2017 MERCEDES-BENZ CLS-Class phone

Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible.
XContact the following service hotlines: Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num- ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
Features259
Stowag ean d features
Z

You will see theBreakdownAssistanceCon‐nectedmessage in the display. If the remote
malfunction diagnosis can be started, the
Request for Vehicle Diagnostics
Received Start vehicle diagnostics?message appears in the display.
XPress the Yesbutton to confirm the message.
XWhen the Vehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 123).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins. You
will see the Vehicle Diagnostics Active
message.
If you select Cancel
, the remote malfunction
diagnosis is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 30). Information on Roadside Assistance
(
Ypage 27).
Downloading routes
Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the
Do
youwanttostart route guidance? DestinationReceived destination has been savedin "Previous destinations".message on
the multimedia system display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the dis-
play.
If you select No
, the saved route can be called
up later in the navigation menu.
XSelect Start.
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information:
Rthe location where the speed limit was excee-
ded
Rthe time at which the speed limit was excee-
ded
Rthe selected speed limit which was exceeded
260Features
Stowage and features

Geo fencing
Geo fencing allows you to select areas which the
vehicle should not enter or leave. You will be
informed if the vehicle crosses the boundaries
of the selected areas. You can select the way in
which you receive this information beforehand.
Possible options include text message, e-mail or an automated call.
The area can be determined as either a circle or
a polygon with a maximum of ten corners. You
can specify up to ten areas simultaneously. Dif-
ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call and
inform the customer service representative that you wish to activate geo fencing.
Currently inactive areas can be activated by text
message.
Triggering the vehicle alarm
With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec-
onds. Afterwards, the alarm switches off.
Garage door opener
General notes
The HomeLink®garage door opener integrated
in the rear-view mirror allows you to operate up
to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not run the
engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA:
Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free of
charge)
More information on HomeLink
®and/or com-
patible products is also available online at
http://www.homelink.com.
Notes on the declaration of conformity
(
Ypage 28).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"
(Ypage 261).
Features261
Stowage and features
Z

Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
General notes
Depending on your driving style, the vehicle
consumes up to 0.8 US qt (0.8 liters) of oil per
600 miles (1,000 km). The oil consumption may
be higher than this when the vehicle is new or if
you frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may be
in a different location.
When checking the oil level:
Rpark the vehicle on a level surface
Rthe engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature
Rif the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait about 30 minutes before carrying
out the measurement
Checking the oil level using the oil dip-
stick
Example
XPull oil dipstick :out of the dipstick guide
tube.
XWipe off oil dipstick :.
XSlowly slide oil dipstick :into the guide tube
to the stop, and take it out again.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
XIf the oil level has dropped to MIN mark =or
below, add 1.1 US qt (1.0 liter) of engine oil.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Use only engine oils and oil filters that are
approved for vehicles with a service system. A list of the engine oils and oil filters that have
been tested and approved in accordance with
Mercedes-Benz Specifications for Service
Products is available at any authorized
Mercedes-Benz Center.
The following cause engine failure or damage
to the exhaust system:
RUse of engine oils and oil filters that have
not been expressly approved for the service
system
RReplacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired
RUse of engine oil additives
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Example
XTurn cap :counter-clockwise and remove it.
XAdd engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 liter) of
engine oil.
XReplace cap :on the filler neck and tighten
clockwise.
Ensure that the cap locks into place securely.
XCheck the oil level again with the oil dipstick
(Ypage 267).
Further information on engine oil (
Ypage 325).
Engine compartment267
Maintenance and care
Z

The tire pressure monitor has a yellow warning
lamp in the instrument cluster for indicating
pressure loss or a malfunction. Whether the
warning lamp flashes or lights up indicates
whether a tire pressure is too low or the tire
pressure monitor is malfunctioning:
Rif the warning lamp is lit continuously, the tire
pressure on one or more tires is significantly
too low. The tire pressure monitor is not mal-functioning.
Rif the warning lamp flashes for around a
minute and then remains lit constantly, the
tire pressure monitor is malfunctioning.
In addition to the warning lamp, a message
appears in the multifunction display. Observe
the information on display messages
(
Ypage 221).
It may take up to ten minutes for a malfunction of the tire pressure monitor to be indicated. A
malfunction will be indicated by the tire pres-
sure warning lamp flashing for approximately
one minute and then remaining lit. When the
malfunction has been rectified, the tire pressure
warning lamp goes out after a few minutes of
driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gauge. The
tire pressures shown by the on-board computer
refer to those measured at sea level. At high
altitudes, the tire pressure values indicated by a
pressure gauge are higher than those shown by the on-board computer. In this case, do not
reduce the tire pressures.
The operation of the tire pressure monitor can
be affected by interference from radio transmit-
ting equipment (e.g. radio headphones, two-way
radios) that may be being operated in or near the vehicle.
Checking the tire pressure electroni-
cally
XMake sure that the SmartKey is in position 2
in the ignition lock (Ypage 123).
XPress the =or; button on the steering
wheel to select the Servicemenu.
XPress the9or: button to select
Tire Pressure.
XPress the abutton.
The current tire pressure of each tire is shown
in the multifunction display. If the vehicle has been parked for over
20 minutes, the
Tire pressures will be
displayed after driving a few minutesmessage appears.
After a teach-in process, the tire pressure mon-
itor automatically detects new wheels or new
sensors. As long as a clear allocation of the tire
pressure value to the individual wheels is not
possible, theTire
PressureMonitorActivedisplay message is shown instead of the tire
pressure display. The tire pressures are already
being monitored.
If an emergency spare wheel is mounted, the
system may continue to show the tire pressure
of the wheel that has been removed for a few
minutes. If this occurs, note that the value dis-
played for the position where the spare wheel is
mounted is not the same as the current tire
pressure of the emergency spare wheel.
Tire pressure monitor warning mes-
sages
If the tire pressure monitor detects a pressure
loss in one or more tires, a warning message is
shown in the multifunction display. The yellow
tire pressure warning lamp then lights up.
RIf the Correct Tire Pressuremessage
appears in the multifunction display, the tire
pressure in at least one tire is too low. The tire
pressure must be corrected when the oppor-
tunity arises.
RIf the Check Tiresmessage appears in the
multifunction display, the tire pressure in one
or more tires has dropped significantly. The
tires must be checked.
RIf the WarningTireMalfunctionmessage
appears in the multifunction display, the tire
pressure in one or more tires is dropping sud-
denly. The tires must be checked.
Observe the instructions and safety notes in the
display messages in the "Tires" section
(
Ypage 221).
If the wheel positions on the vehicle are rotated,
the tire pressures may be displayed for the
wrong positions for a short time. This is rectified after a few minutes of driving, and the tire pres-
sures are displayed for the correct positions.
Tire pressure301
Wheels and tires
Z

Information regarding technical data
i
The dat astate dher especifically refers to a
vehicl ewit hstandard equipment. Consult an
authorize dMercedes-Ben zCente rfor th e
dat afor all vehicl evariants and trim levels.
Vehicle electronics
Installing two-way radios and mobile
phones (RF transmitters)
GWARNIN G
The electromagneti cradiation from modifie d
or incorrectl yretrofitte dRF-transmitters can
interfere wit hth evehicl eelectronics .This can
compromise th eoperational safet yof th e
vehicle. Ther eis aris kof an accident.
You should hav eall wor kto electrical and
electronic equipmen tcarried out at aqualified
specialist workshop.
GWARNIN G
The electromagneti cradiation from incor-
rectl yoperate dRF transmitters can interfere
wit hth evehicl eelectronics ,for example:
Rif th eRF transmitte ris no tconnecte dwit h
an exterio rantenna
Rth eexterio rantenna has been installed
incorrectl yor is no t alow-reflection typ e
This can compromise th eoperational safet y
of th evehicle. Ther eis aris kof an accident.
Hav eth elow-reflection exterio rantenna
mounte dat aqualified specialist workshop.
When operating RF transmitters in th evehi-
cle ,always connec tthem wit hth elow-reflec -
tion exterio rantenna.
!The operating permit may be invalidated if
th einstruction sfor installation and use of RF
transmitters are no tobserved. In particular, th
efollowin gcondition smust be
complied with:
Ronly approve dwavebands may be used.
Robserv eth emaximum permissible output
in these wavebands.
Ronly approve dantenna position smay be
used.
Excessiv elevels of electromagneti cradiation
may caus edamag eto your healt hand th ehealt h
of others. Using an exterio rantenna takes int o
accoun tcurren tscientific discussion srelating
to th epossible healt hhazards that may result
from electro
magneti
cfields.
The followin gantenna position smay be used if
RF transmitters hav ebeen properly installed:
Approved antenna position s
:
Fron troo farea
;Rear roo farea
=Rear fender
?Trun klid
When installin gan antenna on th efron troo f
area of vehicles wit h asliding sunroof, observ e
th esweepin grange of th eroof.
On th erear fenders, it is recommended to posi-
tion th eantenna on th eside of th evehicl eclos-
est to th ecenter of th eroad .
Use th eTechnical Specification ISO/TS 2160 9
when retrofitting RF transmitters (Road Vehicles
- EM Cguidelines for installation of aftermarket
radi ofrequency transmitting equipment) .
Observ eth elegal requirements for accessory
parts.
If your vehicl ehas installation sfor two-way radi o
equipment, use th epower suppl yor antenna
connection sintended for use wit hth ebasic wir-
ing .Be sur eto observ eth emanufacturer' sSup -
plemen twhen installing.
Vehicle electronics321
Technical data
Z

Deviations with respect to frequency bands,
maximum transmission outputs or antenna
positions must be approved by Mercedes-Benz.
The maximum transmission output (PEAK) at the
base of the antenna must not exceed the fol-
lowing values:
Frequency bandMaximum
transmission output
Short wave
3 - 54 MHz100 W
4 m waveband
74 - 88 MHz30 W
2 m waveband
144 - 174 MHz50 W
Trunked radio system/
Tetra
380 - 460 MHz10 W
70 cm waveband
400 - 460 MHz35 W
Mobile communications
(2G/3G/4G)10 W
The following can be used in the vehicle without
restrictions:
RRF transmitters with a maximum transmis-
sion output of up to 100 mW
RRF transmitters with transmitter frequencies
in the 380 - 410 MHz waveband and a maxi-
mum transmission output of up to 2 W
(trunked radio/Tetra)
RMobile phones (2G/3G/4G)
There is no restriction for antenna positions on
the outside of the vehicle for the following fre-
quency bands:
RTrunked radio system/Tetra
R70 cm waveband
R2G/3G/4G
Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
XOpen the front left-hand door.
You will see vehicle identification plate :.
Example: vehicle identification plate (USA only)
:
VIN
;Vehicle model
Example: vehicle identification plate (Canada only)
:
VIN
;Paint code
iThe data shown on the vehicle identification
plate is used only as an example. This data is
different for every vehicle and can deviate
322Identification plates
Technical data