2017 MERCEDES-BENZ GLA-Class spark

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged.The transmission is in emergency mode.
XStop the vehicle.
XShift the transmission to positionP.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionD.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely.
Refueling169
Driving and parking
Z

Benz Center. Or call 1-800-FOR-MERCedes
(in the USA) or 1-800-387-0100 (in Can-
ada).
XCorrect the tire pressure if it is still at least130 kPa (1.3 bar/ 19 psi). See the Tire and
Loading Information placard on the driver's
side B-pillaro r the tire pressure table in the
fuel filler flap for values.
XTo increase the tire pressure: switch on
the tire inflation compressor.
XTo reduce the tire pressure: depress
pressure release button Enext to pres-
sure gauge F.
XWhen the tire pressure is correct, unscrew
the filler hose from the valve of the sealed
tire.
XScrew the valve cap onto the tire valve of
the sealed tire.
XPull the tire sealant bottle out of the tire
inflation compressor.
The filler hose remains attached to the tire
sealant bottle.
XDrive to the nearest qualified specialist
workshop and have the tire changed there.
XHave the tire sealant bottle replaced as
soon as possible at a qualified specialist
workshop.
XHave the tire sealant bottle replaced every
four years at a qualified specialist work-
shop.
Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installation. You should there-
fore have all work involving the battery car-
ried out at a qualified specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
For further information about ABS and ESP®,
see (
Ypage 65) and (Ypage 69).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting.
Battery (vehicle)327
Breakdown assistance
Z

Always make sure that neither you nor the
battery is electrostatically charged. A build-
up of electrostatic charge can be caused, for
example:
Rby wearing clothing made from synthetic
fibers
Rdue to friction between clothing and seats
Rif you push or pull the battery across the
carpet or other synthetic materials
Rif you wipe the battery with a cloth
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
!Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Main-
tenance Booklet or contact a qualified spe-
cialist workshop for more information.
!You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
Ryou switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
Ryou first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
Rin vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. Yo u
ca

n then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
328Battery (vehicle)
Breakdo wn assis tance

Comply with safety precautions and take pro-
tective measures when handlin g batteries.
Riskof explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid iscaustic. Avoid con-
tact with skin, eyes or clothing.
Wear suitable protective clothing,
especial lygloves, apron and face-
guard.
Rins e any acid spills immediately
wit h clear water. Contact a physi-
cian if necessary.
Wear eye protection.
Keep children away.
Observe th isOperator's Manual.
For safety reasons, Mercedes-Benz recom-
men dsthat you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries pro vide
increased impact protection to prevent veh i-
cle occupants from suffering acid burns
should the battery bedamaged inthe event of
an acc ident.
In order for the battery to achieve the max i-
mum possible service life, it must always be
suff iciently charge d.
Like other batteries, the vehicle battery may
disc harge over time if you donot use the
veh icle.In this case, have the battery discon-
nected at a qualified specialist workshop. You
can also charge the battery with a charger
recommended byMercedes-Benz. Contact a qualif
ied specialist workshop for further infor-
mation.
Have the battery condition of charge checked
more frequently ifyou use the vehicle main ly
for short trips or ifyou leave itstanding idle
for a lengthy period. Consult aqualified spe-
cialist workshop ifyou wish to leave your
vehicle parked for a long period of time.
Only replace a battery with a battery that has
been recommended byMercedes-Benz.
Remo vethe SmartKey ifyou park the vehicle
and donot require any electrical consumers.
The vehicle willthen use very lit
tle energy,
thus conserving battery power.
If the power supply has been interrupted, e.g.
if you reconnect the battery, you willhave to:
Rset the clock via Aud io20 or COMAND (see
separate operating instructions).
Rreset the function for folding the exterior
mirrors in/out automatically, byfolding the
mirrors out once (
Ypage 109).
Charging the battery
GWARNIN G
During charging and jump-starting ,explosive
gase scan escape from th ebattery. Ther eis a
ris kof an explosion .
Particularly avoi dfire, open flames, creating
sparks and smoking. Ensure there is sufficien t
ventilation while charging and jump-starting .
Do no tlean ove r abattery.
GWARNIN G
Battery acid is caustic .Ther eis aris kof injury.
Avoid contact wit hskin, eyes or clothing .Do
no tinhale any battery gases. Do no tlean ove r
th ebattery. Kee pchildren away from batter-
ies. Wash away battery acid immediately wit h
plenty of clean wate rand seek medical atten -
tion.
GWARNIN G
A discharged battery can freez eat tempera-
tures below freezing point. When jump-start -
Battery (vehicle)329
Breakdown assistance
Z

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a
positive terminal and a ground point, in the engine compartment.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on a battery.
RIt is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion. Allow the frozen battery to thaw out before charging it or jump-starting.
!Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge
the battery. Let the battery thaw first. The service life of a thawed-out battery may be shorter.
The starting characteristics can be impaired, particularly at low temperatures. Have the
thawed-out battery checked at a qualified specialist workshop.
Jump-starting331
Breakdown assistance
Z

Engine number
:Emission control information plate,
including the certification of both federal
and Californian emissions standards
;VIN (on the lower edge of the windshield)
=Engine number (stamped into the crank-
case)
Service products and filling capaci-
ties
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels
RLubricants (e.g. engine oil, transmission oil)
RCoolant
RBrake fluid
RWindshield washer fluid
RClimate control system refrigerant Components and service products must be
matched. Only use products recommended
by Mercedes-Benz. Damage which is caused
by the use of products which have not been
recommended is not covered by the
Mercedes-Benz warranty or goodwill ges-
tures. They are listed in this Mercedes-Benz
Operator's Manual in the appropriate section.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at
http://bevo.mercedes-benz.com.
You can recognize service products approved
by Mercedes-Benz by the following inscrip-
tion on the containers:
RMB-Freigabe (e.g. MB-Freigabe 229.51)
RMB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Other identifications, for example:
R0 W-30
R5 W-30
R5 W-40
Fuel
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
Service products and filling capacities377
Technical data
Z