2017 MERCEDES-BENZ GLA SUV automatic transmission

Display messages
Possible causes/consequences and
M
MSolutions Risk of vehicle
Risk of vehicle
rolling Transmis‐ rolling Transmis‐
sion not in P sion not in P The driver's door is open or not fully closed and the transmission is in
position R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident.
X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 166).
X Close the driver's door fully. Without changing
Without changing
gear, consult work‐ gear, consult work‐
shop shop You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position
Dis selected:
X Drive to a qualified specialist workshop without shifting the trans-
mission from position D.
If transmission position R,Nor Pis selected:
X Secure the vehicle against rolling away (Y page 166).
X Consult a qualified specialist workshop. Only select Park Only select Park
(P) (P)
when
when vehicle
vehicle is
is
stationary
stationary The vehicle is moving.
X
Stop the vehicle, paying attention to road and traffic conditions.
X Shift the transmission to position P.Apply brake to Apply brake to
select R select R You have attempted to shift from position
Dor Nto transmission
position R.
X Shift the transmission to position Rwhen the brake pedal is
depressed. Reversing
Reversing
not
notposs.
poss.
Consult workshop
Consult workshop The automatic transmission is malfunctioning. You cannot drive in
reverse.
X Consult a qualified specialist workshop. Transmission Mal‐
Transmission Mal‐
function function The automatic transmission is malfunctioning.
X Consult a qualified specialist workshop. Transmission Mal‐
Transmission Mal‐
function Stop function Stop The automatic transmission is malfunctioning.
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Consult a qualified specialist workshop. Display
messages
259On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Stop vehicle Shift
Stop vehicle Shift
to P Leave engine to P Leave engine
running running The automatic transmission has overheated.
X Drive on carefully.
If the display message disappears, the automatic transmission is
available again.
If the multifunction display still shows the display message:
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Wait until the automatic transmission has cooled down and the dis-
play message goes out. Auxiliary battery Auxiliary battery
malfunction malfunction The auxiliary battery for the automatic transmission is no longer being
charged.
X Consult a qualified specialist workshop.
X Until then, always shift the transmission to position Pbefore you
switch off the engine.
X Before leaving the vehicle, apply the electric parking brake. Clutch overheated
Clutch overheated
Avoid pulling away Avoid pulling away
If necessary, If necessary,
quickly quickly
release
release and
and
engage the clutch
engage the clutch The clutch is under considerable load and the permitted operating
temperature has been exceeded. A warning tone also sounds.
Avoid frequent pulling away and driving at walking pace over longer
distances.
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Leave the engine running.
The clutch is cooled more quickly with the engine running.
or X If possible, drive on at a steady speed.
X Remove your foot from the clutch pedal and do not allow the clutch
to slip.
The clutch may also cool down during the journey.
It may take several minutes for it to cool down. When the clutch has
cooled down, the display message disappears. The clutch is fully
operational again. For engine start For engine start
depress clutch depress clutch You have attempted to start the engine without depressing the clutch
pedal.
X Depress the clutch pedal.
X Restart the engine. The engine has stalled while pulling away, e.g. because the clutch
pedal was released too quickly.
X Depress the clutch pedal again.
The engine starts automatically.
X Slowly release the clutch pedal to pull away. 260
Display
messagesOn-board computer and displays

Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions !
N
The yellow ABS warning lamp is lit while the engine is running.
ABS (Anti-lock Braking System) has been deactivated due to a fault. BAS (Brake
Assist), Active Brake Assist, ESP ®
(Electronic Stability Program), ESP ®
trailer sta-
bilisation, the HOLD function, hill start assist, the adaptive brake lights and
PRE‑SAFE ®
are also therefore deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example.
The steerability and braking characteristics may be severely affected. The braking
distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased risk of skidding and/or accident.
X Observe the additional display messages on the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such as the navigation system or the automatic transmission, will be unavailable. Warning and indicator lamps on the instrument cluster
267On-board computer and displays Z

R
Bluetooth ®
must be activated on the mobile
phone and must be made visible to other devi-
ces
R The Bluetooth ®
SIM Access Profile of the
mobile phone must be activated
Authorising and connecting a mobile
phone
COMAND Online:
X Select Connect device
Connect deviceQSearch for Search for
phones
phonesQSAP phone SAP phoneQStart Start
search
searchQMB SAP module phones MB SAP module phones.
Audio 20:
X Select Connect device
Connect deviceQConnect new Connect new
device
deviceQSAP phone SAP phone.
Multimedia system: X Select the mobile phone.
X Enter and confirm any 16-digit PIN.
X Enter and confirm the same PIN on the mobile
phone.
X Where necessary, enter the SIM card PIN into
the multimedia system and confirm.
i Please observe the messages in the mobile
phone. If necessary, you will be asked to con-
firm further profile requests.
Switching between mobile phones If you have authorised more than one mobile
phone on the module, you can switch between
the individual phones.
X Select the mobile phone in the device man-
ager.
X Confirm the connection request; see the man-
ufacturer's operating instructions.
X Where necessary, enter the SIM card PIN into
the multimedia system and confirm.
Data modem mode X
Connect the mobile phone to the module
(Y page 284).
or
X Insert the SIM card into the SIM card slot on
the module (Y page 284).
X Before connecting for the first time, enable
the module for Internet access and select the mobile phone network provider in the multi- media system (see the Digital Owner's Man-
ual).
Use as a data modem is automatically activa-
ted.
X Activate/deactivate data roaming (see the
Digital Owner's Manual).
For further information on data modem mode
without telephony with COMAND Online (see
the Digital Owner's Manual).
Settings Storing/deleting the SIM card PIN
COMAND Online:
X Select Connect Connect device deviceQMB MBSAP
SAP module
module
phones
phones.
X Highlight the mobile phone.
X To select G: navigate to the right.
X Activate Oor deactivate ªStore PIN
Store PIN.
Audio 20:
X Select Connect device
Connect device.
X Select in the line of the desired
mobile phone.
X Activate Oor deactivate ªStore PIN
Store PIN.
Transferring the phone book In order to use the phone book of the mobile
phone via the multimedia system, the phone
book must be transferred using the module.
The transfer of data may take up to ten minutes.
Transmission occurs automatically after a Blue-
tooth ®
connection is automatically established.
Text messages Requirements
The module is connected with the mobile phone
(Y page 284) or is being used in the SIM card
mode (Y page 284). Operating system
285Multimedia system Z

Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake
discs and pads dry. The vehicle can then be
parked up for a long period of time.
Regular care of your vehicle is a condition for
retaining quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency. !
When Distance Pilot DISTRONIC or the
HOLD function is activated, the vehicle
brakes automatically in certain situations.
To avoid damage to the vehicle, deactivate
Distance Pilot DISTRONIC and the HOLD
function in the following or similar situations:
R when towing away
R in a car wash
! Make sure that the automatic transmission
is in position Nwhen washing your vehicle in
a tow-through car wash. The vehicle could be
damaged if the transmission is in another
position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely
R the blower is switched off
R the windscreen wiper switch is at position
0
R the 360° camera or the reversing camera is
deactivated
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, wash off excess dirt
before cleaning the vehicle in an automatic car
wash.
After using an automatic car wash, wipe off the
wax from the windscreen and the windscreen
wiper blades. This will prevent smears and
reduce wiping noises caused by residue on the
windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet. 308
CareMaintenance and care

R
It is particularly important to observe the
described order when connecting and dis-
connecting the jump leads.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist work- shop for more information.
! You should have all work involving the bat-
tery carried out at a qualified specialist work-
shop. In the exceptional case that it is neces-
sary for you to disconnect the battery your-
self, make sure that:
R you switch off the engine and remove the
key. On vehicles with KEYLESS-GO, ensure
that the ignition is switched off. Check that all the indicator lamps in the instrument
cluster are off. Otherwise, electronic com- ponents, such as the alternator, may be
damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic system
may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehicle
is secured against rolling away. You can
then no longer move the vehicle.
The battery and the cover of the positive ter-
minal clamp must be fitted securely during
operation.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion.
Fire, naked flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks. Battery acid is caustic. Avoid contact
with the skin, eyes and clothing.
Wear suitable protective clothing; in
particular, gloves, an apron and a
face mask.
Immediately rinse acid splashes off
with clean water. Consult a doctor if
necessary. Wear eye protection.
Keep children at a safe distance.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the battery be damaged in the event of an accident. Battery (vehicle)
323Breakdown assistance Z

Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a donor battery using jump leads. Observe the following points:
R the battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a donor battery or a jump-starting device
R vehicles with a petrol engine: jump-start the vehicle only when the engine and exhaust system
are cold
R do not start the engine if the battery is frozen. Let the battery thaw first
R jump-starting may be performed only using batteries with a nominal voltage of 12 V
R only use jump leads that are not damaged and have a sufficient cross-section and insulated
terminal clamps.
R make sure that the two vehicles do not touch
Make sure that:
R the jump leads are not damaged
R non-insulated parts of the terminal clamps do not come into contact with other metal parts while
the jump leads are connected to the battery
R the jump leads cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan
X Secure the vehicle by applying the electric parking brake.
X Manual transmission: depress the clutch pedal fully and shift to neutral.
X Automatic transmission: shift the transmission to position j.
X Turn the key to position gin the ignition lock and remove it.
X Switch off all electrical consumers, e.g. rear window heating, lighting etc.
X Open the bonnet. Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-starting
device.
X Press together cover :of positive clamp ;and slide it back.
X Connect positive terminal ;on your vehicle to positive terminal =of donor battery Busing the
jump lead. beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed. 326
Jump-startingBreakdown assistance

hitch. You could otherwise damage the vehi-
cle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power is too high, the vehicles could be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the front
axle or the entire vehicle must be raised and
transported.
! To tow vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. The
automatic transmission may otherwise
switch to position Pwhen you open the driv-
er's or front-passenger door which could
damage the transmission.
! Vehicles with automatic transmission must
not be tow-started. The transmission may
otherwise be damaged.
Observe the legal requirements for the relevant countries when towing and tow-starting.
It is better to have the vehicle transported than
to have it towed.
If the vehicle can no longer be driven because of an accident or breakdown, you have the follow-
ing options:
R transporting the vehicle As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot shift the transmission to position i
on vehicles with automatic transmission
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys- tem malfunction:
R it may not be possible to apply the released
parking brake or
R it may no longer be possible to shift the trans-
mission to position j
Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature before towing the vehicle (Y page 229). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi- cle is towed (Y page 77). Fitting/removing the towing eye
Fitting the towing eye 328
Towing away and tow-startingBreakdown assistance