2017 MERCEDES-BENZ SLC catalytic converter

have directly notified Mercedes-Ben zU SA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction
of al ess serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Ben zinw riting of the need for its
repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for ac umulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Ben zU SA, LLC
Customer Assistanc eC enter
3M ercedes Drive
Montvale, NJ 07645-0350
Maintenance The Service and Warranty Booklet describes all
the necessary maintenanc ew ork which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Ben zC enter. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Breakdown assistance The Mercedes-Ben zR oadside Assistanc eP ro-
gram offers technical help in the event of a
breakdown. Call stot he toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours ad ay, 365 days ay ear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Ben zR oadside Assistanc eP rogram
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio. Change of address or change of own-
ership In the event of ac hange of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Ben zC ustomer Assistanc eC enter
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada )a t
1-800-387-0100 .T his will assist us in contact-
ing you in at imely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased au sed car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Ben zC ustomer Assistanc eC enter
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada )a t1 -800-387-0100.
Vehicle operation outside the USA
and Canada If you plan to operate your vehicle in foreign
countries, please be aware that: R
service facilities or replacement parts may
not be readily available. R
unleaded fuel for vehicles with ac atalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter. R
the fuel may have ac onsiderably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Ben zm odels are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Ben zC enter or write to one of the
following addresses.
In the USA
Mercedes-Ben zU SA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Ben zC anada ,I nc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C924
Service and vehicl eo peration
Introduction

As soo na st he ignition is switched on, al lt he
indicator lamps in the instrument cluster light
up .F urther informatio nons it uations where an
indicator lamp either fails to go ou ta fte rs tarting
the engine or lights up whil ed riving
( Y
page 204).
If Start/Stop button C ha sn ot ye tb ee n
pressed, thi sc orrespond stot he key being
remove df rom the ignition.X
To switc hont he power supply: press
Start/Stop button C once.
The powe rs uppl yiss wi tched on. Yo uc an now
activate the windshield wipers, for example.
The powe rs uppl yiss wi tched off agai ni f:R
the driver's door is opene da ndR
yo up ress Start/Stop button C twice when
in thi sp ositionX
To switc hont he ignition: press Start/Stop
button C twice.
The ignition is switched on.
If yo up ress Start/Stop button C once when
in thi sp osit ion, the ignition is switched off
again.
Removing the Start/Sto pb uttonYo uc an remove the Start/Stop button from the
ignition lock and start the vehicl easn ormal
using the SmartKey. X
Remove Start/Stop button C from ignition
lock D .
Yo udon ot have to remove the Start/Stop but-
ton from the ignition lock when yo ul eave the
vehicle. Yo us hould, however, always take the
SmartKe yw it hy ou when leaving the vehicle. As
long as the Sma rtKe y isint h
e vehicle:R
the vehicl ec an be started using the Start/
Stop button R
the electrically powered equipment can be
operated Starting the engine
Important safety notes
G WARNING
If children ar el ef tu nsupervised in the vehicle,
they could: R
open the doors ,t hu se ndangering other
people or roa du se rs.R
ge to ut and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicl ei n
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission ou to f
park position P R
Star tt he engine.
There is ar is kofana ccident and injury.
Whe nl eavi ng the vehicle, always take the
SmartKe yw it hy ou and lock the vehicle. Never
leav ec hildren or animals unattended in the
vehicle. Alway sk ee pt he SmartKe yo ut of
reach of children.
G WARNING
Combustion engine se mi tp oiso nou se xhaust
gases such as carbo nm onoxide. Inhaling
thes ee xhaus tg as es lead stop oiso ning. There
is ar is koff ata li njury .T herefore neve rl eave
the engine running in enclose ds paces with-
ou ts uf ficient ventilation.
G WARNING
Flammabl em at erial si ntroduced through
environmenta li nfluence or by animals can
ignite if in contact with the exhaus ts ys tem or
parts of the engine tha th ea tu p. There is ar isk
of fire.
Carry ou tr egular checks to make sure that
ther ea re no flammabl ef oreig nm at erial si n
the engine compartment or in the exhaust
system.
During ac ol ds tart, the engine runs at higher
speed stoe nabl et he catalytic converter to116
Driving
Driving an dp arking

Problems with the engine Problem
Possible causes/consequences and P Solutions
The engine does not
start. The HOLD function or Distanc eP ilot DISTRONIC is activated.X
Deactivat et he HOLD function ( Y
page 148) or Distanc eP ilot
DISTRONIC ( Y
page 146).X
Try to start the engine again.
The engine does not
start. The starter motor
can be heard. R
There is am alfunction in the engine electronics.R
There is am alfunction in the fuel supply.
Before attempting to start the engine again: X
Turn the SmartKey back to position 0 in the ignition lock.
or X
Press the Start/Stop button repeatedly until all indicator lamps in
the instrumen tc luster go out.X
Try to start the engine again ( Y
page 116). Avoid excessively long
and frequent attempt stos tart the engine as these will drain the
battery.
If the engine does not start after several attempts: X
Consult aq ualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged. X
Jump-start the vehicle ( Y
page 249).
If the engine does not start despite attempt stoj ump-start it:X
Consult aq ualified specialist workshop.
The starter motor was exposed to at hermal load that was too high.X
Allow the starter motor to cool down for approximately two minutes. X
Try to start the engine again.
If the engine still does not start: X
Consult aq ualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing. There is am alfunction in the engine electronics or in am echanical
componen toft he engine management system.X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at aq ualified specialist work-
shop.120
Driving
Driving and parking

Jump-starting For the jump-starting procedure, use only the jump-starting connection point in the engine com-
partment ,c onsisting of ap ositive terminal and ag round point.
G WARNING
Battery acid is caustic. There is ar isk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
G WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is ar isk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over ab attery.
G WARNING
During the charging process, ab attery produces hydrogen gas. If as hort circuit occurs or sparks
are created, the hydrogen gas can ignite. There is ar isk of an explosion.R
Make sure that the positive terminal of ac onnected battery does not come into contact with
vehicle parts. R
Never place metal objects or tools on ab attery.R
It is important that you observe the described order of the battery terminals when connecting
and disconnecting ab attery.R
When jump-starting, make sure that the battery poles with identical polarity are connected. R
It is particularly important to observe the described order when connecting and disconnecting
the jumper cables. R
Never connect or disconnec tt he battery terminals while the engine is running.
G WARNING
Ad ischarged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is ar isk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the dis-
charged battery has frozen .Int his case, you may neither charge the battery nor jump-start the
vehicle. The service life of at hawed-out battery may be shorter. The starting characteristic sc an be
impaired, particularly at low temperatures. Have the thawed-out battery checked at aq ualified
specialist workshop. Jump-starting 249
Breakdown assistance Z