2017 MERCEDES-BENZ S CLASS oil

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
7G-TRONIC: it is only possible to shift into second gear and reverse
gear.
9G-TRONIC: it is only partly possible to engage the gears or the trans-
mission is in position N .X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
7G-TRONIC: If D is selected, the transmission shifts into second
gear, if R is selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0 or 1 )
if: R
the electric parking brake is being tested
on a brake dynamometer R
the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling 159
Driving and parking Z

Display messages
Possible causes/consequences and P Solutions
ABC Malfunction
Sto p Vehicl e The Active Body Control (ABC) vehicl e level is to o low.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.
Afte r a few seconds, th e vehicl e level is adjusted and th e display
message disappears.
The multifunction display continuousl y shows th e display message .
The vehicl e is leaking oil. X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions. Do no t continu e drivin g
under any circumstances. X
Consult a qualified specialist workshop .
The multifunction display continuousl y shows th e display message .
Active Body Control (ABC) is malfunctioning .X
Do no t drive at speeds abov e 50 mph (80 km/h).X
Mak e only slight steering movements. Otherwise , th e fron t fender
or th e tires could be damaged if th e steering movement is to o large.X
Liste n for scraping sounds. X
Visit a qualified specialist workshop .
ABC Vehicl e Rising
Please Wai t Briefl y The vehicl e level is to o low when th e vehicl e is stationary. A warning
tone also sounds. X
Do no t pull away.
The vehicl e level is set when th e display message disappears.
ABC Malfunction The Active Body Control (ABC) function is restricted. The vehicle's
handlin g characteristics may be affected. X
Do no t drive at speeds abov e 50 mph (80 km/h).X
Visit a qualified specialist workshop .
Active Lan e Keepin g
Assist Currently
Unavailable See
Operator' s Manual Active Lan e Keepin g Assis t is deactivated and temporarily inoperative.
Possibl e causes are: R
th e windshield in th e camera' s field of vision is dirtyR
visibilit y is impaire d due to heav y rain , snow or fogR
there hav e been no lan e marking s for an extended periodR
th e lan e marking s are worn, dark or covered, e.g. by dir t or snow
Whe n th e causes state d abov e no longer apply, th e display message
disappears.
Active Lan e Keepin g Assis t is operational again .
If th e display message does no t disappear :X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 162).X
Clean th e windshield.246
Display messages
On-board computer and displays

X
Make sure that the windshield wipers are
turned off. X
Pull release lever C on the hood.
The hood is released.
X
Reach into the gap, pull hood catch handle D
up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood X
Lower the hood and let it fall from a height of
approximately 8 in (20 cm). X
Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force.
Radiator
Do not cover up the radiator, such as with a
thermal mat or insect protection cover. The
readings of the on-board-diagnostic system may
otherwise be inaccurate. Some of these read-
ings are required by law and must be accurate at
all times. Engine oil
Important safety notes
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment: R
switch off the ignition R
never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area R
remove jewelry and watches R
keep items of clothing and hair, for exam-
ple, away from moving parts
G WARNING
If engine oil comes into contact with hot com-
ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.Engine compartment 313
Maintenance and care Z

Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
Hybrid vehicles: make sure that you read the
separate operating instructions. You could oth-
erwise fail to recognize dangers, e.g. due to high
voltage.
General notes Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 l) of oil per
600 miles (1000 km). The oil consumption may
be higher than this when the vehicle is new or if
you frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may be
in a different location.
When checking the oil level: R
park the vehicle on a level surface R
the engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature R
if the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait about 30 minutes before carrying
out the measurement
Checking the oil level using the oil dip-
stick (except S 600 and Mercedes-AMG
S 65)
Example: checking the oil level using the oil
dipstick X
Pull oil dipstick C out of the dipstick guide
tube. X
Wipe off oil dipstick C .X
Slowly slide oil dipstick C into the guide tube
to the stop, and take it out again.
If the level is between MIN mark

Oil level display messages in the multifunction display Display messages
Possible causes/consequences and P Solutions
Engine Oil Level OK The oil level is correct.
Check Engine Oil
Level (Add 1 Liter) The oil level is too low. X
Add 1.1 US qt (1.0 liter) of engine oil.
Reduce Engine Oil
Level The engine oil level is too high. X
Have excess engine oil siphoned off.
For Engine Oil
Level Ignition Must
Be On The ignition is switched off. X
Turn the SmartKey to position 2 in the ignition lock ( Y
page 145).
or X
On vehicles with KEYLESS-GO, press the Start/Stop button twice
( Y
page 145).
Need More Time to
Check Engine Oil
Level The required waiting period was not observed. X
If the engine is at normal operating temperature: repeat the meas-
urement after about five minutes.
If the engine is not at normal operating temperature, e.g. if the
engine was only started briefly: repeat the measurement after
approximately 30 minutes.
Engine Oil Level
Not Measurable with
Engine Running The engine is running; oil level measurement is not possible. X
Switch off the engine. X
If the engine is at normal operating temperature: wait about five
minutes before carrying out the measurement.
If the engine is not at normal operating temperature, e.g. if the
engine was only started briefly: wait approximately 30 minutes
before carrying out the measurement.
Adding engine oil
H Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
! Use only engine oils and oil filters that are
approved for vehicles with a service system. A
list of the engine oils and oil filters that have
been tested and approved in accordance with
Mercedes-Benz Specifications for Service
Products is available at any authorized
Mercedes-Benz Center. The following cause engine failure or damage
to the exhaust system: R
Use of engine oils and oil filters that have
not been expressly approved for the service
system R
Replacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired R
Use of engine oil additives
! Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.Engine compartment 315
Maintenance and care Z

Example: adding engine oil X
Turn cap C counter-clockwise and remove it.X
Add engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 liter) of
engine oil. X
Replace cap C on the filler neck and tighten
clockwise.
Ensure that the cap locks into place securely. X
Check the oil level using the on-board com-
puter (except S 600 and Mercedes-AMG S 65)
( Y
page 314).
Further information on engine oil ( Y
page 373).
Additional service products
Important safety notes
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury. If you need to do any work inside the engine
compartment: R
switch off the ignition R
never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area R
remove jewelry and watches R
keep items of clothing and hair, for exam-
ple, away from moving parts
G WARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
Checking coolant level
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,316
Engine compartment
Maintenance and care

ASSYST PLUS
Service message The ASSYS T PLU S servic e interval display
inform s you of th e next servic e due date.
Information on th e typ e of servic e and servic e
intervals (see th e separat e Maintenance Book -
let).
Further information can be obtained at a quali-
fie d specialis t workshop , e.g. an authorize d
Mercedes-Benz Center, or at
http://www.mbusa.co m (US A only).
i The ASSYS T PLU S servic e interval display
does no t sho w any information on th e engin e
oil level. Observ e th e note s on th e engin e oil
level ( Y
page 314).
The multifunction display shows a servic e mes -
sage for several seconds, e.g. :R
Servic e A in XX Day sR
Servic e A DueR
Servic e A Overdu e by XX Day s
Dependin g on th e operating condition s of th e
vehicle, th e remaining time or distanc e until th e
next servic e due dat e is displayed.
The lette r A or B , possibl y in connection wit h a
number or another letter, indicates th e typ e of
service. A stand s for a minor servic e and B for a
major service.
You can obtain further information from an
authorize d Mercedes-Benz Center.
The ASSYS T PLU S servic e interval display does
no t tak e int o accoun t any periods of time during
whic h th e battery is disconnected.
Maintainin g th e time-dependen t servic e sched-
ule: X
Not e down th e servic e due dat e displayed in
th e multifunction display before disconnect -
ing th e battery.
or X
Afte r reconnecting th e battery, subtrac t th e
battery disconnection periods from th e ser -
vic e dat e shown on th e display.
Hiding a service message X
Press th e v or 8 butto n on th e steering
wheel. Displaying service messages X
Switc h th e ignition on .X
Use

R
Battery R
Connectors R
Lamps R
Seals R
Trim R
Ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
Cleaning the paintwork
! Do not affix: R
stickers R
films R
magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop. X
Remove dirt immediately, where possible,
while avoiding rubbing too hard. X
Soak insect remains with insect remover and
rinse off the treated areas afterwards. X
Soak bird droppings with water and rinse off
the treated areas afterwards. X
Remove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid. X
Use tar remover to remove tar stains. X
Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
The cleaning product Paint Cleaner, which has
been recommended and approved by Mercedes-Benz, should be used when dirt has
penetrated the paint surface.
Also use Paint Cleaner on paint that has become
dull.
Do not use these care products in the sun or on
the hood while the hood is hot. X
Use a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair sl ight damage to the paint-
w ork quickly and provisionally.
Matte finish care
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect: R
strong rubbing of the paintwork with
unsuitable materials R
frequent use of automatic car washes R
washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the
purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
The vehicle should ideally be washed by hand
using a soft sponge, car shampoo and plenty of
water.
Use only insect remover and car shampoo from
the range of approved Mercedes-Benz care
products. Care 321
Maintenance and care Z