Problems with the transmission
ProblemPossible causes/consequences and0050Solutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
7G-TRONIC:it is only possible to shift into secondgear and reverse
gear.
9G-TRONIC: it is only partly possible to engage the gears or the trans-
mission is in position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
7G-TRONIC: IfD is selected, the transmission shifts into second
gear, if Ris selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
Refueling135
Driving and parking
Z
Assistance graphic menu
XPress the00E2 buttonon th esteering whee l
to open th emen ulist .
XPress 0064or0063 on thesteering whee lto
select th eAssistanc eGraphi cmenu.
XConfirmby pressing 0076on thesteering
wheel.
The assistanc egraphic displays th estatus of
and information from th efollowin gdrivin g
systems or drivin gsafet ysystems :
RDistancedisplay of DISTRONI CPLU S
(Ypage 147)
RSpotligh tfunction of Night View Assis tPlus
(Ypage 201)
RDistanc ewarning and th eautonomous
braking function COLLISION PREVENTION
ASSIST PLU S (
Ypage 64)
RPRE-SAF E®Brake(Ypage 68 )
RActive Blind Spot Assis t (Ypage 180)
RATTENTION ASSIST(Ypage 175)
RActive LaneKeepin gAssis t (Ypage 183)
XPress 0064to display th eATTENTION ASSIST
assessment.
Service menu
Introd uction
Dependin gon th eequipmen tinstalled in th e
vehicle, you hav eth efollowin goption sin th e
Servic e
menu:
RCallingup display message sin message
memory (Ypage 203)
RChecking th etire pressur eelectronically
(Ypage 309)
RCallin gup th eservic edue dat e (Ypage 279).
RChecking th eengin eoil level usin gth eon -
boar dcomputer (Ypage 275) (Mercedes-
AM G S 65 only)
Settings menu
Introd uction
Dependin gon th eequipmen tinstalled in th e
vehicle, you hav eth efollowin goption sin th e
Settings
menu:
RChangin gassistanc esetting s (Ypage 197)
RChangin ghead-up display setting s
(Ypage 200)
RChangin gth eligh tsetting s (Ypage 201)
RChangin gth einstrumen tcluste rsetting s
(Ypage 201)
RRestoring th efactory setting s (Ypage 202)
Assistance submenu
Deactivating/activating ESP®
Observeth e"Importan tsafet ynotes" section in
th edescription of ES P®(Ypage 67).
GWARNING
If you deactivat eES P
®,ES P®no longer sta-
bilizes th evehicle. There is an increased ris k
of skiddin gand an accident.
Only deactivat eES P
®in th esituation sdescri-
bed in th efollowing.
It may be best to deactivat eES P
®in th efollow-
ing situations:
Rwhen usin gsnow chain s
Rin deep snow
Ron sandor gravel
Fo rfurther information about ES P®,see
(Ypage 66).
XStart th eengine.
XPress th e00E2 buttonon th esteering whee l
to open th emen ulist .
XPress 0064or0063 on thesteering whee lto
select th eSettingsmenu.
XConfir mby pressing 0076on thesteering
wheel.
Menus and submenus19 7
On-board computer and displays
Z
XUsing0064or0063, select the AdditionalSpeedometer [km/h]function.
The current selection appears.
XTo activate/deactivate: press0076again.
Restoring the factory settings
XPress 00E2on the steering wheel to open the
menu list.
XPress 0064or0063 on the steering wheel to
select the Settingsmenu.
XConfirm by pressing 0076on the steering
wheel.
XPress 0064or0063 to select the FactorySettingssubmenu.
XPress0076to confirm.
The Reset All Settings?function
appears.
XPress the 0064or0063 button to select Noor
Yes.
XPress the 0076button to confirm the selec-
tion.
If you have selected and confirmed Yes
, the
multifunction display shows a confirmation
message.
For safety reasons, the Daytime Running
Lightsfunction in theLightssubmenu is only
reset when the vehicle is stationary.
AMG menu (Mercedes-AMG vehicles)
Warm-up
0043Digital speedometer
0044Gear indicator
0087Upshift indicator
0085Transmission fluid temperature
0083Engine oil temperature
XPress the 00E2button on the steering wheel
to open the menu list.
XPress 0064or0063 on the steering wheel to
select the AMGmenu.
XConfirm by pressing 0076on the steering
wheel.
Upshift indicator: upshift indicatorUP
0087
indicates that the engine has reached the
overrevving range when in the manual drive
program.
Engine/transmission oil temperature:
when the engine and transmission are at nor-
mal operating temperature, oil tempera-
ture 0085and 0083are displayed in white in the
multifunction display.
If the multifunction display shows oil temper-
ature 0085or0083 in blue, the engine or the
transmission are not yet at normal operating
temperature. Avoid driving at full engine out-
put during this time.
SETUP
0043Drive program C,Sor M
0044ESP®mode (ON/OFF)
0087Suspension setting SPORTorCOMFORT
XPress the 00E2button on the steering wheel
to open the menu list.
XPress the 0064or0063 button on the steering
wheel to select the AMGmenu.
XConfirm by pressing 0076on the steering
wheel.
XPress the 0064or0063 button until the
SETUP display appears.
202Menus and submenus
On-board computer and displays
Display messagesPossible causes/consequences and0050Solutions
00B2
CheckEngineOilAtNextRefueling
The engin eoil level has dropped to th eminimum level.
A warning tone also sounds.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 275).
XIf necessary, add engin eoil (Ypage 276).
If you have to ad dengin eoil frequently:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from any quali-
fie dspecialist workshop or on th eInternet at http://bevo.mercedes -
benz.com.
00B2
Check Engine OilLevel(Ad d1quart)(USA) Check EngineOil Level (Ad d 1Liter)(Canada)
Mercedes-AMG vehicles:
The engineoil level has dropped to th eminimum level.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 275).
XIf necessary, add engin eoil (Ypage 276).
If you have to ad dengin eoil frequently:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from aqualified
specialist workshop or on th eInternet at http://bevo.mercedes -
benz.co m.
00B2
Engine Oil LevelLow Stop VehicleTurn Engine Off
Mercedes-AMG vehicles:
The engine oil level is too low. There is a risk of engine damage.
XPull over and stop the vehicle safely and switch off the engine, pay-
ing attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 137).
XCheck the engine oil level (Ypage 275).
XIf necessary, add engine oil (Ypage 276).
00B6
Fuel Level Low
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
218Display messages
On-board computer and displays
XMake sure that the windshield wipers are
turned off.
XPull release lever0043on the hood.
The hood is released.
XReach into the gap, pull hood catch handle 0044
up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height of
approximately 8 in (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force.
Radiator
Do not cover up the radiator, such as with a
thermal mat or insect protection cover. The
readings of the on-board-diagnostic system may
otherwise be inaccurate. Some of these read-
ings are required by law and must be accurate at
all times.
Engine oil
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
274Engine compartment
Maintenance and care
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
General notes
Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 l) of oil per
600 miles (1000 km). The oil consumption may
be higher than this when the vehicle is new or if
you frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may be
in a different location.
When checking the oil level:
Rpark the vehicle on a level surface
Rthe engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature
Rif the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait about 30 minutes before carrying
out the measurement
Checking the oil level using the oil dip-
stick (except Mercedes-AMG S 65)
Example: checking the oil level using the oil
dipstick
XPull oil dipstick0043out of the dipstick guide
tube.
XWipe off oil dipstick 0043.
XSlowly slide oil dipstick 0043into the guide tube
to the stop, and take it out again.
If the level is between MIN mark 0087and MAX
mark 0044, the oil level is correct.
XIf the oil level has dropped to MIN mark 0087or
below, add 1.1 US qt (1.0 l)of engine oil.
Checking the oil level using the on-
board computer (Mercedes-AMG S 65)
Calling up the oil level check
XTurn the SmartKey to position 2in the ignition
lock (Ypage 121).
or
XOn vehicles with KEYLESS-GO, press the
Start/Stop button twice (Ypage 121).
XUse 00E2 on the steering wheel to call up the
list of menus.
XPress the 0064or0063 button on the steering
wheel to select the Servicemenu.
XConfirm by pressing 0076on the steering
wheel.
XUse 0064 or0063 to select the EngineOilLevelsubmenu.
XPress0076to confirm the selection.
The Measuring Engine Oil Level Accu‐
rate Only When Vehicle Is Levelmes-
sage appears in the multifunction display.
The measurement takes a few seconds. A mes-
sage appears in the multifunction display. The
messages are described in the following chap-
ter.
Oil level display messages in the multifunction display
Display messagesPossible causes/consequences and 0050Solutions
Engine Oil Level OKThe oil level is correct.
Check Engine OilLevel (Add 1 Liter)
The oil level is too low.
XAdd 1.1 US qt (1.0 liter) of engine oil.
Engine compartment275
Maintenance and care
Z
Display messagesPossible causes/consequences and0050Solutions
Reduce Engine OilLevel
The engineoil level is to ohigh .
XHaveexcess engin eoil siphoned off .
For Engine OilLevelIgnitionMustBe On
The ignition is switched off .
XTurn theSmartKey to position 2in th eignition loc k (Ypage 121).
or
XOn vehicles wit hKEYLESS-GO ,press th eStart/Sto pbutto ntwice
(Ypage 121).
Nee dMor eTim etoCheck Engine OilLevel
The require dwaiting period was no tobserved.
XIf th eengin eis at normal operating temperature: repeat th emeas -
uremen tafter about fiv eminutes.
If th eengin eis no tat normal operating temperature, e.g. if th e
engin ewas only started briefly: repeat th emeasuremen tafter
approximately 30 minutes.
Engine Oil LevelNotMeasurabl ewithEngine Runnin g
The engineis running; oil level measuremen tis no tpossible.
XSwitc hoff th eengine.
XIf th eengin eis at normal operating temperature: wait about fiv e
minute sbefore carryin gout th emeasurement.
If th eengin eis no tat normal operating temperature, e.g. if th e
engin ewas only started briefly: wait approximately 30 minute s
before carryin gout th emeasurement.
Adding engine oil
HEnvironmenta lnot e
Whe naddin goil, tak ecar eno tto spil lany. If
oil enters th esoil or waterways, it is harmful to
th eenvironment.
!Use only engin eoils and oil filters that are
approve dfor vehicles wit h aservic esystem. A
list of th eengin eoils and oil filters that hav e
been tested and approve din accordanc ewit h
Mercedes-Ben zSpecification sfor Service
Products is available at any authorize d
Mercedes-Ben zCenter.
The followin gcaus eengin efailure or damag e
to th eexhaust system:
RUse of engin eoils and oil filters that hav e
no tbeen expressl yapprove dfor th eservic e
system
RReplacement of engin eoil and oil filter after
th ereplacemen tinterval specified by th e
servic esystem has expired
RUse of engin eoil additive s
!Do notadd to omuc hoil. addin gto omuc h
engin eoil can result in damag eto th eengin e
or to th ecatalytic converter. Hav eexcess
engin eoil siphoned off .
Example: addingengin eoil
XTurn cap 0043counter-clockwise and remove it .
XAddengin eoil.
If th eoil level is at or belo wtheMIN mar kon
th eoil dipstick ,add 1. 1US qt (1.0 lite r) of
engi ne oil.
276Engine compartment
Maintenance and care
XReplacecap 0043on th efiller neck and tighten
clockwise.
Ensur ethat th ecap locks int oplac esecurely.
XChec kth eoil level again usin gth eoil dipstick
(except Mercedes-AM G S65) (Ypage 275).
XChec kth eoil level again usin gth eon-board
computer (Mercedes-AM G S65)
(
Ypage 275).
Further information on engin eoil (
Ypage 332).
Additional service products
Important safety notes
GWARNIN G
Certain component sin th eengin ecompart-
ment, suc has th eengine, radiato rand part s
of th eexhaust system, can become ver yhot .
Workin gin th eengin ecompartmen tposes a
ris kof injury.
Wher epossible, let th eengin ecool down and
touch only th ecomponent sdescribe din th e
following.
GWARNIN G
The engin ecompartmen tcontain smoving
components. Certain components, suc has
th eradiato rfan ,may continue to run or start
again suddenly when th eignition is off .There
is aris kof injury.
If you need to do any wor kinside th eengin e
compartment:
Rswitch off th eignition
Rnever reac hint oth earea wher ethere is a
ris kof danger from moving components,
suc has th efan rotation area
Rremove jewelr yand watches
Rkeep items of clothing and hair ,for exam-
ple, away from moving part s
GWARNING
The coolin gsystem is pressurized, particularly
when th emotor is warm .If you open th ecap ,
you could be scalded if hot coolan tsprays out .
There is aris kof injury.
Let th eengin ecool down before you open th e
cap .Wear gloves and eye protection .Slowly
open th ecap to reliev epressure.
GWARNIN G
Opening th ehoo dwhen th eengin eis over-
heated or when there is afir ein th eengin e
compartmen tcould expos eyou to hot gase s
or other servic eproducts .There is aris kof
injury.
Let an overheate dengin ecool down before
opening th ehood. If there is afir ein th e
engin ecompartment, keep th ehoo dclosed
and contact th efir edepartment.
Checking coolant level
GWARNIN G
Certain component sin th eengin ecompart-
ment, suc has th eengine, radiato rand part s
of th eexhaust system, can become ver yhot .
Workin gin th eengin ecompartmen tposes a
ris kof injury.
Wher epossible, let th eengin ecool down and
touch only th ecomponent sdescribe din th e
following.
GWARNIN G
The coolin gsystem is pressurized, particularly
when th emotor is warm .If you open th ecap ,
you could be scalded if hot coolan tsprays out .
There is aris kof injury.
Let th eengin ecool down before you open th e
cap .Wear gloves and eye protection .Slowly
open th ecap to reliev epressure.
Engine compartment277
Maintenance and care
Z