2017 MERCEDES-BENZ GLC automatic transmission

Temporary setting X
To activate: shift the DIRECT SELECT lever to
position [ .X
Pull steering wheel paddle shifter C or D .
Temporary setting will be active for a certain
amount of time. Under certain conditions the
minimum amount of time is extended, e.g. in the
case of lateral acceleration, during an overrun
phase or when driving on steep terrain. X
To deactivate: pull steering wheel paddle
shifter D and hold it in place.
or X
Use the DIRECT SELECT lever to switch the
transmission position.
or X
Use the DYNAMIC SELECT switch to change
the drive program.
Permanent setting (Mercedes-AMG
vehicles)
! In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage. X
To activate: shift the DIRECT SELECT lever to
position [ . X
Press button C .
Indicator lamp D lights up.X
To deactivate: press button C .
Indicator lamp D goes out.
Shifting gears
X
To shift up: pull steering wheel paddle
shifter D .
The automatic transmission shifts up to the
next gear.
If the maximum engine speed on the currently
engaged gear is reached and you continue to
accelerate, the automatic transmission auto-
matically shifts up in order to prevent engine
damage.
Mercedes-AMG vehicles: if the permanent
setting is activated, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. It is essential to ensure pro-
tection against reaching the overrevving
range in the multifunction display. Always146
Automatic transmission
Driving an d parking

make sure that the engine speed does not
reach the red area of the tachometer. X
To shift down: pull steering wheel paddle
shifter C .
The automatic transmission shifts down to
the next gear.
Automatic down shifting occurs when coast-
ing.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage
by not shifting down.
Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display. X
Shift to recommended gear D according to
gearshift recommendation C when shown in
the multifunction display of the instrument
cluster.
Protection against reaching the over-
revving range (Mercedes-AMG vehicles)
! In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display. X
When message C appears in the multifunc-
tion display, pull the right-hand steering
wheel paddle shifter.
Kickdown X
For maximum acceleration, depress the
accelerator pedal beyond the pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed. X
Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears using
the steering wheel paddle shifters.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: kickdown is only
possible in the temporary setting.Automatic transmission 147
Driving and parking Z

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position ] .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position [ or ^ .
If [ is selected, the transmission shifts to second gear; if ^ is
selected, the transmission shifts to reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position Z or
G ) if R
the electrical parking brake is being tested
using a dynamometer R
the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with148
Refueling
Driving and parking

overfilling. DEF may leak if overfilled. Mercedes-
Benz offers a special disposable hose with over-
fill protection. You can obtain this from any
authorized Mercedes-Benz Center. DEF is avail-
able in a variety of containers and receptacles.
Only use the disposable hose with the
Mercedes-Benz DEF refill canisters.
DEF refill bottle
! Only screw on the DEF refill bottle hand-
tight. Otherwise, the thread of the DEF refill
bottle could be damaged and DEF could leak
out.
X
Unscrew the protective cap from DEF refill
bottle C .X
Place DEF refill bottle C on the filler neck as
shown and screw it on clockwise until hand-
tight. X
Press DEF refill bottle C towards the filler
neck.
The DEF tank is filled. This may take up to one
minute.
When DEF refill bottle C is no longer pressed,
filling stops and the bottle may be taken off
again after being only partially emptied. X
Release DEF refill bottle C .X
Turn DEF refill bottle C counter-clockwise
and remove it. X
Screw the protective cap onto DEF refill bot-
tle C again.
DEF refill bottles are available at many gas sta-
tions or at a qualified specialist workshop. Refill
bottles without a threaded cap do not provide
overfill protection. DEF may leak if overfilled.
Mercedes Benz offers special refill bottles with a
threaded seal. These are available at any author-
ized Mercedes-Benz Center. Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied. R
the transmission must be in position ] and
the SmartKey must be removed from the igni-
tion lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients. R
the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients. R
on uphill or downhill gradients the laden vehi-
cle must also be secured at the rear axle, for
example with a wheel chock or similar object.154
Parking
Driving and parking

Switching off the engine
Important safety notes
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the electric parking brake. X
Shift the transmission to position ] .X
With the SmartKey: turn the SmartKey to
position

switched off. The sounds that can be heard while
this is occurring are normal.
Applying or releasing manually X
To apply: push handle C .
When the electric parking brake is applied,
the red I (USA only) or $ (Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be applied
when the SmartKey is removed. X
To release: pull handle C .
The red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
goes out.
The electric parking brake can only be released: R
if the SmartKey is in position G or H in the
ignition lock ( Y
page 132) orR
if the ignition was switched on using the
Start/Stop button
Applying automatically The electric parking brake is automatically
applied when the transmission is in position ]
and: R
the engine is switched off or R
the driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being
automatically applied, pull handle C . The electric parking brake is also engaged auto-
matically if: R
DISTRONIC PLUS brings the vehicle to a
standstill or R
the HOLD function is keeping the vehicle sta-
tionary R
Active Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled: R
the engine is switched off R
the driver is not wearing a seat belt and the
driver's door is opened R
there is a system malfunction R
the power supply is insufficient R
the vehicle is stationary for a lengthy period
The red $ indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/stop function.
Releasing automatically Your vehicle's electric parking brake is auto-
matically released if all of the following condi-
tions are met: R
the seat belt has been fastened. R
the engine is running. R
the transmission is in position [ or ^ and
you accelerate.
or
you shift from transmission position ] to
position [ or ^ . You will need to accelerate
more on steeper gradients.
If the transmission is in position ^ the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake: R
the driver's door is closed. R
you are shifting out of transmission position
] or you have previously driven faster than
2 mph (3 km/h).
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise the parking
brake will be released and the vehicle will start
to move.156
Parking
Driving and parking

braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed: X
Shift the transmission to position \\ .
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style and drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
For more information on driving with snow
chains, see ( Y
page 338).
For more information on driving with summer
tires, see ( Y
page 338).
Observe the notes in the "Winter operation" sec-
tion ( Y
page 338).
Driving systems
Mercedes-Benz Intelligent Drive Mercedes-Benz Intelligent Drive stands for inno-
vative driver assistance and safety systems
which enhance comfort and support the driver in
critical situations. With these intelligent co-ordi-
nated systems Mercedes-Benz has set a mile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well
thought out system – for the safety of the vehi-
cle occupants and that of other road users.
Further information on driving safety systems
( Y
page 64).
Cruise control
General notes
Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid
exceeding the set speed. Change into a lower gear in good time on long and steep downhill
gradients. This is especially important if the
vehicle is laden or towing a trailer. By doing so,
you will make use of the braking effect of the
engine. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a steady
speed for a prolonged period. You can store any
road speed above 20 mph (30 km/h).
Important safety notes Cruise control can neither reduce the risk of an
accident if you fail to adapt your driving style nor
override the laws of physics. Cruise control can-
not take into account the road, traffic and
weather conditions. Cruise control is only an
aid. You are responsible for maintaining a safe
distance to the vehicle in front, for vehicle
speed, for braking in good time and for staying in
lane.
Do not use cruise control: R
in road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads R
on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid R
when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
i The speed indicated in the speedometer
may differ slightly from the speed stored.
Cruise control lever
C
Activates or increases speed
D
Activates or reduces speed162
Driving systems
Driving and parking

between your vehicle and the vehicle in front
becomes too small.
When you change lanes, DISTRONIC PLUS mon-
itors the left lane (on left-hand-drive vehicles) or
the right lane (on right-hand-drive vehicles).
Stopping
G WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if: R
there is a malfunction in the system or in
the voltage supply. R
DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle. R
the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with. R
the battery is disconnected. R
the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating
DISTRONIC PLUS ( Y
page 169).
If DISTRONIC PLUS detects that the vehicle in
front has stopped, it will cause your vehicle to
brake and come to a halt.
Once your vehicle is stationary, it remains sta-
tionary and you do not need to depress the
brake.
After a time, the electric parking brake secures
the vehicle and relieves the service brake.
Depending on the specified minimum distance,
your vehicle will come to a standstill at a suffi-
cient distance behind the vehicle in front. The
specified minimum distance is set using the
control on the cruise control lever. When DISTRONIC PLUS is activated, the trans-
mission is shifted automatically to position ] ,
if: R
the driver's seat belt is not fastened and the
driver's door is open. R
the engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function.
The electric parking brake secures the vehicle
automatically if DISTRONIC PLUS is activated
when the vehicle is stationary and: R
a system malfunction occurs. R
the power supply is insufficient.
If a malfunction occurs, the transmission may
also be shifted to position ] automatically.
Setting a speed X
Push the cruise control lever up C for a
higher speed or down D for a lower speed.X
To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly push
the cruise control lever up C or down D to
the pressure point.
Every time the cruise control lever is pressed
up C or down D the last speed stored is
increased or reduced. X
To adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly push
the cruise control lever up C or down D
beyond the pressure point.
Every time the cruise control lever is pressed
up C or down D , the last speed stored is
increased or reduced.
i If you accelerate to overtake, DISTRONIC
PLUS adjusts the vehicle's speed back to the
last speed stored after you have finished over-
taking.
Setting a specified minimum distance You can set the specified minimum distance for
DISTRONIC PLUS by varying the time span
between one and two seconds. With this func-
tion, you can set the minimum distance that
DISTRONIC PLUS maintains to the vehicle in
front, depending on the driving speed. You can
see this distance in the multifunction display
( Y
page 168).
Make sure that you maintain the minimum dis-
tance to the vehicle in front as required by law.Driving systems 167
Driving and parking Z