2017 MERCEDES-BENZ E-Class COUPE lock

XTo open:open the stowage compartment
(Ypage 236).
XTo remove the insert: grip recesses;and
lift insert =up and out.
XTo re-install the insert: press insert=into
the holder until it engages.
XTo close: press stowage compartment
cover :down until it engages.
You can remove the ashtray insert and use the
resulting compartment for stowage.
Rear-compartment ashtray
XTo open: pull cover ;out by its top edge.
XTo remove the insert: press release but-
ton =and lift the insert up and out.
XTo install the insert: install insert:from
above into the holder and press down into the
holder until it engages.
Cigarette lighter
Important safety notes
GWARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
Rthe hot cigarette lighter falls
Ra child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter when road and traffic conditions permit.
Cigarette lighter in the front compart-
ment
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XTo open: open the stowage compartment
(Ypage 236).
XPress in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
XTo close: press stowage compartment
cover :down until it engages.
242Features
Stowag ean d features

12 V sockets
General notes
XTurn the SmartKey to position 1in the ignition
lock (Ypage 122).
The sockets can be used for accessories with a maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there is sufficient power to start the engine.
Socket in the rear-compartment center
console
XPull cover ;out by its top edge.
XLift up the cover of socket :.
mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To log in, press the
ï MB Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines: Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at
http://www.mbusa.com.
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to the
Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the volume control on the multimedia
system.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected if one of the following occurs:
RThe indicator lamp in the SOS button does notcome on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
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Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelectYesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with a navigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the route assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps
®can be transferred via mbrace directly to
your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter a destination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
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Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rthe telephone application (e .g. for iPhone®,
Android)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off. After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible.
XContact the following service hotlines: Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rthe telephone application (e .g. for iPhone®,
Android)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest authorized Mercedes-
Benz Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
248Features
Stowage and features

TheRoadside Assistance Connectedmes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request
forVehi‐cle Diagnostics Received Start vehi‐cle diagnostics?message appears in the
display.
XPress the Yesbutton to confirm the message.
XWhen the Vehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 122).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Activemessage.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 29). Information on Roadside Assistance
(
Ypage 26).
Downloading routes
Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the
External
desti‐nation ICON_POI_Category Name_1 hasbeen saved to "Previous destina‐tions". Would you like to start navi‐gation?message on the multimedia system
display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the dis-
play.
If you select No
, the saved route can be called
up later in the navigation menu.
XSelect Start.
Starting route guidance.
Downloaded and saved routes can be called up
again.
You can find further information in the separate
multimedia system operating instructions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information:
Rthe location where the speed limit was excee-
ded
Rthe time at which the speed limit was excee-
ded
Rthe selected speed limit which was exceeded
Features249
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Garage door remote controlAis not included
with the integrated garage door opener.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XSelect one of buttons ;to? to use to con-
trol the garage door drive.
XTo start programming mode: press and
hold one of buttons ;to? on the integrated
garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp :lights up yellow.
Indicator lamp :lights up yellow as soon as
button ;,=or? is stored for the first time.
If the selected button has already been pro-
grammed, indicator lamp :will only light up
yellow after ten seconds have elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards but-
tons ;to? on the rear-view mirror at a dis-
tance of 2 to 8 in (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green: pro-
gramming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is to synchronize the rolling code (
Ypage 251).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lam
p :lights up red: repeat the
programing procedure for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
A and the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system. Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(Ypage 250).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you will
need to use the programming button on the door
drive control panel. The programming button
may be located in different places depending on
the manufacturer. It is usually located on the
door drive unit on the garage ceiling.
Familiarize yourself with the garage door drive
operating instructions, e.g. under "Program-
ming additional remote controls", before carry-
ing out the following steps.
Your vehicle must be within reach of the garage
door or gate opener drive. Make sure that nei-
ther your vehicle nor any persons/objects are
present within the sweep of t

he door or gate.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XGet out of the vehicle.
XPress the programming button on the door
drive unit.
Usually, you now have 30 seconds to initiate
the next step.
XGet into the vehicle.
XPress previously programmed button ;,=
or ? on the integrated garage door opener
repeatedly and in quick succession until the
door closes.
The rolling code synchronization is then com- plete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a "break"
(or interruption) of the transmission signals
after broadcasting for a few seconds. Therefore,
these signals may not last long enough for the
integrated garage door opener. The signal is notrecognized during programming. Comparable
with Canadian law, some U.S. garage door open-
ers also feature a "break".
Features251
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Proceed as follows:
Rif you live in Canada
Rif you have difficulties programming the
garage door opener (regardless of where youlive) when using the programming steps
XPress and hold one of buttons ;to? on the
integrated garage door opener.
After a short time, indicator lamp :lights up
yellow.
XRelease the button.
Indicator lamp :flashes yellow.
XPress button Bof garage door remote con-
trol Afor two seconds, then release it for two
seconds.
XPress button Bagain for two seconds.
XRepeat this sequence on button Bof remote
control Auntil indicator lamp :lights up
green.
When indicator lamp :lights up green: pro-
gramming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is to
synchronize the rolling code.
XRelease button Bof remote control Aof the
garage door drive.
If indicator lamp :lights up red: repeat the
programming process for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
A and the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Problems when programming
If you are experiencing problems programing
the integrated garage door opener on the rear-
view mirror, take note of the following instruc-
tions:
RCheck the transmitter frequency used by
garage door drive remote control Aand
whether it is supported. The transmitter fre-
quency can usually be found on the back of
the garage door drive remote control.
The integrated garage door opener is com-
patible with devices that have units which operate in the frequency range of 280 to
433 MHz.
RReplace the batteries in garage door remote
control
A. This increases the likelihood that
garage door remote control Awill transmit a
strong and precise signal to the integrated
garage door opener.
RWhen programming, hold remote control A
at varying distanc es and angles from t he but-
ton which you are programming. Try various
angles at a distance between 2and 12 inches (5to 30 cm) or at the same angle but at varying
distances.
RIf another remote control is available for the
same garage door drive, repeat the same pro-
gramming steps with this remote control.
Before performing these steps, make sure
that new batteries have been installed in
garage door drive remote control A.
RNote that some remote controls only transmit
for a limited amount of time (the indicator
lamp on the remote control goes out). Press
buttonBon remote control Aagain before
transmission ends.
RAlign the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performs the function of the
garage door system remote control. Please also
read the operating instructions for the garage
door system.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 122).
XPress button ;,=or? which you have
programmed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp :lights up green.
Garage door system with a rolling code: indi-
cator lamp :flashes green.
The transmitter will transmit a signal as long
as the button is pressed. The transmission is
halted after a maximum of ten seconds and
indicator lamp :lights up yellow.
XPress button ;,=or? again if necessary.
252Features
Stowage and features

Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling the
vehicle.
XTurn the SmartKey to position2in the ignition
lock (Ypage 122).
XPress and hold buttons ;and ?.
The indicator lamp initially lights up yellow
and then green.
XRelease buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
Floormats
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
XSlide the seat backwards.
XTo install: place the floormat in the footwell.
XPress studs :onto retainers ;.
XTo remove:pull the floormat off retainers ;.
XRemove the floormat.
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