2017 MERCEDES-BENZ E-Class COUPE maintenance

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this manual. Ignoring them
could result in damage to the vehicle or personal
injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
RModel
ROrder
RCountry specification
RAvailability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
Your Operator's Manual:
Digital form inside the vehicle
The Digital Operator's Manual provides
comprehensive and specifically adapted
information on your vehicle's equipment
and multimedia system. It contains infor-
mative animations, individual language
settings and an intuitive search function.
Booklet inside the vehicle
In addition to this manual and the afore-
mentioned digital media, you also have the
option to obtain a comprehensive printed
version of the Supplement for your multi-
media system from your authorized
Mercedes-Benz Center.
Digital form via the Internet
The Operator's Manual on the Internet pro-
vides easy access to all information
regarding your vehicle and multimedia sys-
tem. It also provides helpful animations,
interesting background information and a
wide array of search options.
Digital form as an App
Using the Mercedes-Benz Guides App, you
can view all the information on your vehicle
and multimedia system via mobile Internet
or download it independently of network
access. Available for smartphones or tab-
lets.
Please note that the Mercedes-Benz Guides App
may not yet be available in your country.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2075845402
É2075845402MËÍ

Index....................................................... 3
Digital Operator's Manual..................22
Introduction ......................................... 24
At a glance........................................... 32
Safety................................................... 40
Opening and closing...........................73
Seats, steering wheel and mirrors ....91
Lights and windshield wipers ..........103
Climate control ................................. 111
Driving and parking..........................121
On-board computer and displays ....184
Multimedia system ...........................229
Stowage and features ......................235
Maintenance and care ......................254
Breakdown assistance .....................266
Wheels and tires ............................... 281
Technical data................................... 306
2Contents

see Active Blind Spot Assist
Bluetooth®
Connecting another mobile
phone ............................................ 234
Searching for a mobile phone ........ 233
see also Digital Operator's Man-
ual .................................................. 229
Telephony ...................................... 232
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................2 00
Notes ............................................. 311
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 206
Brakes
ABS ..................................................6 2
Adaptive Brake Assist ...................... 66
BAS .................................................. 63
BAS PLUS with Cross-Traffic
Assist ............................................... 63
Brake fluid (notes) ......................... 311
Display message ............................ 198
HOLD function ............................... 156
Important safety notes .................. 142
Maintenance .................................. 143
Parking brake ................................ 139
Riding tips ...................................... 142
Warning lamp ................................. 221
Breakdown
Where will I find...? ........................ 266
see Flat tire
Brightness control (instrument
cluster lighting) ................................... 33
Bulbs
see Replacing bulbs
C
CaliforniaImportant notice for retail cus-
tomers and lessees .......................... 25
Calling up a malfunction
see Display messages Car
see Vehicle
Care
360° camera ................................. 262
Car wash ........................................ 259
Carpets .......................................... 265
Display ........................................... 263
Exhaust pipe .................................. 263
Exterior lights ................................ 262
Gear or selector lever .................... 263
Interior ........................................... 263
Matte finish ................................... 261
Notes ............................................. 259
Paint .............................................. 260
Plastic trim .................................... 263
Power washer ................................ 260
Rear view camera .......................... 262
Roof lining ...................................... 265
Seat belt ........................................ 264
Seat cover ..................................... 264
Sensors ......................................... 262
Steering wheel ............................... 263
Trim pieces .................................... 264
Washing by hand ........................... 260
Wheels ........................................... 261
Windows ........................................ 261
Wiper blades .................................. 261
Wooden trim .................................. 264
Cargo tie down rings ......................... 238
CD
see also Digital Operator's Man-
ual .................................................. 229
CD player (on-board computer) ........ 189
Center console
Lower section .................................. 37
Upper section .................................. 36
Central locking
Automatic locking (on-board com-puter) ............................................. 195
Locking/unlocking (SmartKey) ........ 73
Changing bulbs
High-beam headlamps ................... 108
Child
Restraint system .............................. 58
Child seat
Forward-facing restraint system ...... 60
LATCH-type (ISOFIX) child seat
anchors ............................................ 59
Index5

Locking (in an emergency) ............... 80
Locking (SmartKey) .......................... 73
Lowering ........................................ 303
Maintenance .................................... 26
Parking for a long period ................ 140
Pulling away ................................... 124
Raising ........................................... 301
Reporting problems ......................... 28
Securing from rolling away ............ 300
Towing away .................................. 276
Transporting .................................. 278
Unlocking (in an emergency) ........... 80
Unlocking (SmartKey) ...................... 73
Vehicle data ................................... 313
Vehicle data ....................................... 313
Vehicle dimensions ........................... 313
Vehicle emergency locking ................ 80
Vehicle identification number
see VIN
Vehicle identification plate .............. 307
Vehicle tool kit .................................. 266
Video
Operating the DVD ......................... 189
see also Digital Operator's Man-
ual .................................................. 229
VIN
Seat ............................................... 308
Type plate ...................................... 307
Voice Control System
see Separate operating instructions
W
Warning and indicator lampsABS ................................................ 222
Brakes ........................................... 221
Check Engine ................................. 225
Coolant .......................................... 225
Distance warning ........................... 227
ESP
®.............................................. 222
ESP®OFF ....................................... 223
Fuel tank ........................................ 225
General notes ................................ 219
Overview .......................................... 33
PASSENGER AIR BAG OFF ............... 41
Reserve fuel ................................... 225
Restraint system ............................ 224
Seat belt ........................................ 220 Tire pressure monitor .................... 228
Warranty .............................................. 25
Washer fluid
Display message ............................ 218
Wheel and tire combinations
Tires ............................................... 303
Wheel bolt tightening torque ........... 303
Wheel chock ...................................... 300
Wheels
Changing a wheel .......................... 299
Checking ........................................ 281
Cleaning ......................................... 261
Emergency spare wheel ................. 304
Important safety notes .................. 281
Information on driving .................... 281
Interchanging/changing ................ 299
Mounting a new wheel ................... 302
Mounting a wheel .......................... 300
Removing a wheel .......................... 302
Storing ........................................... 300
Tightening torque ........................... 303
Wheel size/tire size ....................... 303
Window curtain air bag
Operation ......................................... 48
Windows
see Side windows
Windshield
Defrosting ...................................... 117
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 257
Important safety notes .................. 312
Windshield wipers
Problem (malfunction) ................... 110
Replacing the wiper blades ............ 109
Switching on/off ........................... 108
Winter driving
Important safety notes .................. 283
Slippery road surfaces ................... 144
Snow chains .................................. 283
Winter tires
M+S tires ....................................... 283
Wiper blades
Cleaning ......................................... 261
Important safety notes .................. 109
Replacing ....................................... 109
20Index

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 307).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in
accordance with the warranty terms and condi- tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you
Service and vehicle operation25
Introduction
Z

have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please send us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
Rthe fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
26Service and vehicle operation
Introduction

Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Operating safety27
Introduction
Z

Diagnostics connection
The diagnosticsconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto th ediagnostic s
connection in th evehicle, it may affec tth e
operation of th evehicle systems .As aresult ,
th eoperatin gsafet yof th evehicle could be
affected. There is aris kof an accident.
Do no tconnec tany equipmen tto adiagnos-
tics connection in th evehicle.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .Always hav
eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rth evehicle technical dat a
Rtraffic rulesand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
affec tit s saf eoperation ,we urg eyou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav eth eproblem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sth eproblem again wit h
a Mercedes-Ben zCente ror contact us at on eof
th efollowin gaddresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA, LL C
On eMercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenue
Toronto ,Ontario M4 G4C9
Reporting safet ydefect s
USAonly:
28Operating safety
Introduction