2017 MERCEDES-BENZ GLA-Class Time

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require
you to dispose of materials, first try to regen-
erate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a qualified specialist workshop.
Introduction23
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You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes-
Benz. This could lead to malfunctions in
safety-relevant systems, e.g. the brake sys-
tem. Use only genuine Mercedes-Benz parts
or parts of equal quality. Only use tires,
wheels and accessories that have been spe-
cifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts
for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num-
ber (VIN) when ordering genuine Mercedes-
Benz parts (
Ypage 376).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet.
Breakdown assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
24Introduction

tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Operating safety
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired oper-
ation. Changes or modifications not expressly
approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, includ-
ing interference that may cause undesired
operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Book-
let.
Introduction25
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COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
Rhow various systems in your vehicle are
operating
Rwhether or not the driver and passenger
seat belts are fastened
Rhow far (if at all) the driver is depressing the
accelerator and/or brake pedal and
Rhow fast the vehicle is traveling
This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation. To read
data r
ecorded by an EDR, special
equipment is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have the special equipment, such as law enforce-
ment, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all lia-
bility arising from the extraction of this infor-
mation by unauthorized Mercedes-Benz per-
sonnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local gov-
ernment; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with,
altering, modifying or removing the EDR com-
ponent may result in a malfun
ction of the
Restraint System Module and other systems.
State laws or regulations regarding EDRs that conflict with federal regulation are pre-emp-
ted. This means that in the event of such con-
flict, the federal regulation governs. As of
February 2013, 13 states have enacted laws
relating to EDRs.
Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
Introduction27
Z

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 25).
Panic alarm
XTo activate: press and hold the
! button :for approx. one second.
A visual and audible alarm is triggered if the
alarm system is armed.
XTo deactivate: press!button :
again.
or
XInsert the SmartKey into the ignition lock.
or, in vehicles with KEYLESS-GO start-func-
tion or KEYLESS ‑GO
XPress the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of
vehicle occupants coming into contact with
parts of the vehicle's interior in the event of
an accident. The restraint system can also
reduce the forces to which vehicle occupants
are subjected during an accident.
The restraint system comprises:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in conjunction with each other. They can only
deploy their protective function if, at all times,
all vehicle occupants:
Rhave fastened their seat belts correctly
(
Ypage 46)
Rhave adjusted their seat and head restraint
properly (
Ypage 103).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the cor-
rect driver's seat position (
Ypage 102).
You also have to make sure that an air bag can inflate properly if deployed (
Ypage 48).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air
bag increases the level of protection for vehi-
cle occupants in the event of an accident. For
example, if, in the event of an accident, the
protection offered by the seat belt is suffi-
cient, the air bags are not deployed. When an
accident occurs, only the air bags that
increase protection in that particular accident
situation are deployed. However, seat belts
and air bags generally do not protect against objects penetrating the vehicle from the out-
side.
Information on restraint system operation
can be found under "Triggering of the Emer-
gency Tensioning Devices and air bags"
(
Ypage 56).
42Occupant safety
Safety

See "Children in the vehicle" for information
on infants and children traveling with you in
the vehicle restraint systems for infants and
children (
Ypage 58).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an air bag system to
accommodate a person with disabilities, con-
tact an authorized Mercedes-Benz Center for
details. USA only: for further information con-
tact our Customer Assistance Center at
1-800-FOR-MERCedes (1‑800‑ 367‑6372).
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and
at regular intervals while the engine is run-
ning. Therefore, malfunctions can be detec-
ted in good time.
The 6 restraint system warning lamp in
the instrument cluster lights up when the igni-
tion is switched on. It goes out no later than a
few seconds after the vehicle is started. The
components of the restraint system are in
operational readiness.
A malfunction has occurred if the 6
restraint system warning lamp:
Rdoes not light up after the ignition is
switched on
Rdoes not go out after a few seconds with
the engine running
Rlights up again while the engine is running
GWARNING
If restraint system is malfunctioning, restraint
system components may be triggered unin-
tentionally or might not be triggered at all in
the event of an accident with a high rate of
vehicle deceleration. This can affect the Emer- gency Tensioning Device or air bag, for exam-
ple. This poses an increased risk of injury or
even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
PASSENGER AIR BAG indicator lamp
PASSENGER AIR BAG ON indicator lamp :
and PASSENGER AIR BAG OFF indicator
lamp ;are part of the Occupant Classifica-
tion System (OCS).
The indicator lamps display the status of the
front-passenger front air bag.
RPASSENGER AIR BAG ON lights up: the
front-passenger front air bag is enabled. If,
in the event of an accident, all deployment
criteria are met, the front-passenger front
air bag is deployed.
RPASSENGER AIR BAG OFF lights up: the
front-passenger front air bag is deactiva-
ted. It will then not be deployed in the event of an accident.
Occupant safety43
Safety
Z

Only use the standard three-point seat belt.
Never modify the seat belt system.
Proper use of the seat belts
Observe the safety notes on the seat belt
(
Ypage 44).
All vehicle occupants must be wearing the
seat belt correctly before beginning the jour-
ney. Also make sure that all vehicle occu-
pants are always wearing the seat belt cor-
rectly while the vehicle is in motion.
When fastening the seat belt, always make
sure that:
Rthe seat belt tongue is only inserted to the
belt buckle belonging to that seat.
Rthe seat belt is tight across your body.
Avoid wearing bulky clothing, e.g. a winter
coat.
Rthe seat belt is not twisted.
Only then can the forces which occur be
distributed over the area of the belt.
Rthe shoulder section of the belt is always
routed across the center of your shoulder.
The shoulder section of the belt must not
come into contact with your neck or be
routed under your arm. Where possible,
adjust the seat belt to the appropriate
height.
Rthe lap belt passes tightly and as low down
as possible across your lap.
The lap belt must always be routed across
your hip joints and not across your abdo-
men. This applies particularly to pregnant
women. If necessary, push the lap belt
down to your hip joint and pull it tight using
the shoulder section of the belt.
Rthe seat belt is not routed across sharp,
pointed or fragile objects.
If you have such items located on or in your
clothing, e.g. pens, keys or eyeglasses,
store these in a suitable place.
Ronly one person is using a seat belt at a
time. Infants and children must never travel sit-
ting on the lap of a vehicle occupant. In the
event of an accident, they could be crushed
between the vehicle occupant and seat
belt.
Robjects are never secured with a seat belt if
the seat belt is also being used by one of the
vehicle's occupants.
Also ensure that there are never objects
between a person and the seat, e.g. cush-
ions.
Seat belts are only intended to secure and
restrain vehicle occupants. Always observe
the "Loading guidelines" for securing objects,
luggage or loads (
Ypage 280).
Fastening and adjusting the seat belts
Observe the safety notes on the seat belt
(
Ypage 44) and the notes on correct use of
seat belts (
Ypage 46).
Basic illustration
XAdjust the seat (Ypage 102).
The seat backrest must be in an almost
vertical position.
XPull the seat belt smoothly from belt outlet
=.
46Occupant safety
Safety

XEngage seat belt tongue;in belt
buckle :.
XIf necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
The shoulder section of the seat belt must
always be routed across the center of the
shoulder. Adjust the belt outlet if necessary.
XTo raise: slide the belt outlet upwards.
The belt outlet will engage in various posi-
tions.
XTo lower: hold belt outlet release ?and
slide belt outlet downwards.
XLet go of belt outlet release ?in the
desired position and make sure that the
belt outlet engages.
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found
under "Special seat belt retractor"
(
Ypage 59).
Releasing seat belts
!Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt. Dam-
aged seat belts can no longer fulfill their
protective function and must be replaced.
Visit a qualified specialist workshop.
Basic illustration
XPress release button :, hold belt
tongue ;firmly and guide it back towards
belt outlet =.
Belt warning for the driver and front
passenger
The7 seat belt warning lamp in the instru-
ment cluster is a reminder that all vehicle
occupants must wear their seat belts. It may
light up continuously or flash. In addition,
there may be a warning tone.
Regardless of whether the driver's seat belt
has already been fastened, the 7seat belt
warning lamp lights up for six seconds each
time the engine is started. If, after
six seconds, the driver or front-passenger
seat belt has not been fastened and the doors
are closed, the 7seat belt warning lamp
lights up. As soon as the driver's and front-
passenger seat belts are fastened or a front
door is opened again, the 7seat belt
warning lamp goes out.
If the driver's seat belt is not fastened after
the engine is started, an additional warning
tone will sound. The warning tone switches
off after six seconds or once the driver's seat
belt is fastened.
If the vehicle's speed exceeds 15 mph
(25 km/h) once and the driver's and front-
Occupant safety47
Safety
Z