Automatic eme rgency call
The emer gency cal lisinitia ted:
Rwhen an airbag is deplo yed
Rwhen seat belt tensioner saretrig gered
Yo uc an endana utomaticallyinitiated emer‐
ge ncy cal lyourself af ter60s econds.
Manual emer gency call
An emer gency cal lcan be initia tedm anuall yvia
th eS OS button in theo verhead control panel
(
→pag e247).
If yo ul eave thev ehicle immediately af terp ress‐
ing theS OS button, youdon otknow if
Mercedes-Benz mbrace
®has successfull ymade
th ee mer gency call.
Initiated eme rgency call
Av oice connection between theC ustomer Assis‐
ta nce Center and thev ehicle occupants is es tab‐
lished:
Rif th ev ehicle occupants ar eresponsive, the
Mercedes-BenzC ustomer Assis tance Center
ask sfor mor edetailed informatio nonthe
emer gency.
Rif no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediatel y.
Tr ansmitted data
During thev oice connection totheC ustomer
Assis tance Center ,the following dat aistransfer‐
re d:
Rcur rent vehicle location
Rvehicle identification number
Emer gency call no tpossible
Rifth em obile phone networ kisunavailable,
Mercedes-Benz mbrace®is no table tomake
an emergency call.
Am essage tothis ef fect is shown in them ul‐
tifunction steering wheel.
The indicator lam pflashes continuousl y.
In this case, seek assis tance by ot her means.
Information on theM BInfoc all
An In fo
ca
l ltothe Mercedes-Benz Cus tomer
Assis tance Center hasb eeni nitia tedv iathe
ov erhead control panel (
→pag e247). Yo
uc an find informatio nonthefollowing topics:
RAc tivating Merc edes-Benz mbrace®
ROperatingthev ehicle
RNeares tMercedes-Benzs ervice center
ROther products and services from
Mercedes-Benz
Dat aist ransmitted during thec onnection tothe
Mercedes-BenzC ustomer Assis tance Center .
In fo rm ation on theR oadside Assistance call
AR oadside Assis tance cal ltothe Mercedes-
Benz Cus tomer Assis tance Center hasb eeni niti‐
ated via theo verhead control panel:
RThe problem wit hthe vehicle is analyzed
using remo tediagnosis.
Ad ditional information is available at http://
www.mbusa.com.
RAq ualified Mercedes-Ben ztechnician ca rries
out repair sons itea nd/or thev ehicle will be
to we dtot he neares tMercedes-Benz service
center.
Yo um aybe charge df or these services.
24 8
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