2017 NISSAN ALTIMA ECO mode

TROUBLESHOOTING GUIDE
SymptomCause and Countermeasure
Cannot access Siri Eyes
Free from switch on the
steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri is enabled on the device. On your phone, go to Siri setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Models without navigation system:
Check the settings for Siri Eyes Free activation on the vehicle audio system. If the setting is “Long Press”, you must push and hold the
TALK
switch on the steering wheel for more than 1.5 seconds to start Siri Eyes Free. If the setting is “Short Press”, a short push and release of the switch
should start Siri Eyes Free.
Audio Source does not
change automatically to
iPod® or Bluetooth® Audio
mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party music apps may
vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade performance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select switch on the steering wheel.
Play, pause, next track, previ-
ous track or play timer does
not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party music apps may
vary and is controlled by the device.
Cannot hear any music/
audio being played back
from a connected iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot hear map turn-by-
turn direction guidance from
a connected iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot receive text message
notifications on the vehicle
audio system Check if “Send Notifications” is enabled on your phone. On the phone, go to Bluetooth® settings. Find the device name, like “My Car”. Press the info
button. Turn on “Show Notifications”.
Cannot reply to text mes-
sage notifications by Siri
Eyes Free After receiving an incoming text message, follow on-screen guidance. Push or push and hold the
TALK switch on the steering wheel for Siri
Eyes Free. After Siri Eyes Free starts, say “Text Message”.
4-74Monitor, climate, audio, phone and voice recognition systems

When installing a CB, ham radio or car phone in
your vehicle, be sure to observe the following
precautions; otherwise, the new equipment may
adversely affect the engine control system and
other electronic parts.
WARNING
●A cellular phone should not be used for
any purpose while driving so full atten-
tion may be given to vehicle operation.
Some jurisdictions prohibit the use of
cellular phones while driving.
● If you must make a call while your ve-
hicle is in motion, the hands free cellu-
lar phone operational mode is highly
recommended. Exercise extreme cau-
tion at all times so full attention may be
given to vehicle operation.
● If you are unable to devote full attention
to vehicle operation while talking on
the phone, pull off the road to a safe
location and stop your vehicle.
CAUTION
● Keep the antenna as far away as pos-
sible from the electronic control
modules.
● Keep the antenna wire more than 8 in
(20 cm) away from the electronic control
system harnesses. Do not route the an-
tenna wire next to any harness.
● Adjust the antenna standing-wave ratio
as recommended by the manufacturer.
● Connect the ground wire from the CB
radio chassis to the body.
● For additional information, it is recom-
mended that you visit a NISSAN dealer
for servicing.
WARNING
● Use a phone after stopping your vehicle
in a safe location. If you have to use a
phone while driving, exercise extreme
caution at all times so full attention may
be given to vehicle operation.
● If you are unable to devote full attention
to vehicle operation while talking on
the phone, pull off the road to a safe
location and stop your vehicle.
CAUTION
To avoid discharging the vehicle battery,
use a phone after starting the engine.
CAR PHONE OR CB RADIO BLUETOOTH® HANDS-FREE PHONE
SYSTEM WITHOUT NAVIGATION
SYSTEM (Type A) (if so equipped)
Monitor, climate, audio, phone and voice recognition systems4-75

CONTROL BUTTONS
The control buttons for the Bluetooth® Hands-
Free Phone System are located on the steering
wheel.
PHONE/SEND.
Press the
button to initiate
a NISSAN Voice Recognition ses-
sion or answer an incoming call. You can also use the
button
to interrupt the system feedback
and give a command at once. For
additional information, refer to
“Voice commands” and “During a
call” in this section.
PHONE/END
While the NISSAN Voice Recog-
nition system is active, press and
hold the
button for 5 sec-
onds to quit the NISSAN Voice
Recognition system at any time.
ENTER button / tuning switch.
While using the NISSAN Voice
Recognition system, tilt the tuning
switch up or down to manually
control the phone system. Press
the ENTER button to select an
option on the display screen.
GETTING STARTED
The following procedures will help you get
started using the Bluetooth® Hands-Free Phone
System with NISSAN Voice Recognition. For ad-
ditional information, refer to “List of voice com-
mands” in this section.
Choosing a language
You can interact with the Bluetooth® Hands-
Free Phone System using English, Spanish or
French.
To change the language, perform the following.
1. Press and hold the
button for more
than 5 seconds.
2. The system announces: “Press the PHONE/SEND (
) button for the
hands-free phone system to enter the voice
adaptation mode or press the PHONE/END
(
) button to select a different lan-
guage.”
3. Press the
button.
For information on voice adaptation, refer to
“Voice Adaptation (VA) mode” in this sec-
tion.
LHA4289
4-80Monitor, climate, audio, phone and voice recognition systems

4. The system announces the current languageand gives you the option to change the lan-
guage to Spanish (in Spanish) or French (in
French) . To select the current language,
press the PHONE/SEND (
) button. To
select a different language, tilt the tuning
switch (
or) up or down.
NOTE:
You must press the
button within
5 seconds to change the language.
5. If you decide not to change the language, do not press either button. After 5 seconds, the
NISSAN Voice Recognition session will end,
and the language will not be changed.
Connecting procedure
NOTE:
The connecting procedure must be per-
formed when the vehicle is stationary. If the
vehicle starts moving during the procedure,
the procedure will be cancelled.
Main Menu
“Connect phone”
A
“Add phone”B
Initiate from handsetC
Name phoneD
1. Press thebutton on the steering
wheel. The system announces the available
commands.
2. Say: “Connect phone”
A. The system ac-
knowledges the command and announces
the next set of available commands.
3. Say: “Add phone”
B. The system acknowl-
edges the command and asks you to initiate
connecting from the phone handset
C.
The connecting procedure of the cellular
phone varies according to each cellular
phone model. For additional information, re-
fer to the cellular phone Owner’s Manual for
details. You can also visit
www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for instructions on
connecting NISSAN recommended cellular
phones.
When prompted for a Passkey code, enter
“1234” from the handset. The Passkey code “1234” has been assigned by NISSAN and
cannot be changed.
4. The system asks you to say a name for the phone
D.
If the name is too long or too short, the
system tells you, then prompts you for a
name again.
Also, if more than one phone is connected
and the name sounds too much like a name
already used, the system tells you, then
prompts you for a name again.
Making a call by entering a phone
number
Main Menu “Call”
A
“Phone Number”B
Speak the digitsC
“Dial”D
1. Press thebutton on the steering
wheel. A tone will sound.
2. Say: “Call”
A. The system acknowledges
the command and announces the next set of
available commands.
Monitor, climate, audio, phone and voice recognition systems4-81

(Speak name)A
If you have stored entries in the phonebook, you
can dial a number associated with a name.
For additional information, refer to “Phonebook”
in this section.
When prompted by the system, say the name of
the phone book entry you wish to call. The system
acknowledges the name.
If there are multiple numbers associated with the
name, the system asks you to choose the correct
number.
Once you have confirmed the name and location,
the system begins the call.
(Speak Digits)
B
When prompted by the system, say the number
you wish to call. For additional information, refer
to “How to say numbers” and “Making a call by
entering a phone number” in this section.
“Special Number”
C
For dialing more than 10 digits or any special
characters, say “Special Number”. When the
system acknowledges the command, the system
will prompt you to speak the number.“Redial”
D
Use the Redial command to call the last number
that was dialed.
The system acknowledges the command, re-
peats the number and begins dialing.
If a redial number does not exist, the system
announces, “There is no number to redial” and
ends the NISSAN Voice Recognition System
session.
“Call Back”
E
Use the Call Back command to dial the number of
the last incoming call within the vehicle.
The system acknowledges the command, re-
peats the number and begins dialing.
If a call back number does not exist, the system
announces, “There is no number to call back” and
ends the NISSAN Voice Recognition System
session.
During a call
During a call there are several command options
available. Press the
button on the steering
wheel to mute the receiving voice and enter com-
mands.
● “Help” — The system announces the avail-
able commands. ●
“Go back/Correction” — The system an-
nounces “Go back,” ends the NISSAN Voice
Recognition session and returns to the call.
● “Cancel/Quit” — The system announces
“Cancel,” ends the NISSAN Voice Recogni-
tion session and returns to the call.
● “Send/Enter/Call/Dial” — Use the Send
command to enter numbers, “*” or “#” during
a call. For example, if you were directed to
dial an extension by an automated system:
Say: “Send one two three four.”
The system acknowledges the command
and sends the tones associated with the
numbers. The system then ends the
NISSAN Voice Recognition session and re-
turns to the call. Say “star” for “*”, Say
“pound” for “#”.
● “Transfer call” — Use the Transfer Call com-
mand to transfer the call from the
Bluetooth® Hands-Free Phone System to
the cellular phone when privacy is desired.
The system announces, “Transfer call. Call
transferred to privacy mode.” The system
then ends the NISSAN Voice Recognition
session.
To reconnect the call from the cellular phone
to the Bluetooth® Hands-Free System,
press the
button.
Monitor, climate, audio, phone and voice recognition systems4-83

“Display Settings”G
Use the Display Settings command to control
where incoming call notifications are displayed in
the vehicle. Say “Driver Only” to have call notifi-
cations shown on the vehicle information display
only. Say “Both” to have call notifications shown
on both the vehicle information display and the
center audio display.
To turn the feature back on, say “Phonebook
Download”. When the command is recognized,
“Sync Contacts ON” will appear on the audio
display.
VOICE ADAPTATION (VA) MODE
Voice Adaptation (VA) allows up to two out-of-
dialect users to train the system to improve rec-
ognition accuracy. By repeating a number of
commands, the users can create a voice model of
their own voice that is stored in the system. The
system is capable of storing a different Voice
Adaptation model for each connected phone.
Training procedure
The procedure for training a voice is as follows.1. Position the vehicle in a reasonably quiet outdoor location. 2. Sit in the driver’s seat with the engine run-
ning, the parking brake on, and the transmis-
sion in P (Park) .
3. Press and hold the
button for more
than 5 seconds.
4. The system announces: “Press the PHONE/SEND (
) button for the
hands-free phone system to enter the voice
adaptation mode or press the PHONE/END
(
) button to select a different lan-
guage.”
5. Press the
button.
For additional information on selecting a dif-
ferent language, refer to “Choosing a lan-
guage” in this section.
6. Voice memory A or memory B is selected automatically. If both memory locations are
already in use, the system will prompt you to
overwrite one. Follow the instructions pro-
vided by the system.
7. When preparation is complete and you are ready to begin, press the
button.
8. The VA mode will be explained. Follow the instructions provided by the system. 9. When training is finished, the system will tell
you an adequate number of phrases have
been recorded.
10. The system will announce that voice adap- tation has been completed and the system is
ready.
The VA mode will stop if:
● The
button is pressed for more than
5 seconds in VA mode.
● The vehicle begins moving during VA mode.
● The ignition switch is placed in the OFF or
LOCK position.
Training phrases
During the Voice Adaptation mode, the system
instructs the trainer to say the following phrases.
The system will prompt you for each phrase.
● phonebook transfer entry
● dial three oh four two nine
● delete call back number
● incoming
● transfer entry
● eight pause nine three two pause seven
● delete all entries
Monitor, climate, audio, phone and voice recognition systems4-87

●call seven two four zero nine
● phonebook delete entry
● next entry
● dial star two one seven oh
● yes
● no
● select
● missed
● dial eight five six nine two
● Bluetooth on
● outgoing
● call three one nine oh two
● nine seven pause pause three oh eight
● cancel
● call back number
● call star two zero nine five
● delete phone
● dial eight three zero five one
● record name
● four three pause two nine pause zero ●
delete redial number
● phonebook list names
● call eight oh five four one
● correction
● connect phone
● dial seven four oh one eight
● previous entry
● delete
● dial nine seven two six six
● call seven six three oh one
● go back
● call five six two eight zero
● dial six six four three seven
MANUAL CONTROL
While using the NISSAN Voice Recognition sys-
tem, it is possible to select menu options by using
the steering wheel controls instead of speaking
voice commands. The manual control mode does
not allow dialing a phone number by digits. The
user may select an entry from the Phonebook or
Recent Calls lists. To re-activate NISSAN Voice
Recognition, exit the manual control mode by
pressing and holding the PHONE/END (
) button. At that time, pressing the PHONE/SEND
(
) button will start the Hands- Free Phone
System.
Operating tips
● To enter manual control mode, start the
NISSAN Voice Recognition system and tilt
the tuning (
) switch up or down. The
system will speak Showing Manual Op-
tions when manual controls are initially ac-
tivated.
● To browse the menu options, tilt the tuning
(
) switch up or down. The system will
always speak the current menu option. De-
pending on the audio display, it will also
show the current menu option.
● To select the current menu option, press the
PHONE/SEND (
) button.
● To go back to the previous menu, press the
PHONE/END (
) button. If the current
menu is the Main Menu, pressing the
PHONE/END (
) button will exit the
Phone system.
● To exit the manual control mode, press and
hold the PHONE/END (
) button for
5 seconds.
4-88Monitor, climate, audio, phone and voice recognition systems

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. For additional information, refer to “Voice Adaptation (VA) mode” in
this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. For additional information, refer to “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
Monitor, climate, audio, phone and voice recognition systems4-89