2017 MERCEDES-BENZ METRIS load capacity

Tire size designation, load-bearing
capacity, speed rating .................... 291
Tire tread ....................................... 278
Tire tread (definition) ..................... 295
Total load limit (definition) ............. 296
Traction (definition) ....................... 296
TWR (permissible trailer drawbar
noseweight) (definition) ................. 296
Uniform Tire Quality Grading
Standards (definition) .................... 294
Wear indicator (definition) ............. 296
Wheel and tire combination ........... 300
Wheel rim (definition) .................... 294
Wheel/tire combinations ............... 300
Tool
see Vehicle tool kit
Top Tether ............................................ 61
Tow-starting
Emergency engine starting ............ 276
Important safety notes .................. 274
Towing
If the vehicle is stuck ..................... 276
Installing/removing the towing
eye ................................................. 275
Towing a trailer
Active Parking Assist ..................... 154
Axle load, permissible .................... 314
Cleaning the trailer tow hitch ......... 267
Coupling up a trailer ...................... 165
Decoupling a trailer ....................... 167
Driving tips .................................... 163
Notes on retrofitting ...................... 313
Power supply ................................. 168
Trailer loads ................................... 314
Towing away
Important safety guidelines ........... 274
With both axles on the ground ....... 276
With the rear axle raised ................ 275
Towing eye ......................................... 270
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 167
Trailer operation
Lights display messages (vehicle
with steering wheel buttons) ......... 209
Lights display messages (vehicle
without steering wheel buttons) .... 196Trai
ler towing
Blind Spot Assist ............................ 148
ESP
®................................................ 67
PARKTRONIC ................................. 154
Permissible trailer loads and
drawbar noseweights ..................... 167
Transmission
see Automatic transmission
Transmission oil ........................ 308, 309
Transmission positions
Automatic transmission ................. 127
Display (DIRECT SELECT lever) ...... 128
Transport
Lashing straps ............................... 245
Loading guidelines ......................... 242
Stickers ......................................... 245
Vehicle ........................................... 276
Transport by rail ................................ 137
Transportation
Rail ................................................ 137
Transportation aids
Load protection net ....................... 247
Transporting
Cargo compartment variations ...... 244
Load distribution ............................ 243
Securing a load .............................. 244
Trim pieces (cleaning instruc-
tions) .................................................. 268
Trip computer
Displaying (vehicle with steering
wheel buttons) ............................... 179
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Resetting (vehicle with steering
wheel buttons) ............................... 179
Resetting (vehicle without steer-
ing wheel buttons) ......................... 172
Selecting the display units (vehi-
cle with steering wheel buttons) .... 186
Selecting the display units (vehi-
cle without steering wheel but-
tons) .............................................. 175
Trip odometer
Displaying (vehicle with steering
wheel buttons) ............................... 178
Displaying (vehicle without steer-
ing wheel buttons) ......................... 172
Index23

Information on the audio system control knob
can be found in the separate operating
instructions.
Symbol=is highlighted. The distance spec-
ifications now only apply to objects that are at
the same level as the ball coupling.
XBack up carefully, making sure that trailer
drawbar locating aid ;points approximately
in the direction of trailer drawbar :.
XBack up carefully until trailer drawbar :rea-
ches red guide line A.
The distance between trailer drawbar :and
ball coupling ?is now approximately 12 in
(0.30 m).
XCouple the trailer (Ypage 163).
Towing a trailer
Notes on trailer towing
Important safety notes
GWARNING
Installing an unsuitable ball coupling may
result in overloading of the trailer tow hitch
and the rear axle. This applies especially if the ball coupling in question is longer or angled
differently. This could seriously impair the
driving characteristics and the trailer can
come loose. There is a risk of an accident.
You should only ever install a ball coupling
that has the permissible dimensions and that
is designed to meet your trailer-towing
requirements. Do not modify the ball coupling
or the trailer tow hitch.
GWARNING
If you use a ball coupling that is not approved
for your vehicle, it may cause excessive strain
on the trailer tow hitch. This can cause dam-
age to the vehicle and the trailer may come
loose during the journey. The handling may be
impaired and the rear axle may be overloaded.
This may lead to an accident involving serious
or even fatal injury.
Therefore note the following:
ROnly install a ball coupling that is approved
for your vehicle.
RBefore the journey, make sure that the ball
coupling is correctly installed and secured.
To do this, observe the operating instruc-
tions of the ball coupling manufacturer.
RDo not make any modifications to the ball
coupling or the trailer tow hitch.
You must observe the operating instructions
of the trailer tow hitch or ball coupling manu-
facturer.
GWARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving and endanger other road users. There is a risk
of an accident and injury.
Install and secure the ball coupling as descri-
bed in the ball coupling manufacturer's instal-
lation instructions. Make sure that the ball
coupling is correctly installed and secured
before every journey.
GWARNING
When the vehicle/trailer combination begins
to lurch, you could lose control of it. The vehi- cle/trailer combination could even rollover.
There is a risk of an accident.
On no account should you attempt to
straighten up the vehicle/trailer combination
by increasing the speed. Reduce vehicle
speed and do not countersteer. Apply the
brake as necessary.
You can attach carrier systems such as bicycle
racks or load-bearing implements on the ball
coupling. The maximum load-bearing capacity
of 165 lb (75 kg) applies when using carrier sys-
tems on the ball coupling.
Always observe the operating instructions pro-
vided by the manufacturers of the trailer cou-
pling and the ball coupling.
Couple and decouple the trailer carefully. When
backing up the towing vehicle, make sure
nobody is standing between the vehicle and the trailer.
Towing a trailer163
Driving and parking
Z

Cigarette lighter in the front compart-
ment
XTo use the cigarette lighter:turn the key to
position 1in the ignition lock (Ypage 121).
XPress in cigarette lighter :.
The cigarette lighter will pop out automati-
cally when the heating element is red-hot.
XPull the cigarette lighter out of the socket by
its handle.
The cigarette lighter socket can be used for
accessories with a maximum power consump-
tion of 180 W (15A).
If you use th esockets to connec taccessories
fo rlon gperiod swhe nth eengin eis switched off,
th estarter battery may discharge. An emer -
gency cut-off ensures that th eon-boar dvoltage
doe sno tdro pto olow. If th eon-boar dvoltage is
to olow, powe rto th esocke tis automatically
cut .Thi sensures that ther eis sufficien tpowe r
to start th eengine.
12 Vsocket
Whe nth eke yis turned to position 1in th eigni-
tion lock, th esockets can be used fo raccesso- rie
swit h a maximum powe rconsumption of
18 0 W (15 A) .
If you use th esockets fo rlon gperiod swhe nth e
engin eis switched off, th estarter battery may
discharge. If th eon-boar dvoltage is to olow, it
might then no longer be possible to start th e
engine.
The socke tin th ecenter console an dth esocke t
in th esid eof th ecargo compartment are no t
automatically deactivated if th eon-boar dvolt -
age is low. The additional sockets in th erear
compartment are automatically deactivated if
th eon-boar dvoltage is low.
Additional 12 Vsockets may be located in th e
corner trim next to th etailgate an din th esid e
trim on th elef tan dright-han dsides.
XLif tup th ecove rof socke t: .
Mobile communications equipment
GWARNING
Operatin gmobile information systems an d
communication devices whil edrivin gwill dis -
tract you from traffic conditions. In addition ,
you could then los econtro lof th evehicle.
There is aris kof an accident.
Only operat ethese devices whe nth evehicle
is stationary.
Observe th elegal requirements fo rth ecountr y
in whic hyou are currently drivin gwhe noperat -
in g mobile communication equipment .
Please remember, anavigation syste mdoe sno t
supply information on th eload-bearin gcapacity
of bridge sor th eoverhead clearance of under -
passes. The drive rremains responsible fo r
safet yat all times.
You an dother scan suffe rhealth-related dam -
age through electromagnetic radiation .By usin g
an exterio rantenna, apossible health ris k
caused by electromagnetic fields ,as discussed
in scientific circles ,is take ninto account. Only
hav eth eexterio rantenn ainstalled by aqualifie d
specialis tworkshop .
Failur eto observe th eMercedes-Ben zinstalla-
tion specification scan result in th einvalidation
of your vehicle' soperatin gpermit .
You will fin d
i
nformation on retrofitting electrical
or electronic equipment under “Vehicle elec -
tronics” (
Ypage 303).
Mobile communications equipment241
Stowing an d features
Z

XAlways transport loads in the cargo compart-
ment and with the seat backrests folded up
and properly locked in position.
XAlways place the load against the backrests ofthe front or rear seats.
XMove large and heavy loads as far towards thefront of the vehicle as possible against the
front or rear seats. Stow the load flush with
the rear or front seats.
XAlways additionally secure the load with suit-
able load-securing aids or tie downs.
Observe the following notes:
RDo not stack loads higher than the upper edge
of the backrests.
RTransport loads behind seats that are not
occupied.
RIf the rear bench seat is not occupied, insert
the seat belts crosswise into the buckle of the
opposite seat belt.
Cargo compartment variations
You can vary the cargo compartment according
to your transportation requirements as follows:
Rby folding the seat backrests forward to the
table position.
Rby removing the rear bench seat.
You will find information about rear bench seats in the "Rear bench seats" section (
Ypage 86).
Securing loads
Important safety notes
GWARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction, brak- ing maneuvers or an accident:
Rthe cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
Rthe load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads.
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act- ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force
absorption. Load the anchorages evenly.
Spread the load evenly across the cargo tie-
down points/cargo tie-down rings. You will find information on the maximum loading capacity of
the cargo tie-down points under "Cargo tie-
down points and carrier systems" (
Ypage 312).
Do not attempt to modify or repair the cargo tie-
down points/cargo tie-down rings or tie downs.
Read the information on qualified specialist
workshops: (
Ypage 31).
As the driver, you are responsible for ensuring
that:
RThe load is secured against slipping, tipping,
rolling or falling off in normal traffic condi-
tions, should the vehicle swerve to avoid an
obstacle, in the event of full brake application
and on poor road surfaces.
RThe applicable requirements and guidelines
relating to load-securing practices must be
met.
If this is not the case, this may constitute a
punishable offense, depending on local legis-
lation and any ensuing consequences.
Always observe the legal requirements for the country you are currently in.
Make sure that the load is secure before every
journey and at regular intervals during a long
journey. Correct an incorrectly or inadequately
secured load if necessary.
Always observe the operating instructions or the
notes of the lashing strap manufacturer for the
operation of the lashing strap.
You can obtain information about securing the
load correctly from the manufacturer of the load
securing aids or tie down for securing the load.
244Securing loads
Transporting loads

Also observe the safety information in the load-
ing directions (Ypage 242).
XFill spaces between the load and the cargo
compartment walls or wheel housings (form-
locking). Use rigid load securing aids, such as
wedges, wooden fixings or padding.
XAttach secured and stabilized loads in all
directions to the cargo tie-down rings and the
guide rails in the rear.
Only use tie downs, such as lashing nets and
lashing straps, that have been tested in
accordance with current standards.
When securing a load, always use the closest cargo tie-down rings and pad sharp edges for
protection.
Cargo tie-down points (example: Cargo Van)
Fixed cargo tie-down points on the floor
:
Guide/load rails
;Cargo tie-down rings
If your vehicle is equipped with guide/loading
rails :in the floor, you can place lashing rods
directly in front of and behind the load. The lash-
ing rods directly absorb the potential shifting
forces.
Securing loads on the cargo compartment floor
by lashing them down is only recommended for lightweight loads. Place non-slip mats (anti-slip
mats) under the load to increase load security.
Lashing straps
Important safety notes
GWARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction, brak- ing maneuvers or an accident:
Rthe cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
Rthe load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads.
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act-
ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force absorption. Load the anchorages evenly.
Always observe the operating instructions or the
notes of the la shing strap ma

nufacturer for the
operation of the lashing strap.
Securing loads on the cargo compartment floor
by lashing them down is only recommended for
lightweight loads. Place non-slip mats (anti-slip
mats) under the load to increase load security.
Lashing straps245
Transporting loads
Z

Notes and information on:
Rthe operation of the cargo tie-down rings and
cargo tie-down points can be found in the
"Securing a load" section (
Ypage 244)
Rthe maximum loading capacity of the cargo
tie-down points can be found in the "Technical
data" section (
Ypage 312)
Rthe maximum loading capacity of the lashing
strap can be found on the lashing strap label
If the label is missing or illegible, the lashing
strap is ready to be discarded. Such a lashing
strap must be removed from use.
If stickers have been included in the delivery:
XClean the surface before sticker:is affixed.
The stickers must be affixed to a flat, metallic
surface free from grease and dust.
XAffix stickers :on every side of the vehicle in
close proximity to the loading rails in a clearly
visible location.
Tensioning strap
XObserve the important safety notes
(Ypage 245) and the tips in the "Securing a
load" sections (Ypage 244).
XTo tighten the tensioning strap: press ten-
sioning lever =and keep it pressed.
XGuide tensioning strap :between tension-
ing lever =and brace ;as illustrated and
tighten it.
XRelease tensioning lever =.
XTo release the tensioning strap: press ten-
sioning lever =and pull tensioning strap :
out from the strap buckle.
246Lashing straps
Transporting loads

Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
responsible manner. Comply with the instruc-
tions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before carrying out maintenance measures and
repairs, you must read the following documents
relating to maintenance measures and repairs:
Rrelevant sections of the technical documen-
tation such as the Operator's Manual and
workshop information
Rlegal stipulations such as work safety regula-
tions and accident prevention regulations
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use a vehicle jack instead of stands. The
jack is designed only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 31).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and frequency of maintenance work and
contains additional notes on the Limited War-
ranty. You will find information about service
products approved by Mercede s-Benz a
ndcapacities under "Service products and capaci-
ties" (
Ypage 304)
Maintenance services must be carried out in
accordance with the provisions and recommen- dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
Observe the information under "Mercedes-Benz
genuine parts" (
Ypage 33).
Service interval display
General notes
The service interval display informs you of the
next service due date. Information on the type of
service and service intervals can be found in the
Maintenance Booklet.
iThe service interval display does not provide
information about the engine oil level. The
service interval display should therefore not
be confused with the engine oil level display.
For example, the display shows one of the fol-
lowing service messages for a few seconds:
RService A in .. days
RService A Dueor Service A Due
RServ. A Exceed. by .. Days
Then either the remaining time or distance until
the next service due date is displayed. If the
service due date has been exceeded, the
elapsed time or distance traveled after the over-
due service date is shown. The letter in the dis-
play message indicates which service is due. A
stands for a minor service andBfor a major ser-
vice.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Commercial Van Center,
will reset the service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
The prescribed service interval is based on nor- mal vehicle use. Service work will need to be
performed more frequently than prescribed if
the vehicle is operated under more arduous con-
ditions or with higher loads. Such arduous con-
ditions include:
Rregular city driving with frequent intermediate
stops
Rdriving predominantly short distances
Maintenance257
Maintenance and care
Z

Tire and Loading Information placard
Maximum permissible gross weight
:Maximum number of seats
;Maximum permissible gross weight
XSpecification for maximum permissible gross
weight ;is listed in the Tire and Loading
Information placard: "The gross weight of
occupants and luggage must not exceed XXX
kilograms or XXX lbs."
The gross weight of all vehicle occupants, cargo,
luggage and trailer load/noseweight (if applica-
ble) must not exceed the specified value.
iThe details on the Tire and Loading Infor-
mation placard illustration are only an exam-
ple. The maximum permissible gross weight is
vehicle-specific and may deviate from the
data shown here. The maximum permissible
gross weight that applies to your vehicle can
be found on your vehicle's Tire and Loading
Information placard.
Number of seats
:Maximum number of seats
;Maximum permissible gross weight Maximum number of seats
:determines the
maximum number of occupants allowed to
travel in the vehicle. This information can be
found on the Tire and Loading Information plac- ard.
iThe details on the Tire and Loading Infor-
mation placard illustration are only an exam-
ple. The number of seats is vehicle-specific
and can differ from the details shown. The
number of seats in your vehicle can be found
on the Tire and Loading Information placard.
Determining the maximum load
Individual steps
The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575 in
accordance with the "National Traffic and Motor
Vehicle Safety Act of 1966".
XStep 1: Locate the statement "The combined
weight of occupants and cargo should never
exceed XXX kg or XXX lbs." on your vehicle's
Tire and Loading Information placard.
XStep 2: Determine the combined weight of
the driver and passengers that will be travel-
ing in your vehicle.
XStep 3: Subtract the combined weight of the
driver and passengers from XXX kilograms or
XXX lbs.
XStep 4: The resulting figure equals the avail-
able amount of cargo and luggage load capa-
city. For example, if the "XXX" amount equals
1400 lbs and there will be five 150-pound
passengers in your vehicle, the amount of
available cargo and luggage load capacity is
650 lbs (1400 Ò750 (5 x 150) = 650 lbs).
XStep 5: Determine the combined weight of
luggage and cargo being loaded on the vehi-
cle. For reasons of safety, that weight must
not exceed the available cargo and luggage
cargo capacity calculated in step 4.
XStep 6 (if applicable): If your vehicle is tow-
ing a trailer, load from the trailer will be trans-
ferred to your vehicle. Please consult the Tire
and Loading Information placard, to deter-
mine how this reduces the available cargo and
luggage load capacity of your vehicle.
Loading the vehicle289
Wheels and tires
Z