2017 MERCEDES-BENZ S CLASS phone

Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. You will see the Roadside Assistance Con‐
nected message in the display. If the Vehicle
Health Check can be started, the Request for
Vehicle Diagnostics Received Start
vehicle diagnostics? message appears in
the display. X
Press the Yes button to confirm the message. X
When the Vehicle Diagnostics Please
Start Ignition message appears: turn the
SmartKey to position 2 in the ignition lock
( Y
page 145). X
If the Please follow the instructions
received by phone and move your vehi‐
cle to a safe position. message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins. You
will see the Vehicle Diagnostics Active
message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent. X
Press the OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
( Y
page 31).306
Features
Stowage and features

door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following tele-
phone assistance services: R
USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes R
Canada: Customer Service at
1-800-387-0100 R
HomeLink ®
hotline 1-800-355-3515 (free of
charge)
More information on HomeLink ®
and/or com-
patible products is also available online at
http://www.homelink.co m.
Notes on the declaration of conformity
( Y
page 29).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
G WARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"
( Y
page 308). Garage door remote control

Oil level display messages in the multifunction display Display messages
Possible causes/consequences and P Solutions
Engine Oil Level OK The oil level is correct.
Check Engine Oil
Level (Add 1 Liter) The oil level is too low. X
Add 1.1 US qt (1.0 liter) of engine oil.
Reduce Engine Oil
Level The engine oil level is too high. X
Have excess engine oil siphoned off.
For Engine Oil
Level Ignition Must
Be On The ignition is switched off. X
Turn the SmartKey to position 2 in the ignition lock ( Y
page 145).
or X
On vehicles with KEYLESS-GO, press the Start/Stop button twice
( Y
page 145).
Need More Time to
Check Engine Oil
Level The required waiting period was not observed. X
If the engine is at normal operating temperature: repeat the meas-
urement after about five minutes.
If the engine is not at normal operating temperature, e.g. if the
engine was only started briefly: repeat the measurement after
approximately 30 minutes.
Engine Oil Level
Not Measurable with
Engine Running The engine is running; oil level measurement is not possible. X
Switch off the engine. X
If the engine is at normal operating temperature: wait about five
minutes before carrying out the measurement.
If the engine is not at normal operating temperature, e.g. if the
engine was only started briefly: wait approximately 30 minutes
before carrying out the measurement.
Adding engine oil
H Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
! Use only engine oils and oil filters that are
approved for vehicles with a service system. A
list of the engine oils and oil filters that have
been tested and approved in accordance with
Mercedes-Benz Specifications for Service
Products is available at any authorized
Mercedes-Benz Center. The following cause engine failure or damage
to the exhaust system: R
Use of engine oils and oil filters that have
not been expressly approved for the service
system R
Replacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired R
Use of engine oil additives
! Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.Engine compartment 315
Maintenance and care Z

X
Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic. X
Switch on the hazard warning lamps. X
Secure the vehicle against rolling away
( Y
page 162).X
If possible, bring the front wheels into the
straight-ahead position. X
Switch off the engine. X
Open the driver's door.
The on-board electronics now have status 0 .
This is the same as the SmartKey having been
removed. X
Remove the Start/Stop button from the igni-
tion lock ( Y
page 145).
or, if the SmartKey is inserted in the ignition
lock: X
Remove the SmartKey from the ignition lock. X
Make sure that the engine cannot be started
via your smartphone ( Y
page 147).X
Make sure that the passengers are not endan-
gered as they do so. Make sure that no one is
near the danger area while a wheel is being
changed. Anyone who is not directly assisting
in the wheel change should, for example,
stand behind the barrier. X
Get out of the vehicle. Pay attention to traffic
conditions when doing so. X
Close the driver's door.
MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one
or more tires. The affected tire must not show
any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-bear-
ing capacity and the speed index ( Y
page 357).
MOExtended tires may only be used in conjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor. If a pressure loss warning message appears
in the multifunction display: R
observe the instructions in the display mes-
sages ( Y
page 252). R
check the tire for damage. R
if driving on, observe the following notes.
The driving distance possible in run-flat mode is
approximately 50 miles (80 km) when the vehi-
cle is partially laden. When the vehicle is fully
laden it is approximately 19 miles (30 km).
In addition to the vehicle load, the driving dis-
tance possible depends upon: R
Vehicle speed R
Road condition R
Outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions
or maneuvers, or it can be increased through a
moderate style of driving.
The driving distance possible in run-fla t mode is
co
unted from the moment the tire pressure loss
warning appears in the multifunction display.
You must not exceed a maximum permissible
speed of 50 mph (80 km/h).
When replacing one or all tires, please observe
the following specifications for your vehicle's
tires: R
size R
the type and R
the "MOExtended" mark
If a tire has gone flat and cannot be replaced
with a MOExtended tire, a standard tire may be
used as a temporary measure. Make sure that
you use the proper size and type (summer or
winter tires).
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount
tires that do not feature run-flat properties, e.g.
winter tires. A TIREFIT kit may be obtained from
a qualified specialist workshop.
Important safety notes
G WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.328
Flat tire
Breakdown assistance

trigger illumination of the TPMS low tire pres-
sure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure telltale. When the sys-
tem detects a malfunction, the warning lamp
will flash for approximately a minute and then
remain continuously illuminated. This
sequence will be repeated every time the vehi-
cle is started as long as the malfunction
exists. When the malfunction indicator is illu-
minated, the system may not be able to detect
or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of incom-
patible replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing one
or more tires or wheels on your vehicle to
ensure that the replacement or alternate Tires
and wheels allow the TPMS to continue to
function properly.
It is the driver's responsibility to set the tire
pressure to that recommended for cold tires
which is suita
ble fo r the operating situation
( Y
page 346). Note that the correct tire pressure
for the current operating situation must first be
taught-in to the tire pressure monitor. If a sub-
stantial loss of pressure occurs, the warning
threshold for the warning message is aligned to
the taught-in reference values. Restart the tire
pressure monitor after adjusting the pressure of
the cold tires ( Y
page 351). The current pres-
sures are saved as new reference values. As a
result, a warning message will appear if the tire
pressure drops significantly.
The tire pressure monitor does not warn you of
an incorrectly set tire pressure. Observe the
notes on the recommended tire pressure
( Y
page 346).
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. if the tire is
penetrated by a foreign object. In the event of a
sudden loss of pressure, bring the vehicle to a
halt by braking carefully. Avoid abrupt steering
movements. The tire pressure monitor has a yellow warning
lamp in the instrument cluster for indicating
pressure loss or a malfunction. Whether the
warning lamp flashes or lights up indicates
whether a tire pressure is too low or the tire
pressure monitor is malfunctioning: R
if the warning lamp is lit continuously, the tire
pressure on one or more tires is significantly
too low. The tire pressure monitor is not mal-
functioning. R
if the warning lamp flashes for around a
minute and then remains lit constantly, the
tire pressure monitor is malfunctioning.
In addition to the warning lamp, a message
appears in the multifunction display. Observe
the information on display messages
( Y
page 252).
It may take up to ten minutes for a malfunction
of the tire pressure monitor to be indicated. A
malfunction will be indicated by the tire pres-
sure warning lamp flashing for approximately
one minute and then remaining lit. When the
malfunction has been rectified, the tire pressure
warning lamp goes out after a few minutes of
driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gauge. The
tire pressures shown by the on-board computer
refer to those measured at sea level. At high
altitudes, the tire pressure values indicated by a
pressure gauge are higher than those shown by
the on-board computer. In this case, do not
reduce the tire pressures .
T h e operation of the tire pressure monitor can
be affected by interference from radio transmit-
ting equipment (e.g. radio headphones, two-way
radios) that may be being operated in or near the
vehicle.
Checking the tire pressure electroni-
cally X
Make sure that the SmartKey is in position 2
in the ignition lock ( Y
page 145).X
Use

Always observe the instructions and safety
notes in the "Mounting a wheel" section
( Y
page 363).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in
the center.
On vehicles that have the same size front and
rear wheels, you can rotate the wheels accord-
ing to the intervals in the tire manufacturer's
warranty book in your vehicle documents. If no
warranty book is available, the tires should be
rotate every 3,000 to 6,000 mile s (5,00 0 to
10,000 km). Earlier may be necessary, depend-
ing on the degree of tire wear. Do not change the
direction of wheel rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota-
ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system
( Y
page 352) or the tire pressure monitor
( Y
page 351).
Direction of rotation Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if
the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground. X
Apply the electric parking brake manually. X
Bring the front wheels into the straight-ahead
position. X
Shift the transmission to position P . X
Make sure that the vehicle level is set to "Nor-
mal" for AIRMATIC ( Y
page 182) or Active
Body Control (ABC) ( Y
page 180).X
Switch off the engine. X
Open the driver's door.
The vehicle electronics now have status 0 .
This is the same as the SmartKey having been
removed. X
Remove Start/Stop button from ignition lock
( Y
page 145).
or, if the SmartKey is inserted in the ignition
lock: X
Remove the SmartKey from the ignition lock. X
Make sure that the engine cannot be started
via your smartphone ( Y
page 147).X
If included in the vehicle equipment, remove
the tire-change tool kit from the vehicle. X
Safeguard the vehicle against rolling away.
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it
can be found in the tire-change tool kit
( Y
page 327).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel. X
Fold both plates upwards C .X
Fold out lower plate D .X
Guide the lugs on the lower plate fully into the
openings in base plate

Information regarding technical data Hybrid vehicles: mak e sur e that you read th e
separat e operating instructions. Otherwise, you
may no t recognize dangers.
i The dat a state d her e specifically refers to a
vehicl e wit h standard equipment. Consult an
authorize d Mercedes-Ben z Cente r for th e
dat a for all vehicl e variants and trim levels.
Vehicle electronics
Installing two-way radios and mobile
phones (RF transmitters)
G WARNIN G
The electromagneti c radiation from modifie d
or incorrectl y retrofitte d RF-transmitters can
interfere wit h th e vehicl e electronics . This can
compromise th e operational safet y of th e
vehicle. Ther e is a ris k of an accident.
You should hav e all wor k to electrical and
electronic equipmen t carried out at a qualified
specialist workshop.
G WARNIN G
The electromagneti c radiation from incor-
rectl y operate d RF transmitters can interfere
wit h th e vehicl e electronics , for example:R
if th e RF transmitte r is no t connecte d wit h
an exterio r antennaR
th e exterio r antenna has been installed
incorrectl y or is no t a low-reflection typ e
This can compromise th e operational safet y
of th e vehicle. Ther e is a ris k of an accident.
Hav e th e low-reflection exterio r antenna
mounte d at a qualified specialist workshop.
When operating RF transmitters in th e vehi-
cle , always connec t them wit h th e low-reflec -
tion exterio r antenna.
! The operating permit may be invalidated if
th e instruction s for installation and use of RF
transmitters are no t observed. In particular, th e followin g condition s must be
complied with: R
only approve d wavebands may be used. R
observ e th e maximum permissible output
in these wavebands. R
only approve d antenna position s may be
used.
Excessiv e levels of electromagneti c radiation
may caus e damag e to your healt h and th e healt h
of others. Using an exterio r antenna takes int o
accoun t curren t scientific discussion s relating
to th e possible healt h hazards that may result
from electro magneti c fi
elds.
Approved antenna position s (example:
Mercedes ‑ Maybach)
C
Fron t roo f areaD
Rear roo f area

The maximum transmission output (PEAK) at the
base of the antenna must not exceed the fol-
lowing values:
Frequency band Maximum
transmission
output
Short wave
3 - 54 MHz 100 W
4 m waveband
74 - 78 MHz 30 W
2 m waveband
144 - 174 MHz 50 W
Trunked radio system/
Tetra
380 - 460 MHz 10 W
70 cm waveband
400 - 460 MHz 35 W
Mobile communications
(2G/3G/4G) 10 W
The following can be used in the vehicle without
restrictions: R
RF transmitters with a maximum transmis-
sion output of up to 100 mW R
RF transmitters with transmitter frequencies
in the 380 - 410 MHz frequency band and a
maximum transmission output of up to 2 W
(trunked radio system/Tetra) R
Mobile phones (2G/3G/4G)
There are no restrictions when positioning the
antenna on the outside of the vehicle for the
following wavebands: R
Trunked radio system/Tetra R
70 cm waveband R
2G/3G/4G Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
Location of vehicle identification plate (exam-
ple, left-hand-drive vehicle) X
Open the front left-hand door.
You will see vehicle identification plate C .
Example: vehicle identification plate (USA only)
C
VIN D
Vehicle model
Example: vehicle identification plate (Canada only)
C
VIN
D
Paint code370
Identification plates
Technical data