X
Press Roadside Assistance button C .
This initiates ac all to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active. The
multifunction display shows the Connect‐
ing Call message. The audio output is
muted.
If ac onnection can be made, the Call Con‐
nected message appears in the multifunction
display.
If am obile phone networ ka nd GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
curren tl ocation of the vehicleR
vehicle identification number
i The display of the multimedia system indi-
cates that ac all is active. During the call, you
can change to the navigation menu by press-
ing the NAVI button on COMAND ,f or exam-
ple.
i Voice output is not available.
Av oice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remot em alfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 225).
The Mercedes-Benz Customer Assistance Cen-
ter either sends aq ualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
Further details are availabl einy our mbrace
manual.
i The system has not been able to initiate a
Roadside Assistance call, if: R
the indicator lamp for Roadside Assistance
call button C is flashing continuously.R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
networ kisn ot available, for example.
The Call Failed message appears in the
multifunction display. X
To end ac all: press the v button on the
multifunction steerin gw heel.
or X
Press the corresponding multimedia system
button for ending ap hone call.
MB Info call button X
Press MB Info call button C .
This initiates ac all to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button C
flashes while the connection is being made.
The multifunction display shows the Con‐
necting Call message. The audio system is
muted.
If ac onnection can be made, the Call Con‐
nected message appears in the multifunction
display.
If am obile phone networ ka nd GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
curren tl ocation of the vehicle R
vehicle identification number
i The display of the multimedia system indi-
cates that ac all is active. During the call, you
can change to the navigation menu by press-
ing the NAVI button on COMAND ,f or exam-
ple.
Voice output is not available.
Av oice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.224
Features
Stowage and features
