Problem with the rear window
defroster ........................................103
Problems with the windshield
heating .......................................... 103
Rear-compartment air condition-
ing ................................................. 100
Rear-compartment heating .............. 99
Reheat function (air dehumidifica-
tion) ............................................... 102
Setting the air distribution ............. 101
Setting the air vents ......................1 04
Setting the airflow ......................... 101
Setting the temperature ................ 101
Switching air-recirculation mode
on/off ............................................ 103
Switching on/off ........................... 100
Switching the rear window
defroster on/off ............................ 103
Switching windshield heating on/
off ..................................................1 03
Cockpit
Overview .......................................... 32
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 140
COMAND display
Cleaning ......................................... 233
Combination switch ............................ 82
Communications equipment
Operation ....................................... 207
PND fittings ................................... 207
Ports .............................................. 207
Type approval/frequency .............. 271
Consumption statistics (on-board
computer) .......................................... 171
Control panel
Above the windshield ....................... 37
Center console ................................ 36
Climate control ................................ 36
Driver's door ....................................3 8
Left and right side of the steering
wheel ............................................... 38
Conversions/equipment .................... 28
Coolant (engine)
Adding ........................................... 219
Checking the level .........................2 18
Display message ............................ 185 Displaying the temperature (on-
board computer) ............................ 164
Filling capacity ............................... 280
Important safety notes .................. 218
Cooling
see Climate control
Cornering lamps
Replacing bulbs ............................... 88
Cornering light function
Function/notes ................................ 83
Courtesy lights
Replacing bulbs ............................... 92
Crosswind driving assistance ............ 55
Cruise control
Activating ....................................... 138
Activation conditions ..................... 138
Cruise control lever ....................... 137
Deactivating ................................... 138
Display message ............................ 186
Driving system ............................... 137
Function/notes .............................1 37
Important safety notes .................. 137
Problem (malfunction) ................... 139
Resuming the stored speed ........... 138
Setting a speed .............................. 138
Storing and maintaining current
speed ............................................. 138
Cup holder ......................................... 204
Center console .............................. 204
Cup holder
see Cup holders
Cup holders ........................................ 204
Curtains (cleaning instructions) ...... 235
Customer Assistance Center
(CAC) ..................................................... 28
Customer Relations Department ....... 28
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 168
8Index
Adaptive Brake Assist .................... 140
ASR (Acceleration Skid Control) ...... 54
BAS (Brake Assist System) .............. 54
Distance warning function ............. 139
EBD (electronic brake force distri-
bution) ............................................. 55
ESP
®(Electronic Stability Pro-
gram) ............................................... 55
Important safety information ........... 53
Overview .......................................... 53
Driving systems
Blind Spot Assist ............................ 141
Cruise control ................................ 137
Display message ............................ 186
Lane Keeping Assist ...................... 143
PARKTRONIC ................................. 148
Driving tips
Automatic transmission ................. 123
Brakes ........................................... 132
Break-in period .............................. 116
Checking brake lining thickness .... 133
Downhill gradient ........................... 132
Drinking and driving ....................... 130
Driving abroad ............................... 131
Driving in winter ............................. 134
Driving on flooded roads ................ 134
Driving on wet roads ...................... 134
Exhaust check ............................... 131
Fuel ................................................ 130
General .......................................... 130
Hydroplaning ................................. 134
Icy road surfaces ........................... 134
Important safety notes .................. 116
Limited braking efficiency on sal-
ted roads ....................................... 133
New brake disks ............................ 133
New brake pads/linings ................ 133
Off-road driving .............................. 135
Overrun cut-off .............................. 130
Snow chains .................................. 246
Speed limitation ............................. 131
Towing a trailer .............................. 152
Transport by rail ............................. 132
Wet road surface ........................... 133
DSR (Downhill Speed Regulation) .... 146
E
EBD (electronic brake force distri-
bution)
Display message ............................ 180
Function/notes ................................ 55
Indicator lamps .............................. 191
Electrical closing assist ...................... 66
Electrical fuses
see Fuses
Electrical step
Cleaning ......................................... 233
Display message ............................ 189
Emergency release .......................... 66
Function ........................................... 66
Important safety notes .................... 66
Indicator lamp ................................ 199
Manual retraction ............................ 66
Obstacle detection ........................... 66
Electrical system
Battery main switch ....................... 116
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Electronic Traction System
see 4ETS (Electronic Traction System)
Emergency exit .................................... 56
Emergency exit window ..................... 56
Emergency Tensioning Devices
Activation ......................................... 46
Emissions control
Service and warranty information .... 23
Engine
ADR (working speed governor) ...... 151
Changing the power output ............. 27
Check Engine warning lamp ........... 196
Cleaning instructions ..................... 230
Engine number ............................... 273
Engine speed setting (working
mode) ............................................ 152
Irregular running ............................ 120
Jump-starting ................................. 238
Operating safety .............................. 27
Starting .......................................... 118
Starting problems .......................... 120
Switching off .................................. 129
10Index
Checking the battery .......................61
Display message ............................ 189
Door central locking/unlocking ....... 59
Important safety notes .................... 59
Loss ................................................. 62
Problem (malfunction) ..................... 62
SmartKey positions (ignition lock) .. 117
Snow chains ...................................... 246
Sockets .............................................. 206
Spare wheel
General notes ................................ 268
Important safety notes .................. 268
Removing/mounting ...................... 269
Special seat belt retractor .................. 48
Specialist workshop ............................ 27
Speed, controlling
see Cruise control
Speedometer
Digital (vehicles with steering
wheel buttons) ............................... 167
Digital (vehicles without steering
wheel buttons) ............................... 160
Selecting display unit (vehicles
with steering- wheel buttons) ........ 167
see Instrument cluster
Sprinter dealer
see Qualified specialist workshop
Standing lamps
Replacing bulbs ............................... 88
Replacing bulbs (rear) ...................... 90
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ...................... 91
Start-off assist
Display message ............................ 179
Starting (engine) ................................ 118
Station
see Radio
Steering wheel
Adjusting ......................................... 77
Button overview ............................... 36
Cleaning ......................................... 234
Step
see Electrical step
Stickers
General safety notes ........................ 25 Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ............... 201
Glove box ....................................... 200
Important safety notes .................. 200
Paper holder .................................. 203
Stowage co
mpartment above the
windshield ..................................... 202
Stowage compartment in the cen-
ter console ..................................... 202
Stowage compartment in the
dashboard ...................................... 201
Stowage space above the head-
liner ............................................... 202
Stowage space under the rear
bench seat ..................................... 203
Stowage space under the twin co-
driver's seat ................................... 202
Summer tires ..................................... 245
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 57
Switching the heater booster func-
tion on/off ......................................... 110
Switching the surround lighting
on/off (on-board computer) ............. 169
Swivel seat ........................................... 73
T
Tachometer ........................................ 159
Tail lamps
Changing ......................................... 91
Replacing bulbs ............................... 90
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................... 91
Tank content
Fuel gauge ..................................... 159
Range (vehicles with steering
wheel buttons) ............................... 171
Reserve fuel warning lamp ............. 196
Technical data
Capacities ...................................... 273
Cargo tie-down points .................... 281
18Index
Cockpit
FunctionPage
:Door control panel38
;Light switch80
=Combination switch
• turn signals82
• high-beam headlamps82
• windshield wipers94
• rear window wiper95
?Cruise control lever137
ASteering wheel without or
with buttons36
BInstrument cluster33
CStowage compartment
• 3.5 mm audio jack207
• USB port207
DTimer for the auxiliary warm-
air heater (auxiliary heating)112
E• Stowage compartment
with interior light85
• Overhead control panel37
FRear-view mirror78
FunctionPage
GPARKTRONIC warning dis-
play148
HOpens/closes the right-hand
side window70
IStowage compartment (jack
and vehicle tool kit)236
JGlove box200
KCenter console36
LSelector lever (automatic
transmission)121
MIgnition lock117
NFurther control panels38
OSteering wheel buttons36
PEngages/releases the park-
ing brake133
QHorn
ROpens the hood214
SSteering wheel buttons36
32Cockpit
At a glance
Shift ranges
When the selector lever is in positionDyou can
restrict or derestrict the shift range for the auto- matic transmission.
XTo extend and restrict the shift range:
press the selector lever briefly to the right
towards D+or left towards D–.
The display shows the selected shift range.
The automatic transmission shifts only as far
as the relevant gear.
iIf the maximum engine speed for the restric-
ted shift range is reached and you depress the
accelerator pedal, the automatic transmis-
sion will not shift up.
Driving situations
5Use the braking effect of the engine
on steep downhill gradients and for
driving:
Ron steep mountain roads
Rin mountainous terrain
Rin arduous conditions
4Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches.
Driving tips
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rlots of throttle: later upshifts
Kickdown
Use kickdown for maximum acceleration:
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the next
gear down, depending on the engine speed.
XEase off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Maneuvering
Maneuvering in a tight space:
XControl the vehicle's speed by braking care-
fully.
XDepress the accelerator pedal slightly and
evenly.
iYou can shift back and forth between drive
position Dand reverse gear Rat low speeds
without applying the brakes. This can help
you, for example when rapidly maneuvering
the vehicle or rocking it out of snow or slush.
Towing a trailer
XDrive at moderate engine speeds on steep
uphill gradients.
XDepending on the uphill or downhill gradient,
shift down to a shift range adapted to the
driving situation (
Ypage 123), even if cruise
control is activated.
Automatic transmission123
Driving and parking
Z
Low-beam headlamps
When driving in countries in which traffic drives
on the opposite side of the road to the country
where the vehicle is registered, the halogen
headlamps must be partially masked. This pre-
vents glare to oncoming traffic and no longer
illuminates the edge of the road to the same
height and distance.
Have the halogen headlamps masked at a quali-fied specialist workshop before you cross the
border, but as close to it as possible.
When returning from your journey, remove the
adhesive surfaces from the halogen headlamps
as close to the border as possible. Clean the
glass of the headlamps if necessary.
It is not necessary to adjust Bi-Xenon head-
lamps. Legal requirements are fulfilled even
without adjustment.
Transport by rail
Transporting your vehicle by rail may be subject
to certain restrictions or require special meas-
ures to be taken in some countries due to vary-ing tunnel heights and loading standards.
You can obtain further information from any
authorized Sprinter dealer.
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
Downhill gradients
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
On long and steep downhill gradients, you
should change down to shift range 2or1 in
good time. This should be observed in particular
when driving with a laden vehicle and when tow-
ing a trailer.
iYou must also change the shift range in
good time when cruise control is switched on.
You thereby make use of the braking effect of
the engine and do not have to brake as often to
maintain the speed. This relieves the load on the
service brake and prevents the brakes from
overheating and wearing too quickly.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. The brakes are cooled down
more quickly in the airflow.
132Driving tips
Driving and parking
longed rolling of the wheels, e.g. when being
towed, will result in transmission damage.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to neutral position N.
XTry to maintain control of the vehicle using
corrective steering.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and braking
maneuvers. Do not use cruise control.
You can find further information on winter tires
and snow chains in the "Winter operation" sec-
tion (
Ypage 245).
Driving off-road
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
GWARNING
When driving off-road, your body is subject to
forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road.
GWARNING
If you drive over obstacles or in ruts, the steer-
ing wheel may jerk out of your grip, causing
injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you
must expect steering forces to increase
briefly and suddenly.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
!When driving off-road or on unpaved surfa-
ces, check the underside of the vehicle and
the wheels and tires at regular intervals. In
particular, remove any trapped foreign
objects, e.g. stones and branches.
Such foreign objects may:
Rdamage the chassis, the fuel tank or the
brake system
Rcause imbalances and thus vibrations
Rbe flung out when you continue driving
If there is any damage, inform a qualified spe-
cialist workshop.
When driving off-road and on construction sites,
sand, mud and water mixed with oil, for exam-
ple, may get into the brakes. This may lead to a
reduction in braking performance or total brake
failure, also as a result of increased wear. The
braking characteristics will vary depending on
the material that has got into the system. Clean
the brakes after driving off-road. If you then
notice reduced braking performance or hear
scraping noises, have the brake system checked
at a qualified specialist workshop. Adjust your
driving style to the changed braking character-
istics.
Driving off-road or on construction sites increa-
ses the possibility of vehicle damage which may
in turn lead to the failure of certain assemblies
and systems. Adapt your driving style to the off- road driving c
onditions. Drive carefully. Have
any vehicle damage rectified at a qualified spe-
cialist workshop as soon as possible.
When driving on rough terrain, do not shift the
transmission into the neutral position. You could
lose control when attempting to brake the vehi-
cle with the service brake. If your vehicle cannot
manage an uphill slope, drive back down the
slope in reverse gear.
Driving tips135
Driving and parking
Z
XCheck the wheels and tires and wheel archesfor trapped foreign objects and remove them.
Trapped foreign objects can damage the
wheels and tires or may beflung out from the
veh icle when you continue driving.
XCheck the underbo dyfor trapped branches or
other parts of plants and remove them.
XClean the brake disks, brake padsand axle
jo ints, particular lyafter operation insand,
mud, grit and gravel, water or similarly dirt y
conditions.
XCheck the entire floor assembly, the tires,
wheels, bodywork structure, brakes, steering,
chassis and exhaust system for any damage.
XCheck the service brake for operating safety,
e.g. carry out a brake test.
XIf you notice strong vibrations after driving off-
road, check the wheels and drive train for for-
eign objects again. Remove any foreign
objects which can lead to imbalances and
thus cause vibrations.
Driving systems
Cruise control
General notes
Cruise control maintains the speed of the veh i-
cle for you.
Use cruise control ifroad and traff icconditions
make itappropriate to maintain a steady speed
for a prolonged period. You can set any speed
from 20 mph upwards inincrements of 1 mph.
iIfyou have set km /has the unit for the dig-
ital speedometer (Ypage 167), you can set
any speed from 30 km /hupwards inincre-
ments of 1 km/h.
Cruise control should not beactivated when
driv ing off-road or on construction sites.
Cruise control may not be ableto maintain the
stored speed on uphillordownhill gradients. If
the gradient evens out and the veh icle's speed
does not fall below 20 mph (30 km/h), the
stored speed is resumed.
iThe speed shown in the speedometer may
differ slightly from the speed stored by cruise
control.
Important safety notes
If you fail to adapt your driving style or if you are
inattentive, cruise control can neither reduce
the risk of an accident nor override the laws of
physics. Cruise control cannot take road,
weather and traffic conditions into account.
Cruise control is only an aid. You are responsible
for the distance to the vehicle in front, for vehi-
cle speed, for braking in good time and for stay-
ing in lane.
Do not use cruise control:
Rin traffic conditions that are unsuitable for
driving at a constant speed, e.g. in heavy traf-
fic, on winding roads or off-road.
Ron slippery roads. Braking or accelerating
may cause the drive wheels to lose traction
and the vehicle could then skid.
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow.
If there is a change of drivers, make sure that
you inform the new driver about the set cruise
speed.
Cruise control lever
Operating cruise control
:To activate and store the current speed or a
higher speed
;To activate at the last stored speed
=To activate and store the current speed or a
lower speed
?To deactivate cruise control
The cruise control lever is the upper lever on the
left of the steering column.
Displaying the cruise control speed
Vehicles with steering wheel buttons: when
you activate cruise control, the text field in the
display briefly shows the speed
limitmessage
Driving systems137
Driving and parking
Z