ProblemPossible causes/consequences andMSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 79).
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 294).
or
XJump-start the vehicle (Ypage 294).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 75) and replace it if necessary
(Ypage 75).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey77
Opening and closing
Z
Doors
Important safet ynotes
GWARNING
If children are lef tunsupervised in th evehicle,
they could:
Rope nth edoors ,thus endangerin gother
people or road users.
Rget out and disrup ttraffic .
Roperat eth evehicle' sequipment.
Additionally, children could set th evehicle in
motion if, fo rexample, they:
Rrelease th eparking brake .
Rshiftingth eautomatic transmissio nout of
par kposition P
RStart theengine.
There is aris kof an acciden tand injury.
Whe nleavin gth evehicle, always take th e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren or animals unattended in th e
vehicle. Always keep th eSmartKey out of
reach of children .
Unlockingan dopening doors from
th einside
Whe n adoo ris opened, th esid ewindow on that
sid eopens slightly. Whe nth edoo ris closed, th e
sid ewindow close sagain .
!The sid ewindows will no topen/close if th e
battery is discharged or if th esid ewindows
hav eiced up. It will then no tbe possible to
close th edoor. Do no tattempt to forc eth e
doo rclosed. You could otherwise damage th e
doo ror th esid ewindow.
You can ope n adoo rfrom insid eth evehicle
eve nif it has bee nlocked. If th evehicle has bee n
locke dwit hth eSmartKey or wit hKEYLESS-GO ,
opening adoo rfrom th einsid ewill trigger th e
anti-thef talar msystem. Switc hof fth ealar m
(
Ypage 71) .
XPull doorhandle ;.
If th edoo ris locked, locking knob :pop sup.
The doo ris unlocke dand opens .
Centrally locking an dunlocking th e
vehicle from th einside
You can centrall yloc kand unloc kth evehicle
from th einside. The buttons are located on bot h
doors .
XTo unlock :press butto n:.
XTo lock :press butto n;.
If th efront-passenger doo ris closed, th evehi-
cl e locks .
If th edriver's doo ris open, th edoo rstays
unlocked.
Thi sdoe sno tloc kor unloc kth efue lfiller flap
and th eglove box .
You canno tunloc kth evehicle centrall yfrom th e
insid eif th evehicle has bee nlocke dwit hth e
SmartKey or KEYLESS-GO .
The doors can be opene dfrom th einside.
If th evehicle has bee nlocke dwit hth eSmartKey
or wit hKEYLESS-GO ,opening adoo rfrom th e
insid ewill trigger th eanti-thef talar msystem.
Switc hof fth ealar m (
Ypage 71).
78Doors
Opening and closing
XPress closing button:in the trunk lid.
You can release the button as soon as the
trunk lid starts to close.
XTo stop the closing process:
RPress the Fbutton on the SmartKey.
RPress the top of the star on the trunk lid.
RPress closing button :or locking but-
ton ;on the trunk lid.
RPress the remote operating switch on the
driver's door.
RIn vehicles with HANDS-FREE ACCESS:
kick into the sensor detection range under
the bumper with your foot.
iIf the F button on the SmartKey is
pressed or HANDS-FREE ACCESS is initiated
after the closing process is stopped, the trunk
lid opens.
Vehicles with trunk lid remote closing fea-
ture and KEYLESS-GO: when all the doors are
closed, you can simultaneously close the trunk
lid and lock the vehicle. The SmartKey must be
located to the rear of the vehicle.
XPress and release locking button ;on the
trunk lid.
If a KEYLESS-GO key is detected outside the
vehicle, the trunk lid closes and the vehicle
locks.
If KEYLESS-GO detects a second SmartKey out- side the vehicle, the trunk lid remains closed.
If KEYLESS-GO detects a SmartKey in the trunk,
the trunk lid opens again after it is closed.
HANDS-FREE ACCESS
Important safety notes
GWARNING
The vehicle's exhaust system may be very hot. You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking move-
ment within the detection range of sensors.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the trunk lid or stop the
procedure without using your hands. This is use- ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points:
RCarry your KEYLESS-GO key about your per-
son. The KEYLESS-GO key must be in the rear
detection range of the vehicle.
RWhen making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, for example on ice.
82Trunk
Opening and closing
RAlways ensure that you only make the kicking
movement within the detection range of sen-
sors:.
RStand at least 12 in (30 cm) away from the
rear area while doing so.
RDo not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
RHANDS-FREE ACCESS does not function
when the engine is started.
RDirt caused by road salt around sensors :
may restrict functionality.
RUsing the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
RIf a KEYLESS-GO key is within the rear detec-
tion range of KEYLESS-GO, HANDS-FREE
ACCESS could be triggered. The trunk lid
could thus be opened or closed unintention-
ally, for example, if you:
-sit on the edge of the trunk.
-set something down or lift something up
behind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your
person in these situations or in situations sim-
ilar to these. This will prevent unintentional
opening or closing of the trunk lid.
Operation
XTo open or close: kick into sensor detection
range :under the bumper with your foot.
A warning tone will sound while the trunk lid is
opening or closing.
XIf the trunk lid does not open or close after
several attempts: wait at least ten seconds
then move your leg under the bumper once
again.
If you hold your foot under the bumper for too
long, the trunk lid does not open or close. Repeat the leg movement more quickly if this
occurs.
To stop the opening or closing procedure, you
have the following options:
RKick with your foot in sensor detection
range
:under the bumper.
RPress the closing button on the trunk lid.
RPress the top of the star on the trunk lid.
RPress the Fbutton on the SmartKey
If the trunk lid closing procedure has been stop-
ped:
Rmove your foot under the bumper again and
the trunk lid will open
If the trunk lid opening procedure has been
stopped:
Rmove your foot under the bumper again and
the trunk lid will close
Opening/closing automatically from
inside
Important safety notes
GWARNING
The reversing feature does not respond:
Rto soft, light and thin objects, e.g. fingers
Rover the last 1/3 in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
trunk lid, or
Rpress the top of the star on the trunk lid
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
Trunk83
Opening and closing
Z
XTurn the SmartKey to position1or 2in the
ignition lock.
XFold the armrest to the left or the right
(Ypage 256).
XTo open all side windows: press and hold
button :to the point of resistance.
XTo open all side windows fully: press
switch :beyond the point of resistance.
XTo close all side windows: pull and hold
button :.
Using KEYLESS-GO
GWARNING
When using the convenience closing feature,
parts of the body could be trapped in the clos-
ing area when a side window is being closed.
There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
Proceed as follows if someone is trapped:
XRelease recessed sensor surface on the door
handle.
XImmediately pull and hold the door handle
and keep the door handle pulled.
The side windows open.
With KEYLESS-GO you can close all side win-
dows simultaneously. The KEYLESS-GO key
must be outside the vehicle. All the doors must
be closed.
XTouch recessed sensor surface :on the
door handle until the side windows are fully
closed.
iMake sure you only touch recessed sensor
surface :.
XTo interrupt convenience closing: release
recessed sensor surface :on the door han-
dle.
Convenience opening
General notes
If the SmartKey is in close proximity to the vehi-
cle, the convenience opening function is availa-
ble.
You can ventilate the vehicle before you start
driving.
To do this, the SmartKey is used to carry out the
following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Rswitch on the seat ventilation for the driver's
seat
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
Convenience opening
XTo interrupt convenience opening: release
the % button.
Convenience closing feature
Important safety notes
GWARNING
When using the convenience closing feature,
parts of the body could be trapped in the clos-
ing area when a side window is being closed.
There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
Side windows87
Opening and closing
Z
Using the SmartKey
XTo interrupt convenience closing:release
the & button.
Using KEYLESS-GO
The SmartKey must be outside the vehicle. All
the doors must be closed.
iMake sure you only touch recessed sensor
surface :.
XTo interrupt convenience closing: release
recessed sensor surface :on the door han-
dle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
XClose all the doors.
XTurn the SmartKey to position 1or 2in the
ignition lock.
XClose the soft top (Ypage 90).
XPull the corresponding switch on the door
control panel until the side window is com-
pletely closed (
Ypage 86).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch on
the door control panel until the side window is
completely closed (
Ypage 86).
XHold the switch for an additional second.
XIf the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above.
Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
88Side windows
Opening and closing
Overview of climate control systems
General notes
Observe the settings recommended on the fol-
lowing pages. The windows could otherwise fog
up.
To prevent the windows from fogging up:
Rswitch off climate control only briefly
Rswitch on air-recirculation mode only briefly
Rswitch on the cooling with air dehumidifica-
tion function
Rswitch on the defrost windshield function
briefly, if required
Climate control regulates the temperature and
air humidity in the vehicle interior. The air filter
cleans the air, thus improving the interior cli-
mate.
The "Cooling with air dehumidification" function
is only available when the engine is running.
Optimum climate control is only achieved with
the side windows and roof closed.
If you start the engine using your smartphone,
the last selected climate control setting is reac-
tivated (
Ypage 126).
The residual heat function can only be activated
or deactivated with the ignition switched off
(
Ypage 120).
To enable the air conditioning, pollutant moni-
toring and air filtering systems to function cor-
rectly, an interior filter must be used at all times. Ensure that the filter is properly installed and that the filter housing in the engine compart-
ment is correctly and tightly sealed by the cover
at all times during operation. Use filters that
have been recommended and approved by
Mercedes-Benz. Always have service work car-
ried out at a qualified specialist workshop.
The integrated filter filters out most particles of dust and soot and completely filters out pollen.
It also reduces gaseous pollutants and odors. A
clogged filter reduces the amount of air suppliedto the vehicle interior. For this reason, you
should always observe the interval for replacing
the filter, which is specified in the Maintenance
Booklet. As it depends on environmental condi- tions, e.g. heavy air pollution, the interval may
be shorter than stated in the Maintenance Book-
let.
iWhen the weather is warm, ventilate the
vehicle for a brief period. This will speed up
the cooling process and the desired interior
temperature will be reached more quickly.
iIt is possible that the blower may be activa-
ted automatically 60 minutes after the Smart-
Key has been removed depending on various
factors, e.g. the outside temperature. In vehi- cles with the KEYLESS-GO or KEYLESS-GO
start function, the blower can switch on auto-
matically after the engine has been switched
off and the door opened. The vehicle is then
ventilated for 30 minutes to dry the automatic
climate control.
114Overview of climate control systems
Climate control
There is a risk of fire and an accident. Releasethe parking brake fully before driving off.
!Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!At low engine oil temperatures under 68 ‡
(+20 †), the maximum engine speed is limi-
ted in order to protect the engine. To protect
the engine and maintain smooth engine oper-
ation, avoid driving at full throttle when the
engine is cold.
Key positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
The SmartKey can be turned in the ignition lock
even if it is not the correct SmartKey for the
vehicle. The ignition is not switched on. The
engine cannot be started.
Start/Stop button
General notes
All vehicles are equipped with a removable
Start/Stop button.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in the
vehicle.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (Ypage 73).
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 78), you can continue
to start the engine with the Start/Stop button.
124Driving
Driving and parking