2017 NISSAN MAXIMA navigation system

7. Voice recognition
Command list
To use the Voice Recognition function, you can speak commands in the order of 1st command, 2nd command and 3rd command. You can also operate the
system by directly speaking the 2nd or 3rd command.
Variable numbers or words such as names can be applied in the < > when speaking a command.
Some navigation commands are only for English.
General Command
CommandAction
Show More Commands Display other commands of the same category.
Go Back Corrects the last recognition result to return to the previous screen.
Exit Cancels Voice Recognition.
Help Announces how to use voice guidance.
Next Skip to the next page.
Previous Skip to the previous page.
General phone command
The following commands can be used during a phone Voice Recognition session.
Command Action
Dial The system makes a call to the spoken phone number.
Change Number Change a spoken phone number.
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7. Voice recognition
1st Command 2nd Command 3rd Command ActionWhere am I? Displays the information of the current position.
Navigation Command (for Mexico)
1st Command 2nd Command 3rd Command Action
Navigation Nearby <1 - 5> When a route is set, options of [Near Current Location], [Along Route], and [Near
Destination] will be displayed. Select an item to search for the POI of the selected
category in the preferred area.
POI Category
Nearby <1 - 5> Say “Nearby” followed by a POI category name such as Gas station, Restaurant,
or Parking. You can say any category name that appears when using manual
controls. The system will always search for nearby matches regardless of the
current state location.
Go Home Sets a route to your home location.
Previous Destinations <1 - 5> Sets a route to a previously entered destination.
Address Book name>
<1 - 5> Sets a route to a location stored in the Stored location.
Recalculate Route Fastest Sets the route search condition to find the fastest route.
Sets the route search condition to find the route that is the most energy saving.
Shortest distance Sets the route search condition to find the route that is the shortest in distance.
Minimize Freeway Sets the route search condition to find a route with a minimal use of freeways.
Distance Detour Sets a detour according to the distance selected from the list.
Previous Start Point Sets a route with the previous starting point as a destination.
Cancel Route Cancels route and deletes the destination/waypoints.
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7. Voice recognition
Operating tips for navigation command operation:. Depending on the area where the vehicle is located (such as in Puerto Rico, Guam, etc.) , the system may not recognize the general navigation
commands.
. Points Of Interest (for U.S. and Canada):
— The POI commands searches for Points of Interest registered in the navigation system.
— When searching for POI, the search is conducted within the current state/province or the state/province specified by “Change State” command. To change the state/province, speak “Change State” after the prompt and then after the next prompt, speak the name of the state/province for which
you wish to conduct the POI search. The state/province will be reset to the current state each time the voice recognition session is restarted.
— The following POI main categories cannot be used for “Points of Interest” search with voice command operations while all registered categories can be recognized for “Nearby” search:
Others, Repair, Rental Car Agency, Parking, Police Station, Administration, ATM, Other Leisure, Bars & Clubs, Other Dealers, Motorcycle
Dealership, Medical Offices, Post Office, Auto Parts, Banquets & Food Delivery, Carwash, Copying, Day Care, Fire Station, Laundry & Cleaners,
Office Supply, Other Services, Other Shopping, Package Delivery
. Street Address (for U.S. and Canada):
— Alphabet letters cannot be included when speaking a house number. When a specified house number cannot be found, a location representing the address will be displayed.
— Speak in a natural conversational speed without pausing between words for better recognition.
— When the system recognizes the command incorrectly, correct the search conditions using commands such as “Change State”, “Change City”, “Change Street” or “Change House Number”.
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8 Troubleshooting guide
Customer assistance ................................................................ 8-2
System unit ........................................................................\
......... 8-3Liquid crystal display .......................................................... 8-3
Audio system ........................................................................\
...... 8-5 HD Radio technology (for U.S.) ....................................... 8-5
Compact Disc (CD) player ............................................... 8-7
iPod player ........................................................................\
.... 8-9
USB memory device ........................................................ 8-11
Bluetooth
Šstreaming audio ........................................... 8-12
BluetoothŠHands-Free Phone System ............................ 8-14 NissanConnect
SMServices (if so equipped) ................. 8-17
Apple CarPlay (if so equipped) ......................................... 8-18
Navigation ........................................................................\
........ 8-19 Basic operations ............................................................. 8-19
Vehicle icon ..................................................................... 8-20
Route calculation and visual guidance ..................... 8-22
Voice guidance ............................................................... 8-24
Traffic information (for U.S. and Canada) ................ 8-25
Voice recognition ................................................................... 8-26

8. Troubleshooting guide
CUSTOMER ASSISTANCE
For U.S. and Canada
For assistance or to order updated map data,
contact the NISSAN NAVIGATION SYSTEM
HELPDESK. For other assistance or inquiries,
contact NISSAN Consumer Affairs Department.
See the contact information on the inside front
cover of this manual.
For Mexico
For assistance or inquiries about NissanCon-
nect
SMwith Navigation and Mobile Apps (if so
equipped) , or to order updated map data for the
navigation system, contact a NISSAN dealer.
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8. Troubleshooting guide
SymptomPossible cause Possible solution
The screen turns blue or an error message is
displayed on the touch screen display. A system malfunction has occurred.
It is recommended you contact a NISSAN dealer for
an inspection.
The SD card is not inserted into the slot correctly. If the SD card containing map data is accidentally removed, after reinserting the SD card containing
map data into the slot, place the ignition switch in the
OFF position and then place back in the ON position
again.
Navigation system related functions cannot be
operated. The SD card is not inserted into the slot.
Insert the appropriate SD card.
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8. Troubleshooting guide
SymptomPossible cause Possible solution
Each volume level (ring tone, incoming voice or
outgoing voice) is different. Each volume level is not adjusted properly. Adjust each volume level properly.
The antenna display is different between the
navigation screen and a cellular phone screen.
Making or receiving a call is unavailable even
though the antenna display shows that it is
possible to do so. The antenna display varies depending on the model
of cellular phone.
This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation screen
may be different from those shown on the cellular phone
screen. Use them as a reference.
A voice cannot be heard clearly when using a
cellular phone behind tall buildings. Some structures such as tall buildings, etc. may
cause irregular reflection of radio waves or comple-
tely shut out radio waves that are used for cellular
phones. Move to a place without tall buildings.
Noise is heard when using a cellular phone
under/near areas of elevated railroads, high
voltage electric power cables, traffic signals,
neon billboards, etc. Electromagnetic waves that are generated from radio
devices may adversely affect the cellular phone.
This is not a malfunction.
Noise is heard in the sound from the audio
system while using a cellular phone. Radio waves that are generated from a cellular phone
may adversely affect the sound from the audio
system. This is not a malfunction.
Sound skips or stutters. The cellular phone may have turned on the wireless
LAN (Wi-Fi). Turn off the wireless LAN (Wi-Fi).
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Please delete the Bluetooth
Špairing information from both
the mobile phone and vehicle system before registering it
again.
Phone does not support phonebook download
function. Visit www.nissanusa.com/bluetooth/ to check
compatibility.
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NAVIGATION
BASIC OPERATIONS
Symptom Possible cause Possible solution
No image is displayed. The brightness is at the lowest setting.Adjust the brightness of the display.
“Display settings” (page 2-19)
The display is turned off. Push <
>to turn on the display.
The volume of the voice guidance is too high or too
low. The volume is not set correctly, or the voice guidance
setting is turned off.Adjust the volume of the voice guidance or turn on
the voice guidance setting.
“Volume and Beeps settings” (page 2-20)
No voice guidance is available. Voice guidance is not provided for certain streets (roads displayed in gray) .This is not a malfunction.
No map is displayed on the screen. A screen other than a map screen is displayed. Touch [Map] on the Launch Bar or push