2017 MERCEDES-BENZ GLA SUV oil

Display messages
Possible causes/consequences and
M
MSolutions Trans. oil overhea‐
Trans. oil overhea‐
ted Drive on with ted Drive on with
care care Mercedes-AMG vehicles: the transmission oil has overheated.
Manual drive program Mand the temporarily active manual drive pro-
gram are no longer available. Engine power output is reduced.
X Allow the vehicle to cool down. 4matic currently
4matic currently
unavailable unavailable 4MATIC has overheated. The vehicle is only driven by the front wheels.
X Drive on.
The airflow cools 4MATIC more quickly.
When the display message goes out, 4MATIC is available again and
the vehicle is driven by all four wheels. 4matic inoperative 4matic inoperative 4MATIC is malfunctioning. The vehicle is only driven by the front
wheels.
X Consult a qualified specialist workshop. A The tailgate is open
G WARNING
When the engine is running, exhaust gases can enter the vehicle inte- rior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is inoperative due to a mal-
function or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open. A warning tone also sounds.
X Close all doors. Display
messages
261On-board computer and displays Z

Closing the bonnet
X
Raise the bonnet slightly and, at the same
time, remove support strut ?from yellow
retaining clip =.
X Swing support strut ?down and press it into
bracket Auntil it engages.
X Lower the bonnet and let it fall from a height
of approximately 20 cm.
X Check that the bonnet has engaged properly.
If the bonnet can be raised slightly, it is not
properly engaged. Do not press the bonnet
closed. Open the bonnet again and close it
with a little more force. Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.8 litres of oil per 1,000 km.
The oil consumption may be higher than this
when the vehicle is new or if you frequently drive
at high engine speeds.
Depending on the engine, the oil dipstick may be installed at different locations.
To check the oil level:
R park the vehicle on a level surface
R the engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature
R if the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait approximately 30 minute sbefore
carrying out the measurement
Checking the oil level using the oil dip-
stick G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. Example: vehicles with a petrol engine
Example: vehicles with a diesel engine
(except the GLA 180 d model)
Example: GLA 180 d model
X All models except GLA 180 d: pull out oil
dipstick :.
X The GLA 180 d model: release the oil filler
cap and pull it out together with integrated oil dipstick :.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide tube
to the stop, and take it out again.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark =or
below, top up with 1.0 lof engine oil. 304
Engine compartmentMaintenance and care

Topping up engine oil
G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Use only engine oils and oil filters that are
approved for vehicles with a service system. A
list of the engine oils and oil filters that have
been tested and approved in accordance with Mercedes-Benz Specifications for Service
Products is available at any Mercedes-Benz
Service Centre.
The following cause engine failure or damage
to the exhaust system:
R Use of engine oils and oil filters that have
not been expressly approved for the service system
R Replacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired
R Use of engine oil additives
! Do not add too much oil. Topping up with too
much engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. Example: engine oil filler cap
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 lof engine oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into
place.
X Check the oil level again with the oil dipstick
(Y page 304).
Further information on engine oil (Y page 355). Checking and adding other service
products
Checking the coolant level G
WARNING
The cooling system is pressurised, particu-
larly when the engine is warm. If you open the cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Open
the cap slowly to release the pressure.
! The coolant level must only be checked and
corrected when the engine has cooled down
(coolant temperature under 40 †). Checking
the coolant level when the coolant tempera-
ture is over 40 † can lead to damage to the
engine or engine cooling system. Engine compartment
305Maintenance and care Z

oil level. Observe the notes on the engine oil
level (Y
page 304).
The multifunction display shows a service mes-
sage for a few seconds, e.g.:
R Service A in .. days Service A in .. days
R Service A due
Service A due
R Service A overdue by .. days
Service A overdue by .. days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed.
The letter indicates which service is due. A A
stands for a minor service and B
Bfor a major ser-
vice. A number or another letter may be dis-
played after the letter.
For certain countries only: the position after the
letter A Aor B
Bindicates any necessary additional
maintenance work. If you notify a qualified spe-
cialist workshop of this display, you will receive a statement on the associated costs.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
X Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
X After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display. Hiding service messages
X Press the aor% button on the steering
wheel. Displaying service messages
X Switch the ignition on.
X Press the =or; button to select the
Serv. Serv. menu.
X Press the 9or: button to select the
ASSYST
ASSYST PLUS
PLUSsubmenu and confirm by press-
ing the abutton.
The service due date appears in the multi-
function display. Information about service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in the Service Booklet. This may otherwise lead
to increased wear and damage to the major
assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements The prescribed service interval is based on nor-
mal operation of the vehicle. Service work will
need to be performed more often if the vehicle is
operated under arduous conditions or increased loads, for example:
R Regular city driving with frequent intermedi-
ate stops
R If the vehicle is primarily used to travel short
distances
R For frequent use in mountainous terrain or on
poor road surfaces
R If the engine is often left idling for long periods
R In particularly dusty conditions, or if air-recir-
culation mode is frequently used.
In these or similar operating conditions, have
the interior filter, engine air cleaner, engine oil
and oil filter, for example, changed more fre-
quently. The tyres must be checked more fre-
quently if the vehicle is operated under
increased loads. Further information can be
obtained at a qualified specialist workshop, e.g.
a Mercedes-Benz Service Centre.
Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any Mercedes-Benz
Service Centre. ASSYST PLUS
307Maintenance and care Z

X
Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaner G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least 30 cm
between the vehicle and the high-pressure
cleaner nozzle. Information about the correct
distance is available from the equipment
manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R plug connectors
R lamps
R seals
R trim elements
R ventilation slots
Damage to seals or electrical components
can lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 70 cm between
the parts of the vehicle covered with the film
and the nozzle of the high pressure cleaner.
Information about the correct distance is
available from the equipment manufacturer. Move the high-pressure cleaner nozzle
around whilst cleaning.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
X Remove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover and
rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse off
the treated areas afterwards.
X Remove coolant, brake fluid, tree resins, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Care and treatment of matt paintwork !
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R vigorous rubbing with unsuitable materials
R frequent use of car washes
R washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matt paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances. Care
309Maintenance and care Z

Cleaning the exhaust tail pipes
G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as sanitary
cleanser or wheel cleaner.
! Mercedes-AMG vehicles with black exhaust
pipes: the black-chrome tailpipe finishers
should not be polished with a chrome polish.
They will otherwise lose their black sheen. For optimal care, the finishers should be rubbed
with a lightly oiled cloth after every car wash.
Commercially available engine and care oils
are suitable for this.
For heavier soiling, you can apply a fine paint- work polish with a microfibre cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing the vehicle.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions. X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the following:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display.
X Before cleaning the display, make sure that it
is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/LCD
display cleaner.
X Dry the display surface using a dry microfibre
cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to 312
CareMaintenance and care

become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Never attach the following to plastic surfa-
ces:
R stickers
R films
R perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come in contact with the plastic trim. This maintains the high-quality look of
the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change colour temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear
lever or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wood trim and trim elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
X Wipe the wooden trim and trim elements with
a damp, lint-free cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use a microfibre cloth to clean covers
made out of real leather, artificial leather or DINAMICA. If used frequently, this can dam-
age the cover.
Note that regular care is essential to make sure
that the appearance and comfort of the covers
are retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully with
a damp cloth and then wipe the covers
down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It has natural surface properties, e.g.:
R unevenness in structure
R marks caused by growth and injury
R subtle colour differences
These are characteristics of leather and not
material faults.
Seat covers from other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid).
R clean cloth covers with a microfibre cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully, and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning results
depend on the type of dirt and how long it
has been there.
R Clean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts G
WARNING
Seat belts may be severely weakened if
bleached or coloured. This may lead to the Care
313Maintenance and care
Z

Where will I find...?
Reflective safety jacket
Removing and stowing the reflective
safety jacket The reflective safety jackets are located in front
door stowage compartments :. Reflective
safety jackets can also be stored in the rear door stowage compartments.
X To remove: pull out the safety jacket bag
containing the reflective safety jacket.
X Open the safety jacket bag and pull out the
reflective safety jacket.
X To stow: fold the reflective safety jacket, roll
it up and stow it in the safety jacket bag.
X Replace the safety jacket bag into stowage
compartment :.
i Remove a new reflective safety jacket from
its packaging material before sliding it into
the stowage compartment. The packaging
material may otherwise cause it to slip out or
make removing it difficult.
Observe the legal requirements for each indi-
vidual country. Notes on reflective safety jackets :
Maximum number of washes
; Maximum wash temperature
= Do not bleach
? Do not iron
A Do not use a tumble dryer
B Do not dry-clean
C This is a class 2 jacket
R The reflective safety jackets meet the require-
ments defined by the legal standard only:
- if the correct size is used and
- if the reflective safety jackets are correctly
fastened
R Before use, ensure that the reflective safety
jackets are clean and intact. The special prop-
erties may otherwise be compromised.
R The reflective safety jackets should be stored
in their original packaging in a dry place away
from sources of heat and light.
R The maximum number of washes specified is
not the only factor influencing the life span of the reflective safety jackets. Their life span
also depends on use, care, storage etc.
R The reflective safety jackets should be dis-
posed of and replaced with new ones:
- after 15 washes, and/or
- if the reflective strips have become
scratched, and/or
- if the backing material and/or reflective
strips have become soiled with dirt that
cannot be cleaned off, and/or
- the fluorescence has faded e.g. due to the
effects of sunlight
R Dispose of reflective safety jackets in an envi-
ronmentally responsible manner. To do so,
contact your local waste disposal company. Where will I find...?
315Breakdown assistance