SmartKey
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is ar isk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
If you attach heavy or large object stot he
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a
risk of an accident.
Do not attach any heavy or large object stot he
SmartKey. Remove any bulky key rings before
insertin gt he SmartKey into the ignition lock.
! Keep the SmartKey away from stron gm ag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey: R
with electronic devices, e.g. am obile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. am etal case.
This can affect the functionality of the Smart-
Key. SmartKey functions
C
7 Locks the vehicle D
T Unlock st he trunk lid
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate an
MB Info call, if: R
the indicator lamp in MB Info call button C
is flashing continuously. R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display. X
To end ac all: press the v button on the
multifunction steering wheel.
or X
Press the corresponding multimedia system
button for ending ap hone call.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing: R
the v button on the multifunction steering
wheel R
the corresponding button on the audi os ys-
tem or on COMAND for ending at elephone
call
i When ac all is initiated, the audi os ystem is
muted. The mobile phone is no longer con-
nected to COMAND. However, if you want to
use your mobile phone, do so only when the
vehicle is stationary and in as afe location.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center. The customer ser-
vice representative can use the received data to decide what kind of assistance is required .Y ou
are then, for example, guide dtot he nearest
authorized Mercedes-Benz Center or ar ecovery
vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or aR oadside Assistance call, this is
initiated by the Customer Assistance Center.
You will see the Roadside Assistance Con‐
nected message in the COMAND display. If the
vehicle remote malfunction diagnosis can be
started, the Request for vehicle diagno‐
sis received. Start vehicle diagnosis?
message appears in the display. X
Confirm the message with Yes .X
When the Vehicle Diagnosis Please
start ignition message appears, turn the
SmartKey to position 2 in the ignition lock
( Y
page 115). X
When the Please follow the instruc‐
tions received by phone and move
your vehicle to as afe position mes-
sage appears, follow the customer service
representative's instructions.
The message in the displa yd isappears.
If you select Cancel the remote malfunction
diagnosis is canceled completely.
The vehicle operating state check begins. You
will see the Vehicle diagnosis activated
message.
When the diagnosis is completed, the Trans‐
fer vehicle diagnostics data (Voice
connection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent to the Customer Assis-
tance center. X
Press OK to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle diagnosis:
Transferring data... message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If as ervice is overdue, theFeatures 225
Stowage and features Z
