2017 MERCEDES-BENZ E-Class COUPE ignition

Have the vehicle towed to a qualified special-
ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
GWARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten-
sioning Devices which have been triggered
immediately replaced at a qualified specialist workshop.
An electric motor is used by PRE-SAFE
®to trig-
ger the tightening of the seat belt in hazardous
situations. This procedure is reversible.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and a small amount of powder may also be
released. The 6restraint system warning
lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
Rduration
Rdirection
Rintensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a frontal or
rear collision.
An Emergency Tensioning Device can only be
triggered, if:
Rthe ignition is switched on
Rthe components of the restraint system are
operational. You can find further information
under: "Restraint system warning lamp"
(
Ypage 40)
Rthe belt tongue is engaged in the buckle on
the respective front-passenger seat
The Emergency Tensioning Devices in the rear
compartment are triggered independently of the
lock status of the seat belts.
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
RFront air bags and driver's knee bag
RWindow curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or
deactivated depending on the person on the
front-passenger seat. The front-passenger front
air bag can only deploy in an accident if the
PASSENGER AIR BAG OFF indicator lamp is off. Observe the information on the PASSENGER AIR
BAG OFF indicator lamp (
Ypage 41).
Your vehicle has two-stage front air bags. During the fi
rst deployment stage, the front air bag is
filled with propellant gas to reduce the risk of
injuries. The front air bag is fully deployed with
the maximum amount of propellant gas if a sec-
ond deployment threshold is reached within a
few milliseconds.
The activation threshold of the Emergency Ten-
sioning Devices and the air bag are determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
Occupant safety53
Safety
Z

Pets in the vehicle
GWARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could:
Ractivate vehicle equipment and become
trapped, for example
Ractivate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
RABS (Anti-lock BrakingSystem)
(Ypage 62)
RBAS ( Brake Assist System) (Ypage 63)
RBAS PLUS ( BrakeAssist System PLUS) with
Cross-Traffic Assist (Ypage 63)
RCOLLISION PREVENTION ASSIST PLUS
(Ypage 65)
RESP®(Electronic StabilityProgram)
(Ypage 67)
REBD ( Electronic Brake force Distribution)
(Ypage 69)
RADAPTIVE BRAKE (Ypage 69)
RPRE-SAFE®Brake (Ypage 69)
RSTEER CONTROL (Ypage 71)
Important safety notes
If you fail to adapt your driving style or if you are
inattentive, the driving safety systems can nei- ther reduce the risk of an accident nor override
the laws of physics. Driving safety systems are
merely aids designed to assist driving. You are
responsible for maintaining the distance to the
vehicle in front, for vehicle speed, for braking in
good time, and for staying in lane. Always adapt
your driving style to suit the prevailing road and weather conditions and maintain a safe distance
from the vehicle in front. Drive carefully.
The driving safety systems described only work as effectively as possible when there is ade-
quate contact between the tires and the road
surface. Please pay special attention to the
notes on tires, recommended minimum tire
tread depths, etc. (
Ypage 281).
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The ! ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you
only brake gently.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 62).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
62Driving safety systems
Safety

Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
XTo activate with the SmartKey:remove the
SmartKey from the ignition lock.
XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp :flashes. The alarm system
is armed after approximately 15 seconds.
XTo deactivate: unlock the vehicle with the
SmartKey or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe trunk lid
Rthe hood
XTo switch the alarm off with the Smart-
Key: press the %or& button on the
SmartKey.
The alarm is switched off.
or
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
The alarm is switched off.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
The alarm is switched off.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
iIf the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text message or data connection.
The emergency call system sends the mes-
sage or data provided that:
Ryou have subscribed to the mbrace service.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
72Protection against theft
Safety

SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart- Key.
SmartKey functions
:& To lock the vehicle
;FTo unlock the trunk lid
=%To unlock the vehicle
XTo unlock centrally: press the%button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Ranti-theft protection is reactivated.
XTo lock centrally: press the&button.
The SmartKey centrally locks/unlocks:
Rthe doors
Rthe trunk lid
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (
Ypage 195).
When it is dark, the surround lighting also comes
on if it is activated in the on-board computer
(
Ypage 194).
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY-
LESS-GO key in the vehicle (
Ypage 124).
Locking/unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
SmartKey73
Opening and closing
Z

tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
&button on the SmartKey.
When locking or unlocking with KEYLESS-GO,
the distance between the SmartKey and the cor-
responding door handle must not be greater
than 3 ft (1 m).
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example:
Rwhen the external door handles are touched
Rwhen starting the engine
Rwhile the vehicle is in motion
XTo unlock the vehicle: touch the inner sur-
face of the door handle.
XTo lock the vehicle: touch sensor sur-
face :.
XConvenience closing feature: touch
recessed sensor surface ;for an extended
period.
Further information on the convenience clos-
ing feature (
Ypage 84).
XTo unlock the trunk lid: pull the handle on
the trunk lid.
The vehicle only unlocks the trunk lid.
Deactivating and activating
If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby.
XTo deactivate: press the&button on the
SmartKey twice in rapid succession.
The battery check lamp of the SmartKey
(
Ypage 76) flashes twice briefly and lights
up once, then KEYLESS-GO is deactivated.
XTo activate: press any button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again.
Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle
is unlocked. This is useful if you frequently travel
alone.
XTo change the setting: simultaneously press
the % and& buttons on the SmartKey
for approximately six seconds until the bat-
tery check lamp flashes twice (
Ypage 76).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the & or% button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock: press the%button once.
XTo unlock centrally: press the%button
twice.
XTo lock centrally: press the&button.
74SmartKey
Opening and closing

The KEYLESS-GO function is changed as fol-
lows:
XTo unlock the driver's door:touch the inner
surface of the door handle on the driver's
door.
XTo unlock centrally: touch the inner surface
of the front-passenger door handle.
XTo lock centrally: touch the outer sensor
surface on one of the door handles.
XTo restore the factory settings: press and
hold down the %and& buttons simul-
taneously for approximately six seconds until
the battery check lamp flashes twice
(
Ypage 76).
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the mechani-
cal key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid, the anti-
theft alarm system will be triggered. Switch off
the alarm (
Ypage 72).
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked auto-
matically.
XTo unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key
XPush release catch :in the direction of the
arrow and at the same time remove mechan- ical key ;from the SmartKey. For further information about:
Runlocking the driver's door (Ypage 80)
Runlocking the trunk (Ypage 81)
Rlocking the vehicle (Ypage 80)
Inserting the mechanical key
XPush mechanical key
;completely into the
SmartKey until it engages and release
catch :is back in its basic position.
SmartKey battery
Important safety notes
GWARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatalinjury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National guide-
lines must be observed during disposal. In Cal-
ifornia, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm.
SmartKey75
Opening and closing
Z

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 272).
or
XJump-start the vehicle (Ypage 274).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
!
The side windows will not open/close if the
battery is discharged or if the side windows
have iced up. It will then not be possible to
close the door. Do not attempt to force the
door closed. You could otherwise damage the
door or the side window.
78Doors
Opening and closing

XTo unlock a front door:pull door handle;.
Locking knob :pops up.
The door is unlocked and can be opened.
XTo open a front door: pull door handle;.
XTo unlock a rear door: pull up locking
knob :.
The door is unlocked and can be opened.
XTo open a rear door: pull door handle;.
When a door is opened, the side window on that
side opens slightly. When the door is closed, the
side window closes again.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from
the inside. The switches are on the driver’s door.
XTo unlock: press button :.
XTo lock:press button ;.
If all the doors are closed, the vehicle locks.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
If the vehicle has been locked from the outside,
it cannot be centrally unlocked from the inside. You can open a door from inside the vehicle
even if it has been locked.
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
Rthe vehicle was locked using the locking but-
ton for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature
XTo deactivate: press and hold button :for
about five seconds until a tone sounds.
XTo activate: press and hold button ;for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore lock yourself out if:
Rthe vehicle is being pushed.
Rthe vehicle is being towed.
Rthe vehicle is on a roller dynamometer.
You can also switch the automatic locking func-
tion on and off using the on-board computer
(
Ypage 195).
Doors79
Opening and closing
Z