2017 MERCEDES-BENZ E-Class COUPE key

Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
XTo activate with the SmartKey:remove the
SmartKey from the ignition lock.
XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp :flashes. The alarm system
is armed after approximately 15 seconds.
XTo deactivate: unlock the vehicle with the
SmartKey or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe trunk lid
Rthe hood
XTo switch the alarm off with the Smart-
Key: press the %or& button on the
SmartKey.
The alarm is switched off.
or
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
The alarm is switched off.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
The alarm is switched off.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
iIf the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text message or data connection.
The emergency call system sends the mes-
sage or data provided that:
Ryou have subscribed to the mbrace service.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
72Protection against theft
Safety

SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart- Key.
SmartKey functions
:& To lock the vehicle
;FTo unlock the trunk lid
=%To unlock the vehicle
XTo unlock centrally: press the%button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Ranti-theft protection is reactivated.
XTo lock centrally: press the&button.
The SmartKey centrally locks/unlocks:
Rthe doors
Rthe trunk lid
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (
Ypage 195).
When it is dark, the surround lighting also comes
on if it is activated in the on-board computer
(
Ypage 194).
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY-
LESS-GO key in the vehicle (
Ypage 124).
Locking/unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
SmartKey73
Opening and closing
Z

tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
&button on the SmartKey.
When locking or unlocking with KEYLESS-GO,
the distance between the SmartKey and the cor-
responding door handle must not be greater
than 3 ft (1 m).
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example:
Rwhen the external door handles are touched
Rwhen starting the engine
Rwhile the vehicle is in motion
XTo unlock the vehicle: touch the inner sur-
face of the door handle.
XTo lock the vehicle: touch sensor sur-
face :.
XConvenience closing feature: touch
recessed sensor surface ;for an extended
period.
Further information on the convenience clos-
ing feature (
Ypage 84).
XTo unlock the trunk lid: pull the handle on
the trunk lid.
The vehicle only unlocks the trunk lid.
Deactivating and activating
If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby.
XTo deactivate: press the&button on the
SmartKey twice in rapid succession.
The battery check lamp of the SmartKey
(
Ypage 76) flashes twice briefly and lights
up once, then KEYLESS-GO is deactivated.
XTo activate: press any button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again.
Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle
is unlocked. This is useful if you frequently travel
alone.
XTo change the setting: simultaneously press
the % and& buttons on the SmartKey
for approximately six seconds until the bat-
tery check lamp flashes twice (
Ypage 76).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the & or% button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock: press the%button once.
XTo unlock centrally: press the%button
twice.
XTo lock centrally: press the&button.
74SmartKey
Opening and closing

The KEYLESS-GO function is changed as fol-
lows:
XTo unlock the driver's door:touch the inner
surface of the door handle on the driver's
door.
XTo unlock centrally: touch the inner surface
of the front-passenger door handle.
XTo lock centrally: touch the outer sensor
surface on one of the door handles.
XTo restore the factory settings: press and
hold down the %and& buttons simul-
taneously for approximately six seconds until
the battery check lamp flashes twice
(
Ypage 76).
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the mechani-
cal key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid, the anti-
theft alarm system will be triggered. Switch off
the alarm (
Ypage 72).
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked auto-
matically.
XTo unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key
XPush release catch :in the direction of the
arrow and at the same time remove mechan- ical key ;from the SmartKey. For further information about:
Runlocking the driver's door (Ypage 80)
Runlocking the trunk (Ypage 81)
Rlocking the vehicle (Ypage 80)
Inserting the mechanical key
XPush mechanical key
;completely into the
SmartKey until it engages and release
catch :is back in its basic position.
SmartKey battery
Important safety notes
GWARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatalinjury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National guide-
lines must be observed during disposal. In Cal-
ifornia, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm.
SmartKey75
Opening and closing
Z

Mercedes-Benz recommends that you have the
batteries replaced at a qualified specialist work-
shop.
Checking the battery
XPress the&or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
XChange the battery (Ypage 76).
If the SmartKey battery is checked within the
signal reception range of the vehicle, pressing
the & or% button:
Rlocks or
Runlocks the vehicle
iYou can get a battery at any qualified spe-
cialist workshop.
Replacing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the SmartKey
(Ypage 75).
XPress mechanical key ;into the SmartKey
opening in the direction of the arrow until bat- tery compartment cover
:opens. Do not
hold battery compartment cover :closed
while doing so.
XRemove battery compartment cover :.
XRepeatedly tap the SmartKey against your
palm until battery=falls out.
XInsert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth to
do so.
XMake sure that the surface of the battery is
free of lint, grease and other contaminants.
XInsert the front tabs of battery compartment
cover :into the housing and then press to
close it.
XInsert mechanical key ;into the SmartKey
(Ypage 75).
XCheck the function of all SmartKey buttons on
the vehicle.
76SmartKey
Opening and closing

Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 76) and replace it if necessary
(Ypage 76).
If this does not work:
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.KEYLESS-GO was deactivated.
XReactivate KEYLESS-GO (Ypage 73).
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 76) and replace it if necessary
(Ypage 76).
If this does not work:
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
SmartKey77
Opening and closing
Z

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 272).
or
XJump-start the vehicle (Ypage 274).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
!
The side windows will not open/close if the
battery is discharged or if the side windows
have iced up. It will then not be possible to
close the door. Do not attempt to force the
door closed. You could otherwise damage the
door or the side window.
78Doors
Opening and closing

Unlocking/locking the driver's door
using the mechanical key
i
If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
lock the driver's door using the mechanical
key.
XTo unlock: turn the mechanical key counter-
clockwise as far as it will go to position 1.
XTo lock:turn the mechanical key clockwise as
far as it will go to position 1.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 72).
Trunk
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid. The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 313).
You should preferably place luggage or loads in
the trunk. Observe the loading guidelines
(
Ypage 235).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
The trunk lid can be:
Ropened and closed manually from outside
Ropened automatically from inside
Rlocked separately
Ropened with the emergency release button
Runlocked with the mechanical key
Opening/closing from outside
Opening
XPress the %button on the SmartKey .
XPull handle :.
XRaise the trunk lid.
Closing
80Trunk
Opening and closing