When the vehicle is pre-heated, the following
functions are activated if required:
RClimate control system
RBlower
RSeat heating
If you have activated ionization via the multime-
dia system, it is activated together with pre-
entry climate control.
Activating/deactivating
Before "Pre-entry climate control via SmartKey"
can be activated, you must activate the function
using the on-board computer.
XTo activate: unlock the vehicle with the
SmartKey or KEYLESS-GO.
The climate control functions are activated
for up to 5 minutes for pre-heating and pre-
cooling.
XTo deactivate: "Pre-entry climate control via
SmartKey" deactivates automatically when
the engine is started.
The following functions remain active after the
engine is started:
RSeat heating (heating)
RSeat ventilation (ventilation)
RIonization
Problems with "Pre-entry climate control via SmartKey"
ProblemPossible causes/consequences and MSolutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off.The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge.
XStart the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via:
Ra mains socket (Ypage 31)
Ra charging station (Ypage 35)
Ra wallbox (Ypage 34)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off.
XSwitch on the engine and let it run for more than ten seconds.
XTry again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum
charge. "Pre-entry climate control at departure
time" is only activated subsequently.
18Operating the climate control systems
Climate control
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if:
Rthe vehicle is not connected to an electric
power supply and
Rthe high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat ventilation
When the vehicle is heated, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat heating
If you have activated ionization via the multime- dia system, it is activated together with "Pre-
entry climate control".
Information on activating or deactivating "Pre-
entry climate control at departure time" using
the multimedia system (see the vehicle Opera-
tor's Manual).
Setting the departure time
You can set the departure time using the on-
board computer or via the online access to the
vehicle. The activation of the "Pre-entry climate
control at departure time" function can be linked
to this departure time. Your vehicle will then be
cooled or heated until the desired temperature
is reached in time for the set departure time.
"Pre-entry climate control at departure time" will
be activated a maximum of 55 minutes before
departure. If the departure is delayed, the vehi-
cle will be heated or cooled for another five
minutes.
XTo set the departure time: set the departure
time using the on-board computer
(
Ypage 44). Set the departure time using
the Mercedes connect me web App http://
www.mercedes.me.
XTo activate or deactivate "Pre-entry cli-
mate control at departure time": activate
or deactivate "Pre-entry climate control at
departure time" using the on-board com- puter. Activate or deactivate "Pre-entry cli-
mate control at departure time" using the
Mercedes connect me web App http://
www.mercedes.me.
The "Pre-entry climate control at departure
time" function switches off automatically when
the vehicle is started. The following functions
remain active:
RSeat heating
RSeat ventilation
RIonization
To deactivate "Pre-entry climate control at
departure time": the activated "Pre-entry cli-
mate control at departure time" can be deacti-
vated using the &button (
Ypage 19).
Activating/deactivating the "Immedi-
ate pre-entry climate control" function
using the button
You can activate "Immediate pre-entry climate
control" even if the vehicle interior is already at
the desired temperature. This means, for exam-
ple, that the vehicle interior continues to be
cooled or heated if the journey is interrupted for
up to 50 minutes and the interior temperature is
kept constant.
XTo activate or deactivate "Immediate pre-
entry climate control": press button:.
The blue or red indicator lamp in the button
lights up or goes out.
The colors of the indicator lamps on button :
have the following meanings:
Rblue: cooling activated
Rred: heating activated
Ryellow: departure time is preselected
Operating the climate control systems19
Climate control
Z
Driving
Points to remember
General notes
Hybrid technolog ycombine s afuelefficien t
internal combustion engin ewit h a powerful
electric motor. In HYBRIDmode, thehybrid
drive syste mautomatically selects th emost effi-
cien toperatin gmode fo revery drivin gsituation .
Drive th evehicle in th eusual manner.
To sav efue lin HYBRID mode, thehybrid drive
syste mswitches of fth ecombustion engin eas
ofte nas possible durin gth ejourney when powe r
output requirements are low. Whe npowe rout -
put requirements are low, th eelectric moto r
powers th evehicle. The engin eis switched on ,
eve nwhil eth evehicle is in motion ,when a
higher powe routput is required. The engin eis
usually switched of fwhen th evehicle is station -
ary. Consequently, there is usually no engin e
idlin gas wit hcombustion engin evehicles .
Fo rpulling away and accelerating, th eelectric
moto rsupports th einternal combustion engin e
usin gth epowe rstored in th ehigh-voltage bat -
tery. In addition ,th epowe ris used fo relectric
driving, operation of th eelectric refrigerant
compressor and to supply th e12 Von-boar d
electrical system. In this way th ehybrid drive
s
yste mhelps to reduce your vehicle' sfue lcon-
sumption .
Observ eth edrivin gtips on plug-i nhybrid oper-
ation (
Ypage 26).
Recuperative Brak eSyste m
If you release th eaccelerator peda lwhen th e
vehicle is in motion ,overrun recuperation is ini-
tiated. The electric moto ris operated as agen -
erato rwhen in overrun mode and when you
brake .Hybrid technolog yconvert sth ekineti c
energ yof th evehicle into electricit yand stores
it in th ehigh-voltage battery.
Observ eth eimportant safet ynote sfo rth e
Recuperative Brak eSyste m (
Ypage 11) .
Important safet ynotes
If th eengin eis switched of fby th eEC Ostart /
stop function ,you ope nth edriver's doo rand
unfasten your seat belt :
Ramessag eappears in th emultifunction dis -
play and
Ra warnin gtone sounds
Further information (
Ypage 45).
Al lof th evehicle' ssystems remain active ,if:
Rth evehicle is stationary
Rth ecombustion engin eis switched of fand
Rth eREADY indicator in th einstrumen tcluster
lights up
If you remov eyour foot from th ebrake peda l
whil ein transmissio nposition Dor R, th evehicle
may pull away automatically.
Observ eth enote son th eREADY display of th e
EC Ostart/sto pfunction (
Ypage 23).
Vehicles wit han electric moto rgenerate muc h
les sdrivin gnoise than vehicles wit hinternal
combustion engines. As aresult ,your vehicle
may no tbe hear dby other road user sin certain
situations.
Dependin gon th evehicle' sequipmen tand
country-specific regulations, th evehicle can be
equipped wit hAcoustic Vehicle Indication .
Acoustic Vehicle Indication generate s acertain
soun dat aspeed between 0and 20 mph
(30 km/h). Thi shelps other road users, par tic-
u
larly pedestrian sand cyclists, to hear your
vehicle better. The soun dcan also be hear d
insid eth evehicle.
The volume depend son th eengin espeed. The
faste ryou accelerate, th elouder th esoun dis. At
a speed of over 20 mph (30 km/h)the sound is
switched off. Above this speed, the natural
sounds from the vehicle are sufficient that it can
be heard in good time by other road users.
20Driving
Dr iving an d parking
Operating modes
Button:allows you to choose between differ-
ent operating modes.
XPress button :to change the operating
mode.
The operating mode selected appears in the
instrument cluster (
Ypage 39).
If it is not possible to change operating
modes, the display message Change the
current drive program before chang‐ing the operating mode.orExit man‐ualdriveprogramMbeforechangingthe operating mode.appears in the multi-
function display. Further information on "Dis-
play messages" (
Ypage 45).
:Operating mode selected
;Operating mode unavailable
=Operating mode available
HYBRIDRElectric mode or driving
with the internal combus-
tion engine is possible
RAutomatic selection of
drive mode with electric
mode as often as possi-
ble
RThe high-voltage battery
is discharged to approx-
imately 15%.
RTo subsequently main-
tain the condition of
charge of the high-volt-
age battery, the electric
output is reduced. All
vehicle functions such as
electric mode, energy
recuperation or boost
mode, for example, are
still available.
E-MODERPurely electric operation
until the performance
limit of the electric motor is reached
E-SAVERElectric mode or driving
with the internal combus-
tion engine is possible
RAutomatic selection of
drive mode with electric
mode as often as possi-
ble
RThe current condition of
charge of the high-volt-
age battery is maintained
so the electrical energy
can be used at a later
time.
CHARGERElectric drive is not pos-
sible
RCharging the high-volt-
age battery while driving
using the combustion
engine
In the Sport drive program (Ypage 22) and
during manual gearshifting (Ypage 23), only
the HYBRID operating mode is available.
If you switch from the Sportdrive program to
the Comfort drive program, the HYBRIDoper-
ating mode remains selected.
Driving21
Driving and parking
Available drive programs:
IndividualRIndividual settings
SportRSportydriv ing style with
increased boost mode
RElectric-only operation is
not possible
ComfortRComfortable, economical
driv ing style
RElectric-only operation is
possible
SlipperyROptimal driving charac-
teristics on slippery or
snow-covered roads
RElectric-only operation is
possible
Further information on the drive program (see
the veh icleOperator's Manual).
Using the steering wheel paddleshifters, you
can temporar ilychange gears yourself. For fur-
ther information on the manual drive program
(
Ypage 23).
Manual gear shifting
Using the steering wheel paddleshifters, you
can temporar ilychange gears yourself. The
transmission must be inposition D. When you
activate manual gearshifting, the combustion
engine isautomatically switched on.
XTo activate: pullthe left or right steering
wheel paddle shifter.
Manual gearshifting isactivated temporar ily.
The selected gear and Mappear inthe mult i-
function display.
The ECO start /stop function isnot availab le
when manually changing gear.
Further information on manual gearshifting (see
the veh icleOperator's Manual).
ECO start/stop function
General notes
The ECO start/stop function switches the com-
bustion engine off automatically when the veh i-
cle stops moving and at speeds below 80 mph
(13 0km/ h)(
Ypage 24). All vehicle systems remain active, e.g. the auto-
matic climate control.
The ECO start/stop function is neither available
in the
Sport drive program nor during manual
shifting.
Automatic engine switch-off
The engine is switched off automatically, includ-
ing when:
Rthe driver removes his/her foot from the
accelerator in the Comfortdrive program and
a speed of 80 mph (130 km/h) is not excee-
ded (
Ypage 24)
Rthe engine has reached its operating temper- ature
Rthe driver’s seat belt is fastened and the
driver’s door is closed
Rthe driver only slightly depresses the accel-
erator pedal in order to, for example, maintain
the current speed for a limited distance
Rthe hood is closed and engaged properly
Rthe high-voltage battery is charged suffi-
ciently
Rno malfunctions are present in the hybrid
drive system
The internal combustion engine will not be
switched off automatically, if:
Rthe self-diagnosis function of the engine man-
agement is active
Rthere is a malfunction in the hybrid drive sys-
tem
Rthe climate control of the vehicle requires it
Rthe high-voltage battery is charging
(Ypage 40).
Automatic engine start
The automatically switched-off internal combus-
tion engine starts automatically in certain situa-
tions, if:
Rthe power demand from the driver via the
accelerator pedal is greater than the electric
motor alone can provide
Rthe driver switches to the Sportdrive pro-
gram or to manual gearshifting
Rthe condition of charge of the high-voltage
battery has reached the lower limit
Rthe driver has selected the CHARGE operating
mode
Driving23
Driving and parking
Overrun mode
In overrun mode, the combustion engine is
switched off and is disconnected from the drive
train. The electric motor:
Rgenerates low thrust, which corresponds to
the overrun mode of an active combustion
engine
Rfunctions as a generator and produces the
necessary energy for the auxiliary consumersand charges the high-voltage battery
Overrun mode is available in the Comfortdrive
program at speeds below 80 mph (130 km/h).
Route-based operating strategy
For the route-based operating strategy, the sys-
tem factors in information about the expected
route when route guidance is active.
The information on the route is provided by the
multimedia system and includes the following:
Rroad categories
Rspeed limitations
The use of electric energy is automatically opti-
mally distributed from the beginning to the end
of the journey, using information about the
route. The distribution is pre-emptive and takes
into consideration:
Rthe sections of the journey ahead
Rthe energy consumption on the whole route The condition of charge of the high-voltage bat-
tery is thus systematically controlled. In addi-
tion, the control function takes into account
that:
Rthe fuel saving through the use of electrical
energy can vary, dependent on the route (e.g.
urban, interurban or highway)
Rthe use of electrical energy is held available
for electric driving, particularly for urban
routes
The vehicle thus automatically selects the opti-
mum driving mode for the respective section of
the route.
The route-based operating strategy is available
under the following conditions:
Rthe Individual drive program is selected
Rin theIndividual drive program, the ECO set-
ting is selected under Drive
RHYBRID driving mode is selected
Ractive route guidance is activated
Rsuitable map data is available
When the route-based operating strategy is
being used, the area in front of the vehicle is
shown as green in the multifunction display.
24Driving
Driving and parking
Hybrid drive system
ProblemPossible causes/consequences andMSolutions
The hybrid drive system
has been switched off
automatically.You have been in an accident.
The hybrid drive system remains switched off if:
Rthe internal combustion engine cannot be restarted after a few
seconds.
Rthe red6restraint system warning lamp in the instrument clus-
ter is lit.
XConsult a qualified specialist workshop.
The hybrid drive system
has been switched off
automatically. The multi-
function display also
shows a display mes-
sage.An electrical short circuit has occurred in the hybrid drive system or an
electrical connection has been disconnected.
XObserve the additional display messages in the multifunction dis-
play (see the vehicle Operator's Manual).
XConsult a qualified specialist workshop.
Driving tips
General driving tips
Drive carefully and maintain a safe distance
from the vehicle in front. Avoid frequent and
sudden acceleration as well as abrupt braking.
During partial electric driving, pulling away and
acceleration, the electric motor supports the
internal combustion engine.
During overrun in transmission position Dand
braking, the electric motor will operate as a gen- erator.
Further information on the ECO start/stop func-
tion (
Ypage 23).
You can find further driving tips in the vehicle
Operator's Manual.
Stationary vehicle
If the vehicle is stopped, the combustion engine
is, for the most part, switched off. Automatic
climate control continues to function. The elec-
tromechanically assisted steering gear allows
you to use the power steering without reduced
comfort.
Acceleration
Depending on the operating mode, pulling away
and driving under low load conditions are per-
formed:
Rentirely by electric propulsion
Rin combination with the internal combustion
engine
When accelerating rapidly under increased or
full load, increased boost mode is utilized. The
electric motor supports the combustion engine
by providing additional drive torque.
Overrun mode or braking
There are three possible operating modes when
the hybrid vehicle is decelerating:
Renergy recovery takes place even when the
vehicle is decelerating purely in overrun mode
(
Ypage 20). The electric motor operates as a
generator and stores the recovered energy in
the high-voltage battery
Rwhen the brakes are applied lightly, the vehi-
cle is slowed down further by the electric
motor. This increases the energy recovery
taking place (
Ypage 20). The electric motor
operates as a generator and stores the recov-
ered energy in the high-voltage battery
Rduring heavy braking, the service brake is also
used to slow down the vehicle. The two sys-
tems work together
26Driving tips
Driving and parking
iFrom a speed of 1 mph (2 km/h), the fuel
filler flap can no longer be opened.
iThe unlocking process for the fuel filler cap
may take up to 15 minutes.
:To open the fuel filler flap
;To insert the fuel filler cap
=Instruction label for fuel type to be refueled
?Tire pressure table
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the
inside of the fuel filler flap.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops filling for the first time. Otherwise, fuel may
leak out.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you drive at speeds above 1 mph (2 km/h)
with the fuel filler flap open, the Fuel Filler
Flap Openmessage is shown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears on the multifunction display.
In addition, the ;Check Engine warning
lamp may light up.
Information on indicator and warning lamps in
the instrument cluster (see the vehicle Opera-
tor's Manual).
Problems with the fuel tank
ProblemPossible causes/consequences and MSolutions
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (see the vehicle Operator's Manual).
XDepressurize the fuel tank (Ypage 27).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (see the vehicle Oper-
ator's Manual).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
28Refueling
Driving and parking