2017 MERCEDES-BENZ GLA-Class oil

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged.The transmission is in emergency mode.
XStop the vehicle.
XShift the transmission to positionP.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionD.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely.
Refueling169
Driving and parking
Z

In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
The vehicle is only designed for easily nego-
tiable off-road terrain and poor road surfaces.
When driving off-road, substances such as
sand, mud and water or water mixed with oil
may get into the brakes. This could result in a
reduced braking effect or in total brake failure and also in increased wear and tear. The brak-
ing characteristics change depending on the
material ingressing the brakes. Clean the
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different brak-
ing characteristics.
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or sys-
tems. Adapt your driving style to suit the ter-
rain conditions. Drive carefully. Have damage
to the vehicle rectified immediately at a quali-
fied specialist workshop.
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
General notes
HEnvironmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road. Off-road driving is only possible with the Off-
Road Engineering package (
Ypage 199).
The following driving systems are specially
adapted for driving over easily negotiable off-
road terrain:
ROff-road program (Ypage 199)
ROff-road ABS (Ypage 66)
ROff-road 4ETS (Ypage 69)
ROff-road ESP®(Ypage 72)
RDSR (Downhill Speed Regulation)
(
Ypage 197)
Observe the following notes:
RStop the vehicle before starting to drive
along an off-road route. If necessary, acti-
vate the off-road program (
Ypage 157).
RTo avoid damaging the vehicle, make sure
there is always sufficient ground clearance.
RCheck that items of luggage and loads are
stowed safely and are well secured
(
Ypage 285).
RAlways keep the engine running and in gear
when driving on a downhill gradient. Acti-
vate DSR (
Ypage 197).
RDrive slowly and evenly, if necessary at a
walking pace.
REnsure that the wheels are in contact with
the ground at all times.
RDrive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
RCheck the depth of water before fording
rivers and streams.
RWatch out for obstacles.
RTake care when turning on an uphill or
downhill slope or when driving across a
slope. The vehicle could otherwise tip over.
RAlways keep the side windows and the pan-
orama roof with power tilt/sliding panel
closed during the journey.
RDo not deviate from marked routes.
Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients or on slippery or loose surfaces. The HOLD
Driving tips181
Driving and parking
Z

function cannot hold the vehicle on such sur-
faces.
Checklist before driving off-road
XEngine oil level:check the engine oil level
and add oil if necessary.
When driving on steep gradients, the
engine oil level must be sufficiently high to
ensure a correct oil supply in the vehicle.
XWheels and tires: check the tire tread
depth and tire pressure.
XCheck for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tires.
XReplace any missing valve caps.
XReplace dented or damaged wheels.
XRims: dented or bent rims can result in a
loss of tire pressure and damage the tire
bead. Before driving off-road, check the
wheels and replace them if necessary.
Checklist after driving off-road
!If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
XDeactivate off-road program (Ypage 157).
XDeactivate DSR (Ypage 197).
XClean the headlamps and rear lights and
check for damage.
XClean the front and rear license plates.
XClean the wheels and tires with a water jet and remove any foreign objects.
XClean the wheels, wheel housings and the
vehicle underside with a water jet; check
for any foreign objects and damage.
XCheck whether twigs or other parts of
plants have become trapped. These
increase the risk of fire and can damage
fuel pipes, brake hoses or the rubber bel-
lows of the axle joints and propeller shafts.
XAfter the trip, examine without fail the
entire undercarriage, wheels, tires, brakes, bodywork structure, steering, chassis and
exhaust system for damage.
XAfter driving in sand, mud, gravel, water or
similar dirty conditions, have the following
checked and cleaned:
Rbrake discs
Rwheels
Rbrake pads
Raxle joints
XIf you detect strong vibrations after off-road
travel, check for foreign objects in the
wheels and drive train and remove them if
necessary. Foreign objects can disturb the
balance and cause vibrations.
Driving over poor road surfaces places
greater demands on your vehicle than driving
on normal roads. After driving off-road, check
the vehicle. This allows you to detect damage promptly and reduce the risk of an accident to
yourself and other road users.
Driving on sand
Observe the following rules when driving on
sand:
RActivate the off-road program
(
Ypage 157).
RAvoid high engine speeds.
RUse the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate
to the terrain.
RDrive quickly to overcome the rolling resist-ance. Otherwise the vehicle's wheels could
become stuck in loose ground.
RDrive in the tracks of other vehicles if pos-
sible. Make sure that:
-the tire ruts are not too deep.
-the sand is sufficiently firm.
-the ground clearance of the vehicle is
sufficient.
Tire ruts and gravel roads
!Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
182Driving tips
Driving and parking

XPress the:or9 button to select the
Acoustic Lock
function.
If the Acoustic
Lockfunction is activated,
the multifunction display shows the &
symbol in orange.
XPress the abutton to save the setting.
Convenience
Switching the fold-in mirrors when lock-
ing feature on/off
This function is only available in Canada.
This function is only available when the vehi-
cle is equipped with the electrical fold-in func-
tion.
When you activate the Auto.
MirrorFold‐
ingfunction, the exterior mirrors are folded
in when the vehicle is locked. If you unlock the
vehicle and then open the driver's or front-
passenger door, the exterior mirrors fold out
again.
If you have switched on the Auto. Mirror
Foldingfunction and you fold in the exterior
mirrors using the button on the door
(
Ypage 109), they will not fold out automat-
ically. The exterior mirrors can then only be
folded out using the button on the door.
XPress the =or; button on the steer-
ing wheel to select the Sett.
menu.
XPress the:or9 button to select the
Convenience
submenu.
XPress ato confirm.
XPress the :or9 button to select the
Auto. Mirror Folding
function.
If the Auto. Mirror Folding
function is
switched on, the multifunction display
shows the exterior mirror in orange.
XPress the abutton to save the setting.
Restoring the factory settings
XPress the =or; button on the steer-
ing wheel to select the Sett.
menu.
XPress the:or9 button to select the
Factory Setting
submenu.
XPress ato confirm.
The Reset All Settings?
function
appears.
XPress the :or9 button to select No
orYes.
XPress the abutton to confirm the selec-
tion.
If you have selected Yes
, the multifunction
display shows a confirmation message.
For safety reasons, the Daytime Running
Lightsfunction in theLightsubmenu is only
reset if the vehicle is stationary.
AMG menu (Mercedes-AMG vehicles)
WARMUP
:Digital speedometer
;Gear indicator
=Upshift indicator
?Engine oil temperature
ACoolant temperature
BTransmission fluid temperature
XPress the =or; button on the steer-
ing wheel to select the AMG
menu.
Upshift indicator: upshift indicatorUP
=
indicates that the engine has reached the
overrevving range when in the manual drive
program.
Engine and transmission oil tempera-
ture: when the engine and transmission
are at normal operating temperature, oil
temperature ?and Bare displayed in
white in the multifunction display.
If the multifunction display shows oil tem-
perature ?orB in blue, the engine or the
transmission are not yet at normal operat-
Menus and submenus231
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
#
SeeOperator'sMan‐
ual
The battery is no tbein gcharged.
A warnin gtone also sounds.
Possibl ecauses are:
Radefective alternato r
Ratorn poly-V-belt
Ramalfunction in th eelectronics
!Do no tcontinue driving. The engin ecould otherwise overheat .
XPull overand stop th evehicl esafely and switch of fth eengine,
payin gattention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 171).
XConsult aqualified specialist workshop .
#
StopVehicl eSee
Operator' sManual
The battery is no longer bein gcharged and th ebattery charg elevel
is to olow.
A warnin gtone also sounds.
XPull ove rand stop th evehicl esafely and switch of fth eengine,
payin gattention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 171).
XObserv eth einstruction sin th edisplay message #See
Operator' sManual.
XConsult aqualified specialist workshop .
4
Check Engine Oil
At NextRefueling
The engin eoil level has dropped to th eminimum level.
A warnin gtone also sounds.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill
otherwise be damaged.
XChec kth eoil level when next refueling, at th elatest
(
Ypage 310).
XIf necessary, add engin eoil (Ypage 310).
If th eengin eoil need stopping up more often:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from any
qualified specialist workshop or on th eInternet at http:/ /
bevo.mercedes-benz.co m.
æ
Fuel Level Low
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
252Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Auxiliary Battery
Malfunction
The auxiliarybattery fo rth eautomati ctransmissio nis no longer
bein gcharged.
XVisit aqualified specialist workshop .
XUntilthen ,set th etransmissio nto position Pbefore you switch
of fth eengine.
XBefore leavin gth evehicle, apply th eelectric parkin gbrake.
Trans.OilOverhea‐
ted Drive on wit h
Care
Mercedes-AMG vehicles: th etransmissio noil has overheated.
Manual drive progra mM and th etemporarily active manual drive
progra mare no longer available. The engin epowe routput is
reduced.
XAllow th evehicl eto cool down .
4matic Currently
Unavailable
4MATIC has overheated. The vehicl eis only driven by th efron t
wheels.
XDrive on .
The airflow cools 4MATIC mor equickly.
Whe nth edisplay message goe sout ,4MATIC is available again
and th evehicl eis driven by all four wheels.
4matic Inoperative4MATIC is malfunctioning. The vehicl eis only driven by th efron t
wheels.
XVisit aqualified specialist workshop .
AThe tailgateis open .
GWARNIN G
Whenth eengin eis running ,exhaus tgase scan ente rth evehicl e
interio rif th etailgat eis open .
There is aris kof poisoning.
XClos eth etailgate.
?The hoo dis open .
A warnin gtone also sounds.
GWARNIN G
The open hoo dmay bloc kyour vie wwhen th evehicl eis in motion .
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 171).
XCloseth ehood.
Display messages26 3
On-board computer and displays
Z

!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood.
XMake sure that the windshield wipers are
switched off.
XPull release lever :on the hood.
The hood is released.
XReach into the gap between the hood and
the radiator trim and press hood catch
lever ;to the left.
XRaise the hood.
XPull support strut ?out of bracket A.
XLift up support strut ?and insert it into
yellow retaining clip =.
Closing the hood
XRaise the hood slightly and, at the same
time, remove support strut ?from yellow
retaining clip =.
XSwing support strut ?down and press it
into bracket Auntil it engages.
XLower the hood and let it fall from a height
of approximately 8 in (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Do not press the hood
closed. Open the hood again and close it
with a little more force.
Engine oil
General notes
Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil per 600 miles (1,000 km). The oil consumption
may be higher than this when the vehicle is
new or if you frequently drive at high engine
speeds.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
Rpark the vehicle on a level surface.
Rthe engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
Rif the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait about 30 minutes
before carrying out the measurement.
Engine compartment309
Maintenance and care
Z

Checking the oil level using the oil dip-
stick
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
Example
XPull oil dipstick :out of the dipstick guide
tube.
XWipe off oil dipstick :.
XSlowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
XIf the oil level has dropped to MIN mark =
or below, add 1.1 US qt (1.0 liter) of engine
oil.
Adding engine oil
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
Rusing engine oils and oil filters that have
not been specifically approved for the
service system
Rreplacing engine oil and oil filters after
the interval for replacement specified by the service system has been exceeded
Rusing engine oil additives.
!Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
310Engine compartment
Maintenance and care