2017 MERCEDES-BENZ E-CLASS COUPE automatic transmission

#
Automatic transmission: Shiftthe trans‐
mission toposition j. #
Manual transmission: Shift into neutral.#
Make sure that the ignition and all electrical
consumers are switched off. #
Open the engine bonn et. #
Slide co ver1 of positive clamp 2onthe
jump-s tarting connection point in the direc‐
tion of the ar row. #
Connect positive clamp 2onyour vehicle to
positive pole of donor battery using the jump
lead/charging cable. Alw ays begin with posi‐
tive clamp 2onyour ow nve hicle firs t. #
During thest arting assi stance proce‐
dure: start the engine of the donor vehicle
and run at idle speed. #
Connect the negative pole of the donor bat‐
te ry and ear thpoint 3ofyour ow nve hicle
by using the jump lead/charging cable. Begin
with the donor battery firs t. #
During starting assi stance: start the
engine of your ow nve hicle. #
During thech arging process: start the
ch arging process. #
During starting assi stance: letthe engines
ru nfo r se veral minutes. #
During starting assi stance: before discon‐
necting the jump lead, switch on an electrical consumer on
your ow nve hicle, e.g. there ar
wind owheater or lighting.
When thest arting assis tance/charging process
is compl ete: #
First,re mo vethe jump lead/charging cable
from ear thpoint 3and negative pole of the
donor batter y,then from positive clamp 2
and positive pole of the donor batter y.Begin
ea ch time wi th the conta cts onyour own
ve hicle firs t. #
Afterre moving the jump lead/charging
cable, close co ver1 of positive clamp 2.
Yo u can obtain fur ther information on starting
assis tance at any qualified specialist workshop. To
w starting or towing away Pe
rm itted towing me thods Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
having it towe daw ay. Breakdown assis
tance 37 9

*
NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Pe
rm itted towing me thods Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes, if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (→ page379) (→ page 380). 380
Breakdown assi stance

#
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged:
R the engine cann otbe star ted.
R the electric parking brake cann otbe released
or applied.
R vehicles with automatic transmission:
The auto matic transmission cannot be shif‐
te dto position iorj.
% Vehicles with automatic transmission: If
th e automatic transmission cann otbe shif‐
te dto position i, havetheve hicle trans‐
por tedaw ay ( →page 382). A towing vehicle
with lifting equipment is requiredforve hicle
transport.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its weight must not exceed the permissible gross
mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate . #
Vehicles with automatic transmission: Do
not open the driver's door or passenger door,
ot herwise the automatic transmission auto‐
matically shifts toposition j. #
Fittheto wing eye (→ page 384). #
Attach theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion #
Only connect theto w rope or tow bar to
th eto wing eyes. %
You can also attach theto w bar tothe trailer
hitch. #
Deactivate the automatic locking mechanism
(→ page 66). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection (→ page 83). #
Deactivate Active Brake Assi st (→page 179). Breakdown assis
tance 381

#
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Vehicles with manual transmission: shift
to neutral i. #
Release the electric parking brake. #
Vehicles with manual transmission:
Switch on the ignition, otherwise thesteering
wheel locking may engage. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( → page 380). #
Connect theto w bar totheto wing eyeto
load theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the
on-board electrical sy stem with po wer
( → page 377). #
Vehicles with manual transmission: shift
to neutral. #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Vehicles with manual transmission:
engage firs t or reve rsege ar. #
Use the electric parking brake tosecure the
ve hicle and pr event it from rolling away. #
Only secure theve hicle bythe wheels. 382
Breakdown assis tance

Ve
hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) &
WARNING Risk of accident when trans‐
porting vehicles with AIR BODY CON‐
TROL
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing.
As a result, when transporting vehicles with
AIR BODY CONTROL theve hicle/trailer com‐
bination may start toskid. Consequentl y,you
could lose control of your vehicle.
There is a risk of accident and injur y.#
Load theve hicle cor rectly onto the
transpo rter. #
Secure theve hicle on all four wheels
with suitable tensioning stra ps. #
Do not exceed the maximum permissi‐
ble speed of 60 km/h when transport‐
ing. *
NO
TEDama getotheve hicle from secur‐
ing it incor rectly #
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels af ter
loading.
4MATIC vehicles/ vehicles with automatic
transmission #
Make sure that the front and rear axles come
to rest on the same transport vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eye To
wing eye1 is attached tothe edge of the
boot under the boot floor. Breakdown assis
tance 383

Fi
tting the towing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise tothe
st op.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha vea brac ket at the back forth
eto wing eye. Connect theto w bar tothe
trailer hitch.
% Makesure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w- starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted.
Ve hicles with manual transmission #
Obser vethe no tes on towing away
( → page 380). #
If necessar y,allow the engine and exhaust
sy stem tocool down. #
Switch the ignition on. #
Enga gesecond gear. #
Release the electric parking brake. #
Tow- start theve hicle while the clutch pedal
is fully depressed. #
Slowly release the clutch pedal. #
Immediately shift toneutral if the engine
st arts. #
Pull over and stop theve hicle safely as soon
as possible, paying attention toroad and traf‐
fi c conditions. 384
Breakdown assis tance

R
Centring pin
R Folding wheel chock
R Ratchet for jack
Setting up thefo lding wheel chock Prepa
ring theve hicle for a wheel change Re
quirements:
R The requ ired tyre-change tool kit is available.
If yo ur vehicle is not equipped with the tyre-
ch ange tool kit, consult a qualified specialist
wo rkshop tofind out about suitable tools.
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. #
Apply the electric parking brake manually. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with manual transmission:
Engage firs t or reve rsege ar. #
Vehicles with automatic transmission:
Shift into position j. #
Vehicles with AIR BODY CONT ROL:Set the
normal vehicle le vel (→ page 196). #
Switch off the engine. #
Make sure that the engine cann otbe star ted. #
Place choc ks orother suitable items under
th e front and rear of the wheel that is diago‐
nally opposite the wheel you wish tochange. #
Remo vethe hub caps if necessary
(→ page 401). #
Raise theve hicle (→ page 402). Re
moving and fitting hub caps Re
quirement:
R The vehicle is prepared for a wheel change
(→ page 401).
Pla stic hub cap #
Toremo ve:turn the cent recover of the hub
cap anti-clockwise and remo vethe hub cap. #
Tofit: make sure that the cent recover of the
hub cap is turned anti-clockwise. #
Position the hub cap and turn the cent re
co ver clockwise until the hub cap engages
ph ysically and audibly. Wheels and tyres
401

Display messages
Possible causes/consequences and M
MSolutions
d Vehicle is operational
Switch off the ignition
before exiting *Y
ou are leaving theve hicle when it is in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition and take theke y with you. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heater. Otherwise, the12 ‑volt
battery might discha rge and it will then only be possible tostart theve hicle using a donor battery (s tarting
assis tance).
Transmission Malfunction
Stop *
The transmission is malfunctioning. The transmission shi fts to position iautomaticall y. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. #
Switch the transmission toposition j. #
Consult a qualified specialist workshop.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning. Reversege ar can no lon ger be engaged. #
Consult a qualified specialist workshop.
Stop vehicle Leave engine
running Wait Transmission
cooling *T
he transmission has overheated. Pulling away can be temp orarily impaired or not possible. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Start the engine. #
Wait until the display message disappears before pulling away. Displ
aymessa ges and warning/indicator lamps 469