Index....................................................... 4
Introduction......................................... 24
Protecting the environment .................. .24
Genuine Mercedes-Benz parts .............. .24
Operator's Manual ................................. 25
Service and vehicle operation ................2 5
Operating safety .................................... 27
QR codes for the rescue card ................2 9
Data stored in the vehicle ...................... 29
Information on copyright ....................... 31
At a glance ........................................... 32
Cockpit .................................................. 32
Instrument cluster ................................. 33
Multifunction steering wheel ................. 34
Center console ...................................... 35
Overhead control panel .........................3 7
Door control panel ................................. 38
Safety ................................................... 39
Panic alarm ............................................ 39
Occupant safety .................................... 39
Children in the vehicle ........................... 55
Pets in the vehicle ................................. 60
Driving safety systems ........................... 60
Protection against theft .........................7 0
Opening and closing...........................71
SmartKey ............................................... 71
Doors ..................................................... 77
Cargo compartment .............................. .78
Side windows ......................................... 83
Sliding sunroof ....................................... 86
Seats, steering wheel and mirrors ....91
Correct driver's seat position ................ 91
Seats ..................................................... 91
Steering wheel ....................................... 97
Mirrors ................................................... 99
Memory function ................................. 102
Lights and windshield wipers ..........104
Exterior lighting ................................... 104 Interior lighting .................................... 108
Replacing bulbs (vehicles with LED
headlamps) .......................................... 109
Windshield wipers ................................ 109
Climate control
................................. 113
Overview of climate control systems ... 113
Operating the climate control sys-
tems .................................................... 117
Setting the air vents ............................ 122
Driving and parking ..........................124
Notes on breaking-in a new vehicle ..... 124
Driving ................................................. 124
DYNAMIC SELECT controller ............... 132
Automatic transmission ....................... 132
Refueling ............................................. 139
Parking ................................................ 145
Driving tips .......................................... 148
Driving systems ................................... 157
Towing a trailer .................................... 199
On-board computer and displays ....206
Important safety notes ........................ 206
Displays and operation ........................ 206
Menus and submenus ......................... 209
Display messages ................................ 220
Warning and indicator lamps in the
instrument cluster ............................... 250
Multimedia system ...........................263
General notes ...................................... 263
Important safety notes ........................ 263
Function restrictions ............................ 263
Operating system ................................ 264
Stowage and features ......................270
Stowage areas ..................................... 270
Features .............................................. 277
Maintenance and care ......................294
Engine compartment ........................... 294
ASSYST PLUS ...................................... 298
Care ..................................................... 299
2Contents
PSI (pounds per square inch) (def-
inition) ...........................................340
Replacing ....................................... 341
Service life ..................................... 322
Sidewall (definition) ....................... 340
Snow chains .................................. 323
Speed rating (definition) ................ 339
Storing ...........................................3 41
Structure and characteristics
(definition) ..................................... 338
Summer tires in winter .................. 323
Temperature .................................. 335
TIN (Tire Identification Number)
(definition) ..................................... 340
Tire bead (definition) ......................3 40
Tire pressure (definition) ................ 340
Tire pressures (recommended) ...... 339
Tire size (data) ............................... 345
Tire size designation, load-bearing
capacity, speed rating .................... 335
Tire tread ....................................... 322
Tire tread (definition) ..................... 340
Total load limit (definition) ............. 340
Traction ......................................... 334
Traction (definition) ....................... 340
Tread wear ..................................... 334
TWR (permissible trailer drawbar
noseweight) (definition) ................. 340
Uniform Tire Quality Grading
Standards ...................................... 334
Uniform Tire Quality Grading
Standards (definition) .................... 339
Wear indicator (definition) ............. 340
Wheel and tire combination ........... 345
Wheel rim (definition) .................... 339
see Flat tire
Top Tether ............................................ 57
Tow-starting
Emergency engine starting ............ 318
Important safety notes .................. 316
Towing a trailer
Axle load, permissible .................... 361
Cleaning the trailer tow hitch ......... 304
Coupling up a trailer ...................... 202
Decoupling a traile r ....................... 204
Dri
ving tips .................................... 200
ESP
®(Electronic Stability Pro-
gram) ............................................... 66 Important safety notes .................. 199
Installing the ball coupling ............. 201
Lights display message .................. 233
Mounting dimensions .................... 361
Parking Assist PARKTRONIC .......... 174
Power supply ................................. 205
Pulling away with a trailer .............. 128
Removing the ball coupling ............ 205
Trailer loads ................................... 361
Towing away
Important safety guidelines ........... 316
Installing the towing eye ................ 317
Notes for 4MATIC vehicles ............ 318
Removing the towing eye ............... 317
Transporting the vehicle ................ 318
With both axles on the ground ....... 317
Towing eye ......................................... 306
Traffic reports
see also Digital Operator's Man-
ual .................................................. 263
Traffic Sign Assist
Display message ............................ 239
Function/notes ............................. 190
Important safety notes .................. 190
Instrument cluster display ............. 190
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 204
Trailer towing
Active Blind Spot Assist ................. 197
Active Lane Keeping Assist ............ 199
Blind Spot Assist ............................ 193
Permissible trailer loads and
drawbar noseweights ..................... 204
Transfer case ..................................... 139
Transmission
see Automatic transmission
Transmission position display ......... 134
Transporting the vehicle .................. 318
Traveling uphill
Brow of hill ..................................... 156
Driving downhill ............................. 157
Maximum gradient-climbing capa-
bility ............................................... 156
Trim pieces (cleaning instruc-
tions) .................................................. 305
Index21
No steering assistance is provided from STEER
CONTROL, if:
RESP®is deactivated
RESP®is malfunctioning
Rthe steering is malfunctioning
If ESP®is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer
XTo activate with the SmartKey: remove the
SmartKey from the ignition lock.
XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
XTo deactivate: switch on the ignition.
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp :flashes. The alarm system
is armed after approximately 15 seconds.
XTo deactivate: unlock the vehicle with the
SmartKey or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe tailgate
Rthe hood
XTo switch the alarm off with the Smart-
Key: press the %or& button on the
SmartKey.
The alarm is switched off.
or
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
The alarm is switched off.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi- cle.
The alarm is switched off.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
iIf the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text message or data connection. The emergency
call system sends the message or data provi-
ded that:
Ryou have subscribed to the mbrace service.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
70Protection against theft
Safety
Emergency braking
The vehicle can also be braked during an emer-gency by using the electric parking brake.
XWhile driving, push handle :of the electric
parking brake.
The vehicle is braked for as long as the handle
of the electric parking brake is pressed. The
longer the electric parking brake handle is
depressed, the greater the braking force.
During braking:
Ra warning tone sounds
Rthe ReleasePark.Brakemessage appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m)per sec-
ond.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
148Driving tips
Driving and parking
mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To log in, press the
ï MB Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com .
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to the
Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the volume control on the multimedia
system.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.co m.
System self-test
After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not
come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diagnosis
of the system.
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RTheInoperativeor the Service NotActivatedmessage appears in the multi-
function display after the system self-diagno-
sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author-
ized Mercedes-Benz Center or contact the fol-
lowing service hotlines:
Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
Features283
Stowage and features
Z
XTo call Roadside Assistance:press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 288).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuous ly.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
Features285
Stowag ean d features
Z
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in MB Info call buttonï
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi- gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect
Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with a navigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps
®can be transferred via mbrace directly to
your vehicle's navigation system.
286Features
Stowage and features
door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA:Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free of
charge)
More information on HomeLink
®and/or com-
patible products is also available online at
http://www.homelink.co m.
Notes on the declaration of conformity
(
Ypage 27).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"
(Ypage 290).
Garage door remote control Ais not included
with the integrated garage door opener.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 125).
XSelect one of buttons ;to? to use to con-
trol the garage door drive.
XTo start programming mode: press and
hold one of buttons ;to? on the integrated
garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp :lights up yellow.
Indicator lamp :lights up yellow as soon as
button ;,=or? is stored for the first time.
If the selected button has already been pro-
gramed, indicator lamp :will only light up
yellow after ten seconds have elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards but-
tons ;to? on the rear-view mirror at a dis-
tance of 2 to 8 in (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green: pro-
gramming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is to synchronize the rolling code (
Ypage 291).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
A and the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
290Features
Stowage and features