2017 MERCEDES-BENZ E-Class CABRIOLET Soft top

Display messagesPossible causes/consequences andMSolutions
K
Convertible TopOperation Possibleto 25 mph
If you drive at speeds of morethan 25 mph (40 km/h), you canno t
open or close th esof ttop.
XFull yopen or close th esof tto p (Ypage 86).
K
ConvertibleTopLow ‐ering
The sof tto pis no tfully opened or closed .The hydraulic sare depres-
surized.
XFull yopen or close th esof tto p (Ypage 86).
K
Open/Clos eConver ‐tibleTopCompletel y
The roofis no tlocked.
If you drive at speeds of mor ethan 25 mph (40 km/h), you canno t
open or close th esof ttop.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XPush or pull and hold th esoft-to pswitch until th esof tto pis full y
open or closed (Ypage 86).
K
Start Engine SeeOperator'sManual
The on-boar dvoltag eis to olow.
XStart th eengine.
The sof tto phas been opened and closed several times in arow .The
soft-to pdrive has been switched off automatically for safet yreasons.
You can open and close th esof tto pagain after approximately te n
minutes.
XSwitc hoff th eignition and tur nit bac kon .
XRepeat th eopening or closin gprocedure (Ypage 86).
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th eminimum .
XAddwasher flui d (Ypage 260).
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
KeyDoesNotBelongto Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrec tSmartKey.
Â
Tak eYou rKey fro mIgnition
The SmartKey is in th eignition lock.
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Display messages223
On-board computer and displays
Z

General notes
The multimedia system section in this manual
describes the basic principles for operation.
More information can be found in the Digital
Operator's Manual.
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
The multimedia system calculates the route to
the destination without taking the following into
account, for example:
Rtraffic lights
Rstop and yield signs
Rparking or stopping restrictions
Rroad narrowing
Rother road and traffic rules and regulations
The multimedia system may give incorrect nav-
igation recommendations if the actual street/
traffic situation does not correspond with the
digital map's data.
For example:
Ra diverted route
Rthe road layout or the direction of a one-way
street has been changed
For this reason, you must always observe road
and traffic rules and regulations during your
journey. Road and traffic rules and regulations
always have priority over multimedia system
driving recommendations.
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving. Please always use this feature instead of con-
sulting the map display for directions. Looking
at the icons or map display can distract you from
traffic conditions and driving, and increase the
risk of an accident.
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled equip-
ment and meets the FCC radio frequency (RF)
Exposure Guidelines in Supplement C to OET65.
This equipment has very low levels of RF energy
that is deemed to comply without maximum
permissive exposure evaluation (MPE). But it is
desirabl
e tha
t it should be installed and oper-
ated with at least 8inches (20 cm) and more
between the radiator and a person's body
(excluding extremities: hands, wrists, feet and
legs.)
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
Function restrictions
For safety reasons, some functions are restric-
ted or unavailable while the vehicle is in motion.
You will notice this, for example, because either
you will not be able to select certain menu items
or a message will appear to this effect.
234Function restrictions
Multimedia system

Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!If DISTRONIC PLUS or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To prevent damage to the vehicle, deactivate DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
Rwhen towing the vehicle
Rin the car wash
!Preferably use automatic car washes with
adjustable high-pressure pre-cleaning. This
corresponds with the specification for the
Cabriolet program. In car washes that use
high water pressures, there is a risk that a
small amount of water may leak into the vehi-
cle.
!Make sure that the vehicle is not subse-
quently treated with hot wax.
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and the sliding sunroof or
soft top are fully closed.
Rthe ventilation/heating is switched off (the
OFF button has been pressed).
Rthe windshield wiper switch is in position 0.
Ot
herwise, the vehicle might be damaged.
!In car washes with a towing mechanism,
make sure that the automatic transmission is in transmission position N, otherwise the
vehicle could be damaged.
RVehicles with a SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door or
front-passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position Pauto-
matically and locks the wheels. You can
prevent this by shifting the automatic trans-
mission to Nbeforehand.
RVehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position Pauto-
matically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
262Care
Maintenance and care

XMake sure the vehicle is stationary and the
ignition is switched off.
XTurn the SmartKey to position2in the ignition
lock (Ypage 128).
Use the SmartKey instead of the Start/Stop
button on vehicles with KEYLESS-GO.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N.
XRelease the brake pedal.
XRelease the parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlet.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the paint- work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
RTires
RDoor gaps, joints etc.
RSoft top
RWind deflector net
RElectrical components
RBattery
RConnectors
RLights
RSeals
RTrim elements
RVentilation slots
Damaged seals or electrical components can
lead to leaks or failures.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
Care263
Maintenance and care
Z

XRemove coolant, brakefluid ,tree resin, oils ,
fuel sand greases by rubbing gentl ywit h a
cloth soaked in petroleum ether or lighte r
fluid .
XUse tar remove rto remove tar stains.
XUse silicon eremove rto remove wax.
If water no longer forms "beads "on th epain t
surface, use th epain tcar eproducts recommen -
ded and approve dby Mercedes-Benz. This is th e
cas eapproximately every three to fiv emonths,
depending on th eclimat econdition sand th e
car eproduc tused.
If dirt has penetrated th epain tsurfac eor if th e
pain thas become dull, th epain tcleane rrecom-
mended and approve dby Mercedes-Ben z
should be used.
Do no tuse these car eproducts in th esun or on
th ehoo dwhile th ehoo dis hot .
XUseasuitable touch-up stick ,e.g. MB Touch-
Up Stick ,to repair slight damag eto th epaint-
wor kquickly and provisionally.
Matte finish care
!Never polis hth evehicl eor th eligh talloy
wheels. Polishin gcauses th efinish to shine.
!The followin gmay caus eth epain tto
become shin yand thus reduce th ematte
effect:
Rstron grubbing of th epaintwork wit h
unsuitable materials
Rfrequen tuse of automatic car washe s
Rwashing thevehicl ein direct sunligh t
!Never use paintcleaner, buffing or polishin g
products ,or glos spreserver ,e.g. wax. These
products are only suitable for high-gloss sur -
faces. Their use on vehicles wit hmatte finish
leads to considerable surfac edamag e(shiny,
mottled areas).
Always hav epaintwork repairs carrie dout at a
qualified specialist workshop.
!Do no tuse wash program swit h a hot wax
treatmen tunder any circumstances.
Observ ethese note sif your vehicl ehas aclear
matte finish. This will help you to avoi ddamag e
to th epaintwork due to incorrec ttreatment.
These note salso apply to ligh talloy wheels wit h
a clear matte finish.
iThe vehicl eshould preferably be washe dby
han dusin g asoftsponge, car shampoo and
plenty of water.
iUse only insec tremove rand car shampoo
from th erange of recommended and
approve dMercedes-Benz car eproducts .
Cleaning the vehicle parts
Cleaning the soft top
!Never use any of th efollowin gto clean th e
sof ttop:
Rgasolin e
Rthinner
Rtar or stain remove r
Rother organicsolvents
!Remove bird droppings immediately as they
are corrosiv eand ,therefore, can mak eth e
soft-to pfabric leak .Do no tuse high-pressur e
cleaning equipmen tto clean th evehicle. Do
no tuse sharp-edge dequipmen tto remove ice
and snow.
XLigh tsoiling: you can clean th esof tto pwhile
it is dry or rinse it wit hclear water.
XNorma lto heavy soiling: clean thesof tto p
wit h a brus hand clear water. Clean stain sand
other dirt wit h abrus hand sof tto pcleaning
agents that hav ebeen recommended and
approve dby Mercedes-Benz .Always brus h
from fron tto back, followin gth egrai nof th e
fabric.
Frequen tcleaning reduce sth esof ttop's resist -
anc eto dirt .
To restore this resistanc eto dirt ,clean th esof t
to pusin gsof tto pcleaning agents that hav e
been recommended and approve dby
Mercedes-Benz .
Incorrec tcleaning and care, as well as aging,
can caus eth esoft-to pseam sto leak .Hav eth e
soft-to pseam sseale dat aqualified specialist
workshop, e.g. at an authorize dMercedes-Benz
Center.
iCove rth esof tto pappropriately if you plan
to leav eth evehicl eoutside for alon gperiod
of time.
264Care
Maintenance and care

Cleaning AIRCAP
Cleaning the wind deflector
!Do not use high-pressure cleaning equip-
ment to clean the net.
Clean the wind deflector on the windshield with
the soft top closed.
XApply the parking brake firmly.
XVehicles with SmartKey: turn the SmartKey
to position 2in the ignition lock (Ypage 128).
XVehicles with KEYLESS-GO: press the
Start/Stop button twice (Ypage 128).
XOpen the cover in the lower center console.
The AIRCAP button is under the cover.
XPress AIRCAP button :.
The wind deflector between the windshield
and the soft top is extended.
XClean net ;of the wind deflector with a soft
brush or a moist cloth. For heavier soiling,
clean it with the care and cleaning agents
recommended and approved by Mercedes-
Benz and rinse it with clean water.
Cleaning the AIRCAP wind screen
Clean the AIRCAP wind screen with the soft top
open.
XVehicles with SmartKey: turn the SmartKey
to position 2in the ignition lock (Ypage 128).
XVehicles with KEYLESS-GO: press the
Start/Stop button twice (Ypage 128).
XOpen the soft top (Ypage 86).
XPress rear seat head restraints button :.
The rear seat head restraints and AIRCAP
wind screen rise upwards.
XClean net ;of the AIRCAP wind screen with
a moist cloth together with the care and
cleaning agents recommended and approved by Mercedes-Benz.
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Care265
Maintenance and care
Z

Where will I find...?
Vehicle tool kit
General notes
The vehicle tool kit can be found in the stowage
well under the trunk floor (Ypage 243).
Vehicles with a "Minispare" emergency
spare wheel
:"Minispare" emergency spare wheel
;Vehicle tool kit tray
=Stowage well
XOpen the trunk lid.
XLift the trunk floor upwards (Ypage 243).
The vehicle tool kit contains:
RStraps for emergency release of the Cabriolet
soft top
RFolding wheel chock
RFuse allocation chart
RJack
RAlignment bolt
ROne pair of gloves
RLug wrench
RTowing eye
iExample: equipment and country-specific
variations possible.
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
RMOExtended tires (tires with run-flat proper-
ties) (Ypage 270) Vehicle preparation is not necessary on vehi-
cles with MOExtended tires
Ra TIREFIT kit (Ypage 270)
Ran emergency spare wheel (Ypage 308)
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount
tires that do not feature run-flat properties, e.g.
winter tires. A TIREFIT kit may be obtained from
a qualified specialist workshop.
Information on changing and mounting wheels
(
Ypage 303).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 144).
XIf possible, bring the front wheels into the
straight-ahead position.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑GO:
XOpen the driver's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
XRemove the Start/Stop button from the igni-
tion lock (Ypage 128).
XMake sure that the passengers are not endan-
gered as they do so. Make sure that no one is near the danger area while a wheel is being
changed. Anyone who is not directly assisting
in the wheel change should, for example,
stand behind the barrier.
XGet out of the vehicle. Pay attention to traffic
conditions when doing so.
XClose the driver's door.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one
or more tires. The affected tire must not show
any clearly visible damage.
270Flat tire
Breakdown assistance