Problems with the rear window defroster
ProblemPossible causes/consequences andMSolutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated.The battery has not been sufficiently charged.
XSwitch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes
You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle from
outside. The air already inside the vehicle will
then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Activating/deactivating
XTurn the SmartKey to position 2in the ignition
lock (Ypage 123).
XTo activate: press thegbutton.
The indicator lamp in the gbutton lights
up.
Dual-zone automatic climate control: air-recir-
culation mode is automatically activated at high outside temperatures.
3-zone automatic climate control: air-recircula-
tion mode is automatically activated at high lev-
els of pollution or at high outside temperatures.
When air-recirculation mode is activated auto-
matically, the indicator lamp above the g
button does not light up. Outside air is added
after approximately 30 minutes.
XTo deactivate: press thegbutton.
The indicator lamp in the gbutton goes
out. Air-recirculation mode deactivates automati-
cally:
Rafter approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †)
Rafter approximately five minutes if cooling
with air dehumidification is deactivated
Rafter approximately 30 minutes at outside
temperatures above approximately 41 ‡
(5 †) if the "Cooling with air dehumidifica-
tion" function is activated
Switching the residual heat on or off
General notes
The residual heat function is only available with
3-zone automatic climate control.
It is possible to make use of the residual heat of
the engine to continue heating the vehicle for
approximately 30 minutes after the engine has
been switched off. The heating time depends on
the set interior temperature.
Activating/deactivating
XTurn the SmartKey to position 0in the ignition
lock or remove it (Ypage 123).
XTo switch on: press theÌbutton.
The indicator lamp in the Ìbutton lights
up.
If the residual heat function is activated, the
windows may fog up on the inside.
The blower will run at a low speed regardless of
the airflow setting.
If you activate the residual heat function at high
temperatures, only the ventilation will be acti-
vated. The blower runs at medium speed.
120Operating the climate control systems
Climate control
If indicator lamp;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then not be switched off automatically when the vehi-
cle stops.
Problems with the engine
ProblemPossible causes/consequences and
MSolutions
The engine does not
start.The HOLD function or DISTRONIC PLUS is activated.
XDeactivate the HOLD function (Ypage 157) or DISTRONIC PLUS
(Ypage 155).
XTry to start the engine again.
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 124). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 285).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
128Driving
Driving and parking
ProblemPossible causes/consequences andMSolutions
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 78).
XOpen the trunk lid.
XManually unlock the fuel filler flap using the emergency release
(Ypage 140).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged. To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe parking brake must be applied.
Rthe transmission must be in position
Pand the
Smartkey must be removed from the ignition lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the parking brake firmly.
XAll vehicles (except Mercedes-AMG vehi-
cles): shift the transmission to position P.
Parking141
Driving and parking
Z
Display messagesPossible causes/consequences andMSolutions
_
RearLef tBackrestNot Latche dorRea rRight Backrest NotLatche d
The backrest in th erear is no tengage don th eleft-han dand/o rright -
han dside . Awarning tone also sounds.
XPush th ebackrest bac kuntil it engages.
Phone No Servic eYour vehicleis outside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
Ð
Power Steering Mal ‐function See Opera‐tor's Manual
The powersteering is malfunctioning .
A warning tone also sounds.
GWARNIN G
You will need to use mor eforce to steer .
There is aris kof an accident.
XChec kwhether you are able to apply th eextr aforce required.
XIf you ar eabl eto steer safely: carefully drive on to aqualified
specialist workshop .
XIf you areunable to steer safely: do notdrive on .Contac tth e
neares tqualified specialist workshop .
¥
Check Washer Fluid
The washer fluidlevel in th ewasher flui dreservoir has dropped belo w
th eminimum .
XAddwasher flui d (Ypage 269).
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
KeyDoesNotBelongto Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrec tSmartKey.
Â
Tak eYou rKey fro mIgnition
The SmartKey is in th eignition lock.
a warning tone sounds
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Â
ReplaceKey Batter y
The battery of th eKEYLESS-GO ke yis discharged.
XChange th ebatterie s (Ypage 79) .
Display messages225
On-board computer and displays
Z
Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter
when road and traffic conditions permit.
Cigarette lighter in the front compart-
ment
Mercedes-AMG vehicles
XTurn the SmartKey to position2in the ignition
lock (Ypage 123).
XTo open: briefly press the trim on cover :.
The stowage compartment opens.
XPress in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
All other models
XTurn the SmartKey to position 2in the ignition
lock (Ypage 123).
XTo open: slide cover :forwards until it
engages.
XPress in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
XTo close: briefly press cover :at the front.
The cover moves back.
12 V sockets
General notes
XTurn the SmartKey to position 1in the ignition
lock (Ypage 123).
The sockets can be used for accessories with a maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there is sufficient power to start the engine.
Socket in the front center console
Mercedes-AMG vehicles
XTo open: briefly press the trim on cover :.
The stowage compartment opens.
XLift up the cover of socket ;.
XTo close:fold down cover :.
All other models
Features253
Stowage and features
Z
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very little energy, thus conserving battery power.
If the power supply has been interrupted, e.g. if
you reconnect the battery, you will have to:
Rset the clock; see the Digital Operator's Man-
ual
On vehicles with a multimedia system, the
time is set automatically.
Rreset the function for folding the exterior mir-
rors in/out automatically, by folding the mir-
rors out once (
Ypage 101).
Charging the battery
!
Only use battery chargers with a maximum
charging voltage of 14.8 V.
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with plenty of clean water and seek medical atten-
tion.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
!Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (
Ypage 285).
XOpen the hood.
XConnect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure (
Ypage 285).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it
is still installed in the vehicle, unless you use a
battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. It permits the
charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availability. Read the
battery charger's operating instructions before
charging the battery.
If the warning and indicator lamps do not light up
on the instrument cluster when temperatures
are low, it is probably because the discharged
battery has frozen. In this case, you may neither
charge the battery nor jump-start the vehicle.
The service life of a thawed-out battery may be
shorter. The starting characteristics can be
impaired, particularly at low temperatures. Have
the thawed-out battery checked at a qualified
specialist workshop.
284Battery (vehicle)
Breakdown assistance
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jumper cables.
Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device.
RYou may only jump-start the vehicle when the engine and exhaust system are cold.
ROnly jump-start from batteries with a 12 V voltage rating.
ROnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly.
RMake sure that the two vehicles do not touch.
Make sure that:
Rthe jumper cables are not damaged.
Rwhen the jumper cables are connected to the battery, uninsulated sections of the terminal clamp
do not come into contact with other metal sections.
Rthe jumper cables cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
XApply the parking brake firmly.
XShift the transmission to position P.
XMake sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position 0in the ignition lock and remove it
(
Ypage 123).
XSwitch off all electrical consumers, e.g. rear window defroster, lighting, etc.
XOpen the hood.
Position number Bidentifies the charged battery of the other vehicle or an equivalent jump-starting
device.
XSlide cover :of positive terminal ;in the direction of the arrow.
XConnect positive terminal ;on your vehicle to positive terminal =of donor battery Busing the
jumper cable, always begin with positive terminal ;on your own vehicle first.
XStart the engine of the donor vehicle and run it at idling speed.
286Jump-starting
Breakdown assistance
XConnect negative terminal?of donor battery Bto ground point Aof your vehicle using the
jumper cable, connecting the jumper cable to battery of other vehicle Bfirst.
XStart the engine.
XBefore disconnecting the jumper cables, let the engine run for several minutes.
XFirst, remove the jumper cables from ground point Aand negative terminal ?, then from pos-
itive clamp ;and positive terminal =. Begineach time at the contacts on your own vehicle first.
XClose cover :of positive clamp ;after removing the jumper cables.
XHave the battery checked at a qualified specialist workshop.
Jump-starting isnot cons idered to bea normal operating condition.
iJumper cables and further information regarding jump-starting can beobtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer availab leif:
Rthe engine isnot running.
Rthe brake system or the power steering is
malfunctioning.
Rthere isa malfunction inthe voltage supply
or the veh icle's electrical system.
If your veh icle is bein g towed, much more
force may benecessary to steer or brake.
There isa risk of an acc ident.
In such cases, use a tow bar. Before to wing,
make sure that the steering moves freely.
GWAR NING
When to wingor tow-starting another veh icle
and its weight isgreater than the permis sible
gross weight of your veh icle, the:
Rthe to wingeye could detach itself
Rthe veh icle/trailer co mbination could roll-
over.
There isa risk of an acc ident.
When to wingor tow-starting another veh icle,
its weight should not begreater than the per-
mis sible gross weight of your veh icle.
Details on the permis siblegross veh icleweight
of your veh iclecan befound on the veh icle iden-
tification plate (
Ypage 322).
!When Active Brake Assist, Distance Pilot
DI ST RONIC or the HOLD function isactivated,
the vehicle brakes automatically incertain
situations.
To avoid damage to the vehicle, deactivate
these systems inthe following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!Do not use the towing eye for recovery, th is
could damage the vehicle. If indoubt, recover
the vehicle with a crane.
!When towing, pull away slowly and
smoothly. Ifthe tractive power is too high, the
vehicles could be damaged.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!When towing vehicles with KEYLESS-GO,
use the key instead of the Start /S top button.
Otherwise, the automat ictransmission may
shift to position Pwhen the driver's or front-
passenger door are opened, which could lead to damage to the transmission.
!The vehicle can betowed a maximum of
30 mile s (50km). The towing speed of 30 mph
(50 km/ h)must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
Towing and tow-starting287
Breakdown assistance
Z