2017 MERCEDES-BENZ GLC SUV ECU

PRE-SAFE®(anticipatory occu-
pant protection) ...............................5 7
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 58
Rear view camera .......................... 182
Traffic Sign Assist .......................... 192
Message memory (on-board com-
puter) .................................................. 227
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 315
Mirrors
see Exterior mirrors
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (Bluetooth
®inter-
face) ..............................................2 75
Connecting another mobile
phone ............................................ 276
Frequencies ................................... 362
Installation ..................................... 362
Menu (on-board computer) ............ 218
Transmission output (maximum) .... 362
Modifying the programming
(SmartKey) ...........................................7 9
MOExtended tires .............................. 321
Mounting wheels
Lowering the vehicle ...................... 360
Mounting a new wheel ................... 359
Preparing the vehicle .....................3 57
Raising the vehicle ......................... 357
Removing a wheel .......................... 359
Securing the vehicle against roll-
ing away ........................................ 357
MP3
Operation ....................................... 217
see also Digital Operator's Man-
ual ..................................................2 68
Multifunction display
Function/notes .............................2 10
Multifunction steering wheel
Operating the on-board computer .. 209
Overview .......................................... 37
Multimedia system
Switching on and off ......................2 69Music files
see also Digital Operator's Man-
ual .............. ....................................2
68
N
Navigation
Displaying (on-board computer) ..... 214
Menu (on-board computer) ............ 214
see also Digital Operator's Man-
ual ..................................................2 68
Notes on breaking-in a new vehi-
cle ....................................................... 131
O
Occupant Classification System
(OCS)
Conditions ....................................... 51
Faults ............................................... 54
Operation ......................................... 51
System self-test ............................... 53
Occupant safety
Air bags ...........................................4 8
Automatic measures after an acci-
dent ................................................. 58
Children in the vehicle ..................... 59
Important safety notes .................... 43
Introduction to the restraint sys-
tem .................................................. 43
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 44
Pets in the vehicle ........................... 64
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 57
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 58
Restraint system warning lamp ........ 44
Seat belt .......................................... 44
OCS
Conditions ....................................... 51
Faults ............................................... 54
Operation ......................................... 51
System self-test ............................... 53
Odometer ........................................... 212
Index15

Object detection (function/
notes) ............................................ 186
Switching on/off ........................... 183
Wide-angle function ....................... 186
Rear window defroster
Problem (malfunction) ...................1 27
Switching on/off ........................... 127
Rear window wiper
Replacing the wiper blade .............. 121
Switching on/off ........................... 120
Rear-view mirror
Dipping (automatic) ....................... 108
Recuperation display ........................ 213
Reflective safety jacket .................... 319
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 369
Refueling
Fuel gauge ....................................... 36
Important safety notes .................. 148
Refueling process .......................... 149
see Fuel
Remote control
Garage door opener ....................... 302
Programming (garage door
opener) .......................................... 303
Replacing bulbs
Backup lamp .................................. 118
High-beam headlamps ................... 117
Important safety notes .................. 115
Installing/removing the cover
(front wheel arch) .......................... 117
Low-beam headlamps .................... 116
Opening/closing side trim panels. .118
Overview of bulb types .................. 116
Replacing front bulbs (vehicles
with halogen headlamps) ............... 116
Turn signals (front) ......................... 117
Reporting safety defects .................... 32
Rescue card ......................................... 32
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 242
Warning lamp ................................. 263
Restraint system
Display message ............................ 235
Introduction ..................................... 43 Warning lamp ................................. 262
Warning lamp (function) ................... 44
Reversing feature
Panorama sliding sunroof ................ 94
Roller sunblinds ............................... 95
Side window s ................................... 90
T

ailgate ............................................ 85
Roadside Assistance (breakdown) .... 29
Roller sunblind
Operating ......................................... 96
Panorama roof with power tilt/
sliding panel ..................................... 95
Rear side windows ......................... 291
Resetting ......................................... 96
Roof carrier ........................................ 289
Roof lining and carpets (cleaning
guidelines) ......................................... 318
Roof load (maximum) ........................ 370
Route guidance
see also Digital Operator's Man-
ual .................................................. 268
Route guidance active ...................... 214
S
Safety
Children in the vehicle ..................... 59
see Occupant safety
see Operating safety
SD card
Inserting/removing ........................ 276
Selecting ........................................ 217
SD memory card
see also Digital Operator's Man-
ual .................................................. 268
Search & Send
see also Digital Operator's Man-
ual .................................................. 268
Seat
Correct driver's seat position ........... 98
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 47
Adjusting the height ......................... 47
center rear-compartment seat ......... 47
Cleaning ......................................... 318
Correct usage .................................. 46
Fastening ......................................... 47
18Index

Important safety guidelines .............45
Introduction .....................................4 4
Releasin g ......................................... 47
Warning lamp ................................. 256
Warning lamp (function) ................... 47
Seats
Adjusting (AMG Performance
Seat) .............................................. 102
Adjusting (electrically) ................... 100
Adjusting the 4-way lumbar sup-
port ................................................ 102
Adjusting the head restraint .......... 100
Calling up a stored setting (mem-
ory function) .................................. 110
Cleaning the cover ......................... 317
Folding the backrest (rear com-
partment) forwards/back .............. 281
Important safety notes .................... 98
Seat heating .................................. 102
Seat heating problem .................... 104
Seat ventilation .............................. 103
Seat ventilation problem ................ 104
Storing settings (memory func-
tion) ............................................... 109
Securing a load
see Securing cargo
Securing cargo .................................. 284
Selector lever
Cleaning ......................................... 317
see Automatic transmission
Sensors (cleaning instructions) ....... 315
Service menu (on-board com-
puter) .................................................. 219
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 368
Coolant (engine) ............................ 368
DEF special additives ..................... 367
Engine oil ....................................... 367
Fuel ................................................ 364
Important safety notes .................. 364
Refrigerant (air-conditioning sys-
tem) ............................................... 369
Washer fluid ................................... 369
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 268 Setting the language
see also Digital Operator's Man-
ual .................................................. 268
Setting the time
see also Digital Operator's Man-
ual .................................................. 268
Settings
Factory (on-board computer) ......... 223
On-board computer ....................... 220
SE TUP (
on-board computer,
Mercedes-AMG vehicles) .................. 225
Side impact air bag ............................. 50
Side marker lamp (display mes-
sage) ................................................... 239
Side running board
Cleaning ......................................... 315
Side windows
Cleaning ......................................... 314
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 90
Opening/closing .............................. 90
Problem (malfunction) ..................... 93
Resetting ......................................... 92
Reversing feature ............................. 90
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 268
Ski and snowboard bag .................... 280
Sliding sunroof
Important safety notes .................... 93
Problem (malfunction) ..................... 96
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 80
Changing the programming ............. 79
Checking the battery ....................... 80
Convenience closing feature ............ 92
Convenience opening feature .......... 91
Display message ............................ 255
Door central locking/unlocking ....... 77
Important safety notes .................... 77
KEYLESS-GO start function .............. 79
Loss ................................................. 81
Mechanical key ................................ 79
Overview .......................................... 77
Positions (ignition lock) ................. 132
Index19

Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 360
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 154
Parking for a long period ................ 157
Pulling away ................................... 135
Raising ........................................... 357
Reporting problems ......................... 31
Securing from rolling away ............ 357
Technical data ............................... 362
Towing away .................................. 330
Transporting .................................. 332
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 370
Vehicle data
Dimensions .................................... 370
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 363
Vehicle level
AIR BODY CONTROL ...................... 173
Display message ............................ 244
Video
Operating the DVD ......................... 217
see also Digital Operator's Man-
ual .................................................. 268
VIN
Seat ............................................... 364
Type plate ...................................... 363
W
Warning and indicator lampsABS ................................................ 259
Air bags ......................................... 262
Brakes ........................................... 258
Coolant .......................................... 263
Distance warning ........................... 265
Engine diagnostics ......................... 263
ESP
®.............................................. 259
ESP®OFF ....................................... 261
Fuel tank ........................................ 263 General notes ................................ 256
Overview .......................................... 36
Parking brake ................................ 262
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 263
Restraint system ............................ 262
Seat belt ........................................ 256
SPORT handling mode ................... 261
Steering ......................................... 267
Tire pressure monitor .................... 266
Warranty .............................................. 28
Washer fluid
Display message ............................ 254
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 268
Wheel and tire combinations
Tires ............................................... 360
Wheel bolt tightening torque ........... 360
Wheel chock ...................................... 357
Wheels
Changing a wheel .......................... 356
Checking ........................................ 336
Cleaning ......................................... 314
Important safety notes .................. 336
Information on driving .................... 336
Interchanging/changing ................ 356
Mounting a new wheel ................... 359
Mounting a wheel .......................... 357
Removing a wheel .......................... 359
Snow chains .................................. 338
Storing ........................................... 357
Tightening torque ........................... 360
Wheel size/tire size ....................... 360
Window curtain air bag
Display message ............................ 236
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 126
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 310
Important safety notes .................. 369
Windshield wipers
Problem (malfunction) ................... 122
24Index

subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada:"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge. Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rtechnical data for the vehicle
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor
vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
an authorized Mercedes-Benz Center or, if nec-
Operating safety31
Introduction
Z

essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra- ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
32Data stored in the vehicle
Introduction

Panic alarm
XTo arm:press and hold the !button :
for approximately one second.
A visual and audible alarm is triggered if the
alarm system is armed.
XTo disarm: press the!button :again.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi- cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
Rseat belt system
Rair bags
Rchild restraint system
Rchild seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 46)
Rhave adjusted their seat and head restraint
properly (Ypage 98). As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (
Ypage 98).
You also have to make sure that an air bag can
inflate properly if deployed (
Ypage 48).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags are not deployed. When an accident occurs, only
the air bags that increase protection in that par-ticular accident situation are deployed. How-
ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (
Ypage 55).
For information on children traveling with you in
the vehicle and on child restraint systems, see
"Children in the vehicle" (
Ypage 59).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person
with disabilities, contact an authorized
Mercedes-Benz Center for details. USA only:
for further information contact our Customer
Assistance Center at 1-800-FOR-MERCedes
(1‑800‑367‑6372).
Mercedes-Benz recommends that you only use
driving aids which have been approved specifi-
cally for your vehicle by Mercedes-Benz.
Occupant safety43
Safety
Z

occupant in the best position in relation to the
air bag.
The seat belt system comprises:
RSeat belts
REmergency Tensioning Devices for the front
seat belts and the outer seat belts in the rear
RSeat belt force limiters for the front seat belts
and the outer seat belts in the rear
If the seat belt is pulled out of the belt outlet
quickly or with a jerky movement, the belt
retractor locks. The belt strap cannot be extrac-
ted any further.
The Emergency Tensioning Device tightens the
seat belt in an accident, pulling the belt close
against the body. However it does not pull the
vehicle occupant back in the direction of the
backrest.
The Emergency Tensioning Device does not cor-
rect an incorrect seat position or the routing of
an incorrectly fastened seat belt.
When triggered, a seat belt force limiter helps to
reduce the force exerted by the seat belt on the
vehicle occupant.
The seat belt force limiters for the front seats are
synchronized with the front air bags, which
absorb part of the deceleration force. This can
reduce the force exerted on the vehicle occu-
pants during an accident.
!If the front-passenger seat is unoccupied,
do not insert the belt tongue into the buckle of
the front-passenger seat. This may otherwise
lead to the triggering of the Emergency Ten-
sioning Device in the event of an accident,
which will then need to be replaced.
Important safety notes
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
GWARNING
If the seat belt is not worn correctly, it cannot
perform its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury or even fatal injury.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit-
ting properly.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
Persons less than 5 ft (1.50 m) tall cannot
wear the seat belt correctly without an addi-
tional and suitable restraint system. If the
seat belt is not worn correctly, it cannot per-
form its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) tall in suitable additional restraint
systems.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for this Mercedes-Benz vehi-
cle. The child restraint system must be appro-
priate to the age, weight and size of the child
Ralways observe the instructions and safety
notes on "Children in the vehicle"
(
Ypage 59) in addition to the child restraint
Occupant safety45
Safety
Z