Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP
®may
seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
Refueling147
Driving and parking
Z
Emergency braking
The vehicle can also be braked during an emer-gency by using the electric parking brake.
XWhile driving, push handle :of the electric
parking brake.
The vehicle is braked for as long as the handle
of the electric parking brake is pressed. The
longer the electric parking brake handle is
depressed, the greater the braking force.
During braking:
Ra warning tone sounds
Rthe ReleasePark.Brakemessage appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
PLUG ‑IN HYBRID vehicles: observe the notes
concerning the high-voltage battery in the sep-
arate operating instructions.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m)per sec-
ond.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
156Driving tips
Driving and parking
The ECO display consists of three sections, with
an inner and outer area. The sections corre-
spond to the following three categories:
:Acceleration(evaluation of all accel-
eration processes):
Rthe outer area fills up and the inner area lights up green: moderate
acceleration, especially at higher
speeds
Rthe outer area empties and the
inner area is gray: sporty acceler-
ation
;Coasting (evaluation of all decelera-
tion processes):
Rthe outer area fills up and the inner area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes.
Rthe outer area empties and the
inner area is gray: frequent heavy
braking
=Constant (continuous evaluation
over the entire journey):
Rthe outer area fills up and the inner area lights up green: constant
speed and avoidance of unneces-
sary acceleration and deceleration
Rthe outer area empties and the
inner area is gray: fluctuations in
speed
The three inner areas display the current driving
style and light up green as a result of a particu-
larly economical driving style. Depending on thedriving situation, up to two areas may light up
simultaneously.
At the beginning of the journey, the three outer
areas are empty and fill up as a result of eco-
nomical driving. A higher level indicates a more
economical driving style. If the three outer areas
are completely filled at the same time, the driver
has adopted the most economical driving style
for the selected settings and prevailing condi-
tions. The ECO display border lights up.
The ECO display does not indicate the actual fuel consumption. The additionally achieved range
displayed under Bonus fr. Start
does not
indicate a fixed consumption reduction. In addition to driving style, the actual consump-
tion is affected by other factors, such as:
Rload
Rtire pressure
Rcold start
Rchoice of route
Relectrical consumers switched on
These factors are not included in the ECO dis-
play.
An economical driving style specially requires
driving at moderate engine speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant":
Robserve the gearshift recommendations.
Rdrive the vehicle in the Comfortdrive pro-
gram.
On long journeys at a constant speed, e.g. on the
highway, only the outer area for "constant" will
change.
The ECO display summarizes the driving style
from the start of the journey to its completion.
Therefore, there are more marked changes in
the outer areas at the start of a journey. On lon- ger journeys, there are fewer changes. For more
marked changes, perform a manual rest
(
Ypage 227).
For further information on the ECO display, see
(
Ypage 226).
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!On long and steep gradients, you must
reduce the load on the brakes by shifting to a
lower gear in good time. This allows you to
take advantage of the engine's braking effect.
158Driving tips
Driving and parking
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP
®may
seriously damage the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals. To do so,
depress the brake pedal firmly when driving at a high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS)
on (
Ypage 63) or of BAS PLUS on (Ypage 69).
Mercedes-Benz recommends that you only have
brake pads/linings installed on your vehicle
which have been approved for Mercedes-Benz
vehicles or which correspond to an equivalent
quality standard. Brake pads/linings which have
not been approved for Mercedes-Benz vehicles
or which are not of an equivalent quality could
affect your vehicle's operating safety.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
High-performance brake system
(Mercedes-AMG vehicles)
The high-performance brake system is designed
for heavy loads. This may lead to noise when
braking. This will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An
aggressive driving style will lead to high wear. You can obtain further information about this
from your authorized Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the #brake
wear warning lamp in the instrument cluster and
note any brake status messages in the multi-
function display. Especially for high perform-
ance driving, it is important to maintain and have
the brake system checked regularly.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements.
Rbrake carefully.
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
iVehicles with the AIRMATIC package:
select the raised vehicle level before driving
through a body of water.
160Driving tips
Driving and parking
Tips for driving with Distance Pilot
DISTRONIC
General notes
Pay particular attention in the following traffic
situations:
RCornering, entering and exiting a bend: the
ability of Distance Pilot DISTRONIC to detect
vehicles during cornering is limited. Your vehi-
cle may brake unexpectedly or late.
RDriving on a different line: Distance Pilot
DISTRONIC may not detect vehicles which are
not driving in the middle of their lane. The dis-
tance to the vehicle in front will be too short.
ROther vehicles changing lanes: Distance Pilot
DISTRONIC has not detected the vehicle cut-
ting in yet. The distance to this vehicle will be
too short.
RNarrow vehicles: Distance Pilot DISTRONIC
has not yet detected the vehicle in front on
the edge of the road because of its narrow
width. The distance to the vehicle in front willbe too short.
RObstacles and stationary vehicles: Distance
Pilot DISTRONIC does not brake for obstacles
or stationary vehicles. If, for example, the
detected vehicle turns a corner and an obsta-cle or stationary vehicle is then revealed, Dis-
tance Pilot DISTRONIC will not brake for
them.
RCrossing traffic: Distance Pilot DISTRONIC
may mistakenly detect vehicles that are
crossing your lane. Activating Distance Pil
ot
DISTRONIC at, for example, a traffic light with
crossing traffic, could cause your vehicle to
pull away at the wrong time.
In such situations, brake if necessary. Distance
Pilot DISTRONIC will then be deactivated.
Distance Pilot DISTRONIC with Steering
Pilot
General notes
Distance Pilot DISTRONIC with Steering Pilot
aids you in keeping the vehicle in the center of
the driving lane by means of moderate steering
interventions in a speed range from 0 - 125 mph (0 - 200 km/h).
It monitors the area in front of your vehicle by
means of camera system :at the top of the
windshield.
In a speed range from 0 - 37 mph (0 - 60 km/h),
the advanced automatic pulling away function
focuses on the vehicle in front, taking into
account lane markings, e.g. when following vehi-
cles in a traffic jam.
At speeds of more than 37 mph (60 km/h),
Steering Pilot focuses on clear lane markings
(left and right), only focusing on the vehicle in
front if clear lane markings are not present.
If these conditions are not present, Steering
Pilot cannot provide assistance.
Distance Pilot DISTRONIC must be active in
order for the function to be available.
Important safety notes
If you fail to adapt your driving style, Distance
Pilot DISTRONIC and Steering Pilot can neither
reduce the risk of an accident nor override the
laws of physics. It cannot take into account
road, weather or traffic conditions. Distance
Pilot DISTRONIC with Steering Pilot is only an
aid
. You are responsible for the distance to the
vehicle in front, for vehicle speed, for braking in
good time and for staying in your lane.
Distance Pilot DISTRONIC with Steering Pilot
does not detect road and traffic conditions and
does not detect all road users. If you are follow-
ing a vehicle which is driving towards the edge of
the road, your vehicle could come into contact
174Driving system s
Driving an d parking
Selecting Comfort mode
In theComfort drive program, the driving char-
acteristics of your vehicle are more comforta-
ble. Therefore, select this mode if you favor a
more comfortable driving style. Also select the
Comfort drive program when driving fast on
straight roads, e.g. on straight stretches of high-
way.
XSelect the Comfortdrive program using
DYNAMIC SELECT controller :.
The vehicle is adjusted to normal level.
All vehicles (except Mercedes-AMG vehi-
cles): in theComfort drive program, the vehicle
is lowered by 0.6 in (15 mm) if you:
Rdrive at speeds above 70 mph (112 km/h) or
Rdrive at speeds between 60 mph (96 km/h)
and 70 mph (112 km/h) for longer than
20 seconds
The vehicle is raised again if you:
Rdrive at speeds below 25 mph (40 km/h) or
Rdrive at speeds between 25 mph (40 km/h)
and 40 mph (64 km/h) for longer than 20 sec- onds
Mercedes-AMG vehicles: in theComfort drive
program, the vehicle is:
Rlowered by 0.4 in (10 mm) if you drive at
speeds above 112 mph (180 km/h)
Rraised again if you drive at speeds below
87 mph (140 km/h)
Selecting Sport mode
The firmer setting of the suspension tuning in
the Sport drive program ensures even better
contact with the road. Select this drive program
when employing a sporty driving style, e.g. on
winding country roads.
DSR is not available in the Sportdrive program.
For further information on DSR, see
(
Ypage 210).
XSelect the Sportdrive program using
DYNAMIC SELECT controller :.
All vehicles (except Mercedes-AMG vehi-
cles): the vehicle is lowered by 0.6 in (15 mm)
compared to the normal level.
Mercedes-AMG vehicles: the vehicle
remains at the normal level.
Selecting Sport Plus tuning (Mercedes-
AMG vehicles)
The very firm setting of the suspension setting in
the Sport Plus drive program ensures the best
possible contact with the road. Select this drive
program when employing a sporty driving style, e.g. on winding country roads or primarily when
driving on race circuits.
DSR is not available in the Sport Plusdrive pro-
gram. For further information on DSR, see
(
Ypage 210).
Driving systems181
Driving and parking
Z
AMG adaptive sportsuspension sys-
tem
Gene ral notes
iThe AM Gadaptive sport suspension system
is available for Mercedes-AM Gvehicles and
for th eMercedes-AM GGLE 43 4MATIC.
The electronically controlled damping system
works continuously. This improves drivin g
safet yand rid ecomfort .
The damping is tuned individually to eac hwhee l
and depend son :
Ryour drivin gstyle, e.g. sport y
Rtheroad surfac econdition ,e.g. bump s
Ryour individual selection of Sport ,Sport +or
Comfort
The suspension setting can be adjusted usin g
th ecorresponding butto nin th ecenter console
or th eDYNAMIC SELECT controller
(
Ypage 139).
Eac htime you start th eengin ewit hth eignition
SmartKey or th eStart/Sto pbutton, Comfort
mod eis activated. Fo rfurther information about
starting th eengine, see (
Ypage 133).
Sport mode
The firmer setting of th esuspension tuning in
Sport mod eensures eve nbette rcontact wit h
th eroad .Selec tthis mod ewhen employin g a
sport ydrivin gstyle, e.g. on windin gcountry
roads.
XPress butto n: repeatedly until indicator
lamp =lights up.
You hav eselected Sport mode.
The AMG Suspensio nSystem SPORT
mes -
sage appear sin th emultifunction display.
Sport +mod e
The ver yfir m setting of th esuspension setting in
Sport +mod eensures th ebest possibl econtact
wit hth eroad .Selec tthis mod eonly when driv-
ing on rac ecircuits.
If indicator lamp s; and =are off :
XPress butto n: repeatedly until indicator
lamp ;lights up.
You hav eselected Sport +mode.
The AMG
Suspensio nSystemSPORT+mes-
sage appear sin th emultifunction display.
In "Sport +" mode, th evehicl eis lowered by
10 mm compared to th enormal level.
Comfort mode
In Comfort mode, th edrivin gcharacteristics of
your vehicl eare mor ecomfortable. Selec tthis
mod eif you favor amor ecomfortable drivin g
style, but also when drivin gfas ton straight
roads, e.g. highways.
XPress butto n: repeatedly until indicator
lamp s; and =go out .
You hav eselected Comfort mode.
The AMG
Suspensio nSystemCOMFORTmes-
sage appear sin th emultifunction display.
Park ing Assist PARKTRONIC
Import ant safety notes
Parking Assis tPARKTRONI Cis an electronic
parking aid wit hultrasound. It monitors th earea
around your vehicl eusin gsix sensor sin th e
fron tbumper and six sensor sin th erear
bumper. Parking Assis tPARKTRONI Cvisually
and audibly indicates th edistanc ebetween your
vehicl eand an object.
Parking Assis tPARKTRONI Cis only an aid. It is
no t a replacemen tfor your attention to your
immediat esurroundings. You are always
responsibl efor saf emaneuvering, parking and
exiting aparking space. When maneuvering,
parking or pullin gout of aparking space, mak e
sur ethat there are no persons, animals or
objects in th earea in whic hyou are maneuver-
ing .
!When parking ,pay particular attention to
objects abov eor belo wthesensors, suc has
flower pot sor trailer drawbars .PARKTRONI C
does no tdetec tsuc hobjects when they are in
184Driving systems
Driving and parking
360° camera
General notes
The 360° camera is a system consisting of four
cameras.
The system processes images from the follow-
ing cameras:
RRear view camera
RFront camera
RTwo cameras in the exterior rear view mirrors
The cameras capture the immediate surround-
ings of the vehicle. The system supports you,
e.g. when parking or if vision is restricted at an
exit.
You can show pictures from the 360° camera in
full-screen mode or in seven different split-
screen views on the multimedia system display.
A split-screen view also includes a top view of
the vehicle. This view is calculated from the data
supplied by the installed cameras (virtual cam-
era).
The six split-screen views are:
RTop view and picture from the rear view cam-
era (130° viewing angle)
RTop view and image from the front camera
(130° viewing angle without displaying the
maximum steering wheel angle)
RTop view and enlarged rear view
RTop view and enlarged front view
RTop view and rear-view images from the exte- rior mirror cameras (rear wheel view)
RTop view and forward-view images from the
exterior mirror cameras (front wheel view)
When the function is active and you shift the
transmission from Dor Rto N, the dynamic
guidelines are hidden.
When you change between transmission posi-
tions Dand R, you see the previously selected
front or rear view.
Distances measured by Parking Assist
PARKTRONIC will also be optically displayed:
Rin split screen view as red or yellow brackets around the vehicle icon in the top view, or
Rat the bottom right as red or yellow brackets
around the vehicle symbol in full-screen mode
The line thickness and color of the brackets
show how far the vehicle is away from an object:
Ryellow brackets with thin lines: Parking Assist
PARKTRONIC is active
Ryellow brackets with normal lines: an object is present in close range of the vehicle
Rred line: an object is present in the immediate
close range of the vehicle
iThe camera in the rear area is protected
from raindrops and dust by means of a flap.
When the camera is activated, this flap opens.
The flap closes again when:
Ryou have finished the maneuvering process
Ryou switch off the engine
Ryou open the cargo compartment
Observe the notes on cleaning (
Ypage 323).
For technical reasons, the flap may remain
open briefly after the camera has been deac-
tivated.
Important safety notes
The 360°camera is only an aid and may show a
distorted view of obstacles, show them incor-
rectly or not at all. The 360°camera is not a
substitute for attentive driving.
You are always responsible for safe maneuver-
ing and parking. When maneuvering or parking,
make sure that there are no persons, animals or
objects in the area in which you are maneuver-
ing.
You are always responsible for safety, and must
always pay attention to your surroundings when parking and maneuvering. This applies to the
areas behind, in front of and beside the vehicle.
You could otherwise endanger yourself and oth-
ers.
The 360° camera will not function or will func-
tion in a limited manner:
Rif the doors are open
Rif the exterior mirrors are folded in
Rif the tailgate is open
Rin heavy rain, snow or fog
Rat night or in very dark places
Rif the cameras are exposed to very bright light
Rif the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
Rif there is a sudden change in temperature,
e.g. when driving into a heated garage in win-
ter
Driving systems195
Driving and parking
Z