2017 MERCEDES-BENZ E-Class SEDAN tow

Rthee nergy supply or theo n-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signif‐
icantly mor eeffor tm aybe requ iredtosteer
and brak ethan is normally required.
#Useatow bar.
#Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay.
* NO
TEDama gedue to to wing away at
exc essivel yhigh speeds or overlong dis‐
ta nces
The driv etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances.
#At ow ing speed of 31mp h(50 km/h)
mus tnotbe exc eeded.
#Atow ing dis tance of 31mile s(50 km)
mus tnotbe exc eeded.
Ifav ehicle mus tbetow st artedort owedaway,
its weight mus tnotexc eed thep ermissible gross
mass of thet ow ing vehicle.
&
WARNING Risk of accident whe ntow ing
av ehicle whic histoo heavy
If th ev ehicle being tow- star tedort owed
aw ay is heavier than thep ermissible gross
mass of your vehicle, thef ollowing situations
can occur:
RThe towing eyem aybecome de tach ed.
RThe vehicle/trailer combination may
swer veoreve noverturn.
#If ano ther vehicle is tow- star tedo r
to we da way,its weight mus tnotexc eed
th ep ermissible gross mass of your ow n
ve hicle.
#Information on thep ermissible gross mass of
th ev ehicle can be found on thev ehicle iden‐
tification plat e(
→page342). During
thet ow ing procedure, obser vethef ollow‐
ing:
RDeactivat ethe DISTRONIC dis tance pilot.
RDo no tactivate theH OLD function.
RVehicles with automatic transmission: Do
no to pen thed rive r's door or front passenger
door ,otherwise thea utomatic transmission
automaticall yshifts toposition j.
#Makesuret hat theb atter yisc onnected and
ch arge d.
When theb atter yisd ischar ged:
RThe engin ecann otbe star ted.
RThe elect ricp arkin gb rake canno tbe
re leased or applied.
RVe hicles with automatic transmission:
The au tomatic transmission canno tbeshif‐
te dtop osition iorj.
#Ins tallth et ow ing eye(→pag e307).
#Attach thet ow bar.
Breakdown assis tance 305

*NO
TEDama gedue toincor rect connec‐
tion
#Onl yconnect thet ow ro pe or towb arto
th et ow ing eyes.
#Deactivat eautomatic locking (→pag e62).
#Deactivat eActiv eBrake Assi st(→pag e156).
#Vehicles with automatic transmission:
Shif tthe automatic transmission toposition
i.
% Vehicles with automatic transmission: If
th ea utomatic transmission cannot be shif‐
te dtop osition i,havethev ehicle trans‐
por teda way(
→pag e306).
#When towing away wit hthe rear axle
ra ised: movethef ront wheels int othe
st ra ight-ahead position.
#When towing away wit hone axle raised:
switc hont he powersupp ly.
#When towing away wit hbotha xleson
th eg round: switch onthei gnition.
#Re lease thee lectric parking brake. *
NO
TEDama gedue toexcessiv etracti ve
po we r
Ifyo up ullaway sharpl y,thet ractiv epowe r
ma ybet oo high and thev ehicles could be
damaged.
#Pull away slowl yand smoo thly.
Loading the vehicl efor transport
Transpor tatio nofv ehicles should onl ybecarried
out byprofessional reco very companies.
#Obser vethen otes on towing away
(→pag e304).
#Connec tthe towb arto thet ow ing eyet o
load thev ehicle.
#Vehicles with automatic transmission:
Shif tthe automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
The au tomatic transmission ma ybelocked
in position jinthee vent of damage tothe
electrics. Toshif ttoi,p rovide theo n- boar
delectrical sy stem wit hpowe r
(
→pag e301).
#Load thev ehicle ont othe transpor ter.
#Ve hicles with automatic transmission:
Shif tthe automatic transmission toposition
j.
#Use thee lectric parking brak etosecurethe
ve hicle and pr event it from rolling away.
#Onl ysecur ethe vehicle bythew heels.
4MATIC vehicles/ vehicles with automatic
transmission
#Mak esuret hat thef ront and rear axle scome
to rest on thes ame transpor tvehicle.
306
Breakdown assis tance

*NO
TEDama getothed rive trai ndueto
incor rect positioning
#Do no tposition thev ehicle abo vethe
connection point of thet ranspor tvehi‐
cle.
Installing thet ow ing eye
%
The towing eyeisp artoft hevehicle tool kit.
#Press them arkonc over 1 inwa rdsa nd
re mo ve.
#Scr ew inthet ow ing eye clockwise tothe
st op.
% Mak esuret hat co ver1 engages in the
bumper when your emo vethet ow ing eye. *
NO
TEDama gedue toincor rect us eof
th et ow ing eye
When atow ing eyeisu sedtoreco verav ehi‐
cle, thev ehicle ma ybedamaged in thep roc‐
ess.
#Onl yusethet ow ing eyetot owaway or
to ws tart thev ehicle.
Tows tarting thev ehicle (emer gency engine
st art)
* NO
TEDama getothea utomatic trans‐
mission due to towstarting
The automatic transmissionm aybe damaged
in thep rocess of tows tartin gv ehicles with
automatic transmission.
#Ve hicles wit hautomatic transmission
mus tnotbe tows tarted.
Breakdown assis tance 307

Onlyuse tires, wheels or accessories tested
and appr ovedbyM ercedes-Benz.
*NO
TERisk todriving saf etyf romr etre a‐
de dt ires
Retreade dtires ar eneith er tested nor recom‐
mended byMercedes-Benz, since pr evious
damag ecanno talway sbed etected on
re treade dtires.
Fo rthis reason drivin gsafet yc anno tbeg uar‐
anteed.
#Do no tuse used ti resify ou ha veno
informatio nabout their pr evious usage.
* NO
TEPossible damag etowheels or tires
when drivin govero bstacles
Larg ewheelsh avealow er tir esection wid th.
The lo werthe tir esection width, theg reater
is ther isk of dama getowheels or tires when
drivingo vero bstacles.
#Av oid obs tacle sord rive part icular ly
carefully.
* NO
TEDama getoelectronic component
parts from theu se of tire-mounting tools
Ve hicles with atirep ressur emonitoring
sy stem: Electronic component parts are
located in thew heel. Tire -mounting tools
should no tbeused in thea reaoft hevalve.
This could otherwise damag ethe electronic
component parts.
#Ha ve thet ires changed at aqualified
specialis tworks hop onl y.
*NO
TEDama getosummer tires at low
ambient temp eratures
Using summer tires at very lowa mbientt em‐
peratures can caus ecrack stof orm, thereby
damaging thet ires permanentl y.
#Attemp eratures belo w45°F(7°C) use
M+S tires.
Ac cessor yparts that ar enotappr ovedfor your
ve hicle byMercedes-Benzort hat arenotbeing
used cor rectl yc an impair ope rating safe ty. Befor
epurch asing and using non-appr oved
accessori es, visitaqualified specialis tworks hop
and inquir eabout:
RSuitability
RLegal stipulations
RFa ctor yrecommendations
Obser vethef ollowing when selecting, mounting
and replacing tires:
ROnl yuse tires and wheels of thes ame type
at ag iven time (summer tires, winter tires,
MOEx tende dtires) and thes ame make.
ROnl ym ount wheels of thes ame size on one
axle (lef tand right).
It is onl ypermissible tomount adiffe re nt
whee lsizeint heevent of aflat tir eino rder
to driv etot he specialis tworks hop.
ROnl ym ount tires of thec orrect size ont othe
wheels.
RVe hicles with atirep ressur emonitoring
sy stem: All mounte dwheels mus tbeequip‐
ped wit hfunctioning sensor sfor thet ire
pressur emonitoring sy stem.
332
Wheels and tires

#Keep children away from fuel.
If yo uoro ther people come int ocontact with
fuel, obser vethef ollowing:
#Immediatel yrins efueloffyo ur skin wit h
soap and water.
#If fuel comes int ocontact wit hyour
ey es, immediatel yrins ethem thor‐
oughl ywithc lean water.Seek medical
attentio nimmediately.
#Ifyo us wallowf uel, seek medical atten‐
tio nimmediatel y.Do no tinduce vomit‐
ing.
#Chang eimmediately out of clo thing that
has com eintoc ontact wi thfuel.
Fuel
Information on fuel grades forv ehicles with
ag asoline engine
Observ ethe no tesono perating fluids
(
→pag e344). *
NO
TEDama gecaused bythew rong fuel
Even small amounts of thew rong fuel could
re sult in damag etothe fuel sy stem, the
engine and thee mission control sy stem.
#Onl yrefuel wit hlow -sulfur premium
grade fuel.
Thi sfuel ma ycontain up to10 %e thanol.
Yo ur vehicle is suitable foru se wit hE10 fuel.
Do no trefuel using:
RDiesel
RE15, E85, E100
RGasoline containing me thano l(M15, M30,
M85 ,M100)
RGasolinew itha dditives con tainin gm etal
If yo ua ccidenta llyrefuel wit hthe wrong fuel:
#Do no tswitc hthe ignition on.
#Consult aqualified specialis tworks hop.
Ifth ea vailable fuel is no tsufficiently lo winsul‐
fur ,this can produce unpleasant odors. Onl
yrefuel wit hfuel ,that has at leas tthe octane
number specified in thei nformation table in the
fuel filler flap (
→pag e138). This ma yreduce
engine output and increase fuel consum ption.
If yo uw ant maxi mume ngine output: only
re fuel wit hunleade dpremiu mg rade gasoline
wit hano ctane number of at leas t95RON.
Ne verrefuel using gasoline wit halowerRON.
* NO
TEPrematur ewear caused byunlea‐
ded regular gasoline
Unleadedr egulargasoline can cause the
engine towe ar mor equickl yand impair lon‐
ge vity and per form ance.
If unleaded premium grade gasoline is
una vailable and youh ave torefuel using
unleade dregular gasoline:
#Onl yfillthef uel tank tohalf full with
unleaded regular gasoline and refill as
soon as possible wit hunleaded pre‐
mium grade gasoline.
#Do no tdrive atthem aximum speed.
Tech nica ldata 34
5

Displaymessages
Possible causes/consequences and MSolutions
If yo udon otwish thee lectric parking brak etobeapplied, lea vethei gnition switched on, e.g. when washing the
ve hicle in an automatic car wash or when having thev ehicle towe da way.Do no tdothis when having thev ehicle
to we dw itht he rear axle raised.
If th ee lectric parking brak eisnotapplied automatically:
#Switc hoffthei gnition and tur nitbacko n.
#Release and then apply thee lectric parking brak emanuall y.
If it is still no tpossible toappl ythe electric parking brake:
#Visit aq ualified specialis tworks hop.
#Wher enecessar y,also safeguar dthe par kedv ehicle agains trolling away.
To release:
#Ifth ec onditions fora utom aticrelease ar efulfilled and thee lectric parking brak eisnotreleased automaticall y,
re lease thee lectric parking brak emanuall y.
If it is still no tpossible torelease thee lectric parking brake:
#Do no tcontinue driving under an ycircums tances. Consult aqualified specialis tworks hop.
364
Displa ymessages and warning/indicator lamps

Displaymessages
Possible causes/consequences and MSolutions
Blind Spot Assist Not Avail-
able When Towing aTrailer
See Operator' sManual *W
hen youe stablish thee lectrical connection tothet railer ,Blind Spo tAssis tisu navailable.
#Press thel eft-hand side of Touc hC ontrol and confir mthe displa ymessage.
Blind Spot Assist Inopera-
tive *B
lind Spo tAssis tism alfunctioning.
#Visit aq ualified specialis tworks hop.
Active Blind Spot Assist
Currently Unavailable See
Operator's Manual *A
ctiv eBlind Spo tAssist istemp orarily una vailable.
The sy stem limits ha vebeen reached (
→pag e188).
#Driv eon.
When thec auses no longer appl y,thes ystemw ill be available again.
#Ifth ed ispla ymessag edoes no tdisappear ,pull ove rand stop thev ehicle while paying attention toroad and
traf ficc onditions and restar tt he engine.
Active Blind Spot Asst. Not
Available When Towing a
Trailer See Operator's Man-
ual *W
hen youe stablish thee lectrical connection tothet railer ,Activ eBlind Spo tAssistis una vailable.
#Press thel eft-hand side of Touc hC ontrol and confir mthe displa ymessage.
Active Blind Spot Assist
Inoperative *A
ctiveBlind Spo tAssist is malfunctioning.
#Visit aq ualified specialis tworks hop.
Displa ymessages and warning/indicator lamps 37
5

Displaymessages
Possible causes/consequences and MSolutions
Tire Pressure Monitor Inop-
erative No Wheel Sensors *T
he wheels mounted do no thaves uitable tir epressur esensors. The tir epressur emonitoring sy stem is deactiva‐
te d.
#Mount wheels wit hsuitable tir epressur esensors.
h
Wheel Sensor(s) Missing *T
her eisnos ignal from thet irep ressur esensor of one or se veralw heels. The tir eaffected displa ysno pressure
va lue.
#Ha ve thef aulty tir epressur esensor replaced at aqualified specialis tworks hop.
SmartK ey
Displaymessages
Possible causes/consequences and MSolutions
Â
Place the Key in the
Marked Space See Opera-
tor's Manual*T
he SmartK eydetection function is malfunctioning.
#Chang ethe location of theS martK eyinthev ehicle.
#Startt he vehicle wit hthe SmartK eyinthes towa ge compartment .
Displa ymessages and warning/indicator lamps 385