2017 MERCEDES-BENZ GLC climate control

Problem
Possible causes/consequences and P Solutions
The starter motor was exposed to a thermal load that was too high. X
Try to start the engine again ( Y
page 133).
If the engine still does not start: X
Consult a qualified specialist workshop.
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 309). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG GLC 43 4MATIC
General information Select the drive program using the DYNAMIC
SELECT switch.
Available drive programs:
S+ Sport Plus Particularly sporty driving
characteristics
S Sport Sporty driving characteris-
tics
C Comfort Comfortable and economi-
cal driving characteristics
E Economy Particularly economical
driving characteristics
I Individual Individual settings
Depending on the drive program selected the
following vehicle characteristics will change: R
the engine management R
the transmission management R
the suspension R
the steering R
the availability of the ECO start/stop function R
climate control R
the driver assistance systems R
the availability of gliding mode
Further information for automatic drive program
characteristics ( Y
page 144).
Additionally, in drive program I you can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this in the Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program C is
activated. For further information about starting
the engine, see ( Y
page 133).DYNAMIC SELECT switch 139
Driving and parking Z

reduces load change reactions and is conducive
to a sporty driving style. The sound generated by
the double-clutch function depends on the drive
program selected.
Kickdown Use kickdown for maximum acceleration. X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed. X
Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Gliding mode (Mercedes-AMG vehicles)
Gliding mode is characterized by the following: R
The combustion engine is disconnected from
the drive train. R
The engine speed corresponds to the idling
speed. R
The multifunction display shows the status
icon C for the drive program's status icon.
In drive programs E and C , you can deactivate
and activate gliding mode using the ECO button
( Y
page 137).
Gliding mode can be activated under the follow-
ing conditions: R
the speed is within a suitable range. R
the course of the road is suitable, e.g. there
are no steep up or downhill gradients. R
you are no longer depressing the accelerator
pedal.
Gliding mode is deactivated under the following
conditions: R
you depress the accelerator pedal. R
you depress the brake pedal. R
you use the DIRECT SELECT lever to switch
the transmission position ( Y
page 141).R
you switch to drive program S+ or S
( Y
page 139). R
you activate manual gearshifting
( Y
page 145). R
you leave the suitable speed range.
i If you have selected the "Comfort" setting
for the drive (engine management) in drive
program I , you can also activate gliding mode.
You can find information about this in the Dig-
ital Operator's Manual.
Towing a trailer X
Drive in the middle of the engine speed range
on uphill gradients. X
Manual shifting: depending on the uphill or
downhill gradient, shift into a gear
( Y
page 145), in which the engine will run the
middle of the engine speed range.
This also applies if cruise control or
DISTRONIC PLUS is activated.
Drive programs
Drive program I (Individual) In drive program I the following properties of the
drive program can be selected: R
the drive (engine and transmission manage-
ment) R
the suspension R
the steering R
the availability of the ECO start/stop function R
the climate control:
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
i To permanently select the gears in drive
program I using the steering wheel paddle
shifters, select the M (manual) setting for the
drive.
Drive program S+ (Sport Plus)
Drive program S+ is characterized by the fol-
lowing: R
the vehicle exhibits particularly sporty driving
characteristics. R
the vehicle pulls away in first gear. R
the automatic transmission shifts up later.
the fuel consumption possibly being higher as144
Automatic transmission
Driving and parking

a result of the later automatic transmission
shift points. R
the suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIR BODY CONTROL). R
gliding mode is not available (Mercedes-AMG
vehicles). R
the ECO start/stop function is not available.
Drive program S (Sport) Drive program S is characterized by the follow-
ing: R
the vehicle exhibits sporty driving character-
istics. R
the vehicle pulls away in first gear. R
the automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points. R
the suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIR BODY CONTROL). R
gliding mode is not available (Mercedes-AMG
vehicles). R
the ECO start/stop function is not available.
Drive program C (Comfort) Drive program C is characterized by the follow-
ing: R
the vehicle delivers comfortable, economical
handling characteristics. R
the vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully. R
the vehicle has improved driving stability, for
example on slippery road surfaces. R
optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin. R
gliding mode is not available (Mercedes-AMG
vehicles). Drive program E (Economy) Drive program E is characterized by the follow-
ing: R
the vehicle exhibits comfortable, economical
handling characteristics. R
the vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully. R
the vehicle has improved driving stability, for
example on slippery road surfaces. R
optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin. R
during deceleration, the engine is disconnec-
ted from the drive train. The vehicle uses
kinetic energy and consumes less fuel. R
the cooling and heating output of the climate
control system has been reduced.
Manual gear shifting
General notes You can change gear yourself using the steering
wheel paddle shifters. The transmission must be
in position [ to do this.
Depending on which steering wheel paddle
shifter is pulled, the automatic transmission
immediately shifts into the next gear down or
up, if permitted.
Mercedes-AMG vehicles: to use manual shift-
ing, you have two options: R
temporary setting R
permanent setting
If you activate manual gearshifting, the multi-
function display will show the current gear
instead of transmission position [ .
If you deactivate manual gearshifting, the gears
will be shifted automatically again.Automatic transmission 145
Driving and parking Z

When overtaking, pay particular attention to the
extended length of your vehicle/trailer combi-
nation.
Due to the length of the vehicle/trailer combi-
nation, you require additional road space when
overtaking before you can change back to the
original lane.
If the automatic transmission repeatedly shifts
between gears on uphill or downhill gradients,
shift to a lower gear.
Driving in a lower gear and at a reduced speed
decreases the risk of engine damage.
If the coolant temperature increases signifi-
cantly when climate control is switched on,
switch climate control off.
Coolant heat can also be dissipated by opening
the windows and switching the ventilation
blower and the interior temperature to the high-
est level.
Decoupling a trailer
G WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
G WARNING
Vehicles with level control:
The vehicle is lowered as soon as you discon-
nect the trailer cable. This could result in your
limbs or those of other people that are
between the vehicle body and tires or under-
neath the vehicle being trapped. There is a
risk of injury.
Make sure that nobody is in the immediate
vicinity of the wheel housings or under the
vehicle when you disconnect the trailer cable.
! Do not disconnect a trailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun
brake. X
Apply the vehicle's parking brake manually. X
Shift the transmission to position ] . X
Close all doors and the tailgate. X
Switch off the engine. X
Secure the vehicle and trailer against rolling
away. X
Remove the trailer cable. X
Remove the safety chains, if there are any. X
Uncouple the trailer.
Removing the ball coupling X
Observe the manufacturer's installation
instructions. X
Press the protective cap into the ball coupling
recess. X
Make sure that the protective cap is firmly in
place.
Observe the loading guidelines ( Y
page 278)
and the safety notes regarding stowage spaces
( Y
page 278).
Information on cleaning and care of the trailer
tow hitch ( Y
page 316).
Trailer power supply
! Accessories with a maximum power con-
sumption of 180 W can be connected to the
permanent power supply.
You must not charge a trailer battery using the
power supply.
The trailer socket of your vehicle is equipped at
the factory with a permanent power supply.
The permanent power supply is supplied via
trailer socket pin 4.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
A qualified specialist workshop can provide
more information about installing the trailer
electrics.
Permissible trailer loads and trailer
drawbar noseweights
Weight specifications
The gross trailer weight is calculated as the
weight of the trailer plus the weight of the load
and the trailer's equipment.206
Towing a trailer
Driving and parking

Adding your own favorite X
Selec t Vehicl e { C limate Contro l .X
Press and hold th e } butto n until th e
favorite s are displayed.X
Ad d a favorite at th e desired position.
If a favorite has already been added at this
position, it will be overwritten .
Climate control settings
General notes You can adjust th e climat e control settings
usin g th e climat e control bar or th e climat e con-
trol menu.
Importan t climat e control function s can be set
in th e climat e control bar:R
Temperatur eR
Airflo wR
Air distribution
The climat e control bar is visible in mos t dis-
plays.
You can fin d all available climat e control func-
tions in th e climat e control menu. You can use
th e climat e control bar to switch to th e climat e
control menu.
Overview
Climat e control bar (COMAND)
C
Adjusts temperature, air distribution on th e
left and airflow, displays th e curren t settings
D
Calls up th e climat e control menu, displays
th e curren t coolin g and climat e mod e set -
tings

X
To set the intensity: turn the controller when
the atomizer is switched on. X
To exit the menu: press the 8 button.
Switching the ionization on/off The ionization has a cleansing effect on the air in
the vehicle interior. Further information
( Y
page 129). X
Call up the climate control menu
( Y
page 272). X
To select Ionization : turn and press the
controller.
The setting element is active. X
To switch the ionization on or off: turn the
controller. X
To exit the menu: press the 8 button.
Settings in the bottom bar of the cli-
mate control menu
Switching cooling with air dehumidifica-
tion on/off X
Call up the climate control menu
( Y
page 272). X
Slide 6 the controller repeatedly until the
bottom bar is activated. X
To select s A/C : turn and press the control-
ler. X
Switch cooling with air dehumidification on
s or off S .
i The current status of the cooling function is
displayed in the climate control bar: A/C ON
– activated, A/C OFF – deactivated.
i Deactivating the cooling with air dehumidi-
fication function reduces fuel consumption.
Synchronizing the climate control set-
tings
Use s Sync (synchronization) to select the cli-
mate control setting for all zones together s or
separately S .X
Call up the climate control menu
( Y
page 272). X
Slide 6 the controller repeatedly until the
bottom bar is activated. X
To select s Sync : turn and press the con-
troller. X
Switch the synchronization function on s or
off S . For further information on synchronizing climate
control settings, see ( Y
page 126).
Navigation mode
Important safety notes
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the navigation system.
General notes Among other things, correct functioning of the
navigation system depends on GPS reception. In
certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
parking garages.
Audio 20 is equipped with Garmin ®
MAP PILOT
(see the manufacturer's operating instructions).
The Garmin ®
MAP PILOT operating instructions
are stored on the SD card as a PDF file. The SD
card box contains a quick guide.
The following descriptions apply to navigation
with COMAND. Further information can be
found in the Digital Operator's Manual.
Selecting a route type and route options
Multimedia system: X
Select Navi { Navigation .X
Select Options { Route Settings .
i If route guidance is active, first slide 6 the
controller and show the menu. X
Select a route type.Operating system 273
Multimedia system Z

Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
i Have the coolant regularly replaced at a
qualified specialist workshop and the replace-
ment confirmed in the Maintenance Booklet.
Comply with the important safety notes for ser-
vice products when handling coolant
( Y
page 364).
The coolant is a mixture of water and anti-
freeze/corrosion inhibitor. It performs the fol-
lowing tasks: R
Anti-corrosion protection R
Antifreeze protection R
Raising the boiling point
If the coolant has antifreeze protection down to
-35 ‡ (-37 †), the boiling point of the coolant
during operation is approximately 266 ‡
(130 †).
The antifreeze concentrate/corrosion inhibitor
concentration in the engine cooling system
should: R
be at least 50%. This will protect the engine
cooling system against freezing down to
approximately -35 ‡ (-37 †). R
not exceed 55% (antifreeze protection down
to -49 ‡[ -45 †]) . Otherwise , hea t will no t be
dissipated as effectively.
Mercedes-Ben z recommends an antifreeze/
corrosion inhibitor concentrat e in accordance
wit h MB Specification s fo r Servic e Products
310.1.
i Whe n th e vehicle is first delivered, it is filled
wit h a coolan t mixture that ensures adequat e
antifreez e an d anti-corrosio n protection .
i The coolan t is checke d wit h ever y mainte-
nanc e interval at a qualifie d specialis t work-
shop.
Filling capacities
Model Capacity
GLC 300 d 4MATIC
10.6 US qt (10.0 l)
Mercedes-AMG
GLC 43 4MATIC 12.2 US qt (11.5 l)
Al l ot her models
9.5 US qt (9.0 l) Windshield washer system
Important safety notes
G WARNING
Windshield washer concentrate could ignite if
it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
! Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or MB
WinterFit. Unsuitable washer fluid could dam-
age the plastic lenses of the headlamps.
! Only MB SummerFit and MB WinterFit
washer fluid should be mixed together. The
spray nozzles may otherwise become
blocked.
Do not use distilled or de-ionized water. Other-
wise, the level sensor may give a false reading.
When handling washer fluid, observe the impor-
tant safety notes on service products
( Y
page 364).
At temperatures above freezing: X
Fill the washer fluid reservoir with a mixture of
water and windshield washer fluid, e.g. MB
SummerFit.
Add 1 part MB SummerFit to 100 parts water.
At temperatures below freezing: X
Fill the washer fluid reservoir with a mixture of
water and washer fluid, e.g. MB WinterFit.
For the correct mixing ratio refer to the infor-
mation on the antifreeze reservoir.
i Add windshield washer fluid, e.g. MB Sum-
merFit or MB WinterFit, to the washer fluid all
year round.
Climate control system refrigerant
Important safety notes
The climate control system of your vehicle is fil-
led with refrigerant R ‑ 134a.
The instruction label regarding the refrigerant
type used can be found on the radiator cross
member.Service products and filling capacities 369
Technical data Z

! Only the refrigerant R ‑ 134a and the PAG oil
approved by Mercedes-Benz may be used.
The approved PAG oil may not be mixed with
any other PAG oil that is not approved for
R-134a refrigerant. Otherwise, the climate
control system may be damaged.
Service work, such as refilling with refrigerant or
replacing component parts, may only be carried
out by a qualified specialist workshop. All appli-
cable regulations, as well as SAE standard J639,
must be adhered to.
Always have work on the climate control system
carried out at a qualified specialist workshop.
Refrigerant instruction label
Example: refrigerant instruction labelC
Warning symbolD
Refrigerant filling capacity