!In car washes with a towing mechanism,
make sure that the automatic transmission is
in transmission position N, otherwise the
vehicle could be damaged.
RVehicles with a SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door or
front-passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position Pauto-
matically and locks the wheels. You can
prevent this by shifting the automatic trans-
mission to Nbeforehand.
RVehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position Pauto-
matically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
XMake sure the vehicle is stationary and the
ignition is switched off.
XTurn the SmartKey to position2in the ignition
lock (Ypage 125).
Use the SmartKey instead of the Start/Stop
button on vehicles with KEYLESS-GO.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all countries
concerned.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlets.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
RTires
RDoor gaps, roof gaps, joints, etc.
RElectrical components
RBattery
RConnectors
RLamps
RSeals
RTrim
RVentilation slots
300Care
Maintenance and care
Where will I find...?
Vehicle tool kit
General notes
The vehicle tool kit can be found in the stowage
well under the cargo compartment floor.
Apart from certain country-specific variations,
the vehicles are not equipped with a tire-change
tool kit. Some tools for changing a wheel are
specific to the vehicle. For more information on
which tools are required to perform a wheel
change on your vehicle, consult a qualified spe-
cialist workshop.
Necessary tire-changing tools can include, for
example:
RJack
RWheel chock
RLug wrench
RRatchet wrench
RAlignment bolt
Vehicles with a TIREFIT kit
:Jack
;Folding wheel chock
=Towing eye
?Alignment bolt
ATire inflation compressor
BLug wrench
CRatchet wrench
DTire sealant filler bottle
XOpen the tailgate.
XLift the cargo compartment floor upwards
(Ypage 276).
XUse the TIREFIT kit (Ypage 308).
Vehicles with a "Minispare" emergency
spare wheel
:Folding wheel chock
;Lug wrench
=Alignment bolt
?Towing eye
AJack
BRatchet wrench
XOpen the tailgate.
XLift the cargo compartment floor upwards
(Ypage 276).
XRemove the "Minispare" emergency spare
wheel (Ypage 347).
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
RMOExtended tires (tires with run-flat proper-
ties)
Vehicle preparation is not necessary on vehi-
cles with MOExtended tires
Ra TIREFIT kit (Ypage 306)
Ran emergency spare wheel (only for certain
countries)
Information on changing and mounting wheels
(
Ypage 341).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 145).
XIf possible, bring the front wheels into the
straight-ahead position.
306Flat tire
Breakdown assistance
iJumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 351).
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
!Observe the following points when towing
with a tow rope:
RSecure the tow rope on the same side on
both vehicles.
REnsure that the tow cable is not longer than legally permitted. Mark the tow cable in the
middle, e.g. with a white c
loth
(30x30 cm).
This will make other road users aware that
the vehicle is being towed.
ROnly secure the tow cable to the towing
eye.
RObserve the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
RDo not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
!When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as
possible and not at an acute angle. Excessive
tractive power could damage the vehicles.
When towing, it is preferable to use a rigid tow- ing bar as opposed to a tow rope. A rigid towing
bar helps to keep the tractive power low.
!When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop button.
Otherwise, the automatic transmission may
shift to position Pwhen the driver's or front-
passenger door are opened, which could lead
to damage to the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!Vehicles with differential locks: make sure
the differential locks are in automatic mode.
316Towing and tow-starting
Breakdown assistance
When towing, the differential locks must not
be switched on. The transmission may other-
wise be damaged.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in the
ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the
vehicle is towed (
Ypage 216). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the front and
rear behind covers :;.
XRemove the towing eye from the vehicle tool
kit (Ypage 306).
XPress the mark on cover :or; inwards in
the direction of the arrow.
XTake cover :or; off the opening.
XScrew in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XFront cover: position left-hand side of
cover :in the bumper and press it in on the
right-hand side until it engages.
XRear cover: position top of cover ;in the
bumper and press it in at the bottom until it
engages.
XPlace the towing eye in the vehicle tool kit.
Towing a vehicle with both axles on
the ground
The automatic transmission automatically shifts
to position Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock.
In order to ensure that the automatic transmis-
sion stays in position Nwhen towing the vehicle,
you must observe the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the ignition
lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N .
XLeave the SmartKey in position 2in the igni-
tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 106).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
Towing and tow-starting317
Breakdown assistance
Z
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission
!When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.
XTurn the SmartKey to position 2in the ignition
lock.
XShift the automatic transmission to position
N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the automatic transmission to posi-
tion P.
XTurn the SmartKey to position 0in the ignition
lock and remove it.
XSecure the vehicle.
Information on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P. To shift
the automatic transmission to position N, you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
(
Ypage 313).
Have the vehicle transported on a transporter or
trailer.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
You can find information on "Jump-starting"
under (
Ypage 313).
Fuses
Important safety notes
GWARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
!For the fuse boxes in the engine compart-
ment and under the rear bench seat, only use
fuses with the suffix "S". Otherwise, compo-
nents or systems could be damaged.
!Make sure that no moisture can enter the
fuse box when the cover is open.
318Fuses
Breakdown assistance
1500 lbs (680 kg).This is for illustration purposes only. Make sure you are using the actual load
limit for your vehicle stated on your vehicle's Tire and Loading Information placard (Ypage 331).
The greater the combined weight of the occupants, the lower the maximum luggage load.
Additional information when towing a trailer (
Ypage 200).
Step 1
Example 1Example 2Example 3
Combined maximum
weight of occupants
and cargo (data from
the Tire and Loading
Information placard)1500 lbs (680 kg)1500 lbs (680 kg)1500 lbs (680 kg)
Step 2
Example 1Example 2Example 3
Number of people in
the vehicle (driver and
occupants)531
Distribution of the
occupantsFront: 2
Rear: 3Front: 1
Rear: 2Front: 1
Weight of the occu-
pantsOccupant 1: 150 lbs
(68 kg)
Occupant 2: 180 lbs
(82 kg)
Occupant 3: 160 lbs
(73 kg)
Occupant 4: 140 lbs
(63 kg)
Occupant 5: 120 lbs
(54 kg)Occupant 1: 200 lbs
(91 kg)
Occupant 2: 190 lbs
(86 kg)
Occupant 3: 150 lbs
(68 kg)Occupant 1: 150 lbs
(68 kg)
Gross weight of all
occupants750 lbs (340 kg)540 lbs (245 kg)150 lbs (68 kg)
Step 3
Example 1Example 2Example 3
Permissible load (maxi-
mum gross vehicle
weight rating from the
Tire and Loading Infor-
mation placard minus
the gross weight of all
occupants)1500 lbs (680 kg) Ò
750 lbs (340 kg) =
750 lbs (340 kg)1500 lbs (680 kg) Ò
540 lbs (245 kg)
=960 lbs (435 kg)1500 lbs (680 kg) Ò
150 lbs (68 kg) =
1350 lbs (612 kg)
Loading the vehicle333
Wheels and tires
Z
tion reliably. Only restart the tire pressure loss
warning system or tire pressure monitor when
the defective wheel has been replaced with a
new wheel.
Vehicles with tire pressure monitor:after
mounting an emergency spare wheel, the sys-
tem may still display the tire pressure of the
removed wheel for a few minutes. The value dis-
played for the mounted emergency spare wheel
is not the same as the current tire pressure of
the emergency spare wheel.
Removing/stowing the emergency
spare wheel
Vehicles with a "Minispare" emergency
spare wheel under the cargo compart-
ment floor
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 341).
The "Minispare" emergency spare wheel can be
found in the stowage well under the cargo com-
partment floor.
Removing the emergency spare wheel
XLift the cargo compartment floor upwards
(Ypage 276).
XTurn retaining screw ;counter-clockwise
and remove it.
XRemove "Minispare" emergency spare
wheel :.
Vehicles with a "Minispare" emergency
spare wheel in the emergency spare
wheel bag
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 341).
On vehicles with a Bang & Olufsen sound sys-
tem, the "Minispare" emergency spare wheel is packed in an emergency spare wheel bag. The
emergency spare wheel bag is secured to the
cargo tie-down rings in the cargo compartment.
Removing the emergency spare wheel
XDetach fastening straps ;.
XUnhook retaining spring hooks :and =of
fastening straps ;from the cargo tie-down
rings.
XRemove the emergency spare wheel bag with
the "Minispare" emergency spare wheel.
XOpen the emergency spare wheel bag and
remove the "Minispare" emergency spare
wheel.
Stowing the emergency spare wheel
XPlace the "Minispare" emergency spare wheel
into the emergency spare wheel bag and
close the emergency spare wheel bag.
XPlace the emergency spare wheel bag with
the "Minispare" emergency spare wheel into
the cargo compartment with the carrying
strap at the back.
XHook retaining spring hooks :and =of
fastening straps ;into the cargo tie-down
rings.
XTighten fastening straps ;.
Emergency sparewheel347
Wheels an d tires
Z
Mercedes-AMG vehicles with a collaps-
ible spare wheel under the cargo com-
partment floor
!Only place the collapsible spare wheel in the
vehicle when it is dry. Otherwise, moisture
may get into the vehicle.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 341).
The collapsible spare wheel can be found in the
stowage well under the cargo compartment
floor.
Removing the emergency spare wheel
XLift the cargo compartment floor upwards
(Ypage 276).
XUnscrew retaining screw ;counter-clock-
wise.
XRemove collapsible spare wheel :from the
spare wheel well.
Inflating the collapsible spare wheel
(
Ypage 349).
Take the following steps to stow a used collaps- ible spare wheel. Otherwise, it will not fit into the
spare wheel well. Mercedes-Benz recommends
that you have this work performed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center.
Stowing the emergency spare wheel
XUnscrew the valve cap from the valve.
XIf possible, unscrew the valve insert from the
valve and release the air.
iFully deflating the tires can take a few
minutes.
XScrew the valve insert back into the valve.
XScrew the valve cap back on.
XLay collapsible spare wheel :in the emer-
gency spare wheel well.
XScrew in retaining screw ;clockwise in the
collapsible emergency wheel to the stop.
XSwing the cargo compartment floor down
(Ypage 276).
Mercedes-AMG vehicles with a collaps-
ible spare wheel in the emergency
spare wheel bag
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 341).
On Mercedes-AMG vehicles with a Bang & Oluf-
sen sound system, the collapsible spare wheel is packed in an emergency spare wheel bag. The
emergency spare wheel bag is secured to the
cargo tie-down rings in the cargo compartment.
Removing the emergency spare wheel
XUnhook retaining spring hooks :of fasten-
ing strap ;from the cargo tie-down rings.
XRemove the emergency spare wheel bag with
the emergency collapsible spare wheel.
XOpen the bag and remove the emergency col-
lapsible spare wheel.
Inflating the collapsible spare wheel
(
Ypage 349).
Stowing the emergency spare wheel
XPlace the collapsible spare wheel into the
emergency spare wheel bag and close the
emergency spare wheel bag.
XPlace the emergency spare wheel bag with
the collapsible spare wheel into the cargo
compartment with the carrying strap at the
back.
XHook retaining spring hooks :of fastening
strap ;into the cargo tie-down rings.
XTighten fastening strap ;.
348Emergency spare wheel
Wheels and tires