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Problem
Possible causes/consequences and M
MSolutions #
Make sure that the ignition is switched on.
The boot lid is open. #
Closing the boot lid .
The boot separator is not closed. #
Remo ve ov erhanging luggage and close the boot separator.
The mechanical soft-to p components or control sy stem are defective. #
Consult a qualified specialist workshop.
The soft top has been opened and closed se veral times in a row. The soft-top drive has been switched off
au tomatical lyand will be available again af ter appro ximately ten minu tes. #
Repeat the opening or closing procedure af ter appro ximately ten minu tes. Anti-theft pr
otection Immobiliser
The immobiliser pr
events your vehicle from
being star ted without the cor rect key.
The immobiliser is automatically activated when
th e ignition is switched off and deactivated when
th e ignition is switched on. ATA
(Anti-Theft Alarm sy stem) Fu
nction of theATA system (anti-theft ala rm
sy stem)
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R A door is opened.
R The boot lid is opened. R
The bonn etis opened.
R Interior pr otection is triggered. (→ page 86)
R Tow- aw ay protection is triggered.
(→ page 85)
The ATA system is primed automatically af ter
appr oximately 10seconds:
R After locking theve hicle with thekey. 84
Opening and closing
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R
After locking theve hicle using KEYLESS-GO. When
theATA system is primed, indicator lamp
1 flashes.
The ATA sy stem is automatically deactivated:
R After unlocking theve hicle with thekey.
R After pressing thest art/ stop button with the
ke y inside theve hicle. R
After unlocking theve hicle using KEYLESS-
GO.
% When the Mercedes‑Benz emer gency call
sy stem is active and the alarm stay s on for
more than 30 seconds, a message is auto‐
matically sent tothe Cus tomer Assis tance
Centre (→ page 310).
Deactivating theATA (anti-theft ala rmsys‐
te m) ala rm #
Press the%, &orp button on the
key.
or #
Press thest art/ stop button (the key is inside
th eve hicle).
St opping the ala rmusing KEYLESS-GO #
Grasp the outside door handle (with thekey
outside theve hicle). To
w- aw ay protection An audible and visual alarm is triggered if
your
ve hicle's angle of inclination is altered while tow-
aw ay protection is primed. To
w- aw ay protection is automatically primed
af te r about 60 seconds:
R After locking theve hicle with thekey.
R After locking theve hicle using KEYLESS-GO.
To w- aw ay protection is only primed when thefo l‐
lowing components are closed:
R Doo rs
R Boot lid
To w- aw ay protection is automatically deactiva‐
te d:
R After pressing the% orp button on
th ekey.
R After pressing thest art/ stop button with the
ke y inside theve hicle.
R After unlocking theve hicle using KEYLESS-
GO.
R When using HANDS-FREE ACCESS. Opening and closing
85
Page 89 of 521

Priming/deactivating
tow- aw ay protection Multimedia sy
stem:
, Vehicle .
î Vehicle settings .
Tow-
away protection #
Activate Oor deacti vate ª the function.
To w- aw ay protection remains deactivated until:
R The vehicle is unloc ked again.
R A door is opened and closed again.
R The vehicle is loc ked again. Interior pr
otection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tec‐
te d in theve hicle interior.
Interior pr otection is primed automatically af ter
appr oximately 10seconds:
R After locking theve hicle with thekey.
R After locking theve hicle using KEYLESS-GO. Interior pr
otection is only primed when thefo l‐
lowing components are closed:
R Doo rs
R Boot lid
Interior pr otection is automatically deactivated:
R After pressing the% orp button on
th ekey.
R After pressing thest art/ stop button with the
ke y inside theve hicle.
R After unlocking theve hicle using KEYLESS-
GO.
R When using HANDS-FREE ACCESS.
The following situations can lead toafa lse
alarm:
R Moving objects such as masc ots in theve hi‐
cle interior.
R The side window is open. Priming/deactivating interior pr
otection Multimedia sy
stem:
, Vehicle .
î Vehicle settings .
Inte-
rior motion sensor #
Activate Oor deacti vate ª the function.
Interior pr otection remains deactivated until:
R The vehicle is unloc ked again.
R A door is opened and closed again.
R The vehicle is loc ked again. 86
Opening and closing
Page 105 of 521

The
following sy stems can be selected:
R Seat, backrest and head restra int
R Steering wheel
R Outside mir rors
R Head-up Display #
Tosave :set the seat, thesteering wheel, the
Head-up Display and the outside mir rorto
th e desired position. #
Press the memory button M toge ther with
one of thestorage position buttons 1,2 or 3.
An acou stic signal sounds. The settings are
st ored. #
Tocall up: press and hold there leva nt pre‐
set position button 1,2 or 3 until the front
seat is in thestored position. St
ow age areas Note
s on loading theve hicle &
WARNING Risk ofexhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
boot lid is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening the boot lid. #
Never drive with the boot lid open. &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. &
WARNING Risk of inju ryfrom incor rectly
stowe d objects
If objects in the passenger compartment are
stowe d incor rectl y,they can slide or be
th ro wn around and hit vehicle occupants. In 102
Seats and stowing
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addition, cup holde
rs, open stowage spaces
and mobile phone brac kets cann otalw ays
re tain all objects they contain.
The reis a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot. &
WARNING Risk of bu rns from tailpipes
and tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If you come into contact with these
parts of theve hicle, you could burn yourself. #
Alw ays be particular lycareful around
th eta ilpipe and theta ilpipe trim. #
Allow theve hicle parts tocool down
before youto uch them. The handling
characteristics of your vehicle are
dependent on the distribution of the load within
th eve hicle. You should bear thefo llowing in
mind when loading theve hicle:
R neverex ceed the maximum permissible
gross mass or the permissible axle loads for
th eve hicle (including occupants).
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R always place the load behind unoccupied
seats if possible.
R secure the load using the tie-down eyes and
distribute the load evenl y. St
ow age spaces in theve hicle interior Overview of
the front stowage compa rt‐
ments
Obse rveth e no tes on loading theve hicle
(→ page 102). 1
Stow age compartment in the doors
2 Stow age/telephone compartment in the
armrest with multimedia connections and
stow age compartment, e.g. for an MP3
pla yer Seats and
stowing 103
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3
Stow age compartment in the front cent re
console wi tha USB port (depending on the
ve hicle's equipment)
4 Glovebox
Locking/unlocking thegl ove box
Obser vethe no tes on loading theve hicle
(→ page 102). #
Turn the emer gency key a quarter turn clock‐
wise 2(to lock) or anti-clockwise 1(to
unlock).
Opening the spectacles compa rtment
Obse rveth e no tes on loading theve hicle
(→ page 102). #
Toopen: press button 1. Th
rough-loading feature in there ar ben ch
seat Fo
lding there ar seat backrest forw ards &
WARNING Risk of inju ryifth ere ar
ben chseat/rear seat and seat backrest
are not engaged
If th ere ar ben chseat/rear seat and seat
backrest are not engaged they could fold for‐
wa rds, e.g. when braking suddenly or in the
ev ent of an accident.
R Ifth is is the case, theve hicle occupant
wo uld be forc ed into the seat belt bythe
re ar ben chseat/rear seat or bythe seat
backrest. The seat belt cann otprotect as
intended and could result in additional
injur y.
R Objects or loads in the boot cann otbe
re stra ined bythe seat backrest. #
Make sure that the seat backrest and
th ere ar ben chseat/rear seat are
engaged before everytrip. 104
Seats and stowing
Page 110 of 521
Opening
thesto wage space under the boot
floor #
Pull boot floor 2upwards using handle 1
until it rests against the boot separator. #
Fold out hook 3onthe underside of the
boot floor. #
Clip hook 3into groo ve4 . Seats and
stowing 107
Page 114 of 521

th
ro wn around and hit vehicle occupants. In
addition, cup holders, open stowage spaces
and mobile phone brac kets cann otalw ays
re tain all objects they contain.
The reis a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot. Obser
vethe no tes on loading theve hicle. &
WARNING Risk offire from placing
objects in the mobile phone stowage
compartment
If yo u place objects in the mobile phone
stow age compartment, they may heat up
exc essively and even catch fire. #
Do not place additional objects, espe‐
cially those mode of me tal, in the
mobile phone stowage compartment. *
NO
TEDama getoobjects caused by
placing them in the mobile phone stow‐
age compartment If
yo u place objects in the mobile phone
stow age compartment, these may be dam‐
aged byelectromagnetic fields. #
Do not place credit cards, storage
media or other objects sensitive to
electromagnetic fields in the mobile
phone stowage compartment. *
NO
TEDama getothe mobile phone
stow age compartment caused byliquids If liquids enter
the mobile phone stowage
compartment, the compartment may be
damaged. #
Ensure that no liquids enter the mobile
phone stowage compartment. R
Depending on theve hicle equipment, the
mobile phone is connected totheve hicle's
ex terior aerial via thech arging module.
R The charging function and wireless connec‐
tion of the mobile phone totheve hicle's
ex terior aerial are only available if the ignition
is switched on.
R Small mobile phones may not be able tobe
ch arge d in everyposition of the mobile
phone stowage compartment.
R Largemobile phones which do not rest flat in
th e mobile phone stowage compartment may
not be able tobe charge d or connec ted with
th eve hicle's exterior aerial. Seats and
stowing 111