2017 MERCEDES-BENZ E-Class CABRIOLET automatic transmission

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop button
in position 0or 1), as ESP
®will otherwise
automatically intervene. The brake system
could otherwise be damaged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
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Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑GO:
XOpen the driver's door.
The on-board electronics now have status 0. This is the same as the
SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 73).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 75).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
144Parking
Driving and parking

To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe parking brake must be applied.
Rthe transmission must be in positionPand the
Smartkey must be removed from the ignition lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the parking brake firmly.
XShift the transmission to position P.
XWith the Smartkey:turn the Smartkey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith KEYLESS-GO: press the KEYLESS-GO
Start/Stop button (Ypage 128).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to Smartkey position 1. When the
driver's door is open, this corresponds to
Smartkey position 0: "Smartkey removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the Smartkey: if you then open the driv-
er's door or the front-passenger door or remove the Smartkey from the ignition, the automatic
transmission shifts to Pautomatically.
With KEYLESS-GO: if you then open the driver's
or front-passenger door, the automatic trans-
mission shifts to P. If you want the automatic transmission to
remain in neutral
N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
XInsert the Smartkey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the parking brake.
XSwitch off the ignition and leave the Smartkey
in the ignition lock.
Parking brake
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
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For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements.
Rbrake carefully.
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter. Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position
N.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style and drive at a speed to
sui t the p
revailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
For more information on driving with snow
chains, see (
Ypage 287).
For more information on driving with summer
tires, see (
Ypage 287).
Observe the notes in the "Winter operation" sec-
tion (
Ypage 287).
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno-
vative driver assistance and safety systems
which enhance comfort and support the driver in
critical situations. With these intelligent co-ordi-
nated systems Mercedes-Benz has set a mile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well
thought out system – for the safety of the vehi-
cle occupants and that of other road users.
Further information on driving safety systems
(
Ypage 61).
150Driving systems
Driving and parking

Cruise control
General notes
Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid
exceeding the set speed. On long and steep
downhill gradients, especially if the vehicle is
laden, you must shift to a lower gear in time. By
doing so, you will make use of the braking effect
of the engine. This relieves the load on the brake
system and prevents the brakes from overheat-
ing and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a steady
speed for a prolonged period. You can store any
road speed above 20 mph (30 km/h).
Important safety notes
If you fail to adapt your driving style, cruise con-
trol can neither reduce the risk of an accident
nor override the laws of physics. Cruise control
cannot take into account the road, traffic and
weather conditions. Cruise control is only an
aid. You are responsible for the distance to the
vehicle in front, for vehicle speed, for braking in
good time and for staying in your lane.
Do not use cruise control:
Rin road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
:To activate or increase speed
;To activate or reduce speed
=To deactivate cruise control
?To activate at the current speed/last stored
speed
When you activate cruise control, the stored
speed is shown in the multifunction display for
five seconds.
Activation conditions
To activate cruise control, all of the following
activation conditions must be fulfilled:
Rthe parking brake must be released.
Ryou are driving faster than 20 mph (30 km/h).
RESP®must be active, but not intervening.
Rthe transmission must be in position D.
Storing and maintaining the current
speed
You can accept the current speed if you are
driving faster than 20 mph(30 km/h).
Driving system s151
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There are several ways to deactivate cruise con-
trol:
XBriefly press the cruise control lever for-
wards:.
or
XBrake.
Cruise control is automatically deactivated if:
Ryou depress the parking brake
Ryou are driving at less than 20 mph (30 km/h)
RESP®intervenes or you deactivate ESP®
Ryou shift the transmission to position Nwhile
driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise Con‐
trol Offmessage in the multifunction display
for approximately five seconds.
iWhen you switch off the engine, the last
speed stored is cleared.
DISTRONIC PLUS
General notes
DISTRONIC PLUS regulates the speed and auto-
matically helps you maintain the distance to the
vehicle detected in front. Vehicles are detected with the aid of the radar sensor system.
DISTRONIC PLUS brakes automatically so that
the set speed is not exceeded.
Change into a lower gear in good time on long
and steep downhill gradients. This is especially
important if the vehicle is laden. By doing so, you
will make use of the braking effect of the engine.
This relieves the load on the brake system and
prevents the brakes from overheating and wear-
ing too quickly.
If DISTRONIC PLUS detects that there is a risk of a collision, you will be warned visually and
acoustically. DISTRONIC PLUS cannot prevent a
collision without your intervention. An intermit-
tent warning tone will then sound and the dis-
tance warning lamp will light up in the instru-
ment cluster. Brake immediately in order to
increase the distance to the vehicle in front or
take evasive action provided it is safe to do so.
For DISTRONIC PLUS to assist you, the radar
sensor system must be operational.
DISTRONIC PLUS operates in range between
0 mph (0 km/h) and 120 mph (200 km/h). Do not use DISTRONI
C P
LUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves, it
can resemble the radar detectors of the respon-
sible authorities. You can refer to the relevant
chapter in the Operator's Manual if questions
are asked about this.
iUSA only: This device has been approved by
the FCC as a "Vehicular Radar System". The
radar sensor is intended for use in an auto-
motive radar system only. Removal, tamper-
ing, or altering of the device will void any war-
ranties, and is not permitted by the FCC. Do
not tamper with, alter, or use in any non-
approved way.
Any unauthorized modification to this device
could void the user's authority to operate the
equipment.
iCanada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the device
will void any warranties, and is not permitted. Do not tamper with, alter, or use in any non-
ap prove
d way.
Any unauthorized modification to this device
could void the user's authority to operate the
equipment.
Important safety notes
GWARNING
DISTRONIC PLUS does not react to:
Rpeople or animals
Rstationary obstacles on the road, e.g. stop- ped or parked vehicles
Roncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
Driving system s153
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iDISTRONIC PLUS is not deactivated if you
depress the accelerator pedal.
DISTRONIC PLUS is automatically deactivated
if:
Ryou engage the parking brake
RESP®intervenes or you deactivate ESP®
Rthe transmission is in the P,R or Nposition
Ryou pull the cruise control lever towards you
in order to pull away and the front-passenger
door is open
Rthe vehicle is skidding
Ryou activate Active Parking Assist
If DISTRONIC PLUS is deactivated, you will hear a warning tone. You will see the DISTRONIC
PLUS Offmessage in the multifunction display
for approximately five seconds.
Tips for driving with DISTRONIC PLUS
General notes
Pay particular attention in the following traffic
situations:
RCornering, going into and coming out of a
bend
RVehicles traveling on a different line
ROther vehicles changing lanes
RNarrow vehicles
RObstructions and stationary vehicles
RCrossing vehicles
In such situations, brake if necessary.
DISTRONIC PLUS is then deactivated.
Cornering, going into and coming out of a
bend
The ability of DISTRONIC PLUS to detect vehi-
cles when cornering is limited. Your vehicle may
brake unexpectedly or late.
Vehicles traveling on a different line
DISTRONIC PLUS may not detect vehicles trav-
eling on a different line. The distance to the
vehicle in front will be too short.
Other vehicles changing lanes
DISTRONIC PLUS has not detected the vehicle
cutting in yet. The distance to this vehicle will be
too short.
Narrow vehicles
DISTRONIC PLUS has not yet detected the vehi-
cle in front on the edge of the road, because of
its narrow width. The distance to the vehicle in
front will be too short.
Driving system s159
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maneuvering, parking and exiting a parking
space. When maneuvering, parking or pulling
out of a parking space, make sure that there are
no persons, animals or objects in the area in
which you are maneuvering.
!When parking, pay particular attention to
objects above or below the sensors, such as
flower pots or trailer drawbars. PARKTRONIC
does not detect such objects when they are in
the immediate vicinity of the vehicle. You
could damage the vehicle or the objects.
The sensors may not detect snow and other
objects that absorb ultrasonic waves.
Ultrasonic sources such as an automatic car
wash, the compressed-air brakes on a truck
or a pneumatic drill could cause PARKTRONIC
to malfunction.
PARKTRONIC may not function correctly on
uneven terrain.
PARKTRONIC is activated automatically when
you:
Rswitch on the ignition
Rshift the transmission to position D,R or N
Rrelease the parking brake
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
Range of the sensors
General notes
PARKTRONIC does not take objects into con-
sideration that are:
Rbelow the detection range, e.g. people, ani-
mals or objects.
Rabove the detection range, e.g. overhanging
loads, truck overhangs or loading ramps.
:Sensors in the front bumper, left-hand side
(example)
The sensors must be free from dirt, ice or slush.
They can otherwise not function correctly. Clean
the sensors regularly, taking care not to scratch
or damage them (
Ypage 267).
Range
Example: side view
Example: top view
Front sensors
CenterApprox. 40 in (approx.
100 cm)
CornersApprox. 24 in (approx.
60 cm)
164Driving systems
Driving and parking