2017 MERCEDES-BENZ GLC COUPE engine oil

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position j.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionhork.
If h is selected, the transmission shifts to secondgear; ifkis
selected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position gor
1) if
Rthe electrical parking brake is being tested
using a dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
Refueling143
Driving and parking
Z

AMG menu (Mercedes-AMG vehicles)
Warm -up
:Digital speedometer
;Gear indicator
=Charge-air pressur e
?Engineoil temperature
ATransmission oil temperature
XPress th eò buttonon th esteering whee l
to open th emen ulist .
XPress th e: or9 buttonon th esteering
whee lto select th eAMGmenu.
XConfir mby pressing aon thesteering
wheel.
Engin eand transmission oil tempera-
tures :when th eengin eand transmission are
at normal operating temperature, oil temper-
atures ?and Aare displayed in whit ein th e
multifunction display.
If th emultifunction display shows oil temper-
atur e? orA in blue, th eengin eor th e
transmission are no tyet at normal operating
temperature. Avoid drivin gat full engin eout -
put during this time.
G- Meter
Whil eth evehicl eis in motion ,th eG-Meter
shows th eforce sthat are exerted on th edriver
bot hlaterally and in th edirection of travel .
The maximum value sare indicated in red in th e
guidelin esystem.
XPress òon thesteering whee lto open th e
men ulist .
XPress th e: or9 buttonon th esteering
whee lto select th eAMGmenu.
XConfir mby pressing aon thesteering
wheel.
XPress th e9 buttonrepeatedly until th eG-
Meter appears.
The maximum value sof th eG-Meter are
saved.
XTo reset th eG-Meter: pressaagain.
XUsing :or9 select Yeson thesteer -
ing wheel.
XPress ato confirm .
The maximum value sof th eG-Meter are
deleted.
If th eignition remain sswitched off for longer
than four hours, th eG-Meter will be automati-
call yreset .
SETUP
Overview
:Drive Eco/Comfor t/Sport/Sport +/Man‐ual
;Chassis Comfort/Sport/Sport +
=Steering Comfort/Sport
?ECO Start/Sto pActive/Inactiv e/Off
AES P®On/Offor SPORT handlin gmod e
Sport
Menus and submenus21 9
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
#
StopVehicl eSeeOperator' sManual
The battery is no longer bein gcharged and th econdition of charg eis
to olow.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 149).
XObserv eth einstruction sin th e# See Operator' sManualdisplay message .
XConsultaqualified specialist workshop .
#
StopVehicl eLeaveEngine Runnin g
The battery condition of charg eis to olow.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XLeav eth eengin erunning.
XWait until th edisplay message disappear sbefore pullin gaway.
#
Start Engine SeeOperator' sManual
The engin eis switched off and th econdition of charg eis to olow.
XSwitc hoff electrical consumer sthat you do no tneed, suc has th e
rear window defroste rand interior lighting .
XLeaveth eengin erunnin gfor afew minute sor drive alon gdistance.
The battery is bein gcharged.
4
CheckEngineOilAtNex tRefueling
The engin eoil level has dropped to th eminimum level.
A warning tone also sounds.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 302).
XIf necessary, add engin eoil (Ypage 302).
If you have to ad dengin eoil frequently:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from aqualified
specialist workshop or on th eInternet at http://bevo.mercedes -
benz.co m.
8
Fuel Level Low
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
CThere is only a very small amount of fuel in the fuel tank.
XRefuel at the nearest gas station without fail.
Display messages237
On-board computer and displays
Z

XReachint oth egap, pull hoo dcatch handle ;
up and lift th ehood.
If you lift th ehoo dby approximately 15 in
(40 cm), th ehoo dis opened and held open
automatically by th egas-filled strut .
Closing the hood
XLowerth ehoo dand let it fall from aheight of
approximately 8in (20 cm).
XChec kthat th ehoo dhas engage dproperly.
If th ehoo dcan be raised slightly, it is no t
properly engaged. Open it again and close it
wit h a littlemor eforce .
Radiator
Do no tcover up th eradiator, suc has wit h a
thermal mat or insec tprotection cover .Other -
wise, th evalue sof th eEuropean on-board diag-
nostics may be affected. Some of these read -
ing sare require dby law and mus tbe accurat eat
all times .
Engine oil
Important safety notes
GWARNIN G
Certain component sin th eengin ecompart-
ment, suc has th eengine, radiato rand part s
of th eexhaust system, can become ver yhot .
Workin gin th eengin ecompartmen tposes a
ris kof injury.
Wher epossible, let th eengin ecool down and
touch only th ecomponent sdescribe din th e
following.
GWARNIN G
The engin ecompartmen tcontain smoving
components. Certain components, suc has
th eradiato rfan ,may continu eto run or start
again suddenly when th eignition is off .There
is aris kof injury.
If you need to do any wor kinside th eengin e
compartment:
Rswitch off th eignition
Rnever reac hint oth earea wher ethere is a
ris kof danger from moving components,
suc has th efan rotation area
Rremove jewelr yand watches
Rkeep items of clothing and hair ,for exam-
ple, away from moving part s
GWARNING
If engin eoil comes int ocontact wit hhot com-
ponents in th eengin ecompartment, it may
ignite. There is aris kof fir eand injury.
Mak esur ethat engin eoil is no tspilled next to
th efiller neck .Let th eengin ecool down and
thoroughly clean th eengin eoil off th ecom-
ponents before starting th eengine.
GWARNIN G
Opening th ehoo dwhen th eengin eis over-
heated or when there is afir ein th eengin e
compartmen tcould expos eyou to hot gase s
or other servic eproducts .There is aris kof
injury.
Let an overheate dengin ecool down before
opening th ehood. If there is afir ein th e
engin ecompartment, keep th ehoo dclosed
and contact th efir edepartment.
General notes
Dependin gon your driving style, th evehicl e
consumes up to 0. 9US qt (0. 8l) of oil per
60 0mile s(1000 km). The oil consumption may
be higher than this when the vehicle is new or if
you frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may be
in a different location.
Engine compartment301
Maintenance and care
Z

When checking the oil level:
Rpark the vehicle on a level surface
Rthe engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature
Rif the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait approximately 30 minutes before carrying out the measurement
Checking the oil level using the oil dip-
stick
Check the oil level with the oil dipstick (exam-
ple)
XPull oil dipstick :out of the dipstick guide
tube.
XWipe off oil dipstick :.
XSlowly slide dipstick :into the guide tube to
the stop, and take it out again after approx-
imately three seconds.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
XIf the oil level has dropped to MIN mark =or
below, add 1.1 US qt (1.0 l)of engine oil.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Use only engine oils and oil filters that are
approved for vehicles with a service system. A list of the engine oils and oil filters that have
been tested and approved in accordance with
Mercedes-Benz Specifications for Service
Products is available at any authorized
Mercedes-Benz Center. The following cause engine failure or damage
to the exhaust system:
RUse of engine oils and oil filters that have
not been expressly approved for the service
system
RReplacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired
RUse of engine oil additives
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Add engine oil (example)
XTurn cap :counter-clockwise and remove it.
XAdd engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 l)of engine
oil.
XReplace cap :on the filler neck and tighten
clockwise.
Ensure that the cap locks into place securely.
XCheck the oil level again with the oil dipstick
(Ypage 302).
Further information on engine oil (
Ypage 361).
Additional service products
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
302Engine compartment
Maintenance and care

the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XBring the front wheels into the straight-ahead position.
XShift the transmission to position j.
XMake sure that the vehicle level is set to "Nor-
mal" on vehicles with AIR BODY CONTROL
(
Ypage 168).
XSwitch off the engine.
XVehicles without KEYLESS-GO:remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics are now in key posi-
tion u. This is the same as the key having
been removed.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (
Ypage 128).
XMake sure that the engine cannot be started
via your smartphone (Ypage 129).
XIf included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
XSafeguard the vehicle against rolling away.
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it
can be found in the tire-change tool kit
(
Ypage 314).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.
XFold both plates upwards :.
XFold out lower plate;.
XGuide the lugs on the lower plate fully into the
openings in base plate =.
XPlace chocks or other suitable items under
the front and rear of the wheel that is diago-
nally opposite the wheel you wish to change.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
Changing a wheel351
Wheels an d tires
Z

iThe data shown on the vehicle identification
plate is used only as an example. This data is
different for every vehicle and can deviate
from the data shown here. You can find the
data applicable to your vehicle on the vehicle
identification plate.
Vehicle identification number (VIN)
XSlide the right-hand front seat to its rearmost
position.
XFold floor covering ;upwards.
The VIN is visible :.
The VIN can also be found on the vehicle iden-
tification plate (
Ypage 357).
The VIN can also be found at the lower edge of
the windshield (
Ypage 358).
Engine number
:Engine number (stamped into the crank-
case)
;VIN (on the lower edge of the windshield)
=Emission control information plate, includ-
ing the certification of both federal and Cali-
fornian emissions standards
Service products and filling capaci-
ties
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels
RExhaust gas aftertreatment additives, e.g.
DEF
RLubricants (e.g. engine oil, transmission oil)
RCoolant
RBrake fluid
RWindshield washer fluid
RClimate control system refrigerant
Components and service products must match.
Only use products recommended by Mercedes-
Benz. Damage which is caused by the use of
products which have not been recommended is
not covered by the Mercedes-Benz warranty or
goodwill gestures. Products approved by
Mercedes-Benz are listed in this Operator's
Manual in the appropriate section.
Information on tested and approved products
can be obtained at a Mercedes-Benz Service
Center or on the Internet at
http://bevo.mercedes-benz.com.
You can recognize service products approved by
Mercedes-Benz by the following inscription on
the containers:
RMB-Freigabe (e.g. MB-Freigabe 229.51)
RMB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB
358Service products and filling capacities
Technical data

If standard unleaded gasoline is unavailable
and you have to refuel with unleaded gasoline
of a lower grade, observe the following pre-
cautions:
ROnly fill the fuel tank to half full with regular unleaded gasoline and fill the rest with pre-
mium-grade unleaded gasoline as soon as
possible.
RDo not drive at the maximum speed.
RAvoid sudden acceleration and engine
speeds over 3,000 rpm.
You will usually find information about the fuel
quality on the pump. If you cannot find the label on the fuel pump, ask the gas station staff.
iFor further information, consult a qualified
specialist workshop or visit
http://www.mbusa.com (USA only).
As a temporary measure, if the recommended
fuel is not available, you may also use regular
unleaded gasoline with an octane rating of
87 AKI/91 RON. This may reduce engine per-
formance and increase fuel consumption. Avoid
driving at full throttle and sudden acceleration.
Never refuel using gasoline with a lower AKI.
Information on refueling (
Ypage 144).
Additives
!Operating the engine with fuel additives
added later can lead to engine failure. Do not
mix fuel additives with fuel. This does not
include additives for the removal and preven-
tion of residue buildup. gasoline must only be mixed with additives recommended by
Mercedes-Benz. Comply with the instructions
for use on the product label. More information
about recommended additives can be
obtained from any authorized Mercedes-Benz
Center.
Mercedes-Benz recommends that you use bran-
ded fuels that have additives.
The fuel quality available in some countries may
not be sufficient. Residue could build up in the
fuel injection system as a result. In such cases,
and in consultation with an authorized
Mercedes-Benz Center, the fuel may be mixed
with the cleaning additive recommended by
Mercedes-Benz. You must observe the notes
and mixing ratios specified on the container.
Diesel
Fuel grade
GWARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
!Refuel only using diesel fuel that conforms
to European standard EN 590 or an equivalent
specification. Fuel that does not conform to
EN 590 can lead to increased wear and dam-
age the engine and exhaust system.
!Do not use the following:
Rmarine diesel
Rheating oil
Rbio-diesel
Rvegetable oil
Rgasoline
Rparaffin
Rkerosene
Do not mix such fuels with diesel fuel and do
not use any special additives. Otherwise,
engine damage may occur.
!In countries outside the EU, only use low-
sulfur Euro diesel with a sulfur content of
under 50 ppm. Otherwise, the emission con-
trol system could be damaged.
You will usually find information about the fuel
quality on the pump. If you cannot find the label
on the fuel pump, ask the gas station staff.
Information on refueling (
Ypage 144).
Low outside temperatures
iDiesel fuel with improved cold flow proper-
ties is available during the winter months.
Further information about fuel properties can
be obtained from oil companies, e.g. at gas
stations.
360Service products and filling capacities
Technical data