2017 MERCEDES-BENZ GLC SUV Tailgate

Both outside seat backrests in the rear com-
partment are electrically unlocked with the
release handles either in the cargo compart-
ment or beside the seat backrests in the rear
compartment (vehicles with EASY-PACK tailgate
only). The corresponding rear seat backrests
then fold forward automatically.
Folding the rear seat backrests forward
Preparation
XVehicles without memory function: if neces-
sary, move the driver's or front-passenger
seat forward.
XVehicles with memory function: when one or
both parts of the rear seat backrest are folded
forward, the respective front seat moves
forward slightly, when necessary, in order to
avoid contact.
When the engine is running, the driver's seat
does not move forward.
XFully insert the rear seat backrest head
restraints.
XHook seat belt buckle tongue:through seat
belt retainer ;.
Release handle in the cargo compartment
XPull the left or right release handle :.
The corresponding backrest folds forward.
XMove the driver's or front-passenger seat
back if necessary.
Release handle next to the seat backrest
The release handle beside the seat backrest is
only present in vehicles with an EASY-PACK tail- gate.
XPull the left or right release handle :beside
the seat backrests.
The corresponding backrest folds forward.
XMove the driver's or front-passenger seat
back if necessary.
Middle rear seat backrest
XPull release lever ;forward.
Rear seat backrest :is released.
XFold rear seat backrest :forward.
XMove the driver's or front-passenger seat
back if necessary.
Folding the rear seat backrest back
!Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be dam-
aged.
282Stowage areas
Stowage and features

an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
RAlways stow objects in such a way that theycannot be tossed about in these or similar
situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the following notes:
RObserve the loading guidelines (Ypage 278).
RTo avoid damaging the side trim panels in the
cargo compartment, maintain a sufficient dis-
tance from the side trim panels in the cargo
compartment when removing and inserting
the cargo compartment floor.
Installing the parcel net
XOpen cargo compartment floor ;
(Ypage 288), raise by approximately 45° and
remove to the rear.
XPlace cargo compartment floor ;on a clean
surface.
XStretch parcel net :over cargo compart-
ment floor ;as shown.
Make sure that:
Rparcel net :is aligned with the center of
cargo compartment floor ;
Rrubber band=is below mountings ?
RtabAis facing forward
XSlide cargo compartment floor ;horizon-
tally into the cargo compartment until mount-
ings ?are positioned in guides Eon both
sides.
XRaise cargo compartment floor ;by approx-
imately 45° so that mountings ?engage
audibly.
Make sure that:
Rrubber band Cis below clasp B. The rubber
band must not block the clasp.
Rrubber band =is below base D.
XFold cargo compartment floor ;down and
press down until it engages.
Coat hooks on the tailgate
:Coat hook
Cargo compartment plug-in module
(telescope bars)
General notes
The cargo compartment plug-in module allows
you to use your cargo compartment for a variety
of purposes.
Stowage areas287
Stowage and features
Z

The following accessory parts are located under
the cargo compartment floor:
Ra telescopic rod
Rtwo mounting elements
Rtwo brackets
Important safety notes
GWARNING
If you drive when the cargo compartment floor is open, objects could be flung around, thus
striking vehicle occupants. There is a risk of
injury, particularly in the event of sudden
braking or a sudden change in direction.
Always close the cargo compartment floor
before a journey.
Installation
XOpen cargo compartment floor ;
(Ypage 288).
XAttach brackets :in the desired position on
the side of cargo compartment floor ;.
XClose cargo compartment floor;.
XTurn mounting elements=to=.
XInsert mounting elements =into brack-
ets :.
XPull telescopic rod ?apart.
XInsert telescopic rod ?into mounting ele-
ments =.
XTurn both mounting elements =to& until
you feel them engage.
Stowage well under the cargo com-
partment floor
Important safety notes
GWARNING
If you drive when the cargo compartment floor is open, objects could be flung around, thus
striking vehicle occupants. There is a risk of
injury, particularly in the event of sudden
braking or a sudden change in direction.
Always close the cargo compartment floor
before a journey.
The following items are located beneath the
cargo compartment floor:
Rthe folding box
Rtire-change tool kit
Rthe TIREFIT
Rthe EASY-PACK load-securing kit
Opening/closing the cargo compart-
ment floor
XTo open: open the tailgate.
XHolding ribbing ;, press handle :down.
Handle :folds up.
288Stowage areas
Stowage and features

XFold out hook=on the underside of the
cargo compartment floor in the direction of
the arrow.
XAttach hook =to the cargo compartment's
upper seal ?.
XTo close:detach hook =from the cargo
compartment's upper seal ?.
XFasten hook=to the bracket on the under-
side of the cargo compartment floor.
XFold the cargo compartment floor down.
XPress the cargo compartment floor down until
it engages.
Locking/unlocking the cargo compart-
ment floor
1Cargo compartment floor unlocked
2Cargo compartment floor locked
The cargo compartment floor can be locked and
unlocked using the mechanical key.
Roof carrier
Important safety notes
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
You will find information on the maximum roof
load in the "Technical data" section
(
Ypage 370).
!Mercedes-Benz recommends that you only
use roof carriers that have been tested and
approved for Mercedes-Benz vehicles. This
helps to avoid damage to the vehicle.
Position the load on the roof carrier in such a
way that the vehicle will not sustain damage
even when it is in motion.
Depending on the vehicle equipment, ensure
that when the roof carrier is installed you can:
Rfully raise the sliding sunroof/panorama
roof with power tilt/sliding panel
Ropen the tailgate fully
Stowage areas289
Stowage and features
Z

To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and sliding sunroof are
closed completely
Rthe blower is switched off
Rthe windshield wiper switch is in position 0
Rthe 360° camera or the rear view camera is
deactivated
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft (3 m) away from the vehicle.
!Make sure that the automatic transmission
is in neutral position iwhen washing your
vehicle in a tow-through car wash. The vehicle
may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door
when the engine is switched off or at very
low speeds. Otherwise, when in transmis-
sion position hork, the automatic
transmission will automatically switch to
park position jand block the wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low speeds. Otherwise, when in transmission
position
hork, the automatic transmis-
sion will automatically switch to park posi-
tion jand block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral position
i:
Operating with the SmartKey and Start/Stop
button:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
Operating with the Start/Stop button only:
XEngage park position j.
XRelease the brake pedal.
XRemove Start/Stop button from ignition lock
(Ypage 133).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button:
XShift to neutral i.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-
sary.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
312Care
Maintenance and care

XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlet.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the paint-work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
RTires
RDoor gaps, roof gaps, joints, etc.
RElectrical components
RBattery
RConnectors
RLamps
RSeals
RTrim
RVentilation slots
Damaged seals or electrical components can
lead to leaks or failures.
!Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 27.5 in (70 cm) between the parts of the vehicle covered with
the film and the nozzle of the high pressure
cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
Care313
Maintenance and care
Z

Towing eye
Towing eye:is located in the left-hand stow-
age well under the cargo compartment floor.
XTo remove: open the tailgate.
XOpen the cargo compartment floor
(Ypage 288).
XRemove towing eye :.
Vehicles with a TIREFIT kit
Removing the TIREFIT kit
The TIREFIT kit s located in the left-hand stow-
age compartment.
XTo remove: open the tailgate.
XOpen the cargo compartment floor
(Ypage 288).
XPush retaining clamps :on the cover down
so as to release them.
XFold up cover in the direction of arrow ;.
XRemove tire inflation compressor=and tire
sealant bottle ?.
XUse the TIREFIT kit (Ypage 322).
Vehicles with a tire-change tool kit
General notes
Apart from certain country-specific variations,
the vehicles are not equipped with a tire-change
tool kit.
Some tools for changing a wheel are specific to the vehicle. For more information on which tire
changing tools are required and approved to
perform a wheel change on your vehicle, consult
a qualified specialist workshop.
Necessary tire-changing tools can include, for
example:
RJack
RWheel chock
RLug wrench
RAlignment bolt
Removing the tire-change tool kit
Example
:Ratchet for jack
;Lug wrench
=Jack
?Alignment bolt
ASocket wrench for ratchet
BFolding wheel chock
The tire-change tool kit is located in the left-
hand stowage well, under the cargo compart-
ment floor.
XTo remove: open the tailgate.
XOpen the cargo compartment floor
(Ypage 288).
320WherewillIfind ...?
Breakdown assis tance

Opening
XOpen the tailgate.
XLift the cargo compartment floor upwards
(Ypage 288).
XRelease the Velcro fastener and lift up
cover:in the cavity trim of the cargo com-
partment in the direction of the arrow.
Closing
XFold back cover :in the opposite direction
to the arrow and close the Velcro fastener.
Make sure that cover :is in the recess of the
cavity trim provided for it.
iThe fuse allocation chart is located in a
recess at the side of the fuse box. You can find
the corresponding fuse rating and fuse type
on the fuse allocation chart.
Fuses335
Breakdown assistance
Z