2017 MERCEDES-BENZ SLC ESP

mentioned are not carried out, the system may
not be activated.
If you have questions abou tt he activation, con-
tact one of the following telephone hotlines: R
USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007 R
Canada: Customer Service at
1-888-923-8367
General notes An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered.
i You cannot end an automatically triggered
emergency call yourself.
An emergency call can als obei nitiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connectin gC all message.
The audio outpu tism uted.
Once the connection has been made ,t he Call
Connected message appears in the multifunc-
tion display.
All important informatio nont he emergency is
transmitted, for example: R
current location of the vehicl e( as determined
by the GPS system) R
vehicl ei dentification numberR
informatio nont he severity of the accident
Shortly after the emergency call has been initi-
ated, av oice connection is automatically estab-
lished betwee nt he Customer Assistance Center
and the vehicl eo ccupants.R
If the vehicl eo ccupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more informatio nont he
emergency. R
If there is no response from the vehicl eo ccu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobil ep hone network is not available. The indi- cator lamp in the SOS button flashes continu-
ously.
The Call Failed message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call manually:
press cover C briefl ytoo pen.X
Press SOS button D briefly.
The indicator lamp in SOS button D flashes
until the emergency call is concluded. X
Wai tf or av oice connection to the Mercedes-
Benz Customer Assistance Center. X
After the emergency call ,c lose cover C .
i If the mobil ep hone network is unavailable,
mbrace wil ln ot be abl etom ake the emer-
gency call .Ify ou leave the vehicl ei mmedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call .Int his case, alway ss ummon assis-
tance by other means.
Roadside Assistanc eb uttonFeatures 223
Stowage and features Z

X
Press Roadside Assistance button C .
This initiates ac all to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active. The
multifunction display shows the Connect‐
ing Call message. The audio output is
muted.
If ac onnection can be made, the Call Con‐
nected message appears in the multifunction
display.
If am obile phone networ ka nd GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
curren tl ocation of the vehicleR
vehicle identification number
i The display of the multimedia system indi-
cates that ac all is active. During the call, you
can change to the navigation menu by press-
ing the NAVI button on COMAND ,f or exam-
ple.
i Voice output is not available.
Av oice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remot em alfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 225).
The Mercedes-Benz Customer Assistance Cen-
ter either sends aq ualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
Further details are availabl einy our mbrace
manual.
i The system has not been able to initiate a
Roadside Assistance call, if: R
the indicator lamp for Roadside Assistance
call button C is flashing continuously.R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
networ kisn ot available, for example.
The Call Failed message appears in the
multifunction display. X
To end ac all: press the v button on the
multifunction steerin gw heel.
or X
Press the corresponding multimedia system
button for ending ap hone call.
MB Info call button X
Press MB Info call button C .
This initiates ac all to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button C
flashes while the connection is being made.
The multifunction display shows the Con‐
necting Call message. The audio system is
muted.
If ac onnection can be made, the Call Con‐
nected message appears in the multifunction
display.
If am obile phone networ ka nd GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
curren tl ocation of the vehicle R
vehicle identification number
i The display of the multimedia system indi-
cates that ac all is active. During the call, you
can change to the navigation menu by press-
ing the NAVI button on COMAND ,f or exam-
ple.
Voice output is not available.
Av oice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.224
Features
Stowage and features

USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate an
MB Info call, if: R
the indicator lamp in MB Info call button C
is flashing continuously. R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display. X
To end ac all: press the v button on the
multifunction steering wheel.
or X
Press the corresponding multimedia system
button for ending ap hone call.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing: R
the v button on the multifunction steering
wheel R
the corresponding button on the audi os ys-
tem or on COMAND for ending at elephone
call
i When ac all is initiated, the audi os ystem is
muted. The mobile phone is no longer con-
nected to COMAND. However, if you want to
use your mobile phone, do so only when the
vehicle is stationary and in as afe location.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center. The customer ser-
vice representative can use the received data to decide what kind of assistance is required .Y ou
are then, for example, guide dtot he nearest
authorized Mercedes-Benz Center or ar ecovery
vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or aR oadside Assistance call, this is
initiated by the Customer Assistance Center.
You will see the Roadside Assistance Con‐
nected message in the COMAND display. If the
vehicle remote malfunction diagnosis can be
started, the Request for vehicle diagno‐
sis received. Start vehicle diagnosis?
message appears in the display. X
Confirm the message with Yes .X
When the Vehicle Diagnosis Please
start ignition message appears, turn the
SmartKey to position 2 in the ignition lock
( Y
page 115). X
When the Please follow the instruc‐
tions received by phone and move
your vehicle to as afe position mes-
sage appears, follow the customer service
representative's instructions.
The message in the displa yd isappears.
If you select Cancel the remote malfunction
diagnosis is canceled completely.
The vehicle operating state check begins. You
will see the Vehicle diagnosis activated
message.
When the diagnosis is completed, the Trans‐
fer vehicle diagnostics data (Voice
connection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent to the Customer Assis-
tance center. X
Press OK to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle diagnosis:
Transferring data... message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If as ervice is overdue, theFeatures 225
Stowage and features Z

obtained at aq ualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
Care
Notes on care
H Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any of
the following: R
dry, rough or hard cloths R
abrasive cleaning agents R
solvents R
cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. ar ing or ice scraper.
You could otherwise scratc hord amage the
surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for af ew minutes after cleaning.
Brakin gh eats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
Regula rc are of your vehicle is ac ondition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash
G WARNING
Brakin ge fficienc yisr educed after washing
the vehicle. There is ar isk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations: R
when towing the vehicle R
in the car wash
! It is preferable to use car washes with
adjustable high-pressure pre-cleanin gt hat
corresponds to the specification for the Cab-
riolet program. In car washes that use high
water pressures, there is ar isk that as mall
amount of water may leak into the vehicle.
! Designo retractable hardtop: make sure
that the vehicle is not subsequently treated
with hot wax.
! Lock the car if you wash it in an automatic
car wash. Otherwise, the vehicle might be
damaged.
! Never clean your vehicle in aT ouchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If you have your vehicle cleaned in ah igh-
pressure automatic car wash, small amounts
of water may enter the vehicle.
! Make sure that the automatic transmission
is in position N when washing your vehicle in
at ow-through car wash. The vehicle could be
damaged if the transmission is in another
position.236
Care
Maintenance and care

X
Pull the tire sealant bottle out of the tire infla-
tion compressor.
The filler hose remains attached to the tire
sealant bottle. X
Drive to the nearest qualified specialist work-
shop and have the tire changed there. X
Have the tire sealant bottle and the filler hose
replaced as soon as possible at aq ualified
specialist workshop. X
Have the tire sealant bottle replaced every
four years at aq ualified specialist workshop.
Battery (vehicle)
Important safety notes Special tools and expert knowledge are required
when working on the battery, e.g. removal and
installation .Y ou should therefore have all work
involvin gt he battery carried out at aq ualified
specialist workshop.
G WARNING
Work carried out incorrectly on the battery
can lead, for example, to as hort circuit and
thus damage the vehicle electronics. This can
lead to function restriction sa pplying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-loc kb raking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example: R
when braking R
in the event of abrupt steerin gm aneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is ar isk of an accident.
In the event of as hort circuit or as imilar inci-
dent, contact aq ualified specialist workshop
immediately. Do not drive any further .Y ou
should have all work involvin gt he battery car-
ried out at aq ualified specialist workshop.
For further information about ABS and ESP ®
,
see ( Y
page 55) and ( Y
page 58). G WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly explo-
sive gases of ab attery. There is ar isk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existin ge lectrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-start-
ing.
Always make sure that neither you nor the bat-
tery is electrostatically charged. Ab uild-up of
electrostatic charge can be caused, for exam-
ple: R
by wearing clothin gm ade from synthetic
fibers R
due to friction between clothin ga nd seatsR
if you push or pull the battery across the car-
pet or other synthetic materials R
if you wipe the battery with ac loth
G WARNING
During the charging process, ab attery produ-
ces hydrogen gas. If as hort circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is ar isk of an explosion. R
Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts. R
Never place metal object sort ools on ab at-
tery. R
It is importan tt hat you observe the descri-
bed order of the battery terminals when
connectin ga nd disconnectin gab attery.R
When jump-starting, make sure that the
battery poles with identical polarity are
connected. R
It is particularly importan ttoo bserve the
described order when connectin ga nd dis-
connectin gt he jumper cables. R
Never connect or disconnect the battery
terminals while the engine is running.
G WARNING
Battery acid is caustic. There is ar isk of injury.246
Battery (vehicle)
Breakdown assistance

Avoi dc ontact with skin, eyes or clothing. Do
not inhal ea ny battery gases .Don ot lean over
the battery .K ee pc hildren away from batter-
ies. Wash away battery aci di mmediatel yw it h
plenty of clean water and see km edica la tten-
tion.
H Environmental note
Batterie sc ontain dangerous
substances .Itisa gain st the
la wtod is pose of them with
the househol dr ubbish .T hey
must be collected separately
and recycle dtop rotect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to aq uali fied spe-
cialist workshop or as pecial
collectio np oi nt for used bat-
teries.
! Hav et he battery checked regularly at a
qualified specialist workshop.
Observ et he service intervals in the Mainte-
nance Bookle torc ontact aq uali fied specialist
workshop for more information.
! Alway sh av ew or konb at teries carrie do ut at
aq uali fied specialist workshop .S hould it, in
exceptiona lc ircumstances ,bea bs olutely
necessary to disconnect the 12-volt battery
yourself, observe the following: R
secur et he vehicl etop revent it from rolling
away. R
switch off the ignition. R
always disconnect the negative terminal
clamp first, followe dbyt he positive termi-
nal clamp.
After the battery ha sb ee nd is connected ,t he
transmission is locked in position P .
After the work ha sb ee nd on e, instal lt he bat-
tery and replace the cove roft he positive ter-
mina lc lamp firmly.
Compl yw it hs af ety precautions and take pro-
tective measures when handling batteries. Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery .A voi dc reating sparks.
Battery aci disc austic. Avoi dc ontact
with skin, eyes or clothing.
Wear suitabl ep rotective clothing,
especially gloves, apron and face-
guard.
Rinse any aci ds pill si mmediately
with clear water. Contact ap hysician
if necessary.
Wear ey ep rotection.
Kee pc hildren away.
Observ et hi sO perator' sM an ual.
For safety reasons ,M ercedes-Benz recom-
mend st ha ty ou onl yu se batteries which have
been teste da nd approved for your vehicl eb y
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering aci db ur ns shoul dt he
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possibl es ervice life, it must always be suffi-
ciently charged.
Like othe rb at teries, the vehicl eb at tery may
discharge ove rt ime if yo udon ot us et he vehicle.
In thi sc ase, have the battery disconnected at a
qualified specialist workshop .Y ou can also
charge the battery with ac harge rr ecommended
by Mercedes-Benz. Contact aq uali fied special-
is tw or kshop for furthe ri nformation.
Hav et he battery condition of charge checked
more frequentl yify ou us et he vehicl em ai nl yf or
short trip sorify ou leav eits tanding idle for a
lengthy period. Consult aq uali fied specialist
workshop if yo uw is htol eave your vehicle
parked for al on gp er io doft ime.
Remove the SmartKe yify ou park the vehicle
and do not require any electrical consumers.Battery (vehicle) 247
Breakdo wn assis tance Z

MOExtended tires (tires with run-flat
properties) With MOExtended tires (tires with run flat char-
acteristics), you can continue to drive you rv ehi-
cle even if there is at otal loss of pressure in one
or more tires.
MOExtended tires may only be use dinc onjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor
and on wheels specifically tested by Mercedes-
Benz.
Notes on driving with MOExtended tires with a
flat tire ( Y
pag e2 42).
Vehicles equipped with MOExtended tires are
not equipped with aT IREFIT kit at the factory. It
is therefore recommende dt hat you additionally
equip you rv ehicl ew ith aT IREFIT kit if you mount
tires that do not feature run-fla tp roperties, e.g.
winter tires. AT IREFIT kit can be obtained from
aq ualified specialist workshop.
Winter operation
General notes Have you rv ehicl ew inter-proofed at aq ualified
specialist worksho patt he onset of winter.
Observe the notes in the "Changing aw heel"
section ( Y
pag e2 74).
Driving with summer tires At temperatures below 45 ‡( +7 †), summer
tires lose elasticity and therefore traction and
braking power. Change the tires on you rv ehicle
to M+S tires .U sing summe rt ires at very cold
temperatures coul dc aus ec racks to form,
thereby damaging the tires permanently.
Mercedes-Benz cannot accept responsibility for
this type of damage.
G WARNING
Damaged tires can caus et ire inflation pres-
sure loss. As ar esult, you coul dl ose control of
you rv ehicle. There is ar isk of accident.
Check the tires regularl yf or signs of damage
and replace any damaged tires immediately. M+S tires
G WARNING
M+S tires with at ire tread depth of less than

To avoid hazardous situations: R
never install snow chains to the front
wheels R
alway si nstall snow chains in pairs to the
rear wheels.
For safety reasons, Mercedes-Benz recom-
mends that you only use snow chains that have
been specially approved for your vehicle by
Mercedes-Benz ,ora re of ac orresponding
standard of quality. For more information,
please contact aq ualified specialist workshop.
If you inten dtom ount snow chains, please bear
the following points in mind: R
Snow chains may not be mounted on all
wheel/tire combinations. Permissible wheel-
tire combinations ( Y
page 278).R
Only use snow chains when driving on roads
completely covered by snow. Remove the
snow chains as soon as possible when you
come to ar oad that is not snow-covered.R
Local regulations may restrict the use of snow
chains. Observe the appropriate regulations if
you wish to mount snow chains. R
Do not exceed the maximum permissible
speed of 30 mph (50 km/h).
You may wish to deactivate ESP ®
when pulling
away with snow chains installed ( Y
page 58).
You can thereby allow the wheels to spin in a
controlled manner ,a chieving an increased driv-
ing force (cutting action).
Information about driving with an emergency
spare wheel ( Y
page 279). Tire pressure
Tire pressur es pecifications
Important safety notes
G WARNING
Underinflated or overinflated tires pose the
following risks: R
the tires may burst, especially as the load
and vehicle speed increase. R
the tires may wear excessively and/or
unevenly, which may greatly impair tire
traction. R
the driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is ar isk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires includ-
ing the spare wheel: R
monthly, at least R
if the load changes R
before beginning al ong journeyR
under different operating conditions, e.g.
off-road driving
If necessary, correc tt he tire pressure.
The data on the Tire and Loading Information
placard and tire pressure table shown here are
examples. Tire pressure specification sa re vehi-
cle-specific and may deviate from the data
shown here. The tire pressure specifications
that are valid for your vehicle can be found on
the Tire and Loading Information placard and
tire pressure table on the vehicle.
General notes The recommended tire pressures for the tires
mounted at the factor yc an be found on the
labels described here.
Operation with an emergency spar ew heel:
information on operation with an emergency
spare wheel can be found in the general notes in
the "Emergency spare wheel" section
( Y
page 280).
Further information on tire pressures can be
obtained at aq ualified specialist workshop.258
Tir ep re ssure
Wheels and tires