Using the telephone
Accepting a call
XTo selectwAccept: press the controller.
or
XPress 6on the multifunction steering
wheel.
The call is accepted.
Additional functions available during a call
(
Ypage 99).
Adjusting the call volume (
Ypage 97).
Further information about ending a call
(
Ypage 101).
iIf the phone number of the caller is trans-
ferred, it appears in the display. If the phone
number is saved in the phone book, the con-
tact's name and picture are also displayed. If
the phone number is not transferred,
Unknown
is shown in the display.
Rejecting a call
XTo select =Reject: turn and press the
controller.
or
XPress ~on the multifunction steering
wheel.
Making a call
Using the telephone menu
XTo call up the telephone menu: press the
% button.
XTo select the sequence of numbers: turn and
press the controller for each number.
XTo select win the telephone menu: turn
and press the controller.
The call is made.
Further information about ending a call
(
Ypage 101).
Using the number keypad
XTo call up the telephone menu: press the
% button.
XEnter the number sequence using the number
keypad.
XTo select win the telephone menu: turn
and press the controller.
The call is made.
Redial
XTo call up the telephone menu: press the
% button.
XTo select win the telephone menu: turn
and press the controller.
The list of outgoing calls is displayed. The
most recently dialed number is at the top.
XTo select an entry and make a call: turn and
press the controller.
For redialing using the multifunction steering
wheel (see the vehicle Operator's Manual).
Further information about ending a call
(
Ypage 101).
Using call lists
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Call Lists: turn and press the
controller.
XTo select CallsReceivedorCallsDialed:
turn and press the controller.
The relevant list is displayed.
XTo select an entry and make a call: turn and
press the controller.
Selecting and placing a call using the multifunc- tion steering wheel (see vehicle Operator's Man-
ual)
Further information about ending a call
(
Ypage 101).
Using the phone book
XTo call up the telephone menu: press the
% button.
XTo select Namein the telephone menu: turn
and press the controller.
XSearch for and call a contact (Ypage 102).
98Using the telephone
Telephone
Selecting and placing a call using the multifunc-
tion steering wheel (see vehicle Operator's Man-ual)
Further information about ending a call
(
Ypage 101).
Using speed dial
Option 1
XTo call up the telephone menu: press the
% button.
XTo highlight a number from the character bar:
turn the controller.
XPress the controller for longer than two sec-
onds.
The telephone menu displays the selected
entry. The number is dialed.
Option 2
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Call Lists: turn and press the
controller.
XTo select Speed Dial Preset List: turn
and press the controller.
The speed dial list is displayed.
XTo select an entry and make a call: turn and
press the controller.
The telephone menu displays the selected
entry. The number is dialed.
Further information on setting up speed dial
(
Ypage 113).
Further information about ending a call
(
Ypage 101).
Functions available during a call
Overview
:Adds a call (Ypage 99)
;Person you are calling
=Symbol for active telephone connection
?Ends a call
ASwitches the microphone on/off
(Ypage 100)
BSends DTMF tones (not possible with all
mobile phones) (Ypage 100)
Other functions:
RAccepting a waiting call (Ypage 101)
RCall waiting (Ypage 100)
RConducting a conference call (Ypage 100)
Availability depends on the network (only pos-
sible on GSM networks) and the Bluetooth
®
mobile phone.
Adding a call
:Adds a call
If the mobile phone network provider and the
mobile phone support the function, you can
make another call during an existing call. The
previously active call is held.
XTo select °2: turn and press the controller.
XTo make a call, e.g.:
Using the telephone99
Telephone
Z
RUsing the telephone menu (Ypage 98)
RUsing redial (Ypage 98)
RUsing the call lists (Ypage 98)
RUsing the phone book (Ypage 98)
RUsing speed dial (Ypage 99)
Switching the microphone on or off
This function is available in the telephone menu
during an active phone call.
Switching off the microphone:
XTo switch to the menu bar: slide6the con-
troller.
XTo select Microphone Off: turn and press
the controller.
If the microphone is switched off, the Q
symbol and the The microphone is off.
message are displayed.
Switching on the microphone:
XSelect Microphone On.
The Qsymbol disappears. The The micro‐
phone is on.message is shown.
Sending DTMF tones
This function is not supported by all mobile
phones.
Answering machines or other devices can be
controlled by DTMF tones, e.g. for remote query
functions.
XIf you would like to listen to the messages on
your answering machine, for example, dial the
corresponding number.
Transmitting individual characters
XOnce a connection has been established to
the answer phone, select the desired charac-
ters in the telephone menu: turn and press the
controller each time.
or
XPress the corresponding key on the number
keypad.
Every character selected will be transmitted
immediately.
Calls with several participants
Switching between calls (call waiting)
If you make another call, you can switch
between the two calls (call waiting). This func-
tion depends on your mobile phone network
provider and the mobile phone (see the manu-
facturer's operating instructions).
The calls are marked 1 and 2. The active call is
highlighted.
Switching between the calls
XPress 6on the multifunction steering
wheel.
or
XTo select °1or°2: turn and press the con-
troller.
The selected call is active. The other call is on
hold.
Ending the active call
XTo select =in the telephone menu: turn
and press the controller.
or
XPress ~on the multifunction steering
wheel.
The other call is still on hold.
XTo activate the call on hold: select wResume.
The call on hold is activated. If you select
=
HangUp, the call on hold is also ended.
iOn some mobile phones, the call on hold is
activated as soon as the active call is ended.
Conference call
This function depends on your mobile phone
network provider and the mobile phone (see the
manufacturer's operating instructions). You can
interconnect active and held calls. This permits
100Using the telephone
Telephone
several parties to hear one another and speak
with one another.
XAdd a call (Ypage 99).
or
XAnswer an incoming call (Ypage 101).
XTo select Conferencein the telephone menu:
turn and press the controller.
The new participant is included in the confer-
ence call. Conference Call
is displayed in
the telephone menu.
Incoming call during an existing call
(call waiting)
The call waiting function depends on your
mobile phone network provider and your mobile
phone. Depending on the mobile phone used,
behavior when answering a call may vary (see
the manufacturer's operating instructions).
Call waiting: if you receive a call while already
in a call, a message is shown. You also hear a
tone. You can decide whether to accept or reject
the call.
Accepting
XTo select wAccept: press the controller.
or
XPress 6on the multifunction steering
wheel.
The incoming call is active. Depending on the
mobile phone used, the call which was previ-
ously active is put on hold or ended (see the
manufacturer's operating instructions). If the
call is on hold, you can switch back and forth
between the two calls (call waiting)
(
Ypage 100).
iDepending on the mobile phone, you may
also be able to accept the incoming call (call
waiting) on your mobile phone. This function
and behavior depends on your mobile phone network provider and the mobile phone (see
the manufacturer's operating instructions).
Rejecting
XTo select =Reject: turn and press the
controller.
or
XPress ~on the multifunction steering
wheel.
The behavior after the call is rejected depends
on your mobile phone and mobile phone net-
work provider.
Option 1: The originally active call is ended
and the incoming call is accepted.
Option 2: Both calls are ended.
Ending an active call
XTo select =in the telephone menu: turn
and press the controller.
or
XPress ~on the multifunction steering
wheel.
The active call is ended.
Mobile phone voice recognition
You can start or end voice recognition on your
mobile phone with this function. Further infor-
mation on the voice recognition service; see the
manufacturer's operating instructions.
Starting the mobile phone voice recognition
XConnect the mobile phone to the multimedia
system (Ypage 93).
XPress and hold the óbutton on the multi-
function steering wheel for more than one
second.
You can now use the mobile phone voice rec-
ognition.
Ending the mobile phone voice recognition
XPress 8on the multifunction steering
wheel.
The mobile phone voice recognition is stop-
ped.
Mobile phone voice recognition101
Telephone
Z
Phone book
Introduction
The phone book displays the contacts from the
address book which have a phone number.
The phone book of the mobile phone is auto-
matically displayed in the multimedia system
after the connection is established (default set-
ting). You can deactivate automatic calling up
(
Ypage 109).
In the telephone book, you can:
RCreate new contacts (Ypage 103)
RAdd information to contacts (Ypage 104)
RSearch for contacts (Ypage 102)
RStore contacts (Ypage 105)
RDelete contacts (Ypage 105)
Further information on importing contacts
(
Ypage 110).
When you import, save, edit or add contacts,
they will be permanently saved in the multime-
dia system. These contacts will remain available
even when you connect the multimedia system
to a different mobile phone. You can view these contacts even without a mobile phone.
Calling up the phone book
XTo call up the telephone menu: press the
% button.
XTo select Namein the telephone menu: turn
and press the controller.
If the phone book contains contacts, they will
be displayed in alphabetical order. The char-
acter bar at the bottom of the display is active.
You can now search for a contact
(
Ypage 102).
Further information on the symbols shown
(
Ypage 102).
iYou can also call up the phone book with the
multifunction steering wheel; see the Vehi-
cles Operator's Manual.
Symbol overview
Sym-
bolExplanation
ÆContact that has been entered, edi-
ted or saved in the multimedia sys-
tem
\Contact with voice tag
These contacts have also been
assigned a voice tag. For more infor-
mation, see the separate operating
instructions.
ÃContact that was called up from a
mobile phone
¯Contact imported from the SD mem-
ory card or USB device
®Contact imported via the Bluetooth®
interface
Searching for a contact
Using the character bar
You determine the first letter of the contact you
are looking for with the first character you enter.
XTo select characters: turn the controller and
press to confirm.
The first contact with the selected first char-
acter is highlighted in the phone book. If there
are similar contacts, the next different char-
acter is shown. For example, with contacts
such as Jana
andJohn, the beginnings of the
102Phone book
Telephone
names are identical. The next different char-
acterAandOare offered for selection.
XSelect the characters of the contact you are
searching for one by one, pressing and con-
firming with the controller each time.
XTo end the search: select ¬.
The contacts in the phone book are displayed.
XTo highlight a contact: turn the controller.
XTo call the contact: press the controller.
The Gsymbol indicates that a contact contains
more than one phone number.
XTo select a contact with the Gsymbol: turn
the controller and press to confirm.
The phone numbers are displayed. The G
symbol changes to I.
XTo call a telephone number: turn and press
the controller.
Back to the character bar
XPress the %button repeatedly until the
character bar is displayed.
Further information about character entry
(
Ypage 29).
Using the number keypad on the upper
section of the center console
You determine the first letter of the contact you
are looking for with the first character you enter.
XFor example, to enter the letter C: press the
l number key briefly three times in suc-
cession.
The character appears the first time the key is
pressed and shows all the available charac-
ters. It switches to the next character each
time the key is pressed.
Using the touchpad
You determine the first letter of the contact you
are looking for with the first character you enter.
XDraw the letter on the touchpad surface.
The first contact with the selected first char-
acter is highlighted in the phone book.
Further information on handwriting recogni-
tion on the touchpad (
Ypage 24).
XDraw additional letters on the touchpad sur-
face one after another.
XTo complete the search and return to the
phone book: press the touchpad.
XTo select and call the contact: glide up or
down and press.
Using the multifunction steering wheel
XDial a number from the phone book; see the
vehicle Operator's Manual.
Displaying the details of a contact
XCall up the phone book (Ypage 102).
XSearch for and highlight a contact
(Ypage 102).
XTo select G: slide 9the controller.
XTo select Details: turn and press the con-
troller.
The detailed view appears.
Closing the detailed display
XTo select %: slide 8the controller.
Adding a new contact
XCall up the phone book (Ypage 102).
XIn the phone book, slide 5the controller
repeatedly until the character bar disappears.
Phone book103
Telephone
Z
Calling up text messages or e-mails in
the message menu
XTo call up the telephone menu: press the
%button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select New: turn and press the controller.
XTo selectText MessageorE-Mail: turn and
press the controller.
The input menu for the message is displayed.
Calling up and using the dictation
function
XSelect the omicrophone.
The app for the dictation function is loaded.
If there was no prior Internet connection, a
connection is now established.
XTo start the dictation function: press the
controller.
XSay your message.
The dictation ends automatically after you
have finished speaking.
After the spoken message has been pro-
cessed, it is shown as text on the display.
XTo select words: turn and press the control-
ler.
XIn the correction menu, you can:
Radjust capitalization of words (if supported
by the character set)
Radd words
Rdelete words
Rreplace the dictated message with a new
one
XTo exit the menu: selectDone.
Send message
The dictated text is displayed in the message
input window.
XEnter the telephone number or e-mail address
into the addressee line.
XTo send the message: select OK.
Apple CarPlay™
Introduction
iPhone®functions can be used via the multime-
dia system using Apple CarPlay™. Apple Car-
Play™ can be operated using the controller or
Siri
®voice-operated control system. Whether
selected buttons are supported in the vehicle
depends on the iOS version of the mobile phone
and the apps available. You will find an overview
of the multimedia system's control panel and
available buttons here (
Ypage 18).
To activate voice-operated control, press and
hold the óbutton on the multifunction steer-
ing wheel (
Ypage 101). Apple CarPlay™ is only
available for Apple®mobile phones (see the
manufacturer's operating instructions). The
availability of Apple CarPlay™ may vary by coun- try.
During Apple CarPlay™ use, various multimedia
system functions, such as navigation, are not
available.
The provider is responsible for its application
and related services and content.
Requirements
RApple CarPlay™ is available from the iPhone®
5. Mercedes-Benz recommends that you use
the latest operating system on the iPhone®.
RYou require a connector cable for the
iPhone®.
RThe full range of functions for Apple CarPlay™
is only possible when the Apple CarPlay™-
capable mobile phone is connected to the
Internet.
Connecting the iPhone®with the mul-
timedia system
In order to be able to use Apple CarPlay™, a
connection must be established between the
iPhone
®and the multimedia system.
XConnect the iPhone®via a connection cable
to the USB port ç.
The first time you connect an Apple CarPlay™-
capable mobile phone to the multimedia sys-
tem or switch between Apple CarPlay™-capa-
ble mobile phones, a prompt appears asking
Apple CarPlay™121
Telephone
Z
XTo call up the radio menu: press the$
button.
XTo show the main function bar: slide 5the
controller.
XTo select Radio: turn and press the controller.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select à: turn and press the controller.
Change the sound settings.
Activating the voice control system
for Android Auto™
If Android Auto™ is active, you can start the
mobile phone's voice control system.
XPress and hold the ?button on the multi-
function steering wheel.
Depending on the mobile phone a tone
sounds.
Ending Android Auto™
XTerminate the USB connection between the
mobile phone and the multimedia system.
The No
AndroidAutoDeviceConnectedPlease ensure that your device isconnected to the correct USB port.message appears in the multifunction display
Transmitted vehicle data
When using Android Auto™, specific vehicle
data are transmitted to the mobile phone. This
makes it possible to use selected mobile phone
services efficiently. The mobile phone does not
have active access to vehicle data.
System information
RVehicle model
RVehicle year of manufacture
RMultimedia system software version
These data are transmitted in order to optimize
communication between the vehicle and mobile
phone.
A random vehicle code is generated for this pur-
pose and in order to assign multiple vehicles to
the mobile phone.
This code is not related to the vehicle identifi-
cation number (VIN) and is deleted if the multi-
media system is reset (
Ypage 43). Driving status data
RGear position engaged
RDifference between parked, stationary,
coasting and driving
RInstrument cluster day/night mode
These data are transmitted in order to adapt the
content displayed to the driving situation.
Position data
RGPS coordinates
RSpeed
RCompass direction
RAcceleration direction
RGyroscopic effects
These data are transmitted only when naviga-
tion is active in order to improve navigation (e.g.
when driving through a tunnel).
If you do not wish to have your vehicle data
transmitted, you can deactivate automatic start-
ing of Android Auto™ (
Ypage 123) and briefly
terminate the mobile phone's USB connection
to the vehicle.
124Android Auto™
Telephone