Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
7G-TRONIC:it is only possible to shift into secondgear and reverse
gear.
9G-TRONIC: it is only partly possible to engage the gears or the trans-
mission is in position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
7G-TRONIC: IfD is selected, the transmission shifts into second
gear, if Ris selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
Refueling159
Driving and parking
Z
The ECO display consists of three bars:
RAccel.
RConstant
RCoasting
The percent value is the average value of the
three bars. The three bars and the mean value
begin at the value of 50%. A higher percentage
indicates a more economical driving style.
The ECO display does not indicate the actual fuel
consumption. A fixed percentage count in the
ECO display does not indicate a fixed consump-
tion.
Apart from driving style, consumption is
dependent on many factors such as, e.g.:
RLoad
RTire pressure
RCold start
RChoice of route
RActive electrical consumers
These factors are not included in the ECO dis-
play.
The evaluation of your driving style is carried out
using the following three categories:
RAccel.(evaluation of all acceleration pro-
cesses)
-The bar fills up: moderate acceleration,
especially at higher speeds
-The bar empties: sporty acceleration
RConstant(assessment of driving behavior at
all times)
-The bar fills up: constant speed and avoid-
ance of unnecessary acceleration and
deceleration
-The bar empties: fluctuations in speed
RCoasting(assessment of all deceleration
processes)
-The bar fills up: anticipatory driving, keep-
ing your distance and early release of the
accelerator. The vehicle can coast without
use of the brakes.
-The bar empties: frequent braking
An economical driving style specially requires
driving at moderate engine speeds.
To achieve a higher value in the categories
Accel.
and Constant:
Robserve the gearshift recommendations.
Rdrive in drive program E.
On long journeys at a constant speed, e.g. on the
highway, only the bar for Constant
will change.The ECO display summarizes the driving char-
acteristics from the start of the journey to its
completion. For this reason, the bars change
dynamically at the beginning of the journey. On
longer journeys, there are fewer changes. For
more dynamic changes, carry out a manual
reset.
Show the ECO display (
Ypage 214).
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!On long and steep gradients, you must
reduce the load on the brakes by shifting to a
lower gear in good time. This allows you to
take advantage of the engine's braking effect.
This helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage
is not covered by the Mercedes-Benz war-
ranty.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
166Driving tips
Driving and parking
Always replace all brake disks and brake pads/
linings on an axle at the same time. Always
install new brake pads/linings when replacing
brake disks.
The vehicle is equipped with lightweight brake
disks to which the wheel assembly with rim and
threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
discs, such as when changing wheels, can lead
to a reduction in comfort when driving with light-
weight brake discs. Avoid shock-type loads on
the lightweight brake disks, particularly on the
brake plate.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
AMG high-performance and ceramic
brakes
The high-performance brake system is only
available on Mercedes-AMG vehicles.
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An aggressive driving style will lead to high wear.
You can obtain more information on this from a
qualified specialist workshop.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period. Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performa
nce d
riving,
it is important to maintain and have the brake
system checked regularly.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds
Rthe tires have adequate tread depth
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed
Ravoid ruts
Ravoid sudden steering movements
Rbrake carefully
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
168Driving tips
Driving an d parking
GDANGER
If th eexhaust pipe is blocke dor adequate
ventilation is no tpossible, poisonous gase s
suc has carbon monoxide (CO) may ente rth e
vehicle. This is th ecase, e.g. if th evehicl e
become strapped in snow. There is aris kof
fatal injury.
If you leav eth eengin eor th eauxiliary heating
running, mak esur eth eexhaust pipe and area
around th evehicl eare clear of snow. To
ensur ean adequate supply of fresh air, open a
window on th eside of th evehicl ethat is no t
facing int oth ewind.
Hav eyour vehicl ewinter-proofe dat aqualified
specialist workshop at th eonset of winter.
Drive particularly carefully on slipper yroa dsur -
faces. Avoid sudden acceleration ,steering and
braking maneuvers .Do no tuse th ecruise con-
trol or DISTRONI CPLUS.
If th evehicl ethreaten sto skid or canno tbe
stoppe dwhen moving at low speed:
XShift th etransmission to position N.
The outside temperature indicator is no t
designed to serve as an ice-warning device and
is therefor eunsuitable for that purpose .
Changes in th eoutside temperature are dis-
played after ashort delay.
Indicate dtemperatures jus tabov eth efreezing
poin tdo no tguarantee that th eroa dsurfac eis
free of ice .The roa dmay s
till be icy, especially in
wooded area sor on bridges .
You should pay special attention to roa dcondi-
tion swhen temperatures are around freezing
point.
Fo rmor einformation on drivin gwit hsnow
chains, see (
Ypage 345).
Fo rmor einformation on drivin gwit hsummer
tires ,see (
Ypage 345).
Observ eth enote sin th e"Winte roperation "sec -
tion (
Ypage 345).
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Ben zIntelligent Drive stand sfor inno-
vative driver assistanc eand safet ysystems
whic henhance comfort and support th edriver in critical situations. Wit
hthese intelligen tco-ordi -
nated systems Mercedes-Ben zhas set amile -
ston eon th epat htoward sautonomous driving.
Mercedes-Ben zIntelligent Drive embraces all
elements of active and passive safet yin on ewell
though tout system –for th esafet yof th evehi-
cle occupant sand that of other roa dusers.
Further information on drivin gsafet ysystems
(
Ypage 65).
Cruise control
Gene ral notes
Cruis econtrol maintains aconstan troa dspeed
for you. It brakes automatically in order to avoid
exceedin gth eset speed. Change int o alower
gear in goo dtime on lon gand steep downhill
gradients .This is especially important if th e
vehicl eis laden .By doin gso, you will mak euse
of th ebraking effec tof th eengine. This relieves
th eload on th ebrak esystem and prevents th e
brakes from overheating and wearing to o
quickly.
You can use cruise control if you wan tto drive at
a steady speed for aprolonged period of time.
You can store any roa dspeed abov e20 mph
(30 km/h).
Import ant safety notes
If you fail to adapt your drivin gstyle, cruise con-
trol can neither reduce th eris kof an acciden t
no roverride th elaws of physics .Cruis econtrol
canno ttak eint oaccoun tth eroad, traffic and
weather conditions. Cruis econtrol is only an
aid. You are responsibl efor maintainin g asafe
distanc eto th evehicl ein front, for vehicl e
speed, for braking in goo dtime and for stayin gin
lane.
Do no tuse cruise control :
Rin roadand traffic condition swhic hdo no t
allow you to maintai n aconstan tspeed, e.g. in
heav ytraffic or on windin groads
Ron slipper yroa dsurfaces. Braking or accel-
erating could caus eth edrive wheels to lose
traction and th evehicl ecould then skid
Rwhen there is poor visibility, e.g. due to fog ,
heav yrain or snow
If there is achang eof drivers, advise th ene w
driver of th espeed stored.
Driving systems169
Driving and parking
Z
Continue todrive carefully and beready to
brake, inparticular when warned to dosoby
DI ST RONIC PLU S.
GWARNING
DI ST RONIC PLUS brakes your veh icle with up
to 50 %of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There is a risk of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
!When DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes automat-
ically in certain situations.
To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
DISTRONIC PLUS can neither reduce the risk of
an accident if you fail to adapt your driving style
nor override the laws of physics. DISTRONIC
PLUS cannot take account of road, weather and traffic conditions. DISTRONIC PLUS is only an
aid. You are responsible for maintaining a safe
distance to the vehicle in front, for vehicle
speed, for braking in good time and for staying in
lane.
Do not use DISTRONIC PLUS:
Rin road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow vehi-
cles driving in front, e.g. motorcycles, or vehi-
cles driving on a different line.
In particular, the detection of obstacles can be
impaired if:
Rthere is dirt on the sensors or anything else
covering the sensors
Rthere is snow or heavy rain
Rthere is interference by other radar sources
Rthere are strong radar reflections, for exam-
ple, in parking garages
If DISTR
ONIC PLUS no longer detects a vehicle
in front, DISTRONIC PLUS may unexpectedly
accelerate the vehicle to the stored speed.
This speed may:
Rbe too high if you are driving in a filter lane or an exit lane
Rbe so high in the right lane that you pass vehi-cles driving on the left (left-hand drive coun-
tries)
Rbe so high in the left lane that you pass vehi-
cles driving on the right (right-hand drive
countries)
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
:Activates or increases speed
;Activates or reduces speed
=Deactivates DISTRONIC PLUS
?Activates at the current speed/last stored
speed
ASets a specified minimum distance
Activating DISTRONIC PLUS
Activation conditions
To activate DISTRONIC PLUS, the following con-
ditions must be fulfilled:
Rthe engine must be started. It may take up to two minutes after pulling away before
DISTRONIC PLUS is operational.
Rthe electric parking brake must be released.
RESP®must be activated, but not intervening
at present.
RActive Parking Assist must not be activated.
172Driving systems
Driving and parking
The system is switched to passive and no longer
assists you by performing steering interventions
if:
Ryou actively change lane
Ryou switch on the turn signal
Rtake your hands off the steering wheel or do
not steer for a prolonged period of time
Steering Assist and Stop&Go Pilot are activated
again automatically after a lane change is com-
pleted.
Steering Assist and Stop&Go Pilot do not pro-
vide any support:
Ron very sharp corners
Rwhen a loss of tire pressure or a defective tire
has been detected and displayed
Pay attention also to the important safety notes
for DISTRONIC PLUS (
Ypage 171).
The steering interventions are carried out with a
limited steering moment. The system requires
the driver to keep his hands on the steering
wheel and to steer himself.
If you do not steer yourself or if you take your
hands off the steering wheel for a prolonged
period of time, the system will first alert you with
a visual warning. A steering wheel symbol
appears in the multifunction display. If you have still not started to steer and have not taken hold
of the steering wheel after five seconds at the
latest, a warning tone also sounds to remind you
to take control of the vehicle. Steering Assist
and Stop&Go Pilot are switched to passive.
DISTRONIC PLUS remains active.
Activating Steering Assist and Stop&Go
Pilot
XPress button ;.
Indicator lamp :lights up. The DTR+:
Steering Assist. Onmessage appears in the multifunction display. Steering Assist and
Stop&Go Pilot are activated.
Information in the multifunction display
If Steering Assist and Stop&Go Pilot are activa-
ted but not ready for a steering intervention,
steering wheel symbol
:appears in gray. If the
system provides you with support by means of
steering interventions, symbol :is shown in
green.
Deactivating Steering Assist and Stop&Go
Pilot
XPress button ;.
Indicator lamp :goes out. The DTR+:
SteeringAssist.Offmessage appears in
the multifunction display. Steering Assist and
Stop&Go Pilot are deactivated.
When DISTRONIC PLUS is deactivated or not
available, Steering Assist and Stop&Go Pilot are deactivated automatically.
HOLD function
General notes
The HOLD function can assist the driver in the
following situations:
Rwhen pulling away, especially on steep slopes
Rwhen maneuvering on steep slopes
Rwhen waiting in traffic
The vehicle is kept stationary without the driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
178Driving systems
Driving and parking
ThePark Assist Active Accelerateand BrakeObserve Surroundingsmes-
sage appears in the multifunction display.
iYou will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
XDrive forwards and be ready to brake at all
times.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
The Park
AssistActiveSelect RObserveSurroundingsmessage appears in the multi-
function display.
As soon as the parking procedure is complete,
the Park Assist Switched Off
message
appears and a warning tone sounds. The vehicle
is now parked. The vehicle is kept stationary
without the driver having to depress the brake
pedal. The braking effect is canceled when you
depress the accelerator pedal.
Active Parking Assist no longer supports you
with steering interventions and brake applica-
tions. When Active Parking Assist is finished,
you must steer and brake again yourself.
PARKTRONIC is still available.
Parking tips:
RThe way your vehicle is positioned in the park-
ing space after parking is dependent on vari-
ous factors. These include the position and
shape of the vehicles parked in front and
behind it and the conditions of the location. It
may be the case that Active Parking Assist
guides you too far into a parking space, or not
far enough into it. In some cases, it may also
lead you across or onto the curb. If necessary,
you should cancel the parking procedure with
Active Parking Assist.
RYou can also select preselect transmission
position D. The vehicle redirects and does not
drive as far into the parking space. Should the
transmission change take place too early, the parking procedure will be canceled. A sensi-
ble parking position can no longer be ach-
ieved from this position.
Exiting a parking space
In order that Active Parking Assist can support
you when exiting the parking space:
Rthe border of the parking space must be highenough at the front and the rear. A curb is too
small, for example.
Rthe border of the parking space must not be
too wide. Your vehicle can be maneuvered
into a position at a maximum of 45° to the
starting position in the parking space.
Ra maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
Active Parking Assist can only assist you with
exiting a parking space if you have parked the
vehicle parallel to the direction of travel using
Active Parking Assist.
iIf PARKTRONIC detects obstacles, Active
Parking Assist brakes automatically whilst the
vehicle exits the parking space. You are
responsible for braking in good time.
XStart the engine.
XRelease the electric parking brake.
XSwitch on the turn signal in the direction you
are pulling away.
XShift the transmission to position Dor R.
The Start
ParkAssist?Yes:OKNo:%
message appears in the multifunction display.
XTo cancel the procedure:press the %
button on the multifunction steering wheel or pull away.
or
XTo exit a parking space using Active Park-
ing Assist: press theabutton on the mul-
tifunction steering wheel.
The Park Assist Active Accelerate
and BrakeObserve Surroundingsmes-
sage appears in the multifunction display.
XLet go of the multifunction steering wheel.
XPull away, being ready to brake at all times. Do
not exceed a maximum speed of approx-
imately 6 mph (10 km/h) when exiting a park-
ing space. Otherwise Active Parking Assist
will be canceled.
XShift the transmission to position Dor Ras
required or according to the message while
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction. The Park Assist
Active Accelerate and BrakeObserve
Driving systems189
Driving and parking
Z
Rif the camera lens fogs up, e.g. when driving
into a heated garage in winter, causing a rapid
change in temperature
Rif the camera lens is dirty or obstructed
Rif the rear of your vehicle is damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the rear
view camera may be restricted due to additional
accessories on the rear of the vehicle (e.g.
license plate holder, bicycle rack).
The guide lines on the multimedia system show
the distances to your vehicle. The distances only
apply to road level.
The rear view camera is protected from rain-
drops and dust by means of a flap. When the rear
view camera is activated, this flap opens.
The flap closes again when:
Ryou have finished the maneuvering process
Ryou switch off the engine
Ryou open the trunk
Observe the notes on cleaning (
Ypage 323).
For technical reasons, the flap may remain open
briefly after the rear view camera has been
deactivated.
Activating/deactivating the rear view
camera
XTo activate: make sure that the Activa‐
tion by R gearfunction is selected in the
multimedia system; see Digital Operator's
Manual.
XEngage reverse gear.
The rear view camera flap opens. The multi-
media system shows the area behind the vehi-
cle with guide lines.
The image from the rear view camera is avail-
able throughout the maneuvering process.
XShift the transmission to position P.
or
XDrive forwards a short distance.
Displays in the multimedia system
The rear view camera may show a distorted view
of obstacles, show them incorrectly or not at all.
The rear view camera does not show objects in
the following positions:
Rvery close to the rear bumper
Runder the rear bumper
Rin the area immediately above the handle in
the trunk lid
!Objects not at ground level may appear to
be further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.
:Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle
;White guide line without turning the steering
wheel, vehicle width including the exterior
mirrors (static)
=Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
?Yellow lane marking of the tires at current
steering wheel angle (dynamic)
Driving systems191
Driving and parking
Z