Problems with the windshield wipers
ProblemPossible causes/consequences andMSolutions
The windshield wipers
are jammed.Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has been deactivated.
XFor safety reasons, you should remove the SmartKey from the igni-
tion lock.
or
XSwitch off the engine using the Start/Stop button and open the
driver's door.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
118Windshield wipers
Lights and windshield wipers
Overview of climate control systems
General notes
Observe the settings recommended on the fol-
lowing pages. The windows could otherwise fog
up.
To prevent the windows from fogging up:
Rswitch off climate control only briefly
Rswitch on air-recirculation mode only briefly
Rswitch on the cooling with air dehumidifica-
tion function
Rswitch on the defrost windshield function
briefly, if required
Climate control regulates the temperature and
the humidity in the vehicle interior and filters
undesirable substances out of the air.
The "Cooling with air dehumidification" function
is only available when the engine is running.
Optimum climate control is only achieved with
the side windows and roof closed.
The residual heat function can only be activated
or deactivated with the ignition switched off
(
Ypage 128).
iVentilate the vehicle for a brief period during
warm weather, e.g. using the convenience
opening feature (
Ypage 86).
This will speed up the cooling process and the desired interior temperature will be reached
more quickly. If you start the engine using your smartphone,
the last selected climate control setting is reac-
tivated (
Ypage 134).
iThe integrated filter filters out most parti-
cles of dust and soot and completely filters
out pollen. It also reduces gaseous pollutants
and odors. A clogged filter reduces the
amount of air supplied to the vehicle interior.
For this reason, you should always observe
the interval for replacing the filter, which is
specified in the Maintenance Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Maintenance Book- let.
iVehicles with AIR-BALANCE package: in
addition to ionization, the vehicle has an air
filter with anti-allergenic properties that con-
tribute to improved air filtration.
iIt is possible that under certain circumstan-
ces the residual heat function may be activa-
ted automatically an hour after the SmartKey
has been removed in order to dry the auto-
matic climate control. The vehicle is then ven-
tilated for 30 minutes.
iHybrid vehicles: observe the information
on climate control in the separate operating
instructions.
Overview of climate control systems119
Climate control
Optimum use of automatic climate
control
Optimum use of the automatic climate
control
The following contains notes and recommenda-
tions on optimum use of the dual-zone or 3-zone
automatic climate control.
RYou can switch on climate control by using the
à and¿ orà andÁ buttons.
The indicator lamps in the Ãand
¿ buttons or the ÃandÁ buttons
light up.
RVehicles with 3-zone climate control: in
automatic mode, you can also use the
ñ button to set a climate mode (FOCUS/
MEDIUM/DIFFUSE). The MEDIUM level is
recommended.
RSet the temperature to 72 ‡ (22 †).
ROnly use the "Windshield defrosting" function
briefly until the windshield is clear again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up,
since no fresh air is drawn into the vehicle in
air-recirculation mode.
RVehicles with 3-zone climate control: use
the ZONE function to adopt the temperature
settings on the driver's side for the front-
passenger side and the rear compartment as
well. The indicator lamp above the ábut-
ton goes out.
RVehicles with 3-zone climate control: use
the "residual heat" function if you want to heat
or ventilate the vehicle interior when the igni-
tion is switched off. The residual heat function
can only be activated or deactivated with the
ignition switched off.
RIf you change the settings of the climate con-
trol system, the climate status display
appears for approximately three seconds at
the bottom of the screen in the multimedia
system display. You will see the current set-
tings of the various climate control functions.
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. If you require the full climate control output,
you can switch off the ECO start/stop function
by pressing the ECO button (
Ypage 137).
Operating the climate control sys-
tems
Activating/deactivating climate con-
trol
General notes
When the climate control is switched off, the air
supply and air circulation are also switched off.
The windows could fog up. Therefore, switch off
climate control only briefly
Activate climate control primarily using the
à button (
Ypage 125).
In the rear compartment, you can also switch
climate control on and off using the Ãand
^ buttons.
Activating/deactivating
XTurn the SmartKey to position 2in the ignition
lock (Ypage 132).
XTo switch on: press theÃbutton.
The indicator lamp in the Ãbutton lights
up. Airflow and air distribution are set to auto-
matic mode.
XTo deactivate: press the^button.
The indicator lamp in the ^button lights
up.
Switching cooling with air dehumidi-
fication on/off
Activating/deactivating
XTo activate: press the¿orÁ button.
The indicator lamp in the ¿orÁ button
lights up.
XTo deactivate: press the¿orÁ but-
ton.
The indicator lamp in the ¿orÁ button
goes out. The "Cooling with air dehumidifica-
tion" function has a delayed switch-off fea-
ture.
124Operating the climate control systems
Climate control
Problems with the rear window defroster
ProblemPossible causes/consequences andMSolutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated.The battery has not been sufficiently charged.
XSwitch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes
You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle from
outside. The air already inside the vehicle will
then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Switching on/off
XTurn the SmartKey to position 2in the ignition
lock (Ypage 132).
XTo activate: press thedbutton.
The indicator lamp in the dbutton lights
up.
iIn the event of high pollution levels (3-zone
automatic climate control only) or at high out-
side temperatures, air-recirculation mode is
automatically activated. When air-recircula-
tion mode is activated automatically, the indi-
cator lamp in the dbutton is not lit.
Outside air is added after about 30 minutes.
XTo deactivate: press thedbutton.
The indicator lamp in the dbutton goes
out.
iAir-recirculation mode deactivates auto-
matically:
Rafter approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †)
Rafter approximately five minutes if cooling
with air dehumidification is deactivated
Rafter approximately 30 minutes at outside
temperatures above approximately 41 ‡ (5 †) if the "Cooling with air dehumidifi-
cation" function is activated
Switching the residual heat on or off
General notes
The residual heat function is only available on
vehicles for Canada.
It is possible to make use of the residual heat of
the engine to continue heating the stationary
vehicle for up to 30 minutesafter the engine has
been switched off. The heating time depends on
the set interior temperature.
Switching on/off
XTo activate: press theÌorÁ button.
The indicator lamp in the ÌorÁ button
lights up.
iThe blower will run at a low speed regardless
of the airflow setting.
iIf you activate the residual heat function at
high temperatures, only the ventilation will be
activated. The blower runs at medium speed.
XTo deactivate: press theÌorÁ but-
ton.
The indicator lamp in the ÌorÁ button
goes out.
Residual heat is deactivated automatically:
Rafter approximately 30 minutes
Rwhen the ignition is switched on
Rif the battery voltage drops
Ionization
Ionization is used to purify the air in the vehicle
interior and attain an improved interior climate.
128Operating the climate control systems
Climate control
The ionization of the interior air is odorless and
cannot be perceived directly in the vehicle inte-
rior.
You can switch ionization on and off via the mul-
timedia system (see the separate operating
instructions).
Ionization can only be operated when the auto-
matic climate control is switched on. The side air
vent on the driver's side must be open.
Setting the air vents
Important safety notes
GWARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
Rkeep the air inlet grille on the hood and in the
engine compartment on the front-passenger
side free of blockages, such as ice, snow or
leaves.
Rnever cover the air vents or air intake grilles in
the vehicle interior.
iFor virtually draft-free ventilation, adjust the
sliders of the air vents to the center position.
Setting the center air vents
:Center air vent, left
;Center air vent, right
=Center vent thumbwheel, right
?Center vent thumbwheel, left
XTo open or close: turn thumbwheels=
and ?to the left or right.
Setting the side air vents
Example
:
Side window defroster vent
;Side air vent, left
=Thumbwheel for side air vent
XTo open or close: turn thumbwheel=up or
down.
Setting the glove box air vent
!
Close the air vent when heating the vehicle.
At high outside temperatures, open the air
vent and activate the "cooling with air dehu-
midification" function. Otherwise, tempera-
ture-sensitive items stored in the glove box
could be damaged.
Setting the air vents129
Climate control
Z
Notes on breaking-in a new vehicle
Important safety notes
The sensor system of some driving and driving
safety systems adjusts automatically while a
certain distance is being driven after the vehiclehas been delivered or after repairs. Full system
effectiveness is not reached until the end of this
teach-in procedure.
New and replaced brake pads and discs only
reach their optimum braking effect after several hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its per-
formance in the future.
RYou should therefore drive at varying vehicle
and engine speeds for the first 1000 miles
(1500 km).
RAvoid heavy loads, e.g. driving at full throttle,during this period.
RChange gear in good time, before the tach-
ometer needle is Ôof the way to the red area
of the tachometer.
RDo not manually shift to a lower gear to brake
the vehicle.
RTry to avoid depressing the accelerator pedal
beyond the point of resistance (kickdown).
Additional breaking-in notes for Mercedes-AMG
vehicles:
RDo not drive faster than 85 mph (140 km/h)
for the first 1,000 miles (1,500 km).
ROnly allow the engine to reach a maximum
engine speed of 4,500 rpm briefly.
RChange gear in good time.
RIdeally, for the first 1,000 miles (1,500 km),
drive in the Comfortdrive program.
After 1000 miles (1500 km),you can increase
th eengin espeed gradually and accelerate th e
vehicl eto full speed.
You should also observ ethese note son break-
in g in if th eengin eor part sof th edri ve tra
in on
your vehicl ehav ebeen replaced.
Always observ eth emaximum permissibl e
speed.
Driving
Impor tant safety notes
GWARNIN G
Objects in th edriver's footwell can restrict th e
pedal travel or obstruct adepressed pedal .
The operating and roa dsafet yof th evehicl eis
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicl eare
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormats
securel yand as specified in order to ensur e
sufficien tclearance for th epedals. Do no tuse
loos efloormats and do no tplac efloormats on
to pof on eanother.
GWARNIN G
Unsuitable footwear can hinder correc tusage
of th epedals, e.g. :
Rshoes withthick sole s
Rshoes withhigh heels
Rslipper s
There is aris kof an accident.
Wear suitable footwear to ensur ecorrec t
usage of th epedals.
GWARNIN G
If you switch off th eignition while driving,
safety-relevant function sare only available
wit hlimitations, or no tat all. This could affect,
for example, th epowe rsteerin gand th ebrak e
boostin geffect. You will require considerably
mor eeffort to steer and brake. There is aris k
of an accident.
Do no tswitch off th eignition while driving.
GWARNIN G
If th eparkin gbrak ehas no tbeen full y
release dwhen driving, th eparkin gbrak ecan :
Roverheat and caus e afire
Rlose it shold function .
There is aris kof fir eand an accident. Releas e
th eparkin gbrak efull ybefore drivin goff .
Driving131
Driving and parking
Z
!Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper- ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
PLUG‑IN HYBRID vehicles: please be sure to
read the separate operating instructions. Oth-
erwise, you may not recognize dangers.
SmartKey positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
(
Ypage 270).
If the SmartKey is in position 0in the ignition
lock for an extended period of time, it can no longer be turned in the ignition lock. The steer-
ing is then locked. To unlock, remove the Smart-
Key and reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.
XRemove the SmartKey when the engine is
switched off.
The starter battery could otherwise be dis-
charged.
If you cannot turn the SmartKey in the ignition
lock, the starter battery may not be charged
sufficiently.
XCheck the starter battery and charge it if nec-
essary (Ypage 333).
or
XJump-start the vehicle (Ypage 333).
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
KEYLESS-GO
General notes
Vehicles with KEYLESS-GO are equipped with a
SmartKey featuring an integrated KEYLESS-GO
function and a detachable Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (Ypage 75).
132Driving
Driving and parking
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can impair the functionality of the KEY-
LESS-GO key.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder (
Ypage 298).
Otherwise, the KEYLESS-GO key will not be rec-
ognized.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 80), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO
:Start/Stop button
;Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
(
Ypage 270). If Start/Stop button
:has not yet been
pressed, this corresponds to the key being
removed from the ignition.
XTo switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windshield wipers, for example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when in
this position
XTo switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
If you press Start/Stop button :once when
in this position, the ignition is switched off
again.
Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
It is only possible to switch between KEYLESS-
GO mode and SmartKey operation when the
transmission is in position P.
XRemove Start/Stop button :from ignition
lock ;.
Yo u d
o not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Driving133
Dr iving an d parking
Z