2017 MERCEDES-BENZ GLS-Class SUV towing

XSecure the bolt using spring cotterB.
XCheck the ball coupling, bolt and spring cotter
for correct installation.
If the ball coupling cannot be correctly mounted,
remove the ball coupling. Under these circum-
stances, the ball coupling must not be used for
trailer towing.
Have the entire trailer tow hitch checked at a
qualified specialist workshop.
Coupling up a trailer
!
Do not connect the trailer's brake system (if
featured) to the hydraulic brake system of the
towing vehicle, as the latter is equipped with
an anti-lock brake system. Doing so will result
in a loss of function of the brake systems of
both the vehicle and the trailer.
XShift the transmission to position P.
XApply the vehicle's electric parking brake.
XStart the engine.
XVehicles with AIRMATIC package: select
normal level and the Comfortdrive program.
XSwitch off the engine.
XClose the doors and tailgate.
XCouple up the trailer.
XEstablish the electrical connection between
the vehicle and the trailer.
XCheck that the trailer lighting system is work-
ing.
XPush the combination switch upwards/down-
wards and check whether the corresponding
turn signal on the trailer flashes.
A trailer that is connected is recognized only
when the electrical connection is established
correctly and when the lighting system is work-
ing properly. The function of other systems also
depends on this, for example:
RESP®
RParking Assist PARKTRONIC
RParking Pilot
RActive Blind Spot Assist
RActive Lane Keeping Assist
iVehicles with the AIRMATIC package: if you
couple up a trailer, the vehicle always remains
at normal level. When coupling up a trailer,
please observe the foll
owing:
RIf the normal level has not been set man-
ually, the vehicle is automatically lowered
to normal level. This is the case if a speed of
5 mph (8 km/h) is reached.
RThe
Sport drive program is not available.
These restrictions apply to all accessories
powered through a connection to the trailer
power socket of your vehicle, e.g. a bicycle
carrier.
Observe the maximum permissible trailer
dimensions (width and length).
Most U.S. states and all Canadian provinces
require by law:
RSafety chains between the towing vehicle and
the trailer. The chains should be cross-wound
under the trailer drawbar. They must be fas-
tened to the vehicle's trailer coupling, not to
the bumper or the axle.
Leave enough play in the chains to make tight
cornering possible.
RA separate brake system for certain types of
trailer.
RSafety switch for braked trailers. Check the
specific legal requirements applicable to your
state.
If the trailer becomes detached from the tow-
ing vehicle, the safety switch applies the
trailer brakes.
Towing a trailer225
Driving and parking
Z

Towing a trailer
There are numerous legal requirements con-
cerning the towing of a trailer, e.g. speed restric-tions. Make sure that your car/trailer combina-
tion complies with the local regulations:
Rin your place of residence
Rin the location to which you are driving
The police and local authorities can provide reli- able information.
Observe the following when towing a trailer:
RTo gain driving experience and to become
accustomed to the new handling characteris-
tics, you should practice the following in a
traffic-free location:
-cornering
-stopping
-backing up
RBefore driving, check:
-trailer tow hitch
-safety switch for braked trailers
-safety chains
-electrical connections
-lights
-wheels
RAdjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
RIf the trailer has electronically controlled
brakes, pull away carefully. Brake manually
using the brake controller and check whether
the brakes function correctly.
RSecure any objects on the trailer to prevent
the cargo from slipping when the vehicle is in
motion.
RWhen you couple up a trailer, check at regular
intervals that the load is firmly secured. If the
tra
iler is equipped with trailer lights and
brakes, check the trailer to ensure that these
are working.
RBear in mind that the handling will be less
stable when towing a trailer than when driving
without one. Avoid sudden steering move-
ments.
RThe vehicle/trailer combination is heavier,
accelerates more slowly, has a decreased
gradient climbing capability and a longer
braking distance.
It is more susceptible to side winds and
requires more careful steering.
RIf possible, do not brake suddenly, but instead depress the brake pedal moderately at first so
that the trailer can activate its brakes. Then
increase the pressure on the brake pedal.
RIf the automatic transmission repeatedly
shifts between gears on uphill or downhill gra-
dients, shift to a lower gear using the left-hand
steering wheel paddle shifter.
A lower gear and lower speed reduce the risk
of engine failure.
RWhen driving downhill, shift to a lower gear toutilize the engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if instal-
led, the trailer brakes.
RIf the coolant temperature increases dramat-
ically while the air-conditioning system is
switched on, switch off the air-conditioning
system.
Coolant heat can also be dissipated by open-
ing the windows and switching the ventilation blower and the interior temperature to the
highest level.
RWhen overtaking, pay particular attention to
the extended length of your vehicle/trailer
combination.
Due to the length of the vehicle/trailer com-
bination, you require additional road space in
relation to the vehicle you are overtaking
before you can change back to the original
lane.
Decoupling a trailer
GWARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
GWARNING
Vehicles with level control:
The vehicle is lowered as soon as you discon-
nect the trailer cable. This could result in your
limbs or those of other people that are
between the vehicle body and tires or under-
226Towing a trailer
Driving an d parking

neath the vehicle being trapped. There is a
risk of injury.
Make sure that nobody is in the immediate
vicinity of the wheel housings or under the
vehicle when you disconnect the trailer cable.
!Do not disconnect a trailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun brake.
XShift the transmission to position P.
XApply the vehicle's electric parking brake.
XStart the engine.
XClose the doors and tailgate.
XApply the trailer's parking brake.
XDetach the trailer cable and decouple the
trailer.
XSwitch off the engine.
Permissible trailer loads and drawbar
loads
Weight specifications
Maximum allowable gross mass
The gross vehicle weight of the trailer is calcu-
lated by adding the weight of the trailer to the
weight of the load and equipment on the trailer. You will find installing dimensions and loads
under "Technical data" (
Ypage 387).
Permissible noseweight
You will find installing dimensions and loads
under "Technical data" (Ypage 387).
Loading a trailer
RWhen loading the trailer, make sure that nei-
ther the permissible gross weight of the trailer
nor the gross vehicle weight are exceeded.
The permissible gross vehicle weight is indi-
cated on the identification plate located on
the B-pillar on the driver's side of the vehicle.
You can find the maximum permissible values
on the type plates of your vehicle and the
trailer. When calculating how much weight the vehicle and trailer may carry, pay atten-
tion to the respective lowest values.
RThe trailer drawbar load on the ball coupling
must be added to the rear axle load to avoid
exceeding the permissible gross axle weight.
The permissible gross vehicle weight is indi-
cated on the identification plate located on
the B-pillar on the driver's side of the vehicle.
iMercedes-Benz recommends a trailer load
where the trailer drawbar noseweight
accounts for 8 % to 15 % of the trailer's per-
missible gross weight.
iThe weight of additional accessories, pas-
sengers, and cargo reduces the permissible
trailer load and drawbar load for your vehicle.
Checking the vehicle and trailer weight
RTo check that the weights of the towing vehi-
cle and the trailer comply with the maximum
permissible values, have the vehicle/trailer
combination (including the driver, passen-
gers, and cargo with a fully laden trailer)
weighed on a calibrated weighbridge.
RCheck the gross axle weight rating of the front and rear axles, the gross weight of the trailer
and the trailer drawbar noseweight.
Removing the ball coupling
XRemove the spring cotter.
XRemove the bolt from the ball coupling
recess.
XRemove the ball coupling from the ball cou-
pling recess.
XClean the ball coupling if it is dirty.
XStow the ball coupling so that it cannot be
thrown around.
Observe the loading guidelines (
Ypage 294)
and the safety notes regarding stowage spaces
(
Ypage 294).
Information on cleaning and care of the trailer
tow hitch (
Ypage 329).
Trailer power supply
!
Accessories with a maximum power con-
sumption of 180 W can be connected to the
permanent power supply.
Towing a trailer227
Driving an d parking
Z

You must not charge a trailer battery using the
power supply.
The trailer socket of your vehicle is equipped at
the factory with a permanent power supply.
The permanent power supply is supplied via
trailer socket pin 4.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
A qualified specialist workshop can provide
more information about installing the trailer
electrics.
228Towing a trailer
Driving and parking

Display messagesPossible causes/consequences andMSolutions
Blind SpotAssistCurrently Unavaila‐ble See Operator' sManualorActiveBlind Spo tAssistCurrently Unavaila‐ble See Operator' sManual
Blind Spot Assistor Active Blind Spot Assis tis temporarily inoperative.
Possibl ecauses are:
Rth eradar sensor system is outside th eoperating temperature range
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation
The yellow 9indicator lamp salso ligh tup in th eexterio rmirrors.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Blind Spot Assis tor Active Blind Spot Assis tis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 159).
XRestart th eengine.
Blind Spo tAssistNot Available Whe nTowingaTraile rSee Operator' sMan ‐ualorAct. BlindSpo tAsst. NotAvailable Whe nTow ‐ing aTraile rSeeOperator' sManual
Blind Spot Assis tor Active Blind Spot Assis tis deactivated while tow-
ing atrailer .
You hav eestablished th eelectrical connection between th etrailer and
your vehicle.
XPress aon thesteering whee lto confirm th edisplay message .
Blind SpotAssistinoperativeorActiveBlind Spo tAssistinoperative
Blind Spot Assis tor Active Blind Spot Assis tis malfunctioning .
The yellow 9indicator lamp salso ligh tup in th eexterio rmirrors.
XVisit aqualified specialist workshop .
ParkingPilot Can ‐celedThe driver's door is open .
XRepeat theparking gap measuremen tand parking process wit hth e
driver's door closed .
You haveinadvertentl ytouched th emultifunction steering whee lwhile
steering intervention was active .
XWhilesteering intervention is active ,mak esur ethat th emultifunc-
tion steering whee lis no ttouched unintentionally.
The vehicl ehas started to skid and ES P®has intervened.
XUse Parking Pilotagain later (Ypage 193).
ParkingPilot Inop‐erativ ePARKTRONI CParking Assis tis malfunctioning or faulty.
XFollow th einstruction sand helpful hints in th e"Problem swit h
PARKTRONI CParking Assist" section (Ypage 193).
If th emultifunction display still shows th edisplay message :
XVisitaqualified specialist workshop .
Display messages265
On-board computer and displays
Z

RAlways stow objects in such a way that they
cannot be tossed about in these or similar
situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines (
Ypage 294).
Glove box
XTo open: pull handle :and open glove box
flap ;.
XTo close: fold glove box flap ;upwards until
it engages.
iThe glove box can be cooled and ventilated
(Ypage 135).
1Glove box unlocked
2Glove box locked
The glove box can be locked and unlocked using the mechanical key.
Partition :for stowing flat objects is located in
the upper section of the glove box. It can be
removed to increase the stowage space in the
glove box.
XTo remove: pull out partition :
XTo install:insert partition :and push it back
until it engages.
Stowage compartment under the arm-
rest
Vehicles without touchpad
XTo open: pull handle :up.
The armrest folds out.
Stowage areas295
Stowag ean d features
Z

lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Breakdown assistance button
XTo call Roadside Assistance: press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 313).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
310Features
Stowage and features

obtained at a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
Driving abroad
An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!Before driving into an automatic car wash,
make sure that it is suitable for the dimen-
sions of the vehicle. In particular, make sure
that:
Rthere is enough ground clearance between
the vehicle underbody and the guide rails of
the automatic car wash.
Rthe clearance width of the automatic car
wash is sufficient, particularly the width of
the guide rails.
Ryou enter the automatic car wash straight
and in the center of the guide rails in order
to avoid damaging the tires or wheel rims.
Fold in the exterior mirrors before the vehicle
is washed. The exterior mirrors could other-
wise be damaged.
!When DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes automat-
ically in certain situations.
To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and the sliding sunroof
are fully closed.
Rthe ventilation/heating is switched off (the
OFF button has been pressed).
Rthe windshield wiper switch is in position 0.
Otherwise, the vehicle might be damaged.
324Care
Maintenance and care