2017 MERCEDES-BENZ SPRINTER change time

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Stowage spaces and stowage com-
partments
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
In addition, observe the information in the
"Loading guidelines" section (
Ypage 208).
Glove box
Glove box (example: glove box with a lockable lid)
1
Unlocked
2Locked
=Glove box handle
You can lock and unlock the glove box using the mechanical or folding key.
XTo open: unlock the glove box lid if neces-
sary.
XPull glove box handle =in the direction of the
arrow.
?Card holder
APen holder
XTo close: fold the glove box up and press it
until it engages.
200Stowage spaces and stowage compartments
Stowing and features

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Loading guidelines
Important safety notes
GWARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and braking characteris-
tics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
Rbetween the axles
and
Ras low as possible, near the rear axle.
GWARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, striking vehicle occupants. This also
applies to:
Rluggage or loads
Ra rear bench seat which has been removed
and is being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of braking maneuvers or abrupt
changes in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent
them slipping or tipping over. If you remove a
rear bench seat, it is advisable to store it out- side the vehicle.
GWARNING
When the permissible wheel loads, axle loads
and/or the maximum permissible gross vehi-
cle weight are exceeded, driving safety is
compromised. The handling as well as steer-
ing and braking characteristics may be signif-
icantly impaired. Overloaded tires may over-
heat, causing them to burst. There is a risk of
an accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants).
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
!If you are using a roof carrier, observe the
maximum roof load and maximum roof carrier
load.
You will find information about the maximum
roof load in the "Technical data" section
(
Ypage 282) and information about roof carri-
ers in the "Carrier systems" section
(
Ypage 212).
RDo not stack luggage or loads higher than the
backrests.
RStow objects preferably in the cargo com-
partment.
RWhen transporting luggage, always use the
cargo tie-down rings and a parcel net, if pres-
ent.
RUse cargo tie-down rings and fasteners which
are suitable for the weight and size of the
load.
Always observe the operating instructions of the respective manufacturer when using suitable
load securing aids or tie downs. In particular, the
information on service life.
208Loading guidelines
Transporting loads

Load distribution
General notes
!
Excessive loads on individual points of the
cargo floor or on the load surface impair vehi-
cle handling characteristics and could cause
damage to the floor covering.
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
On Cargo Vans and Passenger Vans:
XAlways transport loads in the cargo compart-
ment.
XAlways place the load against the backrests of the rear bench seat.
XMove large and heavy loads as far towards the
front of the vehicle as possible against the
rear bench seat. Stow the load flush with the
rear bench seat.
XAlways additionally secure the load with suit-
able load-securing aids or tie downs.
Observe the following notes:
RDo not stack loads higher than the upper edge
of the backrests.
RTransport loads behind seats that are not
occupied.
RIf the rear bench seat is not occupied, insert
the seat belts crosswise into the buckle of the
opposite seat belt.
Securing loads
Important safety notes
GWARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction, brak- ing maneuvers or an accident:
Rthe cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
Rthe load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads.
GWARNING
You may not transport anyone in the cargo
compartment or on the load surface. Never let more people ride in the vehicle than there are
seat belts available. Make sure everyone rid-
ing in the vehicle is correctly restrained with a
separate seat belt. Never use a seat belt for
more than one person at a time.
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act-
ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force
absorption. Load the anchorages evenly.
Spread the load evenly between the cargo tie-
down points or tie-down rings.
Please also refer to the notes about qualified
specialist workshops (
Ypage 27).
Always observe the operating instructions or the
notes of the lashing strap manufacturer for the
operation of the lashing strap.
Information about the maximum loading capa-
city of the cargo tie-down points can be found in
the "Technical data" section (
Ypage 281).
As the driver, you are responsible for ensuring
that:
RThe load is secured against slipping, tipping,
rolling or falling off. This applies both in nor-
mal traffic conditions and if the vehicle must
swerve to avoid an obstacle, in the event of
full brake application and on poor road surfa-
ces.
RThe applicable requirements and guidelines
relating to load-securing practices must be
met.
If this is not the case, this may constitute a
punishable offense, depending on local legis-
lation and any ensuing consequences.
210Securing loads
Transporting loads

RDo not drive with tires which have too little
tread depth, as this significantly reduces the
traction on wet roads (hydroplaning).
RReplace the tires after 6 years at the latest,
regardless of wear. This also applies to the
spare wheel.
Operation in winter
General notes
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Prior to the onset of winter, ensure that snow
chains are stowed in the vehicle (
Ypage 246).
Also observe the notes in the "Changing a
wheel" section (
Ypage 262).
Regularly check the vehicle and remove snow or ice when traveling in wintry conditions.
An accumulation of snow and ice, particularly
when frozen, caught in the area around the air
intake slots, moving parts, the axles and the
wheel arches may:
Rrestrict air intake
Rdamage vehicle parts
Rcause malfunctions by restricting the mobility
intended by the design (e.g. reduced possible
steering input).
If there is any damage, inform a qualified spe-
cialist workshop.
Driving with summer tires
At temperatures below 45 ‡ (+7 †), summer
tires lose elasticity and therefore traction and
braking power. Change the tires on your vehicle
to M+S tire. Using summer tires at very cold
temperatures could cause tears to form,
thereby damaging the tires permanently. We
cannot accept responsibility for this type of
damage.
M+S tires
GWARNING
Wheel and tire dimensions as well as the type of tire can vary between the spare wheel and
the wheel to be replaced. When the spare
wheel is mounted, driving characteristics may
be severely affected. There is a risk of an acci- dent.
In order to reduce risks:
Ryou should therefore adapt your driving
style and drive carefully.
Rnever mount more than one spare wheel
that differs from the wheel to be replaced.
Ronly use a spare wheel that differs from the
wheel to be replaced for a short time.
Rdo not deactivate ESP®.
Rhave a spare wheel that differs from the
wheel that has been changed replaced at
the nearest qualified specialist workshop.
You must observe the correct wheel and
tire dimensions as well as the wheel type.
GWARNING
M+S tires with a tire tread depth of less than
ã in (4 mm) are not suitable for use in winter
and do not provide sufficient traction. There is
a risk of an accident.
M+S tires with a tread depth of less than ãin
(4 mm) must be replaced immediately.
Use winter tires or all-season tires at tempera-
tures below 45 ‡ (+7 †). Both types of tire are
identified by the M+S marking.
Only winter tires bearing the isnowflake
symbol in addition to the M+S marking provide
the best possible grip in wintry road conditions.
Only these tires will allow driving safety systems
such as ABS and ESP
®to function optimally in
winter. These tires have been developed specif-
ically for driving in snow.
For safe driving, use M+S tire sof the same make
and tread pattern on all wheels.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
If you install M+S tires that have a lower maxi-
mum permissible speed than the maximum per-
missible speed of the vehicle, affix an appropri-
ate warning sign in the driver's field of vision.
You can obtain this at a qualified specialist work-
shop.
Operation in winter245
Wheels and tires
Z

flated tire causes the tire to overheat and canlead to tire failure. Underinflation also
reduces fuel efficiency and tire tread life, and
may affect the vehicle's handling and stop-
ping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the driv-
er's responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate if the
system is not operating properly. The TPMS
malfunction indicator is combined with the
low tire pressure telltale. When the system
detects a malfunction, the warning lamp will
flash for approximately a minute and then
remain continuously illuminated. This
sequence will be repeated every time the vehi-
cle is started as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunc-
tions may occur for a variety of reasons,
including the mounting of incompatible
replacement or alternate tires or wheels on
the vehicle that prevent the TPMS from func-
tioning properly. Always check the TPMS mal-
function telltale after replacing one or more
tires or wheels on your vehicle to ensure that
the replacement or alternate tires and wheels
allow the TPMS to continue to function prop-
erly.
Vehicles with a tire pressure monitor are equip-
ped with sensors in the wheels that monitor the
tire pressure of all four tires. The tire pressure
monitor monitors the pressure in all four tires;
you set this pressure when you activate the tire pressure monitor. The tire pressure monitor
warns you when the pressure drops in one or
more of the ti

res. The tire pressure monitor only
functions if the corresponding sensors are
installed on all wheels. You should always adjust the tire pressure
according to the vehicle load. Restart the tire
pressure monitor if you change the tire pres-
sure.
The tire pressure monitor does not warn you if a
tire pressure is incorrect. Observe the notes on the recommended tire pressure (
Ypage 246).
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. following pen- etration by a foreign object. In this event, brake
the vehicle until it comes to a standstill. Do not
carry out any sudden steering maneuvers.
The tire pressure monitor has a yellow h
warning lamp in the instrument cluster for indi-
cating pressure loss/malfunctions (USA) or
pressure loss (Canada). Depending on how the
warning lamp flashes or lights up, an underin-
flated tire or a malfunction in the tire pressure
monitor is displayed:
Rif the h warning lamp is lit continuously,
the tire pressure on one or more tires is sig-
nificantly too low. The tire pressure monitor is
not malfunctioning.
RUSA only: if the hwarning lamp flashes for
60 seconds and then remains lit constantly,
the tire pressure monitor is malfunctioning.
Only vehicles with steering wheel buttons: the
on-board computer displays information on tire
pressure. After a few minutes of driving, the cur-
rent tire pressure of each tire is shown in the on-
board computer.
USA only: if the tire pressure monitor is mal-
functioning, it may be more than 10 minutes
before the malfunction is shown. The htire
pressure warning lamp flashes for 60 seconds
and then remains lit. When the malfunction has been rectified, the htire pressure warning
lamp goes ou
t after a few minutes of driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gage. The
tire pressures shown by the on-board computer
refer to those measured at sea level. At high
altitudes, the tire pressure values indicated by a pressure gage are higher than those shown by
the on-board computer. In this case, do not
reduce the tire pressures.
If radio transmitting equipment (e.g. wireless
headphones, two-way radios) is operated inside
the vehicle or in the vicinity of the vehicle, this
can interfere with the operation of the tire pres-
sure monitor.
250Tire pressure
Wheels and tires

Flat tire
General notes
If your vehicleis equipped wit h aspar ewheel,
th espar ewhee lis under th erear of th evehicl e
(
Ypage 268).
Information about installin g awhee lcan be
foun din th e"Whee lchange" section
(
Ypage 263).
Changing wheels
Rotating the wheels
GWARNIN G
Interchangin gth efron tand rear wheels may
severely impair th edriving characteristics if
th ewheels or tires have different dimensions.
The whee lbrakes or suspension component s
may also be damaged. Ther eis aris kof acci-
dent.
Rotate fron tand rear wheels only if th ewheels
and tires are of th esam edimensions.
!On vehicles equipped wit h atire pressur e
monitor, electronic component sare locate d
in th ewheel.
Tire-mounting tools should no tbe used near
th evalve. This could damag eth eelectronic
components.
Only have tires changed at aqualified spe-
cialist workshop.
Always observ eth einstruction sand safet y
note sin th e"Mounting awheel" section
(
Ypage 263).
The wear pattern son th efron tand rear tires
differ, depending on th eoperating conditions.
Rotate th ewheels before aclear wear pattern
has formed on th etires .Fron ttires typically
wear mor eon th eshoulder sand th erear tires in
th ecenter.
If your vehicle's tire configuration allows ,you
can rotate th etires according to th eintervals in
th etire manufacturer' swarrant ybook in your
vehicl edocuments .If no warrant ybook is avail-
able, th etires should be rotate devery 3,000 to
6,000 mile
s(
5,00 0to 10,00 0km), or earlier if
tire wear requires. Do no tchang eth edirection
of rotation . Clean th
econtact surface sof th ewhee land th e
brak edisc thoroughly every time awhee lis rota-
ted.
Chec kth etire pressur eand reactivat eth etire
pressur emonitor if necessary.
Diagram showin gtir erotation for single and dual
tires
Single tires: if thetires are of identical dimen-
sions, you can rotate bot hwheels on bot hth e
fron tand rear axle sso that th etires 'original
direction of rotation is maintained. On unidirec -
tional tires ,an arrow on th esidewall shows th e
prescribe ddirection of rotation of th etire.
Twin rea rtires: if thetires are of identical
dimensions, you can rotate th ewheels on th e
fron taxle and th einner wheels on th erear axle
in pair ssuc hthat th eoriginal direction of tire
rotation is retained. Wit hunidirectional tires ,
you may rotate th eoutside wheels at th erear
axle from on eside to th eother .
Direction of rotation
Tires wit h aspecifie ddirection of rotation have
additional benefits ,e.g. if there is aris kof hydro-
planing .You will only gain these benefits if th e
correct direction of rotation is observed.
An arrow on th esidewall of th etire indicates it s
correct direction of rotation .
You may moun t aspar ewhee lagainst th edirec-
tion of rotation .Observ eth etime restriction on
use as well as th espee dlimitation specifie don
th espar ewheel.
Storing wheels
Store wheels that are no tbein gused in acool,
dry and preferably dark place. Protect th etires
from contact wit hoil, grease and fuel .
262Changing wheels
Wheels and tires

iVehicles with the tire pressure monitor sys-
tem: all mounted wheels must be equipped
with functioning sensors.
Wheel and tire combination
General notes
!
Retreaded tires are neither tested nor rec-
ommended for Sprinter vehicles, since previ-
ous damage cannot always be detected on
retreaded tires. We can therefore not guar-
antee driving safety. Do not mount used tires
if you have no information about their previ-
ous usage.
The recommended tire pressures can be found:
Ron the Tire and Loading Information placard9
on the B-pillar on the driver's side
Ron the tire pressure table on the B-pillar on the driver's side
The recommended tire pressure can also be
found in the "Tire pressure table" section in this
Operator's Manual (
Ypage 252). The wheel/tire
combination for your vehicle can be found on
the tire pressure table. Further information on
wheel/tire combination can be obtained at any
qualified specialist workshop.
Check tire pressures regularly and only when
the tires are cold. Observe the notes on the rec-
ommended tire pressure (
Ypage 246).
Follow the maintenance recommendations in
the tire manufacturer's warranty book in your
vehicle documents.
Notes on the vehicle equipment – always equip the vehicle:
Rwith tires of the same size across an axle (left
and right)
Rwith the same type of tires on all wheels at a
given time (summer tires, winter tires)
Tires that have been specially designed and
approved for your vehicle are marked with MO
(Mercedes-Benz Original). You can find this
identification on the tires themselves and in the following table.
iNot all wheel/tire combinations can be
installed at the factory in all countries.
Spare wheel
Important safety notes
GWARNING
Wheel and tire dimensions as well as the type of tire can vary between the spare wheel and
the wheel to be replaced. When the spare
wheel is mounted, driving characteristics may be severely affected. There is a risk of an acci-
dent.
In order to reduce risks:
Ryou should therefore adapt your driving
style and drive carefully.
Rnever mount more than one spare wheel
that differs from the wheel to be replaced.
Ronly use a spare wheel that differs from the
wheel to be replaced for a short time.
Rdo not deactivate ESP®.
Rhave a spare wheel that differs from the
wheel that has been changed replaced at
the nearest qualified specialist workshop.
You must observe the correct wheel and
tire dimensions as well as the wheel type.
When using a spare wheel of a different size, do
not exceed the maximum speed of 80 km/h.
General notes
!
Check the spare wheel regularly to see that
it is secure and has the prescribed tire pres-
sure.
The procedure for mounting the spare wheel is
described in "Mounting a wheel" (
Ypage 263).
The following should be checked regularly, par-
ticularly prior to long journeys:
Rthe tire pressure of the spare wheel, which
should then be corrected if necessary
(
Ypage 246).
Rthe fastenings of the spare wheel bracket.
The spare wheel is located in a spare wheel
bracket under the rear of the vehicle.
Replace the tires after 6 years at the latest,
regardless of wear. This also applies to the spare
wheel.
9Only for vehicles with a gross weight of less than 10,000 lbs (4,536 kg).
268Spare wheel
Wheels and tires

DEF supplyreservoir content
Tank content s
Diesel Exhaust Flui d(DEF)11
Approximately 4. 7US gal (18.0 l)
Engin eoil
General notes
!The bottles of th evarious engin eoil types
are marke dwit hACE A(Association des Con -
structeurs Européen sd'Automobiles )and/o r
AP I(America nPetroleum Institute )classifica-
tions. Only use approve dengin eoils that con-
form to th efollowing MB Specification sfo r
Service Products and th eprescribed ACE A
and/o rAP Iclassifications. Using engin eoils
of another qualit yis no tpermitte dand may
invalidat eth eNew Vehicl eLimited Warranty.
The use of other ,non-approve dengin eoils fo r
diesel engines can caus edamage to th edie-
sel particl efilte r(DPF).
Use only engin eoils that hav ebeen approve dfo r
your vehicl eaccordin gto th eMB Specification s
fo rService Products .
The MB Specification sfo rService Products are
vali dfo ryour vehicl e
12
R228.51
R229.31
R229.51
R229.52 These are hig
hqualit yengin eoils whic hhav e a
positive effec ton :
Rengin ewear
Rfue lconsumption
Rexhaus tgas emission s
Multi-grade engin eoils of th eprescribed SA E
class (viscosity) may be used all year round ,tak -
in g th eoutside temperatures into account.
Engin eoil viscosit y
!If theSA Eviscosit yclass of th eengin eoil
used doe sno tcover th eoutside temperature
range in whic hyou are operatin gth evehicle,
it mus tbe changed in goo dtime, in particular
before th ecold season commences. Using an
engin eoil that doe sno thav eadequat etem-
perature characteristics can lead to engin e
damage.
The temperature range information of th eSA E
classification always refers to that of fresh oil.
The temperature characteristics of th eengin e
oil may deteriorate significantly due to agin g
in use, especially at low outside tempera-
tures.
We recommen dthat you chang eth eengin e
oil before th ecold season commences. Use
an approve dengin eoil of th especified SA E
class.
Engin eoil SA Eclassification
Viscosit yindicate sth eflo wcharacteristics of a
fluid. If an engin eoil has ahig hviscosity, this
means that it is thick ; alow viscosit ymeans that
it is thin .
Dependin gon th erespective outside tempera-
tures, select an engin eoil accordin gto SA E
classification (viscosity) .The table displays th e
11DEFaccordin gto IS O22241. Observ eMB Specification sfo rService Products ,Sheet 352.0.12If th equality grade is no tavailable fo rdiesel engines, you may also add engin eoils meeting th erequirements
of MB Sheet No. 228.5, 229. 3or 229.5. The quantity to be adde dis then limited to amaximum of 1qt (1 l).
Service products and capacities277
Technical data
Z