
SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart- Key. Do not keep the KEYLESS-GO or KEYLESS-GO
Start function key in the temperature-controlled
cup holder. Otherwise, the KEYLESS-GO or KEY-
LESS-GO Start function key will not be detected.
Vehicles with KEYLESS-GO start function:
do
not keep the SmartKey in the cargo compart-
ment. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
SmartKey functions
:& Locks the vehicle
;FOpens/closes the tailgate
=%Unlocks the vehicle
XTo unlock centrally: press the%button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Ranti-theft protection is reactivated.
XTo lock centrally: press the&button.
The SmartKey centrally locks and unlocks the
following components:
Rthe doors
Rthe tailgate
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (
Ypage 239).
You will receive visual and acoustic locking con-
firmation if all components were able to be
locked.
74SmartKey
Opening and closing 

If activated in the multimedia system, the loca-
tor lighting also lights up in the dark (see sepa-
rate operating instructions).
XTo open the tailgate automatically from
outside the vehicle:press and hold theF
button until the tailgate opens.
Vehicles with KEYLESS-GO:
XTo close the tailgate automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
press the Fbutton on the SmartKey.
When the tailgate closes you can then release
the button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY-
LESS-GO key in the vehicle (
Ypage 140).
Locking/unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
& button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
KEYLESS-GO checks whether a valid SmartKey
is in the vehicle by periodically establishing a
radio connection between the vehicle and the
SmartKey. This happens:
Rwhen starting the engine
Rwhile driving
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle: touch the inner sur-
face of the door handle.
XTo lock the vehicle: touch sensor surface :
or ;.
Make sure that you do not touch the inner
surface of the door handle.
XConvenience closing feature: touch
recessed sensor surface ;for an extended
period.
Further information on the convenience closing
feature (
Ypage 87).
If you pull on the handle of the tailgate, only the cargo compartment of the vehicle is unlocked.
Deactivating and activating
If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby.
XTo deactivate: press the&button on the
SmartKey twice in rapid succession.
The battery check lamp of the SmartKey
flashes twice briefly and lights up once, KEY-
LESS-GO is deactivated (
Ypage 77).
XTo activate: press any button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again.
SmartKey75
Opening and closing
Z 

ProblemPossible causes/consequences andMSolutions
There is interference from a powerful source of radio waves.
XUnlock (Ypage 81) or lock (Ypage 81) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 81) or lock (Ypage 81) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 338).
or
XJump-start the vehicle (Ypage 338).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 77) and replace it if necessary
(Ypage 77).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey79
Opening and closing
Z 

Doors
Important safet ynotes
GWARNING
If children are lef tunsupervised in th evehicle,
they could:
Rope nth edoors ,thus endangerin gother
people or road users.
Rget out and disrup ttraffic .
Roperat eth evehicle' sequipment.
Additionally, children could set th evehicle in
motion if, fo rexample, they:
Rrelease th eparking brake .
Rshiftingth eautomatic transmissio nout of
par kposition P
RStart theengine.
There is aris kof an acciden tand injury.
Whe nleavin gth evehicle, always take th e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren or animals unattended in th e
vehicle. Always keep th eSmartKey out of
reach of children .
Unlockingan dopening doors from
th einside
You can ope n adoo rfrom insid eth evehicle
eve nif it has bee nlocked. You can only ope nth e
rea rdoors from insid eth evehicle if they are no t
secure dby th echild-proof locks (
Ypage 62).
If th evehicle has previously bee nlocke dfrom
th eoutside, opening adoo rfrom th einsid ewill
trigger th eanti-thef talar msystem. Switc hof f
th ealar m (
Ypage 72).
XFront door: pull doorhandle ;.
If th edoo ris locked, locking knob :pop sup.
The doo ris unlocke dand can be opened.
XRea rdoor: pull doo rhandle ;.
If th edoo ris locked, locking knob :pop sup
and th edoo runlocks .
XPull doo rhandle ;again .
The doo rcan be opened.
Centrally locking an dunlocking th e
vehicle from th einside
You can centrall yloc kor unloc kth evehicle from
th einside. The buttons are located on bot hfron t
doors .
XTo unlock :press butto n:.
XTo lock :press butto n;.
If th efront-passenger doo ris closed, th evehi-
cl e locks .
Meanwhile, th efue lfiller flap will no tbe locke d
or unlocked.
You canno tunloc kth evehicle centrall yfrom th e
insid eif th evehicle has bee nlocke dfrom th e
outside.
You can ope n afron tdoo rfrom insid eth evehi-
cl e eve nif it has bee nlocked.
If alocke ddoo ris opene dfrom th einside, th e
previous unloc kstatus of th evehicle will be
take ninto consideration if:
Rth evehicle was locke dusin gth elocking but -
to nfo rth ecentral locking ,or
Rif th evehicle was locke dautomatically
The vehicle will be full yunlocke dif it had previ-
ousl ybee nfull yunlocked. If only th edriver's
doo rhad bee npreviously unlocked, only th e
doo rwhic hhas bee nopene dfrom th einsid eis
unlocked.
80Doors
Opening and closing 

Automa tic locking featu re
XTo deactivate:press and hold butto n: for
about fiv eseconds until atone sounds.
XTo activate: press and hold butto n; for
about fiv eseconds until atone sounds.
If you press on eof th etwo buttons and do no t
hear atone ,th erelevan tsetting has already
been selected.
The vehicl eis locke dautomatically when th e
ignition is switched on and th ewheels are turn-
ing .
You could therefor ebe locke dout if:
Rth evehicl eis bein gpushed.
Rth evehicl eis bein gtowed.
Rth evehicl eis on aroller dynamometer.
You can also switch th eautomatic locking func-
tion on and off usin gth eon-board computer
(
Ypage 239).
Power closing
Powe rclosin gpulls th edoor sand tailgat eint o
their locks automatically eve nif they are no t
completely closed.
XTo power close adoor :push th edoor int o
th eloc kup to th efirst deten tposition .
Powe rclosin gwill pull th edoor fully closed.
XTo power close th etailgate: lightlypress
th etailgat edownwards.
Powe rclosin gwill pull th etailgat efully
closed.
Unlocking/locking the driver's door
using the mechanical key
i
If you want to centrally loc kth evehicl eusin g
th emechanical key, begi nby pressing th e
locking butto nfor th einterior locking mech-
anism while th edriver's door is open .The n
loc kth edriver's door usin gth emechanical
key.
XInser tth emechanical ke yint oth eloc kof th e
driver's door as far as it will go.
XTo unlock: turnth emechanical ke ycounter-
clockwise to position 1.
XTo lock:turnth emechanical ke yclockwise as
far as it will go to position 1.
If you use th emechanical ke yto unloc kand
open th edriver's door ,th eanti-thef talarm sys-
te m will be triggered .Switc hoff th ealarm
(
Ypage 72).
If you loc kth evehicl eas described above, th e
fuel filler flap is no tlocked. The anti-thef talarm
system is no tarmed.
Cargo compa rtment
Import ant safety notes
GWARNIN G
Combustion engines emi tpoisonous exhaust
gase ssuc has carbon monoxide. If th etailgat e
is open when th eengin eis running, particu-
larly if th evehicl eis moving ,exhaust fumes
could ente rth epassenger compartment.
There is aris kof poisoning .
Turn off th eengin ebefore opening th etail-
gate. Never drive wit hth etailgat eopen .
Cargo compartment81
Opening and closing
Z 

Closing
XPull the tailgate down using recess:.
XAllow the tailgate to drop into the lock.
XLock the vehicle if necessary with the &
button on the SmartKey or with KEYLESS-GO.
iIf a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
tailgate.
Rpull the handle on the tailgate
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 384).
iNotes on the automatic reversing feature for
the tailgate (Ypage 82).
Opening the tailgate automatically
You can open the tailgate automatically with the
SmartKey or the handle in the tailgate.
XPress and hold the Fbutton on the Smart-
Key until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or
XWith the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically
Cargo compartment83
Opening and closing
Z 

XTo close:press closing button :in the tail-
gate.
or
XPress and hold the Fbutton on the Smart-
Key until the tailgate closes.
You can release the button as soon as the
tailgate starts to close.
or
XPull the tailgate downwards slightly.
You can release the tailgate as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO: you can simultane-
ously close and lock the tailgate.
XPress locking button ;in the tailgate.
If a KEYLESS-GO key is detected outside the
vehicle, the tailgate closes and locks. All the
doors must be shut and the SmartKey located
in the vicinity of the tailgate.
iThe tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in the
ignition.
If the tailgate touches an object while closing,
the closing procedure is interrupted and the
tailgate reopens.
iIf a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
inside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 384).
iNotes on the automatic reversing feature for
the tailgate (Ypage 82).
Opening and closing
XTo open:pull remote operating switch :for
the tailgate until the tailgate opens.
XTo close: turn the SmartKey to position 1or 2
in the ignition lock.
XPress remote operating switch for tailgate :
until the tailgate is completely closed.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary and
unlocked.
84Cargo compartment
Opening and closing 

GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window during the closing
process, the side window opens again automat-
ically. However, the automatic reversing feature
is only an aid and does not relieve you of the
responsibility of paying attention when closing a
side window.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in(4 mm) of the closing
movement
Rduring resetting
Rwhen closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or 2in the
ignition lock.
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
If you press the switch beyond the point of
resistance and release, automatic operation is
started in the corresponding direction. You can
stop automatic operation by pressing/pulling
the switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function is available for up to five
minutes or until the driver's or front-passenger
door is opened.
The side windows cannot be operated from the
rear when the override feature for the side win-
dows is activated (
Ypage 62).
Opening and closing the hinged side
windows
The hinged side windows are operated electri-
cally from the from the driver's seat.
86Side windows
Opening and closing