Problems with the windshield wipers
ProblemPossible causes/consequences andMSolutions
The windshield wipers
are jammed.Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has been deactivated.
XFor safety reasons, you should remove the SmartKey from the igni-
tion lock.
or
XSwitch off the engine using the Start/Stop button and open the
driver's door.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
122Windshield wipers
Lights and windshield wipers
KSets climate control to automatic (Ypage 130)
Rear control panel
LIncreases the airflow (Ypage 131)
MSets the temperature (Ypage 131)
NSets rear-compartment climate control to automatic (Ypage 130)
ODirects the airflow through the rear air vents (Ypage 131)
PDirects the airflow through the footwell vents (Ypage 131)
QSwitches the rear climate control on/off (Ypage 129)
RReduces the airflow (Ypage 131)
Optimum use of automatic climate
control
Optimum use of the automatic climate
control
The following contains notes and recommenda-
tions on optimum use of the dual-zone or 3-zone
automatic climate control.
RYou can switch on climate control by using the
à and¿ orà andÁ buttons.
The indicator lamps in the Ãand
¿ buttons or the ÃandÁ buttons
light up.
RVehicles with 3-zone climate control: in
automatic mode, you can also use the
ñ button to set a climate mode (FOCUS/
MEDIUM/DIFFUSE). The MEDIUM level is
recommended.
RSet the temperature to 72 ‡ (22 †).
ROnly use the "Windshield defrosting" function
briefly until the windshield is clear again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up,
since no fresh air is drawn into the vehicle in
air-recirculation mode.
RVehicles with 3-zone climate control: use
the ZONE function to adopt the temperature
settings on the driver's side for the front-
passenger side and the rear compartment as
well. The indicator lamp above the ábut-
ton goes out.
RVehicles with 3-zone climate control: use
the "residual heat" function if you want to heat
or ventilate the vehicle interior when the igni-
tion is switched off. The residual heat function can only be activated or deactivated with the
ignition switched off.
RIf you change the settings of the climate con-
trol system, the climate status display
appears for approximately three seconds at
the bottom of the screen in the multimedia
system display. You will see the current set-
tings of the various climate control functions.
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. If you require the full climate control output,
you can switch off the ECO start/stop function
by pressing the ECO button (
Ypage 143).
Operating the climate control sys-
tems
Activating/deactivating climate con-
trol
General notes
When the climate control is switched off, the air
supply and air circulation are also switched off.
The windows could fog up. Therefore, switch off
climate control only briefly
Activate climate control primarily using the
à button (
Ypage 130).
In the rear compartment, you can also switch
climate control on and off using the Ãand
^ buttons.
Operating the climate control systems129
Climate control
!Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper- ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
SmartKey positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
KEYLESS-GO
General notes
Vehicles with KEYLESS-GO are equipped with a
SmartKey featuring an integrated KEYLESS-GO
function and a detachable Start/Stop button. A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (Ypage 75).
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can impair the functionality of the KEY-
LESS-GO key.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder (
Ypage 303).
Otherwise, the KEYLESS-GO key will not be rec-
ognized.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 80), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
138Driving
Driving and parking
Key positions with KEYLESS-GO
:Start/Stopbutto n
;Ignition loc k
As soo nas th eignition is switched on ,all th e
indicator lamps in th einstrumen tcluste rligh t
up. Further information on situation swher ean
indicator lamp either fails to go out after starting
th eengin eor lights up while driving
(
Ypage 276).
If Start/Sto pbutto n: has no tyet been
pressed, this correspond sto th eke ybein g
remove dfrom th eignition .
XTo switch on th epower supply :press
Start/Sto pbutto n: once.
The power suppl yis switched on .You can no w
activat eth ewindshield wipers, for example .
The power suppl yis switched off again if:
Rth edriver' sdoor is opened and
Ryou press Start/Sto pbutto n: twice when in
this position
XTo switch on th eignition: press Start/Sto p
butto n: twice.
The ignition is switched on .
If you press Start/Sto pbutto n: once when
in this position ,th eignition is switched off
again .
Removing the Start/S topbutton
You can remove th eStart/Sto pbutto nfrom th e
ignition loc kand start th evehicl eas normal
usin gth eSmartKey.
It is only possible to switch between KEYLESS -
GO mod eand SmartKey operation when th e
transmission is in position P.
XRemove Start/Stopbutto n: from ignition
loc k;. You do no
thave to remove th eStart/Sto pbut -
to nfrom th eignition loc kwhen you leav eth e
vehicle. You should, however ,always tak eth e
SmartKey wit hyou when leaving th evehicle. As
lon gas th eSmartKey is in th evehicle:
Rth evehicl ecan be started usin gth eStart /
Stop butto n
Rtheelectrically powered equipmen tcan be
operate d
Starting the engine
Important safety notes
GWARNIN G
If children are lef tunsupervised in th evehicle,
they could:
Ropen th edoors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate th evehicle's equipment.
Additionally, children could set th evehicl ein
motion if, for example ,they:
Rrelease th eparking brake.
Rshiftin gth eautomatic transmission out of
park positio nP
RStart th eengine.
Ther eis aris kof an acciden tand injury.
When leaving th evehicle, always tak eth e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren or animals unattended in th e
vehicle. Always keep th eSmartKey out of
reac hof children .
GWARNING
Combustion engines emit poisonous exhaust
gase ssuc has carbon monoxide. Inhalin g
these exhaust gase sleads to poisoning .Ther e
is aris kof fatal injury. Therefore never leav e
th eengin erunnin gin enclosed spaces with-
out sufficien tventilation .
GWARNING
Flammable materials introduce dthroug h
environmental influence or by animals can
Driving139
Driving and parking
Z
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
Vehicles with a gasoline engine:the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission
XShift the transmission to position P
(Ypage 146).
The transmission position display in the mul-
tifunction display shows P(
Ypage 148).
iYou can start the engine in transmission
position Pand N.
Starting procedure with the SmartKey
XTo start a diesel engine : turn the SmartKey
to position 2in the ignition lock (Ypage 138).
The % preglow indicator lamp in the instru-
ment cluster lights up.
XTurn the SmartKey to position 3in the ignition
lock and release it as soon as the engine is
running (
Ypage 138).
iVehicles with a diesel engine: you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine
The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 138).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 139).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark position Pis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed.
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
140Driving
Driving and parking
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a
downhill gradient.
Rthe transmission is in position N.
Rthe electric parking brake is applied.
RESP®is malfunctioning.
ECO start/stop function
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
:ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the èECO symbol is shown in the multifunction dis-
play.
Mercedes-AMG vehicles: the ECO start/stop
function is only available in drive programs
Comfort andSlippery.
Automatic engine switch-off
If the vehicle is braked to a standstill in Dor N,
the ECO start/stop function switches off the
engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green.
Rthe Sport Plus orSport drive program is not
selected (Mercedes-AMG vehicles)
Rno off-road program has been selected
Rthe outside temperature is within the range
that is suitable for the system
Rthe engine is at normal operating temperature
Rthe set temperature for the vehicle interior
has been reached
Rthe battery is sufficiently charged
Rthe system detects that the windshield is not
fogged up when the air-conditioning system is switched on
Rthe hood is closed
Rthe driver's door is closed and the driver's
seat belt is fastened
All of the vehicle's systems remain active when
the engine is stopped automatically.
The HOLD function can also be activated if the
engine has been switched off automatically. It is
then not necessary to continue applying the
brakes during the automatic stop phase. When
you depress the accelerator pedal, the engine
starts automatically and the braking effect of
the HOLD function is deactivated.
All vehicles (except Mercedes-AMG vehi-
cles): automatic engine switch-off can take
place a maximum of four times in a row (initial
stop, then three subsequent stops).
Mercedes-AMG vehicles: the number of con-
secutive automatic engine switch-offs is unlimi-
ted.
142Driving
Driving and parking
Automa tic engine start
The engin estart sautomatically if:
Ryou switch off th eECO start/sto pfunction by
pressing th eECO butto n
Rin transmission position Dor Nthebrak e
pedal is release dand th eHOLD function is no t
active
Ryou depress th eaccelerato rpedal
Ryou engage revers egear R
Ryou mov eth etransmission out of position P
Ryou switch to theSport Plu sor Sport drive
program (Mercedes-AM Gvehicles)
Ryou activat emanual gearshifting (Mercedes-
AM Gvehicles)
Ryou switch to th eOffroa ddrive program
(vehicles without Off-Road Engineering pack- age)
Ryou switch to th eOffroa dor Offroa dPlu s
drive program (vehicles wit hOff-Road Engi-
neering package)
Ryou unfasten your seat belt or open th edriv-
er' sdoor
Rth evehicl estart sto rol l
Rthebrak esystem require sthis
Rth etemperature in th evehicl einterior devi-
ate sfrom th eset range
Rth esystem detects moisture on th ewind-
shield when th eair-conditioning system is
switched on
Rth ebattery's condition of charge is to olow
Shifting th etransmission to position Pdoes no t
start th eengine.
Deactivating oractivating the ECO
start/stop function
All vehicles (excep tMercedes-AM G vehi-
cles)
XTo deactivate: press ECO butto n:.
Indicato rlamp ;goe sout .
XTo activate: press ECO butto n:.
Indicato rlamp ;lights up.
If indicator lamp ;is off ,th eECO start/sto p
function has been deactivated manually or as
th eresult of amalfunction .
Mercedes-AM G vehicles
XTo deactivate: in theComfor tdrive pro -
gram ,press ECO butto n:.
or
XActivat emanual gearshifting (Ypage 150).
or
XSwitc hto th eSport Plu sor Sport drive pro -
gram (Ypage 145).
Indicato rlamp ;goes out .
XTo activate: press ECO butto n:.
Indicato rlamp ;lights up. When th e
Sport Plu sor Sport drive program is activa-
ted, th eautomatic transmission switches to
th eComfor tdrive program .
Driving143
Driving and parking
Z
If indicator lamp;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction.
Problems with the engine
ProblemPossible causes/consequences and MSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 139). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 338).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
144Driving
Driving and parking