see voice command screen ............. 7-3
Index
9-1

Index
I
Information feeds ............................................ 5-14
Information menu ............................................... 5-2
iPod player ........................................................ 3-24
L
Laser product ..................................................... 1-5
Launch Bar .......................................................... 2-9
Liquid crystal display......................................... 2-5
M
Making a call ....................................................... 4-4
Map data ........................................................... 6-66
Map Menu screen ........................................... 6-13
Map operation .................................................... 6-3
Map types ............................................................ 6-3
Map view settings .............................................. 6-9
Moving map ......................................................... 6-6
N
Navigation settings ......................................... 6-57
NissanConnectSMServices ............................. 5-8
NissanConnectSMServices settings .......... 5-18
NissanConnectSMMobile Apps ..................... 5-7 Notes on SiriusXM Traffic information ....... 5-20
Number input screen ..................................... 2-14
O
One Shot Call..................................................... 7-3
Options before starting the
route guidance ................................................ 6-26
P
Phone.................................................................... 4-4
Phone selection.................................................. 4-4
Phone settings................................................. 4-10
Phonebook ....................................................... 4-12
Q
Quick Dial ......................................................... 4-12
R
Radio......................................................... 3-2, 3-13
Recalculating route ........................................ 6-39
Receiving a call .................................................. 4-5
Route calculation ............................................ 6-64
Route guidance .................................... 6-27, 6-65
Route guidance settings ............................... 6-40
Route menu ...................................................... 6-33
S
Safety information ..................................... 1-3, 6-3
Scrolled location map screen ...................... 6-14
Searching for detour route using
traffic information ............................................ 6-39
Searching from address book ..................... 6-21
Searching from previous destinations ....... 6-21
Setting at information on map ..................... 6-12
Setting by phone number ............................. 6-23
Setting city center .......................................... 6-23
Setting detour route ....................................... 6-40
Setting freeway entrance/exit ...................... 6-23
Setting from stored routes ........................... 6-24
Setting home as destination ........................ 6-20
Setting intersection ........................................ 6-22
Setting new destination ................................ 6-36
Setting point on map ..................................... 6-24
Setting with NissanConnect
SMServices ... 6-25
Settings menu ................................................. 2-18
Siri ..................................................................... 5-22
SiriusXM Travel Link ....................................... 5-19
Smartphone integration .................................... 5-7
Specifying region ............................................ 6-17
Split screen ......................................................... 6-8
9-2

Starting system .................................................. 2-9
Start-up screen .................................................. 2-9
Steering wheel controls for audio............... 3-11
Steering wheel switches .................................. 2-6
Storing a location/route................................. 6-49
Storing avoid area .......................................... 6-50
Storing home location ................................... 6-49
Storing location ............................................... 6-49
Storing route .................................................... 6-50
Subscription to
NissanConnect
SMServices ............................. 5-8
System settings ............................................... 2-18
T
Text message settings ................................... 4-10
Touch panel ...................................................... 2-11
Trademarks .......................................................... 1-4
Traffic information on map ............................ 6-47
Traffic information setting.............................. 6-48
Transferring information to/from
address book ................................................... 6-55
Turn list .............................................................. 6-32
U
USB (Universal Serial Bus)
connection ports ....................................... 2-7, 3-5
USB memory device player .......................... 3-21
V
Viewing SiriusXM Travel Link ....................... 5-19
Viewing traffic events from list ..................... 6-46
Viewing traffic information ............................ 6-46
Voice Prompt Interrupt ..................................... 7-3
Voice recognition ............................................... 7-2
Voice recognition settings ............................ 7-23
Volume settings ............................................... 2-20
Index
9-3