The mobile phone continues
tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data when using Apple
CarPlay™ and Android Auto Note
s on transfer redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
Sy stem information:
R software release of the multimedia sy stem
R system ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone. To
do this, and toassign se veralve hicles tothe
mobile phone, a vehicle ID is randomly gener‐
ated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (→ page273).
Driving status data:
R transmission position engaged
R distinction between par ked, standstill, rolling
and driving
R day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
Po sition data:
R co-ordinates
R speed
R compass direction
R acceleration direction This data is only transfer
red while the navigation
sy stem is active, in order toimpr ove it (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect pr ovides thefo llowing
services:
R Breakdown management
R Appointment requests or similar
R Accident mana gement
R Mercedes-Benz emergency call sy stem
The Mercedes-Benz Cus tomer Centre and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The Info call button, the breakdown assis tance
button and the emer gency call button can be
fo und on theove rhead control panel of theve hi‐
cle (→ page314).
Yo u can also use the multimedia sy stem tomake
th e call (→ page314). Multimedia sy
stem 313
Overview of
the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( → page 317) or ma nually (→ page 318). On ly
make emergency calls if you or others are in
need of rescue. Do not make an emergency call
in theev ent of a breakdown or a similar situa‐
tion.
Messages in the multimedia sy stem displa y:
SOS READY : emergency call available
SOS NOT READY: the ignition is not on or there
is a malfunction with the emer gency call sy stem.
During an active emer gency call, Gappears
in the displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall %
If an emer gency call is una vailable, a mes‐
sage tothis ef fect also appea rsinthe multi‐
function display of the instrument clus ter.
Au tomatic eme rgency call
Re quirements:
R The ignition is switched on.
R The star ter battery has been suf ficiently
ch arge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call.
The emergency call has been made:
R avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R a messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres. R
in cer tain situations additional data is trans‐
mit tedto the Mercedes-Benz emer gency call
centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz service centre to
be initiated quickl y.
If yo ur vehicle is equipped with an SOS button in
th eove rhead control panel, it flashes until the
emer gency call has been compl eted.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a releva nt messa ge
appears in the displa y. #
Dial the emer gency call number 999 or 11 2
on your mobile phone. Multimedia sy
stem 317
