2017 NISSAN ALTIMA SEDAN navigation system

TROUBLESHOOTING GUIDE
SymptomCause and Countermeasure
Cannot access Siri Eyes
Free from switch on the
steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri is enabled on the device. On your phone, go to Siri setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Models without navigation system:
Check the settings for Siri Eyes Free activation on the vehicle audio system. If the setting is “Long Press”, you must push and hold the
TALK
switch on the steering wheel for more than 1.5 seconds to start Siri Eyes Free. If the setting is “Short Press”, a short push and release of the switch
should start Siri Eyes Free.
Audio Source does not
change automatically to
iPod® or Bluetooth® Audio
mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party music apps may
vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade performance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select switch on the steering wheel.
Play, pause, next track, previ-
ous track or play timer does
not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party music apps may
vary and is controlled by the device.
Cannot hear any music/
audio being played back
from a connected iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot hear map turn-by-
turn direction guidance from
a connected iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot receive text message
notifications on the vehicle
audio system Check if “Send Notifications” is enabled on your phone. On the phone, go to Bluetooth® settings. Find the device name, like “My Car”. Press the info
button. Turn on “Show Notifications”.
Cannot reply to text mes-
sage notifications by Siri
Eyes Free After receiving an incoming text message, follow on-screen guidance. Push or push and hold the
TALK switch on the steering wheel for Siri
Eyes Free. After Siri Eyes Free starts, say “Text Message”.
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When installing a CB, ham radio or car phone in
your vehicle, be sure to observe the following
precautions; otherwise, the new equipment may
adversely affect the engine control system and
other electronic parts.
WARNING
●A cellular phone should not be used for
any purpose while driving so full atten-
tion may be given to vehicle operation.
Some jurisdictions prohibit the use of
cellular phones while driving.
● If you must make a call while your ve-
hicle is in motion, the hands free cellu-
lar phone operational mode is highly
recommended. Exercise extreme cau-
tion at all times so full attention may be
given to vehicle operation.
● If you are unable to devote full attention
to vehicle operation while talking on
the phone, pull off the road to a safe
location and stop your vehicle.
CAUTION
● Keep the antenna as far away as pos-
sible from the electronic control
modules.
● Keep the antenna wire more than 8 in
(20 cm) away from the electronic control
system harnesses. Do not route the an-
tenna wire next to any harness.
● Adjust the antenna standing-wave ratio
as recommended by the manufacturer.
● Connect the ground wire from the CB
radio chassis to the body.
● For additional information, it is recom-
mended that you visit a NISSAN dealer
for servicing.
WARNING
● Use a phone after stopping your vehicle
in a safe location. If you have to use a
phone while driving, exercise extreme
caution at all times so full attention may
be given to vehicle operation.
● If you are unable to devote full attention
to vehicle operation while talking on
the phone, pull off the road to a safe
location and stop your vehicle.
CAUTION
To avoid discharging the vehicle battery,
use a phone after starting the engine.
CAR PHONE OR CB RADIO BLUETOOTH® HANDS-FREE PHONE
SYSTEM WITHOUT NAVIGATION
SYSTEM (Type A) (if so equipped)
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WARNING
●Use a phone after stopping your vehicle
in a safe location. If you have to use a
phone while driving, exercise extreme
caution at all times so full attention may
be given to vehicle operation.
● If you are unable to devote full attention
to vehicle operation while talking on
the phone, pull off the road to a safe
location and stop your vehicle.
CAUTION
To avoid discharging the vehicle battery,
use a phone after starting the engine.
Your NISSAN is equipped with the Bluetooth®
Hands-Free Phone System. If you have a com-
patible Bluetooth® enabled cellular phone, you
can set up the wireless connection between your
cellular phone and the in-vehicle phone module.
With Bluetooth® wireless technology, you can make or receive a hands-free telephone call with
your cellular phone in the vehicle.
Once your cellular phone is connected to the
in-vehicle phone module, no other phone con-
necting procedure is required. Your phone is
automatically connected with the in-vehicle
LHA4287
BLUETOOTH® HANDS-FREE PHONE
SYSTEM WITHOUT NAVIGATION
SYSTEM (Type B) (if so equipped)
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WARNING
●Use a phone after stopping your vehicle
in a safe location. If you have to use a
phone while driving, exercise extreme
caution at all times so full attention may
be given to vehicle operation.
● If you are unable to devote full attention
to vehicle operation while talking on
the phone, pull off the road to a safe
location and stop your vehicle.
CAUTION
To avoid discharging the vehicle battery,
use a phone after starting the engine.
Your NISSAN is equipped with the Bluetooth®
Hands-Free Phone System. If you have a com-
patible Bluetooth® enabled cellular phone, you
can set up the wireless connection between your
cellular phone and the in-vehicle phone module.
With Bluetooth® wireless technology, you can make or receive a hands-free telephone call with
your cellular phone in the vehicle.
Once your cellular phone is connected to the
in-vehicle phone module, no other phone con-
necting procedure is required. Your phone is
automatically reconnected with the in-vehicle
LHA3081
BLUETOOTH® HANDS-FREE PHONE
SYSTEM WITH NAVIGATION SYSTEM
(if so equipped)
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The NISSAN Voice Recognition System allows
hands-free operation of the systems equipped on
this vehicle, such as the phone and navigation
systems.
To operate NISSAN Voice Recognition, press
the
button located on the steering wheel.
When prompted, speak the command for the
system you wish to activate. The command given
is picked up by the microphone and performed
when it is properly recognized. NISSAN Voice
Recognition will provide a voice response as well
as a message in the center display to inform you
of the command results.
USING THE SYSTEM
Initialization
When the ignition switch is in the ON position,
NISSAN Voice Recognition is initialized, which
takes a few seconds. When completed, the sys-
tem is ready to accept voice commands. If
the
button is pressed before the initializa-
tion completes, the system will announce: “Voice
Recognition System not ready. Please wait.”
Giving voice commands
1. Press thebutton.
2. The system announces: “Please say a cat- egory like phone or a command like points of
interest followed by a brand name”. A list of
available commands is then spoken by the
system.
3. After the tone sounds and the face icon on the display changes, speak a command.
Available commands are discussed in this
section. 4. Voice and display feedback are provided
when the command is accepted.
● If the command is not recognized, the sys-
tem announces: “Command not recog-
nized”. Repeat the command in a clear voice.
● If you want to cancel the command or go
back to the previous menu of commands,
press the
button. The system will an-
nounce: “Cancelling Voice Recognition” or
“Go back” depending on the current menu
level.
● Press the
button to move back
through the menus displayed on the screen.
● If you want to adjust the volume of the voice
feedback, use the volume control switches
on the steering wheel or the volume knob on
the control panel.
● The voice command screen can also be
accessed using the control panel display:
1. Press the [
] button.
2. Touch the “Voice Commands” key.
LHA2282
NISSAN VOICE RECOGNITION
SYSTEM (if so equipped)
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Operating tips
To get the best performance out of NISSAN
Voice Recognition, observe the following:● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate the
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing the voice commands cor-
rectly.
● Wait until a tone sounds before speaking a
command. Otherwise, the command will not
be received properly.
● Start speaking a command within 3.5 sec-
onds after the tone sounds.
● Speak in a natural voice without pausing
between words.
SYSTEM FEATURES
NISSAN Voice Recognition can activate the fol-
lowing systems:
● Bluetooth® Hands-Free Phone System
● Navigation
● Audio
● Information
● My Apps
For additional information, refer to the separate
Navigation System Owner’s Manual.
How to say numbers
NISSAN Voice Recognition requires a certain
way to speak numbers in voice commands. Refer
to the following examples.
General rule: Either “zero” or “oh” can be used for
“0”.
Phone numbers
Speak phone numbers according to the following
example. For 1-800-662-6200, say dial number
and then speak the phone number in any of the
following formats: ● “one eight oh oh six six two six two oh oh”
● “one eight hundred six six two six two oh oh”
● “one eight zero zero six six two six two oh oh”
For the best voice recognition phone dialing re-
sults, say phone numbers as single digits. Also,
full numbers can only be spoken for “800”. For
example, you cannot say 555-6000 as “five five
five six thousand”.
LHA4373
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BLUETOOTH® HANDS-FREE
PHONE SYSTEM VOICE
COMMANDS
To access the Bluetooth® Hands-Free Phone
System voice commands:1. Press the
button.
2. Say “Call” and then a name in the vehicle phonebook to call that entry. Otherwise, say
“Phone” to access various phone com-
mands.
If the Bluetooth® has been set to “Off”, the
system announces: “Bluetooth® is off. Would
you like to turn Bluetooth® on?”
If no phone is connected to the system and the
vehicle is stationary, the system announces:
“There is no phone connected. Would you like to
connect a phone now?” Say “Yes” to connect a
phone. All further Bluetooth® Hands-Free Phone
System voice commands are only available if a
phone is connected.
If a phone is connected and Bluetooth® is set to
“On”, the following voice commands are available:
● Call (a name)
Speak the name of the contact in which you
are trying to call. System will confirm correct
contact. Say “Dial” to initiate dialing. ●
Dial Number
Allows for up to 24 digits to be dialed. After
the number is entered, say “Dial” to initiate
dialing. Say “Correction” to correct the num-
ber entered. Say “Go Back” to return to the
main menu.
● List Phonebook
Starting with the first alphabetical entry in
the vehicle phonebook, the system prompts
for an additional command. Say “Dial” to call
the number of the phonebook entry. Say
“Send Text” to send a text message to the
number of the phonebook entry. Say “Next
Entry” to skip to the next alphabetical entry in
the vehicle phonebook, where the same op-
tions will then be available.
● Recent Calls
The system prompts for an additional com-
mand. Say “Missed Calls”, “Incoming Calls”
or “Outgoing Calls” to display a list of such
calls on the screen.
Speak the number of the entry displayed on
the screen to dial that number or say “Next
Page” to view entries on the next page (if
available) .
● Redial
Redials the last called number. ●
Read Text (if so equipped)
Reads an incoming text message. For addi-
tional information about text messaging with
the Bluetooth® Hands-Free Phone System,
refer to “Bluetooth® Hands-Free Phone
System with Navigation System” in this sec-
tion.
● Send Text (if so equipped)
Sends a text message. For additional infor-
mation about text messaging with the
Bluetooth® Hands-Free Phone System, re-
fer to “Bluetooth® Hands-Free Phone Sys-
tem with Navigation System” in this section.
● Select Phone
The system replies “Please use manual con-
trols to continue”. Use manual controls to
change the active phone from among the
listed phones connected to the vehicle.
● Siri (if so equipped)
For additional information about the Bluetooth®
Hands-Free Phone System, refer to “Bluetooth®
Hands-Free Phone System with Navigation Sys-
tem” in this section.
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NAVIGATION SYSTEM VOICE
COMMANDS
The following voice commands are available for
the Navigation System:● Street Address (address)
● Points of Interest (name)
● POI by Category
● Home
● Address Book
● Previous Destinations
● Enter Address in Steps
● Cancel Route
For additional information, refer to the separate
Navigation System Owner’s Manual.
AUDIO SYSTEM VOICE
COMMANDS
To access the audio system voice commands:
1. Press the
button.
2. Say “Audio”
3. Speak a command from the following avail- able commands:
● Play (AM, FM, etc.)
Allows user to select radio band ●
Tune AM (number)
Allows user to tune directly to a desired AM
frequency
● Tune FM (number)
Allows user to tune directly to a desired FM
frequency
● SXM channel (number)
Allows user to tune directly to a desired
SXM station (if so equipped)
● CD Track (number)
Allows user to select track to be played
● Play Song (name)
Allows user to select song name to be
played
● Play Artist (name)
Allows user to select artist to be played
● Play Album (name)
Allows user to select album name to be
played
For additional information, refer to “Audio sys-
tem” in this section.
INFORMATION VOICE COMMANDS
The following voice commands are available for
the information functions of the Navigation Sys-
tem: ● Traffic
● Fuel Prices
● Stocks
● Movie Listings
● Current Weather
● Weather Map
● 5 — day Forecast
● 6 — hour Forecast
For additional information, refer to the separate
Navigation System Owner’s Manual.
MY APPS VOICE COMMANDS
Many Apps can be accessed using this voice
command. For additional information, refer to
“NissanConnect
SMMobile Apps” in this section.
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